--- title: "Compare 3CX vs Momentum 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare 3CX and Momentum based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/158704-165392/3CX-vs-Momentum-Mobility" page_type: "comparison" language: "en" --- # 3CX vs Momentum Features and Cost Comparison Last updated September 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 3CXMomentum2/4 selected [3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.6 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) [## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $350.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [468 reviews](#user-reviews) Positive 410 Neutral 39 Negative 19 [## Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.6 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [102 reviews](#user-reviews) Positive 95 Neutral 3 Negative 4 ## Summary * * * Key features rated by users Features selected based on 2,500 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Not enough reviews Feature ratings API 5.0 Call Routing 4.4 Chat/Messaging 4.4 Call Transfer 4.5 Call Recording 4.3 64%Fit Missing features Feature ratings API NA Call Routing 4.7 Chat/Messaging NA Call Transfer 4.5 Call Recording 4.6 User satisfaction User satisfaction 4.4 User reviews[468](https://www.capterra.com/p/158704/3CX/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.1 User satisfaction 4.6 User reviews[102](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $350Flat Rate, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. Best for Mid-market and enterprise B2B companies, primarily in SaaS, technology, cybersecurity, and fintech. A startup plan is available for GTM teams with fewer than 10 members. ## User reviews Pros & cons RT Rachel T. Accounts Administrator > "I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7167984) VR Verified Reviewer Junior ICT Officer > "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) DS David S. VP of Technology > "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898) Rena D. Payroll Manager Tax Preparer > "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) MM Mohammed M. Project manager > "Overall it’s very reliable and gives you all in one connection and helps you in executing the communication smoothly." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7177290) SA Saqib A. Senior PHP Developer > "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) FW Faith W. Reception and Admin > "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) DD David D. Sys Admin > "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) VR Verified Reviewer Junior ICT Officer > "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) Rena D. Payroll Manager Tax Preparer > "I like the ability to forward calls to another office with ease." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) DB Darren B. survayour > "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) AM Angie M. Educator > "This phone system has been a great product for our large school district. While there are numerous features available, I only..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) VR Verified Reviewer Director of Business Development > "Difficult to understand which phone line is ringing when you are receiving a call." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765) WT Wasek T. IT Support Supervisor > "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) Melissa A. BDC Operations Manager > "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266) SA Saqib A. Senior PHP Developer > "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) MD Mateusz D. Team Leader > "There are some more advanced features that are trickier to configure without additional support" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656) MM Mohammed M. Project manager > "It’s tremendous app keeps me connected every time." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7177290) KL Kristan L. Architect > "I have missed calls before and the answer machine sends to email instead of the app itself." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) WT Wasek T. IT Support Supervisor > "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) WT Wasek T. IT Support Supervisor > "The telephony experience is brilliant via handset/app and managing the system via admin console." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) AM Azzaya M. HR Officer > "On a few occasions, we met technical issues like not hearing the voice of another person." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964) KB Ksenjia B. Team leader > "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954) JN Joshua N. Application Specialist > "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) SB Steve B. CTO > "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250) BM Bridget M. AP and AR > "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758) CF Craig F. Web developer > "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) FF Fernando F. CEO and IT Consulting > "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) VR Verified Reviewer Customer Service Representative > "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) KL Kristan L. Architect > "However there are still issues with this system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) LD Laura D. Medical Coder > "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400) RS Roberto S. Mr > "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) RV Raoul V. Owner > "Some rule builder is missing in the setup of setting up and configure" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020) AM Angie M. Educator > "There are a lot of things that I love about the 3C phone system we use at work." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) NT Natia T. FinancialOfficer > "Sometimes during transferring a call it freezes and i have to reload it." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357) RS Roberto S. Mr > "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) SA Sara A. Engineer > "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737) DD David D. Sys Admin > "Administrator interface has lots of feature accesible easily." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) JF Jessica F. Sys Admin > "Using VoIP is great but quality can be bad if your internet is not stable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430) AJ Abhijeet J. Lead Consultant > "Cost is unbeatable and 3CX can be self-hosted" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) Josh A. Tech > "Extremely easy to setup and deploy with a huge range of handset options." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590) IH Ian H. IT Support Specialis > "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) AA Ashley A. Customer Service > "It has made working from home and away from my desk very easy." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) MF Martin F. Sales Support Engineer > "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516) DD Dennis D. Business Owner > "The soft phone, web interface, and admin software are all well designed and easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125) HM Hector M. International Recruitment Officer - The Americas > "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293) DB Darren B. survayour > "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) JM Jaqlyn M. HR and Finance Manager > "There are definitely some occasional frustrating issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) MH Martin H. Consultant > "Best feature was the clean interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924) JG Joanne G. ACCOUNTS > "Issues with re-routing a call if 1st option doesn't answer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725) RB Rene B. IT Administrator > "Its a small and fast phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835) Robert D. Head of IT > "There was missing call queue and forwarding functionality that we required." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) SR Sam R. Network Engineer > "Some difficulties integrating a new phone and with setting up call routing." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087) VS Vikram S. Junior Superintendent > "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923) Robert D. Head of IT > "Our on premise system had a number of issues. As it was not hosted it would only work in the office." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RC Richard C. IT Manager > "Tech expert assisting with the deployment was very helpful and knowledgable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504) SL Simone L. HR Manager > "You can log on via your PC, however for us this isn't the best option." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119) FF Fernando F. CEO and IT Consulting > "After 20+ years of using 3CX I am very familiar with its features, capabilities and use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) JL Jacqueline L. Receptionsit > "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961) DD David D. Sys Admin > "Lots of features and flexibility." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Robert D. Head of IT > "Sometimes when we had an outage random users would lose their voicemail greetings." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) BB Blair B. HR Manager > "It is pretty easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063) MM Mmathabo M. IT Administrator > "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343) ST Samantha T. President > "They also have a mobile app that is easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6592660) OR Orlando R. IT Technician > "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100) KU Kirsty U. Office Administrator > "very pleased with the system and the mobile app" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6724083) PP Pranav P. Inside sales manager > "Sometime call will be taking too much time to connect" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331) JN Joshua N. Application Specialist > "This basically is the foundation that helps our stores operate and our customer service team too." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) Jessica B. Account Manager > "I will say this system was a lot harder for the older generation employees to train on." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724) Gideon A. Information Security Analyst > "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) Sam B. Partner > "You can only transfer the chat to another extension, which makes SMS hard to use as a group." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) VR Verified Reviewer IT MAANGER > "IMPLEMENTATION IS NOT VERY easy and straight forward." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3406943) NW Natalie W. OPS MANAGER > "Very good system, easy to navigate ." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6698855) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) JI Justine I. IT Support Technician > "Extremely efficient and user-friendly." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6835795) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) [View Reviews](https://www.capterra.com/p/158704/3CX/reviews/) JJ Jeremy J. Senior Systems Manager > "We came to them via an acquisition and despite a slightly rocky migration the service since going live has been..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439) RL Robin L. Accounting Manager > "If I am in areas where WiFi is weak, then call connections do not happen on both ends of the call." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6724487) AR Andy R. Purchasing > "Their user portal call recording services are great to work with." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6719557) EF EARL F. PRINCIPAL > "COMPLETE LACK OF SERVICE WAS MY BIG ISSUE - COULD NEVER REACH A HUMAN -" [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6508074) TG Todd G. Vice President > "Anytime i had an Issue the support team was extremely fast in fixing any problem we might have had." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354) JS Josh S. Controller > "Prior account managers unwilling to work with our current needs. " [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267) PG Paul G. CEO > "I love the guided and variety of background sounds" [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269) VR Verified Reviewer IT Support Technician > "The ability to self-service our phone lines in the online Teams connector is lacking." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5061045) MK Matthew K. IT Director > "Momentum has proven to be a valuable asset and partner in our business's success." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833) MK Matthew K. IT Director > "I haven't come across an issue that has made me want to leave any negative remarks." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833) JS Josh S. Controller > "Our new account manager is super helpful, and service is stable." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691267) NH Nathan H. IT Director > "The PM is not able to answer all the questions and the workbook doesn't have great instructions." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6241203) Jerry M. IT Systems / Senior TelCom Engineer > "That plan revolves around my office staff's needs and the flexibility of the system to help make business..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588) TG Todd G. Vice President > "I have yet had a bad experience to report." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6780354) RP Raj P. Manager > "Their team is knowledgeable, courteous, and always willing to go the extra mile to ensure customer satisfaction...." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993) KP Kris P. Principal > "The service response, and lack of speed to get this issue resolved." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5100388) DS Depei S. Network Engineer > "The aspect I admire the most is how effortlessly it integrates Microsoft Teams with VOIP, creating a unified..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495) CH Chelsea H. Data and Operations Manager > "The only complaint is that we are limited to 10 on our phone tree (which may have to do with our subscription..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4284700) PK Paul K. President > "Giving customers pertinent information with our customized greeting strategy and therefore reducing the number of..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4749441) KW Kim W. Program Manager > "I have a "call forward" feature on one button, but it doesn't seem to work at all times I need it to." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4091336) JW Joseph W. IT Consultant > "G12's process from initial inquiry, to creating scope of work, implentation, and follow up is exceptional." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6073188) GS Geralyn S. Senior Consultant - IT > "There were challenges in getting all the numbers assigned to the right people during implementation that caused a..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4299296) RP Raj P. Manager > "From the moment I engaged with them, I experienced zero wait times, which is a rarity in today's fast-paced world." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993) DS Depei S. Network Engineer > "Currently, it doesn't operate as fluidly as I would like, leading to it being underutilized by our staff." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495) JJ Jeremy J. Senior Systems Manager > "We are generally very pleased with our Momentum service." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6778439) JC Jessica C. Office Manager > "It was my first time calling to G12 communications since starting, failed to mention that I would be charged for a..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4319604) RP Raj P. Manager > "They have set a benchmark in the industry with their zero wait times and unwavering commitment to excellence." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993) DS Depei S. Network Engineer > "One area that falls a bit short of expectations is their SMS functionality." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4856495) DK Dave K. Sales and Mareting > "G12 has the ability to scale seamlessly with a small business. As we grow as a business and our needs change, G12..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4170450) JW Jonathan W. Web Developer > "Call transfers can be a little tricky sometimes." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4974736) TF Trenton F. Network Administrator > "I have been very happy with their product and service." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6691164) Jerry M. IT Systems / Senior TelCom Engineer > "Our previous provider COULD NOT keep up with our UCaaS growth potential. " [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3969588) PG Paul G. CEO > "Thanks, Momentum team." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6882269) MPJ Michael Paul J. Managerial Consultant > "I asked why we were being charged 3200 when our monthly bill was 160." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652) RP Raj P. Manager > "Zero Wait Times, Customer service and Reliable Technology" [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6352993) MPJ Michael Paul J. Managerial Consultant > "On Monday, 5/22, \[sensitive content hidden\] emailed that I was not authorized on the account." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652) HR Hedim R. IT Manager > "When there is an issue, communication with team to find a solution is very quick" [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6081037) MPJ Michael Paul J. Managerial Consultant > "No one called." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652) KE Kris E. Sr. Systems Engineer > "From the service just working, to correcting any issues or assisting with changes whenever needed the team is..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4074515) MPJ Michael Paul J. Managerial Consultant > "No one called." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#GetApp___4817652) PK Paul K. President > "They do a nice job especially for us as a small business where I don't have a team member that is dedicated to our..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4749441) BG Brian G. Director of Sales > "Not the best software if you are looking for a ton of features and benefits." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___3498728) MO Mikael O. Helpdesk II > "Solid call qualityGreat softphone feature, for cases where the physical phone is not present." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4771194) VR Verified Reviewer IT Support Technician > "The ability to self-service our phone lines in the online Teams connector is lacking." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5061045) CS Chrissy S. Integrator > "We are able to know that when we manage customers phones and Teams integration that it's solid and stable." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4318127) EF EARL F. PRINCIPAL > "COMPLETE LACK OF SERVICE WAS MY BIG ISSUE - COULD NEVER REACH A HUMAN -" [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6508074) JW Joseph W. IT Consultant > "G12 does an excellent job at retaining customers." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6073188) VR Verified Reviewer IT Support Technician > "The ability to self-service our phone lines in the online Teams connector is lacking." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___5061045) MP Mike P. IT Manager > "We love that we can have advanced PBX features and integrate with Microsoft Teams for a softphone." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4384913) MK Matthew K. IT Director > "I haven't come across an issue that has made me want to leave any negative remarks." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6708833) RW Roger W. IT Consultant > "Very easy to handle adds, moves, deletes in management while the end user experience is virtual, so not tied to..." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___4288698) NH Nathan H. IT Director > "The PM is not able to answer all the questions and the workbook doesn't have great instructions." [See full review](https://www.capterra.com/p/165392/Momentum-Mobility/#Capterra___6241203) [View Reviews](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) ## User interface 4.39 (468) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/) 4.63 (102) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 3CX Top features 35/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/158704/3CX/#features) Momentum 9/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/165392/Momentum-Mobility/#features) ### Recognition 3CX is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Momentum ### Deployment & support 3CX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Momentum Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 3CX - By 3CX - Located in Cyprus - Founded in 2008 Momentum - By Momentum - Located in United States - Founded in 2001 ## Popular Comparisons [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (889)](https://www.capterra.com/p/169627/RingOver/reviews/) $350/year Price $29/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Contact vendor for pricing Price $1.1/month 4.4 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/165392-203084/Momentum-Mobility-vs-VoIP-ms) [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) $350/year Price $149/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158704-208208/3CX-vs-800-com) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,162)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Contact vendor for pricing Price $4/month 4.4 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/165392-168668/Momentum-Mobility-vs-Microsoft-Teams) [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $350/year Price $25/month 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Contact vendor for pricing Price $25/month 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/165392-175788/Momentum-Mobility-vs-Nextiva) [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $350/year Price $30/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/165392-218251/Momentum-Mobility-vs-Wildix) [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $350/year Price $10/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158704-208535/3CX-vs-Zoom-Phone) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (889)](https://www.capterra.com/p/169627/RingOver/reviews/) Contact vendor for pricing Price $29/month 4.4 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/165392-169627/Momentum-Mobility-vs-RingOver) [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Ooma Office](https://www.capterra.com/p/174109/Ooma-Office/)[4.43 (248)](https://www.capterra.com/p/174109/Ooma-Office/reviews/) $350/year Price $19.95/month 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158704-174109/3CX-vs-Ooma-Office) [Momentum](https://www.capterra.com/p/165392/Momentum-Mobility/)[4.63 (102)](https://www.capterra.com/p/165392/Momentum-Mobility/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,683)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Contact vendor for pricing Price $14.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-165392/Zoom-Video-Conferencing-vs-Momentum-Mobility)