# Compare 3CX vs LoopUp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 3CX and LoopUp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158704-168543/3CX-vs-LoopUp

---

# 3CX vs LoopUp Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

3CXLoopUp2/4 selected

[3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

[## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$350.00/year

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [465 reviews](#user-reviews)

Positive

409

Neutral

37

Negative

19

[## LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

PT

Based on [125 reviews](#user-reviews)

Positive

119

Neutral

3

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 3,786 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

VoIP Connection

4.6

VoIP

\--

Call Routing

4.4

Call Center Management

4.3

Call Recording

4.3

\--%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.5

VoIP

5.0

Call Routing

NA

Call Center Management

5.0

Call Recording

5.0

User satisfaction

User satisfaction

4.4

User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.3

Customer support

4.1

User satisfaction

4.6

User reviews[125](https://www.capterra.com/p/168543/LoopUp/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$350Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

Best for

Multinational enterprises looking to consolidate and modernize their telephony, unifying communications across multiple countries with a single, cloud-based solution integrated with Microsoft Teams.

## User reviews

Pros & cons

DS

David S.

VP of Technology

> "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing,..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898)

DD

David D.

Sys Admin

> "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

FW

Faith W.

Reception and Admin

> "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

VR

Verified Reviewer

Junior ICT Officer

> "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

VR

Verified Reviewer

Junior ICT Officer

> "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426)

Rena D.

Payroll Manager Tax Preparer

> "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

WT

Wasek T.

IT Support Supervisor

> "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

BC

Bien C.

Systems and Service Operation Analyst

> "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992)

Rena D.

Payroll Manager Tax Preparer

> "I like the ability to forward calls to another office with ease."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587)

SA

Saqib A.

Senior PHP Developer

> "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

RS

Roberto S.

Mr

> "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

DB

Darren B.

survayour

> "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

WT

Wasek T.

IT Support Supervisor

> "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

VR

Verified Reviewer

Director of Business Development

> "Difficult to understand which phone line is ringing when you are receiving a call."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765)

WT

Wasek T.

IT Support Supervisor

> "The telephony experience is brilliant via handset/app and managing the system via admin console."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663)

JN

Joshua N.

Application Specialist

> "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

RS

Roberto S.

Mr

> "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

VR

Verified Reviewer

Customer Service Representative

> "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536)

AM

Angie M.

Educator

> "This phone system has been a great product for our large school district. While there are numerous features available, I only..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

AM

Azzaya M.

HR Officer

> "On a few occasions, we met technical issues like not hearing the voice of another person."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964)

SA

Saqib A.

Senior PHP Developer

> "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469)

Melissa A.

BDC Operations Manager

> "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266)

JM

Juan M.

Infrastructure Specialist

> "Esay of use and great integrations are the things I like the most."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117)

RS

Roberto S.

Mr

> "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231)

JN

Joshua N.

Application Specialist

> "This basically is the foundation that helps our stores operate and our customer service team too."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519)

SA

Sara A.

Engineer

> "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737)

Gideon A.

Information Security Analyst

> "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

MD

Mateusz D.

Team Leader

> "There are some more advanced features that are trickier to configure without additional support"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656)

JPB

Jean Philippe B.

Phone solutions specialist

> "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570)

KL

Kristan L.

Architect

> "I have missed calls before and the answer machine sends to email instead of the app itself."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

DD

David D.

Sys Admin

> "Administrator interface has lots of feature accesible easily."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

KL

Kristan L.

Architect

> "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

JM

Jaqlyn M.

HR and Finance Manager

> "Just the access to call recording alone has made us appreciate the switch to this new phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

Gideon A.

Information Security Analyst

> "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

Josh A.

Tech

> "Extremely easy to setup and deploy with a huge range of handset options."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590)

BM

Bridget M.

AP and AR

> "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758)

KB

Ksenjia B.

Team leader

> "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954)

CF

Craig F.

Web developer

> "CX don't offer support themselves, you need to go through a vendor."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

SB

Steve B.

CTO

> "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250)

KL

Kristan L.

Architect

> "However there are still issues with this system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679)

AA

Ashley A.

Customer Service

> "It has made working from home and away from my desk very easy."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603)

JM

Jaqlyn M.

HR and Finance Manager

> "There are definitely some occasional frustrating issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085)

DD

Dennis D.

Business Owner

> "The soft phone, web interface, and admin software are all well designed and easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125)

JG

Joanne G.

ACCOUNTS

> "Issues with re-routing a call if 1st option doesn't answer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725)

DB

Darren B.

survayour

> "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960)

RV

Raoul V.

Owner

> "Some rule builder is missing in the setup of setting up and configure"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020)

NV

Nicholas V.

IT Technician

> "We used the 3CX softphone in our call Centre environments and it was a great solution, we used it to replace all our physical..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4810703)

NT

Natia T.

FinancialOfficer

> "Sometimes during transferring a call it freezes and i have to reload it."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357)

CF

Craig F.

Web developer

> "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947)

JL

Jacqueline L.

Receptionsit

> "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961)

FF

Fernando F.

CEO and IT Consulting

> "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577)

JF

Jessica F.

Sys Admin

> "Using VoIP is great but quality can be bad if your internet is not stable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430)

RB

Rene B.

IT Administrator

> "Its a small and fast phone system."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835)

Mario M.

IT Admin

> "Occasional issue after upgrade (missed note under release for some feature change)."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787)

FW

Faith W.

Reception and Admin

> "It has many useful functions and it is relatively easy to navigate its user interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107)

IH

Ian H.

IT Support Specialis

> "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760)

Gideon A.

Information Security Analyst

> "Additionally, 3CX can accommodate remote workers and distributed teams, enabling seamless communication regardless of location."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414)

Jessica B.

Account Manager

> "I will say this system was a lot harder for the older generation employees to train on."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724)

LD

Laura D.

Medical Coder

> "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400)

MF

Martin F.

Sales Support Engineer

> "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516)

RC

Richard C.

IT Manager

> "Tech expert assisting with the deployment was very helpful and knowledgable."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

HM

Hector M.

International Recruitment Officer - The Americas

> "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293)

Thilina D.

Insurance Executive

> "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004)

Sam B.

Partner

> "You can only transfer the chat to another extension, which makes SMS hard to use as a group."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696)

DD

David D.

Sys Admin

> "Lots of features and flexibility."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

Robert D.

Head of IT

> "There was missing call queue and forwarding functionality that we required."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

BB

Blair B.

HR Manager

> "It is pretty easy to use."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7028063)

SR

Sam R.

Network Engineer

> "Some difficulties integrating a new phone and with setting up call routing."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087)

AM

Angie M.

Educator

> "There are a lot of things that I love about the 3C phone system we use at work."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498)

Robert D.

Head of IT

> "Our on premise system had a number of issues. As it was not hosted it would only work in the office."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

AJ

Abhijeet J.

Lead Consultant

> "Cost is unbeatable and 3CX can be self-hosted"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708)

SL

Simone L.

HR Manager

> "You can log on via your PC, however for us this isn't the best option."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119)

RC

Richard C.

IT Manager

> "Range of handsets available is great."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504)

Robert D.

Head of IT

> "Sometimes when we had an outage random users would lose their voicemail greetings."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489)

FA

Fabruzio A.

Technician

> "We choose 3CX for its reliability and its ease of use, anyone will quickly learn to use 3CX."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6302207)

MM

Mmathabo M.

IT Administrator

> "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343)

MH

Martin H.

Consultant

> "Best feature was the clean interface."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924)

OR

Orlando R.

IT Technician

> "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX..."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100)

DD

David D.

Sys Admin

> "CX is reliable and flexible."

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363)

PP

Pranav P.

Inside sales manager

> "Sometime call will be taking too much time to connect"

[See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331)

[View Reviews](https://www.capterra.com/p/158704/3CX/reviews/)

PT

Paul T.

IT Manager

> "LoopUp is a breath of fresh air and has helped us integrate with teams, providing us with capabilities far beyond what we could..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7022009)

AA

Atif A.

Attorney

> "integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

VR

Verified Reviewer

Director of Education Technology

> "I had a smooth and flawless implementation from when I met the sales rep at a conference to full release to my users."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7115419)

AO

Abi O.

Global Transformation Architect

> "In some regions where broadband quality isn't great, loopup screen sharing is often an issue so perhaps the data payload usage..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131857)

TK

Tim K.

IT System Specialist

> "Our project manager was always available to us and the answers always came quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___6869240)

SR

Steve R.

L&D Partner

> "Works fine if you are using this outside of a company network but we have had a lot of issues with trying to get Loop Up to work..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

MC

Martina C.

Paralegal

> "The audio and video features are very clear and crisp."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

DB

Derek B.

Sr Project Manager

> "Numerous codes can be a bit confusing. And different numbers for different countries is also confusing."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475423)

MC

Martina C.

Paralegal

> "I enjoy the ease of inviting members to videoconferences."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

PT

Prashant T.

Manager

> "The quality from India number is very bad but the UK number call quality is good."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131895)

AL

Aleah L.

real manerger

> "Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4544548)

PS

Peter S.

Analyst

> "Operator is way too loud relative to normal speech on the call."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475373)

RB

Randle B.

Legal Technologies Advisor

> "LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2100501)

SR

Steve R.

L&D Partner

> "Also cant use it in the citrix environment"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

TC

Thomas C.

Finance Manager

> "On a separate note I had a problem in March with being logged out repeated when hosting meetings, \[SENSITIVE CONTENT HIDDEN\] was..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2136499)

SR

Steve R.

L&D Partner

> "You cant turn off the voice that tells you that you've been placed on mute."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

AO

Abi O.

Global Transformation Architect

> "The product is great for team collaboration, sharing, video and audio conferencing meetings."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131857)

AB

Anett B.

Expert Project Management and Pharmaceutical Transfer

> "no video possible, sometimes bad connection"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2489588)

AK

Aaron K.

Applications Engineer

> "The add in to Outlook is also a nice feature as I can create meeting invites quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2179677)

AP

Aron P.

Analyist

> "Doesn't always work, occasionally people have trouble joining or"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2449354)

RK

Radhika K.

Sr. Software engineer

> "It helps in remote working with peers to share the screen and talk and discuss the issues."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2434459)

AS

Alan S.

Partner

> "The Outlook program doesn't seem intuitive and I don't use it."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2184000)

WW

Will W.

Associate Director

> "Very good experience, however, given the current circumstance the move to video is increasing very fast, with other now using zoom..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2150567)

AA

Atif A.

Attorney

> "zoom has flaws too. "

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

[View Reviews](https://www.capterra.com/p/168543/LoopUp/reviews/)

## User interface

4.40 (465)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)

4.61 (125)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

3CX

Top features

34/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/158704/3CX/#features)

LoopUp

11/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/168543/LoopUp/#features)

### Recognition

No recognitions have been awarded to 3CX

No recognitions have been awarded to LoopUp

### Deployment & support

3CX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LoopUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

3CX

-   By 3CX
-   Located in Cyprus
-   Founded in 2008

LoopUp

-   By LoopUp
-   Located in United Kingdom
-   Founded in 2003

## Popular Comparisons

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

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vs

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Contact vendor for pricing

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4.5

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4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/168543-169627/LoopUp-vs-RingOver)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

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Ease of Use

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[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

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Contact vendor for pricing

Price

$25/month

4.5

Features

4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/168543-175788/LoopUp-vs-Nextiva)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$350/year

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4.4

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4.4

Ease of Use

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[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Contact vendor for pricing

Price

$1.1/month

4.5

Features

4.7

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168543-203084/LoopUp-vs-VoIP-ms)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

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$350/year

Price

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4.4

Features

4.3

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/168543-242188/LoopUp-vs-RingCentral-MVP)

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

vs

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$350/year

Price

$24/month

4.4

Features

4.1

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/158704-187525/3CX-vs-Virtual-Office)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

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Contact vendor for pricing

Price

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4.5

Features

4.3

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/159578-168543/CallHippo-vs-LoopUp)

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vs

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[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

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Contact vendor for pricing

Price

$10/month

4.5

Features

4.4

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/168543-210592/LoopUp-vs-Voice)