# Compare 3CX vs Quo 2026 | Capterra > Unsure of what to choose? Check Capterra to compare 3CX and Quo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158704-199031/3CX-vs-OpenPhone --- # 3CX vs Quo Features and Cost Comparison Last updated March 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 3CXQuo2/4 selected [3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) [## 3CX](https://www.capterra.com/p/158704/3CX/)[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $350.00/year Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [465 reviews](#user-reviews) Positive 409 Neutral 37 Negative 19 [## Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting Price $15.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [63 reviews](#user-reviews) Positive 49 Neutral 3 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,941 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Call Routing 4.4 Mobile Access 4.5 Call Transfer 4.5 Call Logging 4.6 Alerts/Notifications 4.3 66%Fit Not enough reviews Feature ratings Call Routing 3.7 Mobile Access 3.6 Call Transfer \-- Call Logging 3.5 Alerts/Notifications 4.7 User satisfaction User satisfaction 4.4 User reviews[465](https://www.capterra.com/p/158704/3CX/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.3 Customer support 4.1 User satisfaction 4.2 User reviews[63](https://www.capterra.com/p/199031/OpenPhone/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $350Flat Rate, Per Year - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. Best for Small and mid-sized businesses ## User reviews Pros & cons DS David S. VP of Technology > "Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050898) VR Verified Reviewer Junior ICT Officer > "Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests relating..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) FW Faith W. Reception and Admin > "It allows you to view the availability of every employee quickly and easily, and with whom they are speaking." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) Rena D. Payroll Manager Tax Preparer > "Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) VR Verified Reviewer Junior ICT Officer > "Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device calling." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7015426) BC Bien C. Systems and Service Operation Analyst > "Some users have mentioned that frequent updates can disrupt their workflows, especially if they rely on customizations or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6820992) WT Wasek T. IT Support Supervisor > "The best feature is the rich flexibility it offers from ring groups, digital receptionist, reports." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) SA Saqib A. Senior PHP Developer > "One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to go..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) Rena D. Payroll Manager Tax Preparer > "I like the ability to forward calls to another office with ease." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7120587) DD David D. Sys Admin > "Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the information..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) RS Roberto S. Mr > "Up until version 18, the product stood out for its wide range of configurations and software stability, making it a top choice for..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JN Joshua N. Application Specialist > "It can be also quite time consuming to make edits or changes as there a lot of nested menus and controls required that make you hop..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) WT Wasek T. IT Support Supervisor > "I have never had a issue making or receiving calls and the customisation setting up the phone system is very deep." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) VR Verified Reviewer Customer Service Representative > "I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6344536) WT Wasek T. IT Support Supervisor > "The telephony experience is brilliant via handset/app and managing the system via admin console." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6864663) DB Darren B. survayour > "can be buggy and lag aslo it can have alot of issues if your users have and older phone wether it be iphone or android." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) RS Roberto S. Mr > "The 3CX PBX was long regarded as a benchmark in the VoIP telephony industry, praised for its robustness, versatility, and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) VR Verified Reviewer Director of Business Development > "Difficult to understand which phone line is ringing when you are receiving a call." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7036765) AM Angie M. Educator > "This phone system has been a great product for our large school district. While there are numerous features available, I only use a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) AM Azzaya M. HR Officer > "On a few occasions, we met technical issues like not hearing the voice of another person." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6827964) SA Saqib A. Senior PHP Developer > "Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs well..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6656469) Melissa A. BDC Operations Manager > "It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during calls, so..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6027266) JM Juan M. Infrastructure Specialist > "Esay of use and great integrations are the things I like the most." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7050117) RS Roberto S. Mr > "The once-reliable software began to exhibit a series of bugs and malfunctions that significantly compromised the user experience." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6489231) JN Joshua N. Application Specialist > "This basically is the foundation that helps our stores operate and our customer service team too." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6356519) MD Mateusz D. Team Leader > "There are some more advanced features that are trickier to configure without additional support" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6609656) Gideon A. Information Security Analyst > "It supports a wide range of hardware and software endpoints, allowing organizations to choose the devices and platforms that best..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) KL Kristan L. Architect > "I have missed calls before and the answer machine sends to email instead of the app itself." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) JPB Jean Philippe B. Phone solutions specialist > "CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced environment..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4995570) KL Kristan L. Architect > "There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would have..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) JM Jaqlyn M. HR and Finance Manager > "Just the access to call recording alone has made us appreciate the switch to this new phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) Gideon A. Information Security Analyst > "Support limitations: While 3CX offers customer support options, some users have reported challenges with response times or..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) Josh A. Tech > "Extremely easy to setup and deploy with a huge range of handset options." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7062590) BM Bridget M. AP and AR > "It is not very convenient to leave up on the desktop anymore as it covers a large majority of my icons. When the change happened,..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6060758) KB Ksenjia B. Team leader > "CX software is reliable and easy to use for online communication and also easily integrate with WordPress developed and managed..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6627954) CF Craig F. Web developer > "CX don't offer support themselves, you need to go through a vendor." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) SB Steve B. CTO > "Hassle free PBX with easy roll out to users, whether on Desktop, Laptop or Mobile Phone." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6647250) KL Kristan L. Architect > "However there are still issues with this system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6615679) AA Ashley A. Customer Service > "It has made working from home and away from my desk very easy." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) JM Jaqlyn M. HR and Finance Manager > "There are definitely some occasional frustrating issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6317085) NV Nicholas V. IT Technician > "We used the 3CX softphone in our call Centre environments and it was a great solution, we used it to replace all our physical hard..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4810703) JG Joanne G. ACCOUNTS > "Issues with re-routing a call if 1st option doesn't answer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4904725) CF Craig F. Web developer > "The system works out of the box with Yealink (which I use) and once configured is a very very wise investment." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6505947) RV Raoul V. Owner > "Some rule builder is missing in the setup of setting up and configure" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5076020) FF Fernando F. CEO and IT Consulting > "I have been working with 3CX since it was on version 3 and have seen it get better with more and more features and capabilities." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) NT Natia T. FinancialOfficer > "Sometimes during transferring a call it freezes and i have to reload it." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6091357) FW Faith W. Reception and Admin > "It has many useful functions and it is relatively easy to navigate its user interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___7018107) JL Jacqueline L. Receptionsit > "The only complaint I have about this software is the messaging feature, the messages only come to one computer so if that computer..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3567961) Gideon A. Information Security Analyst > "Additionally, 3CX can accommodate remote workers and distributed teams, enabling seamless communication regardless of location." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4828414) SA Sara A. Engineer > "Some errors are a bit cheaty/tricky, but on internet you can easily fin the solution" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6282737) LD Laura D. Medical Coder > "Overall 3CX is amazing and works seamlessly as I go about my day taking calls on my computer." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6636400) JF Jessica F. Sys Admin > "Using VoIP is great but quality can be bad if your internet is not stable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6191430) Thilina D. Insurance Executive > "Its user-friendly interface, unified communication features, and rich functionality have transformed the way we collaborate and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4930004) Mario M. IT Admin > "Occasional issue after upgrade (missed note under release for some feature change)." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5036787) AM Angie M. Educator > "There are a lot of things that I love about the 3C phone system we use at work." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6546498) IH Ian H. IT Support Specialis > "The software has no cons, the only issues i have with any part of this are unrelated to the software just the servers hosting and..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4405760) DD David D. Sys Admin > "Administrator interface has lots of feature accesible easily." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) Jessica B. Account Manager > "I will say this system was a lot harder for the older generation employees to train on." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___5002724) AJ Abhijeet J. Lead Consultant > "Cost is unbeatable and 3CX can be self-hosted" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6556708) MF Martin F. Sales Support Engineer > "Also the fact is does not change status when you log out from windows or start up like in MS Teams is a missed opportunity." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3850516) DD Dennis D. Business Owner > "The soft phone, web interface, and admin software are all well designed and easy to use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6767125) HM Hector M. International Recruitment Officer - The Americas > "Sometimes the desktop app stops working and you can't hear anything, so you have to reinstall the app to fix the issues." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4262293) DB Darren B. survayour > "easy to use, not to expecive depending on users and worked well for all users of all ages had a little learning curve with viop but..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6807960) Sam B. Partner > "You can only transfer the chat to another extension, which makes SMS hard to use as a group." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3550696) MH Martin H. Consultant > "Best feature was the clean interface." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6624924) Robert D. Head of IT > "There was missing call queue and forwarding functionality that we required." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RB Rene B. IT Administrator > "Its a small and fast phone system." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6800835) SR Sam R. Network Engineer > "Some difficulties integrating a new phone and with setting up call routing." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4661087) AA Ashley A. Customer Service > "CX Makes it easy to work from home." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6831603) Robert D. Head of IT > "Our on premise system had a number of issues. As it was not hosted it would only work in the office." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) Shadi B. CTO > "unlimited extentions, mobile app , soft phone , easy to manage , callcenter features , CRM integration , Google and Microsoft..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4518602) SL Simone L. HR Manager > "You can log on via your PC, however for us this isn't the best option." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4170119) VS Vikram S. Junior Superintendent > "The 3CX software offers a range of advanced features such as call recording, video conferencing, and CRM integration, making it a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4632923) Robert D. Head of IT > "Sometimes when we had an outage random users would lose their voicemail greetings." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3868489) RC Richard C. IT Manager > "Tech expert assisting with the deployment was very helpful and knowledgable." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785504) MM Mmathabo M. IT Administrator > "The Microsoft Teams integration hasn't really worked for me, thwy should fix the availability status sync - like when one is in a..." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3205343) FF Fernando F. CEO and IT Consulting > "After 20+ years of using 3CX I am very familiar with its features, capabilities and use." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6680577) OR Orlando R. IT Technician > "Sometimes the voice quality can be poor if you do not have stable network, and the older iPhones do not support the latest 3CX App." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___3206100) DD David D. Sys Admin > "Lots of features and flexibility." [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___6785363) PP Pranav P. Inside sales manager > "Sometime call will be taking too much time to connect" [See full review](https://www.capterra.com/p/158704/3CX/#Capterra___4624331) [View Reviews](https://www.capterra.com/p/158704/3CX/reviews/) VR Verified Reviewer Associate Pastor > "The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6663328) RA Richwell A. Operations Manager > "The lack of API/webhook support is a significant limitation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7133452) Axel K. Owner > "Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) RG Reagan G. Owner > "Does not integrate well with Jobber yet, wish there was a better getting started guide to learn about all the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) Axel K. Owner > "Feature rich, does everything we need, has an API, allows us to have multiple lines." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) DL Dorian L. Tour Operator > "The service didn't work for me at all in the end." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) AC Alyssa C. Manager > "I like how it is on my personal phone so I do not have to have two phones, and it is very easy to use." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7119476) DL Dorian L. Tour Operator > "This is a critical onboarding step that is not as easy as suggested." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) Rishi G. Founder and CEO > "I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4867033) UA Uri A. CoFounder > "They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) RG Reagan G. Owner > "New to the software, but it has been useful so far and we continue le to learn how to best utilize it." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) VR Verified Reviewer Owner > "Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6716505) BM Brian M. CEO > "It works very well and can be configured in many different ways." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6466316) JB Jared B. CEO > "There is a bug "upstream at a carrier" that is preventing us from sending sms/mms from our core phone number." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) KD Kevin D. Owner > "I like that I can create text templates, schedule texts, call from my browser, mobile app, or desktop app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) JB Jared B. CEO > "They have a bug in their call routing that kept calls from coming to my team until I figured out a way to work..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Nick W. Owner > "Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "Customer service is non existent as well." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) Nick W. Owner > "OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "They will shut you down in a heartbeat based on speculation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) CD Cyrus D. Software Developer > "It's ease of connection and its use of texting features, has helped me a lot" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) SC SHAWN C. FINANCE MANAGER > "Customer service/retention means nothing to this company at all." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) CD Cyrus D. Software Developer > "OpenPhone revolutionized communication, especially remotely." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) UA Uri A. CoFounder > "Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) Emmanuel J. Project Engineer > "In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4671581) JR Jen R. CEO > "Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4783040) MT Michael T. Head Recruiter > "OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3801915) JB Jared B. CEO > "Great potential, awful customer support and product doesn't deliver." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) JB Jared B. CEO > "They have all the right features, in a decent UI" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) JB Jared B. CEO > "Now we're stuck, but it's been weeks with no movement." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Nick W. Owner > "OpenPhone is one piece of my business toolkit that I simply cannot be without." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) TD Timothy D. Cost Analyst > "They would rather you don’t have phone access let a paying customer leave when their service is no longer..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) Matthew V. President > "It also allows utilization of my cell phone for work calls as well as personal via their app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) KS Kate S. Owner > "I have had family members trying to call that have to email us because they cannot call or text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) Victor M. Owner > "Generally easy to use, accessible from mobile phone, and supports both voice and text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3845739) VR Verified Reviewer Business owner > "The "do no disturb" feature for example just does not work, I keep getting calls when it's turned on, and my team..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) AT Alisha T. Owner & Web Designer > "OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) VR Verified Reviewer Lawyer > "There is a bit of a lag on my phone calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3591114) KD Kevin D. Owner > "I also like that I can connect to my CRM." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) KS Kate S. Owner > "Syncing doesn't work - EVER." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) CM Celina M. Family Admissions Officer > "Text messaging runs smoothly, although if using the desktop version, it doesn't include much emojis." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) TD Timothy D. Cost Analyst > "Set up was problematic, could figure out what took so long. " [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) Nick W. Owner > "Works awesome with my iphone." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) Matthew V. President > "Changing ring settings is not intuitive." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) TG Ty G. Owner > "I like how texts and phone calls are in one place. And I like being able to have an app on my phone for business,..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292941) Matthew V. President > "I have also had issues with app override problems." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) AT Alisha T. Owner & Web Designer > "OpenPhone cost is similar to competitors, except that you get way more features, and the dashboard is much better." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) AT Alisha T. Owner & Web Designer > "I have not needed to use customer support yet, so that is an area I can't speak on." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) CM Celina M. Family Admissions Officer > "It runs much faster/better on the phone than in the computer (requires more bandwidth)." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) VR Verified Reviewer Business owner > "Lots of dropped calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) CW Corticia W. Executive Administrator > "The text messaging feature has been essential in our everyday operations." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3255611) CB Cristina B. Founder > "Probably not being able to call international numbers." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2294849) [View Reviews](https://www.capterra.com/p/199031/OpenPhone/reviews/) ## User interface 4.40 (465) [Quo](https://www.capterra.com/p/199031/OpenPhone/) 4.16 (63) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 3CX Top features 46/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/158704/3CX/#features) Quo 38/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/199031/OpenPhone/#features) ### Recognition 3CX is recognized as a top-rated tool in 5 Capterra Shortlist reports Quo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support 3CX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Quo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 3CX - By 3CX - Located in Cyprus - Founded in 2008 Quo - By OpenPhone Technologies - Located in United States - Founded in 2018 ## Popular Comparisons [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $350/year Price $29/month 4.4 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158704-169627/3CX-vs-RingOver) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $15/month Price $29/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-199031/RingOver-vs-OpenPhone) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (330)](https://www.capterra.com/p/208208/800-com/reviews/) $350/year Price $149/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158704-208208/3CX-vs-800-com) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (330)](https://www.capterra.com/p/208208/800-com/reviews/) $15/month Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/199031-208208/OpenPhone-vs-800-com) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $350/year Price $25/month 4.4 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158704-175788/3CX-vs-Nextiva) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $15/month Price $10/month 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/199031-208535/OpenPhone-vs-Zoom-Phone) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $350/year Price $30/month 4.4 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158704-242188/3CX-vs-RingCentral-MVP) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $15/month Price $29/month 4.2 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-199031/JustCall-vs-OpenPhone) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/)[4.05 (309)](https://www.capterra.com/p/187525/Virtual-Office/reviews/) $350/year Price $24/month 4.4 Features 4.1 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/158704-187525/3CX-vs-Virtual-Office) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.16 (63)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.29 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/) $15/month Price $14/year 4.2 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/175002-199031/Grasshopper-vs-OpenPhone) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) $350/year Price $10/month 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158704-208535/3CX-vs-Zoom-Phone) [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $350/year Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-163604/3CX-vs-GoTo-Connect)