# Compare OnSIP vs 800.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 800.com and OnSIP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158706-208208/OnSIP-vs-800-com

---

# 800.com vs OnSIP Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

800.comOnSIP2/4 selected

[800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (324)](https://www.capterra.com/p/208208/800-com/reviews/)

[OnSIP](https://www.capterra.com/p/158706/OnSIP/)[4.7 (78)](https://www.capterra.com/p/158706/OnSIP/reviews/)

[## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (324)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

CR

LW

DT

Based on [324 reviews](#user-reviews)

Positive

303

Neutral

13

Negative

8

[## OnSIP](https://www.capterra.com/p/158706/OnSIP/)[4.7 (78)](https://www.capterra.com/p/158706/OnSIP/reviews/)

Starting Price

$18.95/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

KM

SS

AO

Based on [78 reviews](#user-reviews)

Positive

75

Neutral

3

Negative

0

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## Summary

* * *

Key features rated by users

Features selected based on 2,920 reviews from business phone systems software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

76%Fit

Missing features

Feature ratings

Call Routing

4.7

Mobile Access

4.9

Call Transfer

4.7

Call Logging

NA

Alerts/Notifications

4.7

80%Fit

Feature ratings

Call Routing

4.4

Mobile Access

4.3

Call Transfer

4.4

Call Logging

5.0

Alerts/Notifications

4.2

User satisfaction

User satisfaction

4.7

User reviews[324](https://www.capterra.com/p/208208/800-com/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.6

User satisfaction

4.7

User reviews[78](https://www.capterra.com/p/158706/OnSIP/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$149Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$18.95Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

Best for

Customize your VoIP communications with OnSIP’s easy-to-use solution. Add features when you need. No Contracts Required. Award-winning, US-based support. Free phones for 5+ Users. Free trial.

## User reviews

Pros & cons

CR

Calvin R.

CEO

> "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CH

Chris H.

CMO

> "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873)

LW

Lena W.

Owner

> "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

TF

Tracy F.

Chief Growth Operations Officer

> "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125)

DT

Donald T.

Owner

> "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624)

KA

Karen A.

VP of Ops

> "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262)

BB

Brent B.

Owner

> "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

JT

Julia T.

Concierge beauty services

> "The lack of options and information within the application."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950)

CR

Calvin R.

CEO

> "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

ET

Elvia T.

Mold Technician

> "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

BV

Bhargav V.

Owner

> "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606)

KL

Kiersten L.

Managing Director

> "Some issues with calls being immediately dropped ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

BB

Brent B.

Owner

> "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

WC

Wayne C.

Owner

> "The billing is a bit of an issue for me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

CR

Calvin R.

CEO

> "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

CO

Cynthia O.

Solopreneur

> "The platform and verification to get the system up and running is excessive and very labor intensive"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

ML

Michael L.

Owner

> "Features and prices for unlimited phone service and vanity number options were better than other carriers"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

MV

Mayank V.

owner

> "The final monthly cost includes some mandatory regulatory fees that add up."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524)

KL

Kiersten L.

Managing Director

> "We were able to set up a very professional voicemail in a short amount of time using the built in tools ."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939)

BA

Betty A.

CEO

> "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122)

ML

Michael L.

Owner

> "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415)

MC

Micah C.

Business Analyist

> "Was disappointed in not having the ability for tracking call lengths."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606)

AB

Ajah B.

Interior Designer

> "It’s a solid solution for small business owners who need a reliable communication system without something overly complicated."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538)

AP

Arziki P.

CEO

> "The only complaint I would have is with the text-verification feature."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676)

JR

Jennifer R.

Senior Director of Global Marketing

> "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673)

DB

Daniel B.

Owner

> "I canceled my service last year and I just see they charged my credit card several hundred dollars."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076)

TW

Terri W.

President

> "I printed my business cards with the toll-free option, and they look so professional."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302)

LR

L. R.

Chief Executive

> "Not sure what I don't enjoy about 800.coms service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738)

LW

Lena W.

Owner

> "I love the company and what it offers that makes my business seem very professional and they are here for you to ensure its..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499)

JT

Joseph T.

Agent Broker

> "I was unable to get my old 800# reactivated, even though no one is using it."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194)

BC

Brandon C.

Owner

> "No issues, customer service was excellent and I was able to successfully port over my old office number which was my biggest..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7045537)

AM

Adriana M.

Vice President

> "There isnt anything to add in this category"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496)

SS

Stacey S.

Owner and Business Operations Manager

> "I would not hesitate for a moment to sign up with them as a small business owner if you're looking for a reliable service..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7073744)

LG

Lucas G.

Owner

> "sometimes the app wouldnt notify me of calls coming in."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007)

BA

Brad A.

Firm Administrator

> "The customer support stands out — whenever I had questions or needed help, the responses were fast, friendly, and helpful."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7041129)

CM

Carl M.

CEO

> "I don’t always receive my calls or notifications when someone calls."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616)

JS

Julian S.

CEO

> "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were especially..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

JS

Julian S.

CEO

> "App is a little glitchy."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161)

GS

Gabby S.

CEO

> "Overall, 800.com has been a solid tool for managing business calls and communication."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937)

AS

Amitai S.

Owner

> "The cost is high for the level of service provide."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095)

BB

Brent B.

Owner

> "The system works smoothly and saves time for daily business operations."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441)

GL

Gabriel L.

Sales Division

> "Sometimes my calls drop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838)

NV

Nina V.

CMO

> "The call tracking and analytics are especially helpful for businesses that want insight into their calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025)

RE

Robin E.

CEO

> "Pricing is a little too high, could be better."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801)

MB

Mike B.

Web Consultant

> "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038)

MD

Matt D.

Director of Marketing

> "Do not need IT support."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393)

WW

William W.

Managing Partner

> "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622)

MN

Mark N.

Managing director

> "Hard to have a con"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203)

GM

Goran M.

Regional Sales and Support Manager

> "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459)

DD

Dan D.

Owner

> "Works great on desktop but lacks the ability to answer calls on desktop."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

AB

Axel B.

COO

> "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make our..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647)

GC

Gregory C.

President

> "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how it..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

MF

Minet F.

CEO

> "I’ve been using 800.com for my business, and I’m extremely impressed with the quality and reliability of their service."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050104)

GS

George S.

CEO

> "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393)

ET

Elvia T.

Mold Technician

> "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229)

DD

Dan D.

Owner

> "Have not had any need to interact with the 800.com team."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696)

ST

Sunshine T.

CEO

> "I would really recommend If you’re needing a phone line for your business. Or just needing an extra line."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7131057)

XB

Xenia B.

Executive Director

> "Was very difficult to set up, not sure if mine is setup correctly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738)

SR

Sam R.

General manager

> "The platform is easy to use, the call forwarding works flawlessly, and the voicemail transcription helps us stay on top of..."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6808069)

GC

Gregory C.

President

> "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117)

CR

Calvin R.

CEO

> "It solved our need for a professional business presence instantly."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652)

KR

Karlee R.

Office Manager

> "I don't like the call forwarding, however I understand it is a way for them to to track calls"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716)

JV

JanetStar V.

Evangelist

> "I like the support provided in maneuvering through the site and understanding how it works."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7075521)

SF

Steven F.

President

> "There appears to be no option to turn off receiving voice mail recordings."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525)

RB

Richard B.

CEO

> "It's great for companies with multiple location and even just a small business with one location. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863605)

JV

James V.

Owner

> "Since I have only had our 877 phone number for 2 days, I am not able to answer this question."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635)

CO

Cynthia O.

Solopreneur

> "I really like the ability to create a custom 800 number. "

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455)

VM

Victoria M.

Office Manager

> "I wish voicemails went to the extension, not all to me."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548)

CA

Corrida A.

Owner

> "So far so good, I like the option of a toll free number that is not too expensive and easy to use."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7042937)

SE

Sonya E.

Manager

> "I can someone called me back to help me, but I wasn't able to talk @ that time."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672)

WC

Wayne C.

Owner

> "The person who signed me up for the service was nice, but it would be really helpful to get a call before I get disconnected"

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762)

RR

Rich R.

Owner

> "Setting up was a little confusing when I thought I was deleting one thing."

[See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186)

[View Reviews](https://www.capterra.com/p/208208/800-com/reviews/)

KM

Keith M.

IT Administrator

> "Auto attendants, call groups, routing options, and voicemail features work smoothly and reliably."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059267)

LT

Leah T.

Sales Manager

> "Still has residual "third-party app" feel - mobil is very buggy, signing in/out on multiple devices can be tedious. If..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6865393)

SS

Sheila S.

Front Desk Services

> "We've had relatively few issues with phone service, and when something has occurred or a question has come up, the..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059438)

SS

Sheila S.

Front Desk Services

> "We also have issues with transferring calls/often needing to hang up and give it a second try."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059438)

AO

Ana O.

Admin Assistant

> "Their exceptional customer service and feature-rich platform has been a major benefit for our company. While there's..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6343247)

HK

Hyun K.

IT Support Manager

> "One complaint is the inability to pre-configure the holiday calendar. "

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059966)

TD

Tim D.

President

> "You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7065768)

TO

Terri O.

Manager

> "Only con would be when I don't have wifi I can't make or receive calls."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7009689)

TO

Terri O.

Manager

> "I like how where ever I travel I can make and receive calls as long as I have wifi with out clients seeing my personal..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7009689)

GK

Grace K.

IT helpDesk

> "Sometimes, Mobile app on the mobile phone sometimes has network connection issue."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6626762)

HK

Hyun K.

IT Support Manager

> "It does what we need it to do, it’s easy to manage, and it supports the way our team works. If you’re looking for a..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059966)

WK

Wendy K.

Operations

> "Mobile app is can be unreliable at times and maybe a few additional features."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6408291)

KM

Keith M.

IT Administrator

> "OnSIP delivers a secure, stable, user-friendly phone system backed by truly exceptional support."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059267)

CD

Coleman D.

Agency Manager

> "There was nothing I did'nt like about using OnSip and their customer service and tech support. "

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6877207)

KM

Keith M.

IT Administrator

> "Encrypted communications and solid authentication give real peace of mind."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059267)

TM

Tom M.

Executive Director

> "First-rate."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7077816)

KM

Keith M.

IT Administrator

> "Web, desktop, and mobile options all work seamlessly."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059267)

SG

Seth G.

Bookkeeper/IT

> "The ability to keep phones on OnSIP boot server not working because of features that need to done by Yealink phones. "

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4843160)

KW

Kelsey W.

Owner Relations

> "OnSIP has been reliable, easy to use, and backed by outstanding customer support, making it a great solution for our..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7087401)

ES

Elisabeth S.

Helpline Client Advocate

> "Customer service is sometimes a bit counter-intuitive."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6453294)

ME

Maribel E.

Office Management

> "I had so many questions, from reports to finding different issues of our own, and it was such an amazing support."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7059339)

TB

Thomas B.

Systems Admin

> "The pricing model can be over complicated to communicate to board/director with minutes + plan usage."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4829504)

DV

Dan V.

Director of Operations

> "I love it so much, that we are going to use OnSIP for our remote office as well and our phone system will be even more..."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6861253)

JE

Jonathon E.

IT Administrator

> "Ring tone assignment isn't available, which is a very small issue but it did effect us in a small way."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4843249)

ES

Elisabeth S.

Helpline Client Advocate

> "As long as I refresh the application multiple times daily on any device on which I use it, it works great!"

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6453294)

KB

Kate B.

Office Manager

> "Search is sometimes difficult if you don't look for a specific data element."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4827941)

JG

Josephine G.

Office Admin

> "They answer when you call, a live person, eager to help."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7075003)

RA

Richard A.

Executive director

> "Persistent issues with certain telephone prefixes that will not route properly."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4827763)

JL

Joy L.

Director of Administration

> "The customer service at this company is stellar. "

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7087414)

PC

Philip C.

Library Associate

> "so had a difficult time trying to explalin we didnt want a message thatcallers could leave a message on"

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4827951)

KW

Kelsey W.

Owner Relations

> "Their customer support is absolutely amazing."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___7087401)

RG

Raymond G.

School Administrator/Group Practice Coordinator

> "Sometimes connections are problematic and it's not always clear to me why."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4843134)

JT

Jenny T.

Principal and IT Coordinator

> "From design to implementation to everyday use, OnSIP has met and exceeded our requirements for a phone system."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6341633)

GH

Georgia H.

Facilities Director

> "The mobil app isn't the best. "

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4827904)

GK

Grace K.

IT helpDesk

> "We have been using Onsip Voip phone system since 2016, it is simple, but robust system, and good"

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___6626762)

BB

Brian B.

Volunteer

> "Can’t think of any features I don’t like."

[See full review](https://www.capterra.com/p/158706/OnSIP/#Capterra___4837130)

[View Reviews](https://www.capterra.com/p/158706/OnSIP/reviews/)

## User interface

4.70 (324)

[OnSIP](https://www.capterra.com/p/158706/OnSIP/)

4.73 (78)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

800.com

26/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/208208/800-com/#features)

OnSIP

Top features

40/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendant
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Customizable Reports
-   Employee Directory
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   PBX
-   Predictive Dialer
-   Purchasing & Receiving
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging

[See all features](https://www.capterra.com/p/158706/OnSIP/#features)

### Recognition

No recognitions have been awarded to 800.com

No recognitions have been awarded to OnSIP

### Deployment & support

800.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OnSIP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

800.com

-   By 800.com
-   Located in United States
-   Founded in

OnSIP

-   By Junction Networks
-   Located in United States
-   Founded in 2004

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