# Compare Bria vs Squaretalk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bria and Squaretalk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158718-219046/Bria-vs-Squaretalk-Matrix

---

# Bria vs Squaretalk Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BriaSquaretalk2/4 selected

[Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## Bria](https://www.capterra.com/p/158718/Bria/)[4.3 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

Starting Price

$2.95/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.2

Customer Service

3.7

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

91

Neutral

9

Negative

6

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.9 (101)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [101 reviews](#user-reviews)

Positive

100

Neutral

0

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 4,761 reviews from call center software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

70%Fit

Not enough reviews

Feature ratings

Call Center Management

4.3

Dashboard

\--

Call Logging

4.0

Call Recording

4.2

Call Tracking

5.0

74%Fit

Not enough reviews

Feature ratings

Call Center Management

4.7

Dashboard

\--

Call Logging

4.8

Call Recording

4.8

Call Tracking

4.7

User satisfaction

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/158718/Bria/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.2

Customer support

3.7

User satisfaction

4.9

User reviews[101](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.9

Functionality

4.7

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$2.95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Call centers, finance, healthcare, service providers, and developers.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

Bill L.

Vice President of Sales and Operations

> "Great value for soft phone services - we switched from the big company to this because of the cost - it has..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

Bill L.

Vice President of Sales and Operations

> "Sometimes the updates will fail and you will have to try a few times to get the most updated software version to..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___7074987)

IM

Ian M.

Director

> "Whether on my desktop, tablet, or mobile, I can stay connected without any glitches."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6581692)

MF

Mark F.

General Manager

> "They overcharged our credit card by over $800 and then refused to give us a refund."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

ES

Emmanuel S.

Project Engineer

> "However, given that it is not the full version, it is still very quick and convenient."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4780494)

MF

Mark F.

General Manager

> "They said they would charge our debit card $61, and then took $891 from our credit card."

[See full review](https://www.capterra.com/p/158718/Bria/#SoftwareAdvice___6762878)

Orjus I.

Engineer

> "It does what it needs to do and we have been using it for many years now without any problem."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___5010540)

Petr M.

Engineer

> "My request for a refund was denied after discovering these issues, despite only a month of use."

[See full review](https://www.capterra.com/p/158718/Bria/#GetApp___6255688)

DrJ

Diendéré J.

Social media manager

> "An easy to use software, the interface is very attractive even for beginners and offers many cool features"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4385179)

SG

Sergio G.

IT Engineer

> "Some configurations are confusing and/or not user-friendly."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___6684981)

GE

Grant E.

General Manager

> "We get more call stats than before, and Bria integrates with our CRM, Zoho."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2943343)

Marc B.

Assistant Manager

> "Was lacking hubspot integration, pricing is a bit steep"

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___4219962)

Zyren Christian D.

IT Support Specialist

> "I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2893415)

Tom K.

Accountant

> "I don't like that Bria limits the number of devices per user so much, I use phone, laptop, desktop and home PC..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2680999)

JG

Joseph G.

Consumer Service Representative

> "Bria makes all of this seamless and simple."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3818823)

Carrie Joëlle M.

Marketing Specialist

> "I don't like that every time my computer reboots I have to enable the account again."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

Carrie Joëlle M.

Marketing Specialist

> "It saves me from having to use my personal phone while at my desk."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___3256277)

MS

Michael S.

Director of Client Relations

> "I would never design this to move or at least have a lock function."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

VR

Verified Reviewer

IT Specialist

> "This software is easy to use, the set up for sip accounts is really simple and the extra configurations to use..."

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2144384)

MS

Michael S.

Director of Client Relations

> "The interface drives me a little mad. "

[See full review](https://www.capterra.com/p/158718/Bria/#Capterra___2093593)

[View Reviews](https://www.capterra.com/p/158718/Bria/reviews/)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30 and check..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates,..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

VR

Verified Reviewer

Client Engagement

> "Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the sales..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6269038)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their dashboards..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

VR

Verified Reviewer

Cashflow consultant

> "The reporting and analytics features privide valuable insights into call performance and help us to optimize our strategies."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6337783)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

DG

Dejan G.

Software Specialist

> "Great phone calls quality, very easy for using and administering, as well as custom integrations."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

Vikash M.

Marketing officer

> "Squaretalk made it easier to forward calls to other team members and escalate customer problems, which improved our resolution rates."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

[Bria](https://www.capterra.com/p/158718/Bria/)

4.31 (106)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.86 (101)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Tracking

207

Important

AI Copilot

150

Important

AI Summarization

120

Important

Bria

25/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/158718/Bria/#features)

Squaretalk

Top features

37/47

-   Activity Tracking
-   AI Copilot
-   AI Summarization
-   Alerts/Escalation
-   API
-   Auto-Dialer
-   Automated Responses
-   Automatic Call Distribution
-   Blended Call Center
-   Callback Scheduling
-   Call Center Management
-   Caller ID
-   Call Logging
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tagging
-   Call Tracking
-   Call Transcription
-   Call Transfer
-   Call Whispering
-   Chatbot
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Management
-   CRM
-   Dashboard
-   Generative AI
-   Inbound Call Center
-   Interaction Tracking
-   IVR
-   Manual Dialer
-   Monitoring
-   Multi-Channel Communication
-   Outbound Call Center
-   Performance Management
-   Predictive Dialer
-   Progressive Dialer
-   Queue Management
-   Reporting/Analytics
-   Sentiment Analysis
-   Surveys & Feedback
-   Third-Party Integrations
-   Voice Mail
-   Voice Recognition

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

No recognitions have been awarded to Bria

No recognitions have been awarded to Squaretalk

### Deployment & support

Bria

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bria

-   By CounterPath
-   Located in Canada
-   Founded in 2002

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

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Contact vendor for pricing

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