Capterra Logo
Helping businesses choose better software since 1999

Aircall vs Linphone: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 2,712 reviews from VoIP users.
% Fit
Not enough reviews
Feature ratings
Online Voice Transmission
3.0
Mobile Access
4.2
Reporting & Statistics
4.7
Call Routing
4.1
Call Recording
4.5
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
NA
Mobile Access
NA
Reporting & Statistics
NA
Call Routing
4.4
Call Recording
4.6
User satisfaction
4.2
User reviews433
Ease of use
4.5
Functionality
4.1
Value for money
4.0
Customer support
4.1
4.0
User reviews15
Ease of use
4.2
Functionality
4.0
Value for money
4.6
Customer support
3.6
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Companies using the phone to conduct business (sales or support) on a daily basis.

Voice over IP software developers and enterprise communications systems.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
James E
Owner
4.0

James E.: My name is James. I am the Chief of Staff at Slurp. We have one to 50 employees, and my rating for Aircall is four out of five. Before Aircall, we were using Zendesk to call. The reason that we switched to Aircall was Zendesk was far too expensive for our business. Aircall was easy to implement and had extremely good live tracking of the team. Also, very, very easy to use inbuilt metrics to conduct analysis. Getting started with Aircall was extremely easy. The onboarding team helped us through every step to port our number from Zendesk to Aircall. And once we had the system up and running, it was extremely easy to set up user accounts onboard and train the team with the support of the Aircall onboarding team. I would strongly recommend the use of aircall, especially if you're using multinational phone systems. It supports calls across the globe with no functionality or additional requirements.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
184709 video thumbnail}
1 Video
No videos provided by vendor
184709
4 screenshots
158709
3 screenshots

Aircall

Top Features
42/44
  • Fax Management
  • Multi-Channel Communication
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Interaction Tracking
  • IVR
  • Live Chat
  • Mobile Access
  • Online Voice Transmission
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
See All features
Hide VoIP Software Features -

Linphone

4/44
Show VoIP Software Features +
Aircall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Linphone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Aircall
  • By Aircall
  • Located in United States
  • Founded in 2014
Linphone
  • By Belledonne Communications
  • Located in France
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: