# Compare Zoiper vs RingCX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoiper and RingCX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158719-242186/ZoiPer-vs-RingCentral-Contact-Center --- # Zoiper vs RingCX Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZoiperRingCX2/4 selected [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [## Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) Starting Price €49.95one time Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [113 reviews](#user-reviews) Positive 93 Neutral 15 Negative 5 [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Starting Price $65.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 207 Neutral 30 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### JustCall 4.1 (224) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (990) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,079) * * * Starting Price $39.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Softphone Software 21 / 50 Only Zoiper - SMS Messaging - Two-Way Audio & Video Best performer 39 / 50 Only RingCX - Activity Dashboard - Activity Tracking - Automatic Call Distribution User satisfaction User satisfaction 4.3 User reviews[113](https://www.capterra.com/p/158719/ZoiPer/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.5 Customer support 4.1 User satisfaction 4.2 User reviews[255](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from €49.95Flat Rate, One Time - Free version - Free trial Price starts from $65Per User, Per Month - Free version - Free trial Best for Best for VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more. Best for RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features. ## User reviews Pros & cons Amaury P. IT Manager > "The interface is straightforward, it connects quickly to SIP accounts, and the call quality is usually very reliable." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747) Amaury P. IT Manager > "Also, the interface, while simple, feels a bit outdated compared to other modern communication apps." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747) PA Pablo A. Marketing Operations > "It is very easy to use and install, it helps integrate a softphone with other crm's or dialers." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___7145194) AN Arash N. Developer > "To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4961413) ML Mitchell L. Manager, Information Technology > "Overall the Zoiper VoIP softphone client offers plenty of value." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722) DC Daniela C. lider de dp > "only problem to be pointed out, if the internet is of a lower speed it often does not work" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4457869) FG Favio G. Internal Sales Representative > "One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3040159) RR Remo R. Operational Team Leader > "The updates are missing and the quality as well" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847) LA Lincia A. TECHNICAL SUPPORT > "Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4629465) Mohamed M. Content creator > "The cost is a little bit kind of expensive." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3722837) ML Mitchell L. Manager, Information Technology > "This Zoiper VoIP softphone works really well." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722) BA Bob A. President/CEO > "Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) ES Emmanuel S. Project Engineer > "Zoiper makes it incredibly simple to incorporate softphone software without the need for any additional VPN or other connections." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638) SE Stefanos E. Cloud consultant > "There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2635950) ES Emmanuel S. Project Engineer > "Overall, Zoiper made scheduling international calls incredibly straightforward and convenient for me." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638) BA Bob A. President/CEO > "Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep??" [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) Juan Manuel C. Web developer > "The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058) JM Jonathan M. I.T. Administrator > "Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2493706) MI Michael I. Sales Executive > "Better than expected, I have no problems using this product and I find it very easy to use, and there are other tools to explore which will..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4414095) Emiliano Ariel V. Sysadmin > "Receiving and sending calls wihtout problems." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2899078) Juan Manuel C. Web developer > "The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058) BA Bob A. President/CEO > "Bluetooth volume and integration is just terrible." [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) Renan A. Analista de TI > "I used intensively and managed the use of this software in a call center, fully operational and meeting demand." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2917079) PK PAWAN K. lead > "Only cons is every time you have to re-start the system if you used it for long time which create a lot's of disturbance & hope they will fix..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2352746) RR Remo R. Operational Team Leader > "The App is good but need to be improved the most" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847) HJ Henrijs J. BI specialist > "Unanswered calls are marked red, but there is no pop up warning." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2814417) [View Reviews](https://www.capterra.com/p/158719/ZoiPer/reviews/) CN Cici N. Attorney > "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) VR Verified Reviewer Dispatcher > "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) YG Yoel G. Sales Manager > "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) SL Shagontha L. Customer service > "The time it takes to update the app and the callback system is kind of laggy. But not too bad." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) RW Robert W. Operations Manager > "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) KM Kyle M. Customs Account Analyst > "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798) ADCT Allan Del Cris T. Credentialing Specialist > "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who is..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) Daria J. Marketing Associate > "For some reason there is an active team chat that gives me notification every time someone posts..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) LS Liz S. Business Development > "Love how easy it was to keep track of SMS and emails, voicemails." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744) Ian F. Marketing Equipment Manager > "It is almost impossible to tell who is callling you from a transferred call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050) SB Srushti B. Administrative assistant > "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) Daria J. Marketing Associate > "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from their..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) AR Ashley R. Legal Assistant > "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) ADCT Allan Del Cris T. Credentialing Specialist > "It provides me all the necesarry things I need with customer engaging activity." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) BE Brittany E. negotiator > "I do not like that there is so much downtime with RingCX at least once a week the service goes down and..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) PJ Paul J. Office Administration > "It's convenient having the forwarding and queue services on multiple devices." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) RK Ryan K. Owner > "They keep "escalating" the issue to the next person who is equally underqualified and we are still..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) TH Taralyn H. RCM Manager > "Ring provides unbeatable clarity in every phone call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) RW Robert W. Operations Manager > "The app can be buggy at times which can affect calling" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) JG Jamie G. Radiology Supervisor > "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) CS Connor S. Brokerage Operations Associate > "We had some difficulties with their customer support team as our account managers on file took very long..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) RW ROBERTA W. Referral Coordinator > "I like that I can use my phone to call in when I cant or dont have speakers and a camera" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448) SF Simon F. Arborist > "The call routing; voicemail and messages weren’t adjustable enough to our needs." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367) VR Verified Reviewer BDM > "I will continue to use RingCX due to its functionality and ease of use. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) VR Verified Reviewer BDM > "Very inconvenient if I am in th middle of a task" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) Cayla F. Paralegal > "The techs did everything they could to make sure that we had an easy transition." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300) CN Cici N. Attorney > "So at times you receive texts but cannot respond to them." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) VR Verified Reviewer Dispatcher > "This feature facilitates effortless communication with team members and clients alike." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) RS Rachel S. Receptionist > "It has some glitches especially when you have multiple calls coming in." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140) PJ Paul J. Office Administration > "It's been great overall with helping to direct calls throughout the company." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) PD Paul D. Education consultant > "initial loading takes a little while and sometimes flashes as though missed activity but not the case." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) KH Karen H. Attorney > "Decent value for the money and relatively reliable and clear system." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112) Daria J. Marketing Associate > "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) YG Yoel G. Sales Manager > "The platform provided a unified, easy-to-use solution for managing customer interactions across multiple..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) JC Jennifer C. Controller > "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of the..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) BE Brittany E. negotiator > "This helps with everyday communication." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) TH Taralyn H. RCM Manager > "I haven’t been able to locate my sent faxes." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) TL Tung L. Accounting and HR Assistant > "It is positively and adequately complete its purpose for meeting and communication using technology." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899) JC Jennifer C. Controller > "If I could give negative stars for customer service, it wouldn't be enough." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) CW Casey W. Office Manager > "Ring Central has made it easy for us to work with employees that work remote as well." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6489608) RK Ryan K. Owner > "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) SC Sam C. Dispatcher > "There is a lot of phone support and easy to access portal." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) TW Todd W. Escrow Manager > "Setup could be difficult, had trouble with some dropped calls" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467) CN Carli N. Scheduler > "Phone quality was always good." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530) RK Ryan K. Owner > "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) VR Verified Reviewer BDM > "The app and the site are very easy to navigate. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) Daria J. Marketing Associate > "There are some bugs that really need to be fixed." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) SL Shagontha L. Customer service > "Nice interface." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) EH Evan H. Sales associate > "My phone rings constantly when I’m off. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) Sera A. Realtor > "Good custumer support and no issues." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130) SB Srushti B. Administrative assistant > "Setup was bit complicated and needed IT help." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "It is user friendly and allows us all of the features that we need to run smoothly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) SC Sam C. Dispatcher > "There is not much else to dislike about this service." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) CS Connor S. Brokerage Operations Associate > "It's easy to use their admin portal and customize it to your preference." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) EL Evelyn L. Operations Manager > "Their support center was terrible, and their price was high." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) KDD Kent Dominic D. Sales and Marketing > "I like that it can be integrated into HubSpot." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358) Daria J. Marketing Associate > "that was online and non responsive." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) MT Michelle T. Operations Manager > "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003) JM Jasmine M. Analyst > "I don’t think it was super easy to use for a beginner" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870) DG Dawn G. Child Care Registrar > "I love having this app rather than a land line." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379) JC Jennifer C. Controller > "You can't just cancel online." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) AH Adam H. Service Manager > "We find that these features have allowed us to make more money each month through the ease of..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239) RP RYAN P. Senior Account Executive > "Can not transfer calls or join 3rd part y to calls." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220) AA Angelica A. Team Lead > "Despite being expensive Ring Central offers value for your money." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) JS Jessica S. Customer Experience Manager > "Call listening was not up to standard and we had to take on another company to be able to assist with..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431) JG Jamie G. Radiology Supervisor > "I liked that screen layout was pleasing to the eye." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) OF Osman F. Marketing Support Manager > "Sometimes it is difficult to integrate with different softwares" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842) PD Paul D. Education consultant > "Quality is clear, easy to navigate and intuitive GUI." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) AA Ash A. Director > "horrible experience terrible service just bad" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147) MS Michelle S. General Manager > "During the chats, they are professional and friendly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314) RV Ryan V. Marketing Assistant > "The only downside, which would be a problem for any VoIP, is that if the power were to be cut and you..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3821078) EL Evelyn L. Operations Manager > "In terms of the application and features, they were good. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) CL Carter L. Cost reduction consultant > "Pricing gets out of control the higher your package gets" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051) AA Angelica A. Team Lead > "Love the transcript voice messages!" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) RV Ryan V. Marketing Assistant > "At our office we had the power go out for 5 hours and that meant that we didn't have an effective system." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3821078) EH Evan H. Sales associate > "Love the ease of use calls come into the entire team." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) CG Crishna G. Clinical Liaison > "My only prob with web-based is it takes a while to update the call history." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3851471) AH Adam H. Service Manager > "RingCentral has allowed us to speed up call routing and decisions making among our operators that is..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239) AH Adam H. Service Manager > "We've not found anything about RingCentral that is difficult to use or problematic with integrating into..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239) [View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) ## User interface [Zoiper](https://www.capterra.com/p/158719/ZoiPer/) 4.35 (113) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) 4.24 (255) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Zoiper 21/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Integration - Call Center Management - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - CRM - Customizable Caller ID - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - Multiple User Accounts - On-Demand Recording - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Spam Blocker - Third-Party Integrations - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Voice Mail [See all features](https://www.capterra.com/p/158719/ZoiPer/#features) RingCX Top features 39/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Integration - Call Center Management - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Communication Management - Computer Telephony Integration - Conferencing - Contact Management - CRM - Customizable Caller ID - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - Multiple User Accounts - On-Demand Recording - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Spam Blocker - Third-Party Integrations - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Voice Mail [See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features) ### Recognition No recognitions have been awarded to Zoiper RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Zoiper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingCX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoiper - By ZoiPer - Located in Bulgaria - Founded in 2003 RingCX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) €49.95one time Price $350/year 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-158719/3CX-vs-ZoiPer) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (870)](https://www.capterra.com/p/169627/RingOver/reviews/) $65/month Price $29/month 4.3 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) €49.95one time Price $30/month 4.2 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158719-242188/ZoiPer-vs-RingCentral-MVP) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (387)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $65/month Price $90/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [CTM](https://www.capterra.com/p/152004/Call-tracking-software/)[4.65 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) €49.95one time Price $79/month 4.2 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152004-158719/Call-tracking-software-vs-ZoiPer) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (324)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $65/month Price $25/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (244)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) €49.95one time Price $10/month 4.2 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158719-208535/ZoiPer-vs-Zoom-Phone) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $65/month Price $15/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [Bria](https://www.capterra.com/p/158718/Bria/)[4.31 (106)](https://www.capterra.com/p/158718/Bria/reviews/) €49.95one time Price $2.95/month 4.2 Features 4.1 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158718-158719/Bria-vs-ZoiPer) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.63 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) $65/month Price $199/month 4.3 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.35 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (870)](https://www.capterra.com/p/169627/RingOver/reviews/) €49.95one time Price $29/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/158719-169627/ZoiPer-vs-RingOver) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.24 (255)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $65/month Price $25/month 4.3 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242186/Nextiva-vs-RingCentral-Contact-Center)