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VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more.
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.
Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem.
The benefit of ZoiPer is its functionality is quite solid, the options are clear and easy to understand. How fast the system is impressive.
You need to enter a lot of numbers and codes and stuff no one understands. Also the connection is quite fragile and the program can get problems with certain internet providers.
I feel like due to such wealthy and powerful tool or software like zoiper this has been possible for employee like us to deliver the best ,disregard small challenges at your new work desk at home.
It always pops up when starting your pc. Unanswered calls are marked red, but there is no pop up warning.
ZoiPer has given me benefits like they are, good relations with my clients, how quickly I can handle calls, the audio quality of the call is great.
You might find some of the features difficult to set up.
Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.
RingCentral should at least try and warn the company two days before stopping services IF the problem is about monthly subscription.
THE INCOMING FAX LINE FOR THIS SOFTWARE IS WONDERFUL , ITS AN FAIR EASY TO USE SYSTEM As well as training and using the system is very easy.
The only complaint I have with this software is that sometimes when the phone calls come in, they don't ring or even show up until you get a notification that you missed the phone call.
This software help my organization to have perfect platform to interact with prospects and clients. It also has us in managing our customer through effective communication.
I reached out many times to support and they conveniently 'lost' all records of our calls and wanted me to start over in explaining what went wrong each time.
Customer service is great. I am very glad I switched to Ring Central, not only do I get better service but for a better price.
Sometimes there is a small delay if you are working remotely.
Josh: Hi, my name's Josh. I'm a lawyer and law firm partner at a firm I founded. I give RingCentral's app five out of five stars. For more reviews like this, click the link below. Prior to adoption of RingCentral, we had a couple of different solutions for our phone handling. That's one of the reasons we selected RingCentral. We had our main landline provider, which I believe at the time was AT&T, as well as a few different cell phone numbers and other portable numbers, then consolidating them was one of the big reasons we chose RingCentral. We chose RingCentral because it's an industry leader that everybody was very familiar with. When we polled our friends and colleagues, it received very high marks for ease of use, as well as the commonness of the setup. We really like using programs and applications that are industry standard so that we don't have a lot of training and onboarding issues. All things considered, despite our really variety based initial setup, we found onboarding to RingCentral to be pretty straightforward and pretty easy to use. Certainly, there's always challenges and bumps when adopting a technology and bringing your other technologies into the fold. But I found RingCentral to be very easy to set up and use in my small office.
Zoiper
RingCentral Contact Center
Top FeaturesZoiper
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RingCentral Contact Center
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