# Compare Zoiper vs Zoom Phone 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoiper and Zoom Phone based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158719-208535/ZoiPer-vs-Zoom-Phone

---

# Zoiper vs Zoom Phone Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ZoiperZoom Phone2/4 selected

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

[## Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

Starting Price

€49.95one time

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [113 reviews](#user-reviews)

Positive

93

Neutral

15

Negative

5

[## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

227

Neutral

11

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### LiveAgent

4.7 (1,781)

* * *

Starting Price

$15.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### JustCall

4.1 (224)

* * *

Starting Price

$29.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

80%

of reviewers  
rated it above 4 stars

* * *

### Ultatel Cloud Business Phone System

4.7 (41)

* * *

Starting Price

$18.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (990)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 2,932 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

60%Fit

Missing features

Not enough reviews

Feature ratings

Mobile Access

4.6

Online Voice Transmission

NA

Video Conferencing

3.6

API

\--

Call Routing

4.1

80%Fit

High performer

Feature ratings

Mobile Access

4.6

Online Voice Transmission

4.3

Video Conferencing

4.7

API

4.0

Call Routing

4.2

User satisfaction

User satisfaction

4.3

User reviews[113](https://www.capterra.com/p/158719/ZoiPer/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.5

Customer support

4.1

User satisfaction

4.5

User reviews[244](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.2

Price starts from

Price starts from

€49.95Flat Rate, One Time

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more.

Best for

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## User reviews

Pros & cons

Amaury P.

IT Manager

> "The interface is straightforward, it connects quickly to SIP accounts, and the call quality is usually very reliable."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747)

Amaury P.

IT Manager

> "Also, the interface, while simple, feels a bit outdated compared to other modern communication apps."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747)

PA

Pablo A.

Marketing Operations

> "It is very easy to use and install, it helps integrate a softphone with other crm's or dialers."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___7145194)

AN

Arash N.

Developer

> "To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4961413)

ML

Mitchell L.

Manager, Information Technology

> "Overall the Zoiper VoIP softphone client offers plenty of value."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722)

DC

Daniela C.

lider de dp

> "only problem to be pointed out, if the internet is of a lower speed it often does not work"

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4457869)

FG

Favio G.

Internal Sales Representative

> "One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3040159)

RR

Remo R.

Operational Team Leader

> "The updates are missing and the quality as well"

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847)

LA

Lincia A.

TECHNICAL SUPPORT

> "Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4629465)

Mohamed M.

Content creator

> "The cost is a little bit kind of expensive."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3722837)

ML

Mitchell L.

Manager, Information Technology

> "This Zoiper VoIP softphone works really well."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722)

BA

Bob A.

President/CEO

> "Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869)

ES

Emmanuel S.

Project Engineer

> "Zoiper makes it incredibly simple to incorporate softphone software without the need for any additional VPN or other connections."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638)

SE

Stefanos E.

Cloud consultant

> "There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2635950)

ES

Emmanuel S.

Project Engineer

> "Overall, Zoiper made scheduling international calls incredibly straightforward and convenient for me."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638)

BA

Bob A.

President/CEO

> "Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep??"

[See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869)

Juan Manuel C.

Web developer

> "The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058)

JM

Jonathan M.

I.T. Administrator

> "Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2493706)

MI

Michael I.

Sales Executive

> "Better than expected, I have no problems using this product and I find it very easy to use, and there are other tools to explore which will..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4414095)

Emiliano Ariel V.

Sysadmin

> "Receiving and sending calls wihtout problems."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2899078)

Juan Manuel C.

Web developer

> "The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058)

BA

Bob A.

President/CEO

> "Bluetooth volume and integration is just terrible."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869)

Renan A.

Analista de TI

> "I used intensively and managed the use of this software in a call center, fully operational and meeting demand."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2917079)

PK

PAWAN K.

lead

> "Only cons is every time you have to re-start the system if you used it for long time which create a lot's of disturbance & hope they will fix..."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2352746)

RR

Remo R.

Operational Team Leader

> "The App is good but need to be improved the most"

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847)

HJ

Henrijs J.

BI specialist

> "Unanswered calls are marked red, but there is no pop up warning."

[See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2814417)

[View Reviews](https://www.capterra.com/p/158719/ZoiPer/reviews/)

Victoria H.

HR Director

> "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948)

BM

Brendon M.

Director of Operations

> "the inability to change settings using the app, you have to go to the online web version to make changes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832)

CB

Cynthia B.

Client Care Representative

> "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

Kristl K.

Sr Customer Service Rep

> "Occasionally, experience dropped calls and poor audio quality."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

Gouthami K.

Marketing Executive

> "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995)

JH

James H.

Managing Director

> "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487)

Kristl K.

Sr Customer Service Rep

> "Intuitive interface that blends seamlessly with existing Zoom video conferencing."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174)

CB

Cynthia B.

Client Care Representative

> "There’s no way of checking the full call details when it’s ringing or copying the number before answering the call..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523)

PA

PRITHVI A.

Singing classes

> "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

VR

Verified Reviewer

MBBS

> "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

SC

Sebastian C.

Information Technology Intern

> "Meetings, call recording, and call quality were all good."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

SM

Sara M.

photographer

> "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

Jesse Z.

Software Engineer

> "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123)

Ravi Teja K.

Data Science Intern

> "What I liked the least about Zoom Phone is it's occasional call quality issues."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779)

SC

Sebastian C.

Information Technology Intern

> "Good application for doing calls with other clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

PY

Peipei Y.

Dentist

> "Sometimes connection isn’t good even with wifi."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650)

WJ

Whitney J.

HR Assistant

> "That's very nice for catching phone numbers and things of that nature."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

EJ

Emma J.

Director of Operations

> "I always worry that it'll turn off mid-meeting due to getting overheated."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651)

Lena W.

Owner

> "Ease of use for multitasking and the ability to use other features as well."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Little changes cause disruptions."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

VR

Verified Reviewer

MBBS

> "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212)

CL

Carter L.

Cost reduction consultant

> "I have absolutely no complaints but they force me to write in this box 🤍"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

DH

Dale H.

Online Consultant

> "It takes voice and video and integrates well into the Zoom family."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

AB

Amar B.

Customer Support

> "Some times there is a network issue."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

AT

Andrena T.

Administration

> "It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7120753)

EL

Evelyn L.

Operations Manager

> "Their support service needs to be better."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069)

AM

Ascah M.

Content Writer

> "I find this platform to be effective for secure communications with my clients."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741)

VR

Verified Reviewer

Executive Director

> "The connection seems to be the worst."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

SR

Sam R.

IT Manager

> "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

Noxolo R.

Tutor

> "I am also not very fond of the fact that one needs to have a constant internet connection."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

Nishant T.

Sr. Analyst

> "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

KM

Karthick M.

Team Lead

> "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108)

WJ

Whitney J.

HR Assistant

> "It's great for a business to use with it's employees."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735)

JL

Jen L.

Customer Engagement and Success Manager

> "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to be..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681)

SR

Sam R.

IT Manager

> "Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229)

TD

Thien D.

Graduate Research Assistant

> "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670)

DH

Dale H.

Online Consultant

> "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

VR

Verified Reviewer

Recruiting Enablement Specialist

> "The UI is odd."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723)

EAP

Er Avinash P.

Senior Technical Support Engineer

> "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597)

SY

Sydney Y.

Programs Manager

> "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906)

SC

Sebastian C.

Information Technology Intern

> "Good level of call security."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7134317)

NL

Ntebaleng L.

Animal Scientist

> "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270)

Nishant T.

Sr. Analyst

> "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

Diksha D.

Bim Engineer

> "Only one problem I have using this zoom phone is that it does not have any customer support service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568)

VR

Verified Reviewer

Executive Director

> "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586)

AR

Alphin R.

Senior Recruiter

> "we are not able to do chat and voice call simultaneously."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494)

CT

Christina T.

Creative designer

> "I love that you can video chat with family, friends or businesses."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921)

EC

Eliel C.

Office Manager

> "Especially switching out of another company such as Ring Central that are huge but with poor customer service."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873)

PA

PRITHVI A.

Singing classes

> "Just need an internet connection and easy to use ."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706)

Andrew K.

Chief Operating Officer

> "While the services is available at a great price, the overall customer support is extremely poor. Once we..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037)

JC

Jess C.

Accounts Receivable Manager

> "It is convenient for not having to use your personal phone for business."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460)

RS

Randall S.

Systems Administator

> "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147)

Nishant T.

Sr. Analyst

> "Low cost platform compared to peers, makes it good choice for small enterprises"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381)

SB

Stacey B.

HR Coordinator

> "It is very hard to hear people whether you use earphones or have it outloud."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056)

EM

Emily M.

Speech and Language Therapist

> "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784)

VR

Verified Reviewer

Software engineering student

> "I don't like how there are too many steps to log in."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161)

CL

Carter L.

Cost reduction consultant

> "My corporate head office just onboarded ZOOM Phones and I could NOT be happier."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396)

AG

Ashmita G.

Student

> "The hundred member limit is an issue. "

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661)

CB

Claude B.

Technician

> "We are in a technological age and everyone is hustling and bustling."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182)

VR

Verified Reviewer

GAM

> "Internally that is just a mess and not time efficient at all."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

HM

Harshal M.

Technical Project Manager

> "simple to use while driving mainly, allows simple call switch"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377)

Juan Carlos O.

Support Expert

> "Expensive, if you use it on your phone using mobile data, you'll run out of it."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2920079)

SM

Sara M.

photographer

> "They improve the application quickly too."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900)

Hafizah S.

Assistant Manager Business Development

> "I had to cancel the session and join in it again using the VOIP option."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673)

VR

Verified Reviewer

Videographer

> "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can record..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638)

SL

Sheryl L.

job developer

> "I know there are limitations and it doesn't allow you to see everyone on the call."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050)

DH

Dale H.

Online Consultant

> "It's very easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337)

Michael F.

Organizational Change Consultant

> "I have not consistently been able to upload documents into the chat."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238)

DP

Dana P.

Admin

> "Easy to use."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516)

VR

Verified Reviewer

GAM

> "Screen sharing is a joke!"

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054)

JS

Josh S.

IT Coordinator

> "Love having an app on my cell phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127)

MM

Megan M.

Executive Assistant

> "I sometimes have issues with it syncing to my phone."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182)

DB

Devin B.

AP Manager

> "Zoom is great to use to keep in touch with co-workers."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724)

JG

Justin G.

Senior Implementation Consultant

> "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406)

AB

Amar B.

Customer Support

> "It's simple to use, and you may learn how to use it without any specific instruction or classes."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154)

KK

Kevin K.

President

> "We need to reduce our spend and they won't let us out of our contract until September. If I can't cut some..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2661718)

Noxolo R.

Tutor

> "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436)

VR

Verified Reviewer

Assistant Manager (Pool)

> "This software can be tough to see others when you are presenting. When you are the presenter, you may not be able to..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2444804)

KF

Kennedy F.

Speech Language Pathologist

> "It was easy to access and navigate with somebody who was less familiar with the software."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962)

DB

Daniel B.

Lead Whatever/Whenever

> "It is sometimes confusing to accept a call with your mobile app while you are connected on your computer. Besides..."

[See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2421154)

[View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

## User interface

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)

4.35 (113)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)

4.52 (244)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Zoiper

21/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/158719/ZoiPer/#features)

Zoom Phone

Top features

25/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automatic Call Distribution
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Contact Database
-   Contact Management
-   CRM
-   Customizable Reports
-   Fax Management
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Mobile Access
-   Multi-Channel Communication
-   Online Voice Transmission
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Reporting & Statistics
-   SIP Trunking
-   SMS Messaging
-   Third-Party Integrations
-   Unified Communications
-   Video Conferencing
-   Voice Mail
-   Voicemail Transcription

[See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features)

### Recognition

No recognitions have been awarded to Zoiper

Zoom Phone is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zoiper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoom Phone

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoiper

-   By ZoiPer
-   Located in Bulgaria
-   Founded in 2003

Zoom Phone

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

€49.95one time

Price

$350/year

4.2

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-158719/3CX-vs-ZoiPer)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,017)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$10/month

Price

$4/month

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-208535/Microsoft-Teams-vs-Zoom-Phone)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

€49.95one time

Price

$30/month

4.2

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158719-242188/ZoiPer-vs-RingCentral-MVP)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,579)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

$10/month

Price

$14.99/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-208535/Zoom-Video-Conferencing-vs-Zoom-Phone)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.65 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

€49.95one time

Price

$79/month

4.2

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/152004-158719/Call-tracking-software-vs-ZoiPer)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,107)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$10/month

Price

$6/month

4.5

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-208535/Google-Hangouts-vs-Zoom-Phone)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/)

€49.95one time

Price

$2.95/month

4.2

Features

4.1

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158718-158719/Bria-vs-ZoiPer)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/)

$10/month

Price

Contact vendor for pricing

4.5

Features

4.5

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163604-208535/GoTo-Connect-vs-Zoom-Phone)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (870)](https://www.capterra.com/p/169627/RingOver/reviews/)

€49.95one time

Price

$29/month

4.2

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158719-169627/ZoiPer-vs-RingOver)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

$10/month

Price

$25/month

4.5

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/208535-237272/Zoom-Phone-vs-Webex)

[Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/)

vs

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.86 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

€49.95one time

Price

$25/month

4.2

Features

4.7

4.4

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/158719-219046/ZoiPer-vs-Squaretalk-Matrix)

[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$10/month

Price

$30/month

4.5

Features

4.3

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP)