# Compare 3CX vs Momentum 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 3CX and Momentum based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158704-165392/3CX-vs-Momentum-Mobility

---

# 3CX vs Momentum Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

3CXMomentum2/4 selected

[3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

[Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.6 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

[## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$350.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [465 reviews](#user-reviews)

Positive

409

Neutral

37

Negative

19

[## Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.6 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [102 reviews](#user-reviews)

Positive

95

Neutral

3

Negative

4

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 2,941 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

Not enough reviews

Feature ratings

Mobile Access

4.5

Online Voice Transmission

4.3

Video Conferencing

4.4

API

5.0

Call Routing

4.4

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Online Voice Transmission

NA

Video Conferencing

5.0

API

NA

Call Routing

4.7

User satisfaction

User satisfaction

4.4

User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[102](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$350Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

Best for

Momentum boosts communication by integrating managed network and Microsoft Teams, streamlining interactions, enhancing collaboration, and improving efficiency for businesses and customers.

## User reviews

Pros & cons

DS

David S.

VP of Technology

> "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898)

VR

Verified Reviewer

Junior ICT Officer

> "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

FW

Faith W.

Reception and Admin

> "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

Rena D.

Payroll Manager Tax Preparer

> "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

VR

Verified Reviewer

Junior ICT Officer

> "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

SA

Saqib A.

Senior PHP Developer

> "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

WT

Wasek T.

IT Support Supervisor

> "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

DD

David D.

Sys Admin

> "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

Rena D.

Payroll Manager Tax Preparer

> "I like the ability to forward calls to another office with ease."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

JN

Joshua N.

Application Specialist

> "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

RS

Roberto S.

Mr

> "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

BC

Bien C.

Systems and Service Operation Analyst

> "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992)

WT

Wasek T.

IT Support Supervisor

> "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

VR

Verified Reviewer

Customer Service Representative

> "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536)

WT

Wasek T.

IT Support Supervisor

> "The telephony experience is brilliant via handset/app and managing the system via admin console."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

DB

Darren B.

survayour

> "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

RS

Roberto S.

Mr

> "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

VR

Verified Reviewer

Director of Business Development

> "Difficult to understand which phone line is ringing when you are receiving a call."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765)

AM

Angie M.

Educator

> "This phone system has been a great product for our large school district. While there are numerous features available, I only..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

AM

Azzaya M.

HR Officer

> "On a few occasions, we met technical issues like not hearing the voice of another person."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964)

SA

Saqib A.

Senior PHP Developer

> "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

Melissa A.

BDC Operations Manager

> "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266)

JN

Joshua N.

Application Specialist

> "This basically is the foundation that helps our stores operate and our customer service team too."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

RS

Roberto S.

Mr

> "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

JPB

Jean Philippe B.

Phone solutions specialist

> "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570)

MD

Mateusz D.

Team Leader

> "There are some more advanced features that are trickier to configure without additional support"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656)

Josh A.

Tech

> "Extremely easy to setup and deploy with a huge range of handset options."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590)

KL

Kristan L.

Architect

> "I have missed calls before and the answer machine sends to email instead of the app itself."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

KB

Ksenjia B.

Team leader

> "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954)

KL

Kristan L.

Architect

> "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

SB

Steve B.

CTO

> "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250)

BM

Bridget M.

AP and AR

> "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758)

AA

Ashley A.

Customer Service

> "It has made working from home and away from my desk very easy."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

CF

Craig F.

Web developer

> "CX don't offer support themselves, you need to go through a vendor."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

CF

Craig F.

Web developer

> "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

KL

Kristan L.

Architect

> "However there are still issues with this system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

FF

Fernando F.

CEO and IT Consulting

> "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

JG

Joanne G.

ACCOUNTS

> "Issues with re-routing a call if 1st option doesn't answer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725)

FW

Faith W.

Reception and Admin

> "It has many useful functions and it is relatively easy to navigate its user interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

RV

Raoul V.

Owner

> "Some rule builder is missing in the setup of setting up and configure"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020)

LD

Laura D.

Medical Coder

> "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400)

NT

Natia T.

FinancialOfficer

> "Sometimes during transferring a call it freezes and i have to reload it."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357)

JM

Juan M.

Infrastructure Specialist

> "Esay of use and great integrations are the things I like the most."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117)

JL

Jacqueline L.

Receptionsit

> "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961)

Thilina D.

Insurance Executive

> "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004)

SA

Sara A.

Engineer

> "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737)

AM

Angie M.

Educator

> "There are a lot of things that I love about the 3C phone system we use at work."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

JF

Jessica F.

Sys Admin

> "Using VoIP is great but quality can be bad if your internet is not stable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430)

DD

David D.

Sys Admin

> "Administrator interface has lots of feature accesible easily."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

Mario M.

IT Admin

> "Occasional issue after upgrade (missed note under release for some feature change)."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787)

AJ

Abhijeet J.

Lead Consultant

> "Cost is unbeatable and 3CX can be self-hosted"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708)

IH

Ian H.

IT Support Specialis

> "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760)

DD

Dennis D.

Business Owner

> "The soft phone, web interface, and admin software are all well designed and easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125)

Gideon A.

Information Security Analyst

> "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

DB

Darren B.

survayour

> "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

Jessica B.

Account Manager

> "I will say this system was a lot harder for the older generation employees to train on."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724)

MH

Martin H.

Consultant

> "Best feature was the clean interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924)

MF

Martin F.

Sales Support Engineer

> "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516)

RB

Rene B.

IT Administrator

> "Its a small and fast phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835)

HM

Hector M.

International Recruitment Officer - The Americas

> "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293)

AA

Ashley A.

Customer Service

> "CX Makes it easy to work from home."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

JM

Jaqlyn M.

HR and Finance Manager

> "There are definitely some occasional frustrating issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

Shadi B.

CTO

> "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602)

Robert D.

Head of IT

> "There was missing call queue and forwarding functionality that we required."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

VS

Vikram S.

Junior Superintendent

> "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923)

SR

Sam R.

Network Engineer

> "Some difficulties integrating a new phone and with setting up call routing."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087)

RC

Richard C.

IT Manager

> "Tech expert assisting with the deployment was very helpful and knowledgable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

Robert D.

Head of IT

> "Our on premise system had a number of issues. As it was not hosted it would only work in the office."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

FF

Fernando F.

CEO and IT Consulting

> "After 20+ years of using 3CX I am very familiar with its features, capabilities and use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

SL

Simone L.

HR Manager

> "You can log on via your PC, however for us this isn't the best option."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119)

DD

David D.

Sys Admin

> "Lots of features and flexibility."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

Robert D.

Head of IT

> "Sometimes when we had an outage random users would lose their voicemail greetings."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

BB

Blair B.

HR Manager

> "It is pretty easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063)

MM

Mmathabo M.

IT Administrator

> "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343)

JI

Justine I.

IT Support Technician

> "Extremely efficient and user-friendly."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6835795)

OR

Orlando R.

IT Technician

> "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100)

ST

Samantha T.

President

> "They also have a mobile app that is easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6592660)

PP

Pranav P.

Inside sales manager

> "Sometime call will be taking too much time to connect"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331)

KU

Kirsty U.

Office Administrator

> "very pleased with the system and the mobile app"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6724083)

AB

Ashani B.

Customer Service Representative

> "The call logs are hard to navigate and it can be hard to find what you are looking for when it comes to previous call history."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___2935790)

[View Reviews](https://www.capterra.com/p/158704/3CX/reviews/)

RP

Raj P.

Manager

> "Their team is knowledgeable, courteous, and always willing to go the extra mile to ensure customer satisfaction...."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

RL

Robin L.

Accounting Manager

> "If I am in areas where WiFi is weak, then call connections do not happen on both ends of the call."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6724487)

DS

Depei S.

Network Engineer

> "The aspect I admire the most is how effortlessly it integrates Microsoft Teams with VOIP, creating a unified..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

EF

EARL F.

PRINCIPAL

> "COMPLETE LACK OF SERVICE WAS MY BIG ISSUE - COULD NEVER REACH A HUMAN -"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6508074)

RP

Raj P.

Manager

> "From the moment I engaged with them, I experienced zero wait times, which is a rarity in today's fast-paced..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

JS

Josh S.

Controller

> "Prior account managers unwilling to work with our current needs. "

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267)

RP

Raj P.

Manager

> "They have set a benchmark in the industry with their zero wait times and unwavering commitment to excellence."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

VR

Verified Reviewer

IT Support Technician

> "The ability to self-service our phone lines in the online Teams connector is lacking."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5061045)

PG

Paul G.

CEO

> "I love the guided and variety of background sounds"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269)

MK

Matthew K.

IT Director

> "I haven't come across an issue that has made me want to leave any negative remarks."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833)

JJ

Jeremy J.

Senior Systems Manager

> "We came to them via an acquisition and despite a slightly rocky migration the service since going live has been..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439)

NH

Nathan H.

IT Director

> "The PM is not able to answer all the questions and the workbook doesn't have great instructions."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6241203)

RP

Raj P.

Manager

> "Zero Wait Times, Customer service and Reliable Technology"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993)

DS

Depei S.

Network Engineer

> "Currently, it doesn't operate as fluidly as I would like, leading to it being underutilized by our staff."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

AR

Andy R.

Purchasing

> "Their user portal call recording services are great to work with."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6719557)

DS

Depei S.

Network Engineer

> "One area that falls a bit short of expectations is their SMS functionality."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

TG

Todd G.

Vice President

> "Anytime i had an Issue the support team was extremely fast in fixing any problem we might have had."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354)

TG

Todd G.

Vice President

> "I have yet had a bad experience to report."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354)

MK

Matthew K.

IT Director

> "Momentum has proven to be a valuable asset and partner in our business's success."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833)

JW

Jonathan W.

Web Developer

> "Call transfers can be a little tricky sometimes."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4974736)

JS

Josh S.

Controller

> "Our new account manager is super helpful, and service is stable."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267)

KP

Kris P.

Principal

> "The service response, and lack of speed to get this issue resolved."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5100388)

Jerry M.

IT Systems / Senior TelCom Engineer

> "That plan revolves around my office staff's needs and the flexibility of the system to help make business..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588)

CH

Chelsea H.

Data and Operations Manager

> "The only complaint is that we are limited to 10 on our phone tree (which may have to do with our subscription..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4284700)

PG

Paul G.

CEO

> "Thanks, Momentum team."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269)

KW

Kim W.

Program Manager

> "I have a "call forward" feature on one button, but it doesn't seem to work at all times I need it to."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4091336)

PK

Paul K.

President

> "Giving customers pertinent information with our customized greeting strategy and therefore reducing the number..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4749441)

GS

Geralyn S.

Senior Consultant - IT

> "There were challenges in getting all the numbers assigned to the right people during implementation that caused..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4299296)

JW

Joseph W.

IT Consultant

> "G12's process from initial inquiry, to creating scope of work, implentation, and follow up is exceptional."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6073188)

JC

Jessica C.

Office Manager

> "It was my first time calling to G12 communications since starting, failed to mention that I would be charged for..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4319604)

DS

Depei S.

Network Engineer

> "G12 Communications not only offers technologically advanced solutions, but also excels in the sphere of customer..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495)

Jerry M.

IT Systems / Senior TelCom Engineer

> "Our previous provider COULD NOT keep up with our UCaaS growth potential. "

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588)

JJ

Jeremy J.

Senior Systems Manager

> "We are generally very pleased with our Momentum service."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439)

MPJ

Michael Paul J.

Managerial Consultant

> "I asked why we were being charged 3200 when our monthly bill was 160."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

JW

Jonathan W.

Web Developer

> "The phones we have from G12 have lots of features, and customer service is great when I've needed help."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4974736)

MPJ

Michael Paul J.

Managerial Consultant

> "On Monday, 5/22, \[sensitive content hidden\] emailed that I was not authorized on the account."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

DK

Dave K.

Sales and Mareting

> "G12 has the ability to scale seamlessly with a small business. As we grow as a business and our needs change,..."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4170450)

MPJ

Michael Paul J.

Managerial Consultant

> "No one called."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

TF

Trenton F.

Network Administrator

> "I have been very happy with their product and service."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691164)

MPJ

Michael Paul J.

Managerial Consultant

> "No one called."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652)

HR

Hedim R.

IT Manager

> "When there is an issue, communication with team to find a solution is very quick"

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6081037)

BG

Brian G.

Director of Sales

> "Not the best software if you are looking for a ton of features and benefits."

[See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3498728)

[View Reviews](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/)

## User interface

4.40 (465)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

3CX

Top features

41/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/158704/3CX/#features)

Momentum

13/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/165392/Momentum-Mobility/#features)

### Recognition

3CX is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Momentum

### Deployment & support

3CX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Momentum

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

3CX

-   By 3CX
-   Located in Cyprus
-   Founded in 2008

Momentum

-   By Momentum
-   Located in United States
-   Founded in 2001

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Contact vendor for pricing

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