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Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.
Voice over IP software developers and enterprise communications systems.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
Unreliable, lost calls daily, complaining customers, HANGING APPLICATIONS, and the amount of data they will ask you for in order to be able to fix absolutely anything is insane.
Our salesperson,[sensitive content hidden], was great. We didn't want to see demo's, so he did an amazing job outlining everything that they do and how it would benefit us and our company.
We loose service from time to time and have no way of communicating without the service.
Our overall experience with UltaTel has been great. I cannot say enough how impressed and happy we are with the their excellent customer service and technical support team.
We had a problem before with customers communication being scattered around.
They are responsive immediately to all of my concerns and whenever there has been a glitch, they have corrected it immediately. The follow through and follow up is excellent as well.
If your business prefers on-site assistance for installation of a phone system, you may be a little hesitant to have UltaTel as your phone service provider.
I love that this is an open-source application, so it is auditable and secure. I love the amount of features it has, so all my needs are covered.
We use it on several machines and the few problems that have arisen are because depending on the operating system the available version changed.
It is a great software that allows a sales and customer service team to carry out the daily work. Beyond being easy to use, it allows you to record the work of employees.
Some audio device problem in multi device context.
Users has simplicity by default and can start working in a few seconds. Nice call history, fast buttons to answer and can be hide in the desktop bar.
There are no bells and whistles. It's about as old school as it gets.
We can use a lot of codecs like speex, alaw, ulaw and more. This software do the work with stability and a good debug log for troubleshoot problems.
On Desktop PCs the keypad is hide by default and can't be modified.
ULTATEL Cloud Business Phone System
Top FeaturesLinphone
ULTATEL Cloud Business Phone System
Linphone
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