# Compare Bria vs Zoom Phone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bria and Zoom Phone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158718-208535/Bria-vs-Zoom-Phone

---

# Bria vs Zoom Phone Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BriaZoom Phone2/4 selected

[Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

[## Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

Starting Price

$2.95/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

91

Neutral

9

Negative

6

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [243 reviews](#user-reviews)

Positive

226

Neutral

11

Negative

6

## Summary

* * *

Features in Softphone Software

Best performer

32 / 50

Only Bria

-   Activity Dashboard
-   Auto-Dialer
-   Call Disposition

20 / 50

Only Zoom Phone

-   IVR
-   Queue Management
-   SMS Messaging

User satisfaction

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/158718/Bria/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

3.7

User satisfaction

4.5

User reviews[243](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

$2.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Call centers, finance, healthcare, service providers, and developers.

Best for

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## User reviews

Pros & cons

Bill L.

Vice President of Sales and Operations

> "Great value for soft phone services - we switched from the big company to this because of the cost - it has..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

Bill L.

Vice President of Sales and Operations

> "Sometimes the updates will fail and you will have to try a few times to get the most updated software version to..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

IM

Ian M.

Director

> "Whether on my desktop, tablet, or mobile, I can stay connected without any glitches."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6581692)

MF

Mark F.

General Manager

> "They overcharged our credit card by over $800 and then refused to give us a refund."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

ES

Emmanuel S.

Project Engineer

> "However, given that it is not the full version, it is still very quick and convenient."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4780494)

MF

Mark F.

General Manager

> "They said they would charge our debit card $61, and then took $891 from our credit card."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

Orjus I.

Engineer

> "It does what it needs to do and we have been using it for many years now without any problem."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___5010540)

Petr M.

Engineer

> "My request for a refund was denied after discovering these issues, despite only a month of use."

[See full review](https://www.capterra.com/p/158718/Bria/#GetApp___6255688)

DrJ

Diendéré J.

Social media manager

> "An easy to use software, the interface is very attractive even for beginners and offers many cool features"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4385179)

SG

Sergio G.

IT Engineer

> "Some configurations are confusing and/or not user-friendly."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6684981)

GE

Grant E.

General Manager

> "We get more call stats than before, and Bria integrates with our CRM, Zoho."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2943343)

Marc B.

Assistant Manager

> "Was lacking hubspot integration, pricing is a bit steep"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4219962)

Zyren Christian D.

IT Support Specialist

> "I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2893415)

Tom K.

Accountant

> "I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2680999)

JG

Joseph G.

Consumer Service Representative

> "Bria makes all of this seamless and simple."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3818823)

Carrie Joëlle M.

Marketing Specialist

> "I don't like that every time my computer reboots I have to enable the account again."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

Carrie Joëlle M.

Marketing Specialist

> "It saves me from having to use my personal phone while at my desk."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

MS

Michael S.

Director of Client Relations

> "I would never design this to move or at least have a lock function."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

VR

Verified Reviewer

IT Specialist

> "This software is easy to use, the set up for sip accounts is really simple and the extra configurations to use..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2144384)

MS

Michael S.

Director of Client Relations

> "The interface drives me a little mad. "

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

[View Reviews](https://www.capterra.com/p/158718/Bria/reviews/)

Victoria H.

HR Director

> "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948)

BM

Brendon M.

Director of Operations

> "the inability to change settings using the app, you have to go to the online web version to make changes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832)

CB

Cynthia B.

Client Care Representative

> "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

VR

Verified Reviewer

MBBS

> "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

Gouthami K.

Marketing Executive

> "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995)

Kristl K.

Sr Customer Service Rep

> "Occasionally, experience dropped calls and poor audio quality."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

Kristl K.

Sr Customer Service Rep

> "Intuitive interface that blends seamlessly with existing Zoom video conferencing."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

JH

James H.

Managing Director

> "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487)

PA

PRITHVI A.

Singing classes

> "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

CB

Cynthia B.

Client Care Representative

> "There’s no way of checking the full call details when it’s ringing or copying the number before answering the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

VR

Verified Reviewer

MBBS

> "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

SM

Sara M.

photographer

> "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

Jesse Z.

Software Engineer

> "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123)

EJ

Emma J.

Director of Operations

> "I always worry that it'll turn off mid-meeting due to getting overheated."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651)

SR

Sam R.

IT Manager

> "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

Ravi Teja K.

Data Science Intern

> "What I liked the least about Zoom Phone is it's occasional call quality issues."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779)

Nishant T.

Sr. Analyst

> "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

PY

Peipei Y.

Dentist

> "Sometimes connection isn’t good even with wifi."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650)

WJ

Whitney J.

HR Assistant

> "That's very nice for catching phone numbers and things of that nature."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

KM

Karthick M.

Team Lead

> "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108)

SR

Sam R.

IT Manager

> "Zoom phone has been a great addition to our company to increase communications with both outside and inside..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Little changes cause disruptions."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

Lena W.

Owner

> "Ease of use for multitasking and the ability to use other features as well."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684)

CL

Carter L.

Cost reduction consultant

> "I have absolutely no complaints but they force me to write in this box 🤍"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

Nishant T.

Sr. Analyst

> "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

AB

Amar B.

Customer Support

> "Some times there is a network issue."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

DH

Dale H.

Online Consultant

> "It takes voice and video and integrates well into the Zoom family."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

EL

Evelyn L.

Operations Manager

> "Their support service needs to be better."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069)

AM

Ascah M.

Content Writer

> "I find this platform to be effective for secure communications with my clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741)

VR

Verified Reviewer

Executive Director

> "The connection seems to be the worst."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

WJ

Whitney J.

HR Assistant

> "It's great for a business to use with it's employees."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

SY

Sydney Y.

Programs Manager

> "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906)

DH

Dale H.

Online Consultant

> "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

Noxolo R.

Tutor

> "I am also not very fond of the fact that one needs to have a constant internet connection."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

SB

Stacey B.

HR Coordinator

> "It is very hard to hear people whether you use earphones or have it outloud."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056)

Nishant T.

Sr. Analyst

> "Low cost platform compared to peers, makes it good choice for small enterprises"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

VR

Verified Reviewer

Software engineering student

> "I don't like how there are too many steps to log in."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161)

VR

Verified Reviewer

Executive Director

> "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

JL

Jen L.

Customer Engagement and Success Manager

> "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681)

CT

Christina T.

Creative designer

> "I love that you can video chat with family, friends or businesses."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921)

TD

Thien D.

Graduate Research Assistant

> "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670)

DP

Dana P.

Admin

> "Easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516)

VR

Verified Reviewer

Recruiting Enablement Specialist

> "The UI is odd."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723)

JS

Josh S.

IT Coordinator

> "Love having an app on my cell phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127)

NL

Ntebaleng L.

Animal Scientist

> "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270)

KF

Kennedy F.

Speech Language Pathologist

> "It was easy to access and navigate with somebody who was less familiar with the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

Diksha D.

Bim Engineer

> "Only one problem I have using this zoom phone is that it does not have any customer support service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568)

PA

PRITHVI A.

Singing classes

> "Just need an internet connection and easy to use ."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

AR

Alphin R.

Senior Recruiter

> "we are not able to do chat and voice call simultaneously."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494)

JC

Jess C.

Accounts Receivable Manager

> "It is convenient for not having to use your personal phone for business."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460)

EC

Eliel C.

Office Manager

> "Especially switching out of another company such as Ring Central that are huge but with poor customer service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873)

EM

Emily M.

Speech and Language Therapist

> "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784)

Andrew K.

Chief Operating Officer

> "While the services is available at a great price, the overall customer support is extremely poor. Once we..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037)

CL

Carter L.

Cost reduction consultant

> "My corporate head office just onboarded ZOOM Phones and I could NOT be happier."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

RS

Randall S.

Systems Administator

> "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147)

CB

Claude B.

Technician

> "We are in a technological age and everyone is hustling and bustling."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182)

JG

Justin G.

Senior Implementation Consultant

> "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406)

MG

Maria G.

Teacher assistant

> "It was an easy safe way to keep up with what was going on in the company"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6296513)

AG

Ashmita G.

Student

> "The hundred member limit is an issue. "

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661)

KF

Kennedy F.

Speech Language Pathologist

> "Great experience with minimal difficulties while using the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

VR

Verified Reviewer

GAM

> "Internally that is just a mess and not time efficient at all."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

HM

Harshal M.

Technical Project Manager

> "simple to use while driving mainly, allows simple call switch"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377)

BO

Babatunde O.

Snr. Business Systems Analyst

> "However, it is difficult to use the application especially the mobile app when the network strength is weak."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2852750)

SM

Sara M.

photographer

> "They improve the application quickly too."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

Juan Carlos O.

Support Expert

> "Expensive, if you use it on your phone using mobile data, you'll run out of it."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2920079)

VR

Verified Reviewer

Videographer

> "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638)

Hafizah S.

Assistant Manager Business Development

> "I had to cancel the session and join in it again using the VOIP option."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673)

DH

Dale H.

Online Consultant

> "It's very easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

VR

Verified Reviewer

IT Manager

> "The management is a bit disjointed from their Zoom Video product."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2836554)

DB

Devin B.

AP Manager

> "Zoom is great to use to keep in touch with co-workers."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724)

SL

Sheryl L.

job developer

> "I know there are limitations and it doesn't allow you to see everyone on the call."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050)

AB

Amar B.

Customer Support

> "It's simple to use, and you may learn how to use it without any specific instruction or classes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

PO

Pevel O.

Freelance

> "It has some problems with data sharing and intrusions."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2794880)

Noxolo R.

Tutor

> "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

Michael F.

Organizational Change Consultant

> "I have not consistently been able to upload documents into the chat."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238)

EC

Eliel C.

Office Manager

> "Quality of the calls is great, verified numbers with proper caller ID so your calls are not rejected due to a..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873)

VR

Verified Reviewer

GAM

> "Screen sharing is a joke!"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

HH

Heather H.

Order Management III

> "The thing that I like most about the ZOOM phone, is the fact that I get multiple notifications."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___5023702)

MM

Megan M.

Executive Assistant

> "I sometimes have issues with it syncing to my phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182)

[View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

## User interface

[Bria](https://www.capterra.com/p/158718/Bria/)

4.31 (106)

4.52 (243)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bria

Top features

32/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Integration
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Communication Management
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multiple User Accounts
-   On-Demand Recording
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging
-   Spam Blocker
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Call Recording
-   Video Conferencing
-   Voice Mail

[See all features](https://www.capterra.com/p/158718/Bria/#features)

Zoom Phone

20/50

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Integration
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Communication Management
-   Computer Telephony Integration
-   Conferencing
-   Contact Management
-   CRM
-   Customizable Caller ID
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Monitoring
-   Multi-Channel Communication
-   Multiple User Accounts
-   On-Demand Recording
-   Queue Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting & Statistics
-   SMS Messaging
-   Spam Blocker
-   Third-Party Integrations
-   Two-Way Audio & Video
-   Video Call Recording
-   Video Conferencing
-   Voice Mail

[See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features)

### Recognition

No recognitions have been awarded to Bria

No recognitions have been awarded to Zoom Phone

### Deployment & support

Bria

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoom Phone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bria

-   By CounterPath
-   Located in Canada
-   Founded in 2002

Zoom Phone

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

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