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Linphone vs GoTo Connect: Which is a better fit?

Updated on February 2nd, 2025
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Summary
Key features rated by users
Features selected based on 2,712 reviews from VoIP users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
NA
Mobile Access
NA
Reporting & Statistics
NA
Call Routing
4.4
Call Recording
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
4.6
Mobile Access
4.5
Reporting & Statistics
NA
Call Routing
4.2
Call Recording
4.7
User satisfaction
4.0
User reviews15
Ease of use
4.2
Functionality
4.0
Value for money
4.6
Customer support
3.6
4.5
User reviews667
Ease of use
4.4
Functionality
4.5
Value for money
4.4
Customer support
4.6
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Voice over IP software developers and enterprise communications systems.

Businesses of all sizes and in all industries choose GoTo Connect to help them grow their business and deliver exceptional customer experiences.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-378bcf6a-cf94-495c-4086-08d9fd71ef25
Jordan B
VP
5.0

Jordan B.: Hi, my name is Jordan, vice president of a home furnishings retailer, and I give GoToConnect five out of five stars. For more reviews like this, click below. We wanted to be able to have multi-site communication via the voiceover IP phone system, and also be able to work from home in everything going on with the pandemic and ice storms in our part of the world. We just want to be able to connect all of our locations via one phone system with a shared hold park line and provide the same experience across all the locations, instead of having phone systems, we're having to buy and manage on site. I really like the control. We're able to make dynamic changes and they're updated quickly. So if we have an hours change or inclement weather holiday, or I need to get something changed for the phone system quickly, I'm able to do so, and then push the information to the phone as well as dial plans, being able to have an automated attend and push. We had a scenario recently where one of my stores internet system was down. So we were able to route all the calls to my other location and still be able to take care of those clients. As with everything, It is not cheap. It can be a little spendy and some of the interactions we've had on the front end here, you're dealing with a large company. So if they bill you incorrectly, you've got to work through that a little bit and it can be a little challenging.

How Capterra sources reviews
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User interface
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163604 video thumbnail}
1 Video
158709
3 screenshots
163604
5 screenshots

Linphone

4/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Reporting
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • IVR
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Voice Mail
  • Voicemail Transcription
  • Call Recording
  • Call Routing
  • Live Chat
  • Video Conferencing
See All features
Hide VoIP Software Features -

GoTo Connect

Top Features
29/44
Show VoIP Software Features +
Linphone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GoTo Connect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Linphone
  • By Belledonne Communications
  • Located in France
GoTo Connect
  • By GoTo
  • Located in United States
  • Founded in 2003
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