# Compare Bria vs Aircall 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Aircall and Bria based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158718-184709/Bria-vs-Aircall

---

# Aircall vs Bria Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AircallBria2/4 selected

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

[## Aircall](https://www.capterra.com/p/184709/Aircall/)[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting Price

$40.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.5

Customer Service

4.1

Reviews Sentiment

Based on [459 reviews](#user-reviews)

Positive

382

Neutral

40

Negative

37

[## Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

Starting Price

$2.95/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

91

Neutral

9

Negative

6

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,820 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Call Center Management

4.2

Dashboard

\--

Call Logging

4.5

Call Recording

4.5

Call Tracking

4.1

70%Fit

Not enough reviews

Feature ratings

Call Center Management

4.3

Dashboard

\--

Call Logging

4.0

Call Recording

4.2

Call Tracking

5.0

User satisfaction

User satisfaction

4.2

User reviews[459](https://www.capterra.com/p/184709/Aircall/reviews/)

Ease of use

4.5

Functionality

4.1

Value for money

4.0

Customer support

4.1

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/158718/Bria/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

3.7

Price starts from

Price starts from

$40Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$2.95Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

Best for

Call centers, finance, healthcare, service providers, and developers.

## User reviews

Pros & cons

CB

Christoph B.

COO

> "Satisfied with the current solution - especially around the stable performance and the quality management functionalities..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7099129)

VR

Verified Reviewer

Customer Experience Supervisor

> "Sometimes the call quality can be a bit off, but they let you rank each call based on quality and specific issues you may..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

TP

Travis P.

IT Manager

> "The new Smartflow IVR editor simplifies complex call systems and allows users to set rules for call flows during specific..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731032)

Eric N.

BDR

> "Not at all useful when it came to time spent trying to fix data errors and then when it stopped working entirely."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

JM

Joseph M.

Customer Concierge

> "Call features are also very reliable especially when switching multiple phone numbers. Whenever issues arise, getting..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

SS

Sophie S.

Operations Manager

> "Their mobile app also has some disadvantages, e.g. not having the option to make call tagging compulsory, which can be..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

Eric N.

BDR

> "I could power through 100 calls a lot faster than when I used my CRM native calling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7062575)

BM

Brian M.

Founder

> "Pipedrive integration not as advertised."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

VR

Verified Reviewer

Customer Experience Supervisor

> "Great call management tool, good audio and troubleshooting support, also has an excellent background noise cancelling..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008335)

Hillel G.

Director of Implementation

> "Aircall seems very nice upfront, but the actual app itself is lacking in a lot of areas that feel sloppy on the development..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7008826)

MS

Marvin S.

Lead product development

> "It integrated easily into our existing workflow and allows easy management of call cascading and forwarding."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

FQ

Facundo Q.

Chief Executive Officer

> "Churning costs an absurd amount of money."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

MS

Marvin S.

Lead product development

> "We were also easily able to integrate some api calls from our proprietary software to start and read calls."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7026967)

SS

Sophie S.

Operations Manager

> "The service is quite expensive, and you will be charged additional add-ons for further in-depth analytics."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

BM

Brian M.

Founder

> "Price was cheaper than my previous provider so I took a chance on migrating after we had some staff downsized."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7127752)

Simon F.

Arborist

> "Sometimes call quality is poor if my connection is not perfect."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6645936)

LH

Lucien H.

VP of GTM

> "The ability for our team to use Aircall within Hubspot is incredibly valuable and an absolute must for any team that wants..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

FQ

Facundo Q.

Chief Executive Officer

> "Terrible service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7064160)

JM

Joseph M.

Customer Concierge

> "Authentication and login is is very secured only the user can use their credentials."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

YG

Yoni G.

Director of Customer Success

> "Seems like its just not a thing at aircall - also no email reminders that the renewal is coming up - really overall just..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6615329)

JM

Joseph M.

Customer Concierge

> "Easy to make outbound and inbound and outbound calls due to the user-friendly interface."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

HW

Hagard W.

Director

> "worst part of it, we told the account manager that we will try one month first, if good, we will upgrade to pay annually..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

HW

Hagard W.

Director

> "The reason we signup with aircall is that they offer unlimited local to local call minutes with one flat fee, which also..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

AQ

Anthony Q.

Customer Support Specialist

> "I was constantly having issues with using Aircall."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

MD

Melanie D.

Regional Director

> "Our clients have definitely appreciated having direct access to our team and we don't have to provide personal phone..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6781053)

AN

Andrew N.

Manager

> "Not to mention the steep price tag."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6771227)

SS

Sophie S.

Operations Manager

> "Overall, Aircall is a great tool which is perfect for larger businesses or ones with multiple teams and departments."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6534726)

EL

Elliot L.

General Manager

> "I have found the Aircall integration with Intercom quite finicky to use on Chrome in the past."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6015169)

AM

Aleksandra M.

Customer Success Manager

> "It was mostly pleasant, as the sound was crisp, there was an app, and I was able to use it easily even tho I didnt have any..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6554466)

Aman K.

Researcher

> "I might experience occasional call quality issues, limited customization options for call center settings, and occasional..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

AP

Alex P.

Course Advisor

> "Particularly useful when using click to dial and VOIP dialling."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6776724)

SP

Simon P.

Owner Director

> "Horrible Communication for a premium price"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

YG

Yoel G.

Sales Manager

> "The platform is intuitive, easy to set up, and integrates well with CRMs like Salesforce and HubSpot."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6799402)

JAZ

John Anthony Z.

Customer Care

> "What I didn't like about the Aircall was their login system."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6104322)

VR

Verified Reviewer

Owner

> "I love the integration with Aircall and Hubspot to constantly communicate and report on my calls is the key thing for our..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5076866)

TM

Tarique M.

Hiring Associate

> "I deal with different Clients, and the tool has no option to sort the text as it does on calls"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

VE

Victor E.

Operations core

> "This software tool is highly accurate and user-friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7053753)

AG

Alex G.

CEO

> "Been trying to get a hold of them for 2 weeks since they disconnected a primary business line we purchased through them and..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4772840)

Heather T.

online store owner

> "so if you're a remote employee its perfect It .Includes"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6818792)

HW

Hagard W.

Director

> "we emailed them several times on this issue, but they chose not to reply us."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

JM

Joseph M.

Customer Concierge

> "All features needed are readily available."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "Wildly inconsistent connectivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

VR

Verified Reviewer

Care Advocate (Inside Sales)

> "It integrates with our existing tech stack and helps sync info between Front and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5062298)

JS

Jessica S.

Customer Experience Manager

> "From a reporting perspective it lags."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___5067954)

RM

Remco M.

RevOps Specialist

> "Ease of integrating with systems such as HubSpot and Salesforce."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6731537)

FB

FRANCOIS B.

Digital project

> "Some software bugs"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6211933)

LH

Lucien H.

VP of GTM

> "The integration with Hubspot is absolutely crucial."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

CL

Cory L.

CEO

> "Nothing they said was true, they just say it to have you sign a contract."

[See full review](https://www.capterra.com/p/184709/Aircall/#GetApp___4815906)

LH

Lucien H.

VP of GTM

> "The integration with Hubspot is fantastic."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6298066)

LS

Lijana S.

Team Lead

> "The only feature I am missing is more flexibility on recordings. As my team works using the same phone number, there is no..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___2845381)

SE

Sean E.

Client Services Manager

> "Integrates well with other software."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6785369)

QU

Quentin U.

AE

> "The pricing has gone crazy, they used to be affordable, or at least on par with other software and out of the blue, they..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4477986)

AQ

Anthony Q.

Customer Support Specialist

> "The Aircall user interface was very simple and pleasing to look at."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6726627)

Ram V.

Senior Account Executive

> "Prospects have complained that they see a local number from a different country when we make calls to them."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3915074)

LnW

Laurène W.

Head of Customer Success

> "We started using it with a 3-person team and still plan on using it for 30+ people. Both our Sales and Customer Success..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4582966)

TM

Tarique M.

Hiring Associate

> "The message section is not at all helpful in sorting the text."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4410736)

KH

Kelly H.

Customer Success Manager

> "Easy to use, seems to be a good connection."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6833753)

TB

Thoma B.

Manager

> "The only other downside is that if you are making a text to a customer and a phone call comes in, it erases your message..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3503647)

JM

Joseph M.

Customer Concierge

> "It is also very easy to use."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

CC

Caitlin C.

Marketing

> "Unlike Aircall, where we had to submit a ticket for every single call that had an issue, and the response we got everytime..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

VR

Verified Reviewer

Software Engineer

> "Its features like creating toll-free numbers, introducing voicemail (that helped me create automated greetings, and take..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4548369)

AB

Amaryllis B.

Enrollment Team Lead

> "The first week we had the service there was an outage that took around 3-4 hrs to get resolved."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4758906)

JM

Joseph M.

Customer Concierge

> "Aircall is very easy to use and is very user friendly."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___7014838)

LAC

Luis Adel C.

Project Manager

> "They tried to force us to pay a forced year of the product, even though we never signed for this."

[See full review](https://www.capterra.com/p/184709/Aircall/#SoftwareAdvice___4125101)

Aman K.

Researcher

> "Its advanced call center features and integration with other business tools are frequently mentioned as strengths. While..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

KC

Kassandra C.

Administrative Officer

> "There are still glitches with the mobile app."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4563707)

VP

Victoria P.

Business partner

> "The user-friendly interface and seamless call routing have made a noticeable impact on our productivity."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6096337)

HW

Hagard W.

Director

> "Very disappointed with their services, will NEVER use again"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6214503)

SL

Shannon L.

Customer Operations Manager

> "The analytics dashboard is great, has a lot of insights and really helps us as a company hone in on certain problem areas..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4573785)

Sergi M.

Techinal Program Manager

> "Is a bit expensive if you compare to a normal phone network"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4608849)

Aman K.

Researcher

> "In general, Aircall is viewed as a dependable and efficient phone system that can assist businesses in enhancing their..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

DB

Daniel B.

CEO

> "If you want to switch to a different provider, they will make you go through hell."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744699)

RD

Rahul D.

CRM & Digital campaign manager

> "It's really well organized call center platform, had capability to handle any type of customer service"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4973774)

Vince D.

Owner

> "Everything, especially their billing and customer service."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4744922)

SP

Simon P.

Owner Director

> "Good phone system and set up is easy but thats where it stops"

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___6738111)

MF

Michael F.

CRM

> "We got aircall to be an upgrade on our previous system with better integration to our CRM, clearly that was a huge mistake..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3296631)

ZB

Ziya B.

Advanced Systems Engineer

> "Aircall has positively impacted our team's communication, integrating well with other business tools."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4793893)

JG

Jonny G.

Sr. Customer Experience Manager

> "We experience technology issues at least once a week."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3817686)

Aman K.

Researcher

> "Furthermore, I find the integration with popular business tools like Salesforce, Hubspot, and Slack to be highly useful in..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___4604911)

CC

Caitlin C.

Marketing

> "There would be at least a 2 second delay in calls, the lag was atrocious. Whenever we took this issue up with Aircall it..."

[See full review](https://www.capterra.com/p/184709/Aircall/#Capterra___3133506)

[View Reviews](https://www.capterra.com/p/184709/Aircall/reviews/)

Bill L.

Vice President of Sales and Operations

> "Great value for soft phone services - we switched from the big company to this because of the cost - it has..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

Bill L.

Vice President of Sales and Operations

> "Sometimes the updates will fail and you will have to try a few times to get the most updated software version to..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

IM

Ian M.

Director

> "Whether on my desktop, tablet, or mobile, I can stay connected without any glitches."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6581692)

MF

Mark F.

General Manager

> "They overcharged our credit card by over $800 and then refused to give us a refund."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

Orjus I.

Engineer

> "It does what it needs to do and we have been using it for many years now without any problem."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___5010540)

MF

Mark F.

General Manager

> "They said they would charge our debit card $61, and then took $891 from our credit card."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

DrJ

Diendéré J.

Social media manager

> "An easy to use software, the interface is very attractive even for beginners and offers many cool features"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4385179)

SG

Sergio G.

IT Engineer

> "Some configurations are confusing and/or not user-friendly."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6684981)

ES

Emmanuel S.

Project Engineer

> "However, given that it is not the full version, it is still very quick and convenient."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4780494)

Petr M.

Engineer

> "My request for a refund was denied after discovering these issues, despite only a month of use."

[See full review](https://www.capterra.com/p/158718/Bria/#GetApp___6255688)

GE

Grant E.

General Manager

> "We get more call stats than before, and Bria integrates with our CRM, Zoho."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2943343)

Marc B.

Assistant Manager

> "Was lacking hubspot integration, pricing is a bit steep"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4219962)

Zyren Christian D.

IT Support Specialist

> "I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was so..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2893415)

Tom K.

Accountant

> "I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2680999)

JG

Joseph G.

Consumer Service Representative

> "Bria makes all of this seamless and simple."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3818823)

Carrie Joëlle M.

Marketing Specialist

> "I don't like that every time my computer reboots I have to enable the account again."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

[View Reviews](https://www.capterra.com/p/158718/Bria/reviews/)

## User interface

4.22 (459)

[Bria](https://www.capterra.com/p/158718/Bria/)

4.31 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Aircall

Top features

34/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/184709/Aircall/#features)

Bria

25/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/158718/Bria/#features)

### Recognition

No recognitions have been awarded to Aircall

No recognitions have been awarded to Bria

### Deployment & support

Aircall

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bria

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Aircall

-   By Aircall
-   Located in United States
-   Founded in 2014

Bria

-   By CounterPath
-   Located in Canada
-   Founded in 2002

## Popular Comparisons

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

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4.1

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4.6

4.5

Ease of Use

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[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

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4.5

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[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

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Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/158718-242188/Bria-vs-RingCentral-MVP)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

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[View full comparison](https://www.capterra.com/compare/29589-184709/CallCenterNOW-vs-Aircall)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

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$2.95/month

Price

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4.1

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/152004-158718/Call-tracking-software-vs-Bria)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

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$40/month

Price

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4.1

Features

4.6

4.5

Ease of Use

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[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

$2.95/month

Price

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4.1

Features

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4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158718-169627/Bria-vs-RingOver)

[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

vs

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Price

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4.1

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136728-184709/Readymode-vs-Aircall)

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

vs

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[Aircall](https://www.capterra.com/p/184709/Aircall/)[4.22 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

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4.5

Ease of Use

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[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

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