# Compare Zoiper vs Acefone 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoiper and Acefone based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158719-264770/ZoiPer-vs-Acefone --- # Zoiper vs Acefone Features and Cost Comparison Last updated April 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ZoiperAcefone2/4 selected [Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) [Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) [## Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[4.3 (113)](https://www.capterra.com/p/158719/ZoiPer/reviews/) Starting Price €49.95one time Value-for-Money 4.5 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [113 reviews](#user-reviews) Positive 93 Neutral 15 Negative 5 [## Acefone](https://www.capterra.com/p/264770/Acefone/)[4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) Starting Price $19.99/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.5 Customer Service 4.6 Reviews Sentiment Based on [135 reviews](#user-reviews) Positive 124 Neutral 2 Negative 9 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Not enough reviews Feature ratings Mobile Access 4.6 Online Voice Transmission NA Video Conferencing 3.6 API \-- Call Routing 4.1 75%Fit Not enough reviews Feature ratings Mobile Access 4.6 Online Voice Transmission 4.7 Video Conferencing 5.0 API 1.0 Call Routing 4.4 User satisfaction User satisfaction 4.3 User reviews[113](https://www.capterra.com/p/158719/ZoiPer/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.5 Customer support 4.1 User satisfaction 4.6 User reviews[135](https://www.capterra.com/p/264770/Acefone/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from €49.95Flat Rate, One Time - Free version - Free trial Price starts from $19.99Per User, Per Month - Free version - Free trial Best for Best for VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more. Best for We serve Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements. ## User reviews Pros & cons Amaury P. IT Manager > "The interface is straightforward, it connects quickly to SIP accounts, and the call quality is usually very reliable." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747) Amaury P. IT Manager > "Also, the interface, while simple, feels a bit outdated compared to other modern communication apps." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6881747) PA Pablo A. Marketing Operations > "It is very easy to use and install, it helps integrate a softphone with other crm's or dialers." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___7145194) AN Arash N. Developer > "To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4961413) ML Mitchell L. Manager, Information Technology > "Overall the Zoiper VoIP softphone client offers plenty of value." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722) DC Daniela C. lider de dp > "only problem to be pointed out, if the internet is of a lower speed it often does not work" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4457869) FG Favio G. Internal Sales Representative > "One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3040159) RR Remo R. Operational Team Leader > "The updates are missing and the quality as well" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847) LA Lincia A. TECHNICAL SUPPORT > "Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4629465) Mohamed M. Content creator > "The cost is a little bit kind of expensive." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___3722837) ML Mitchell L. Manager, Information Technology > "This Zoiper VoIP softphone works really well." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___6049722) BA Bob A. President/CEO > "Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) ES Emmanuel S. Project Engineer > "Zoiper makes it incredibly simple to incorporate softphone software without the need for any additional VPN or other connections." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638) SE Stefanos E. Cloud consultant > "There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2635950) ES Emmanuel S. Project Engineer > "Overall, Zoiper made scheduling international calls incredibly straightforward and convenient for me." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4785638) BA Bob A. President/CEO > "Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep??" [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) Juan Manuel C. Web developer > "The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058) JM Jonathan M. I.T. Administrator > "Features like Conference Calling and Warm Transfers are locked behind a paywall, which is understandable but adds to the cost per user." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2493706) MI Michael I. Sales Executive > "Better than expected, I have no problems using this product and I find it very easy to use, and there are other tools to explore which will..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4414095) Emiliano Ariel V. Sysadmin > "Receiving and sending calls wihtout problems." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2899078) Juan Manuel C. Web developer > "The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2881058) BA Bob A. President/CEO > "Bluetooth volume and integration is just terrible." [See full review](https://www.capterra.com/p/158719/ZoiPer/#GetApp___3122869) Renan A. Analista de TI > "I used intensively and managed the use of this software in a call center, fully operational and meeting demand." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2917079) PK PAWAN K. lead > "Only cons is every time you have to re-start the system if you used it for long time which create a lot's of disturbance & hope they will fix..." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2352746) RR Remo R. Operational Team Leader > "The App is good but need to be improved the most" [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___4130847) HJ Henrijs J. BI specialist > "Unanswered calls are marked red, but there is no pop up warning." [See full review](https://www.capterra.com/p/158719/ZoiPer/#Capterra___2814417) [View Reviews](https://www.capterra.com/p/158719/ZoiPer/reviews/) MNN Mohammed Nakash N. Director > "Just spoken to one of the customer representative \[sensitive content hidden\] who was very..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6323237) Bill O. President > "To make matters worse, the system is outdated, clunky, and lacks basic features like voicemail..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) HD Hanna D. estimator > "they set up one-on-one calls to help you understand the platform, and will answer every question..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) Sachin K. manager > "Feels like not genuine company" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___7100254) SA Shamsul A. Director > "I just started Acefone but the customer support by \[sensitive content hidden\] and his technical..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6271266) Bill O. President > "Do yourself a favor and avoid this company at all costs." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___6758950) Cody R. Regional Vice President > "The calls, when connected, connected perfectly with high quality sound" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) IC Ian C. Company Director > "That the call quality wasn't so good but found out this was because we were using the wrong..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) NS Nancy S. Marketing Director > "I really enjoy my experience with Acefone as it was seamless from start to finish in record time..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) DB DONATAS B. Manager > "Sometimes is hard to receive call back from proper department." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) Nihal S. Senior Sales Engineer > "I like the team and the quality of sound, aman and Nishant have been very helpfull." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6085430) Cody R. Regional Vice President > "They make promises they cannot deliver on, and it's always someone else's fault within the..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4968740) AMB Ana-Maria B. CEO > "It has been great connecting with the Acefone team." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6149360) MW Mike W. CEO > "Not really, not yet proficient to identify any issues." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4899676) MN Marilu N. Manager > "I like all the services I need for my business" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4966742) Neil E. Director of Business Development > "I was getting so frustrated trying to find a company that would take the time to understand our..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) AP Anthony P. CTO > "Customer service fantastic always solves issues promptly." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6095546) RB Rida B. Managing director > "I didn't like the user interface colour of the platform" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4037657) IC Ian C. Company Director > "How helpful the support was in setting up the system" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6261673) SB Stefan B. Owner > "As a novice VOIP user, I was struggling to understand the tech jargon used." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3958530) HD Hanna D. estimator > "great accessibility, easy to use, and they are very thorough in the set-up process." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___5031762) ER Eric R. Director of Business Development > "This is an issue for all numbers in my contact list that did not have country codes added." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) Neil E. Director of Business Development > "Still, it was very refreshing to know that I was being taken care of, and that my client service..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3580868) SB Scott B. Managing Director > "We have constant problems with the service - we repeatedly cannot recieve incoming calls." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) PE Patience E. Business Manager > "HOWEVER, THE CHANGE OF NUMBER AND & THE MAKING OF THE CALLS PART, UNLIMITED CALLS FROM ANYWHERE,..." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3147235) JM Joe M. Director > "The software does not allow copying and pasting of numbers." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3462828) NS Nancy S. Marketing Director > "I enjoyed working with \[sensitive content hidden\] my sales representative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6130909) ER Eric R. Director of Business Development > "Calls not connecting - This still doesnt connect for 5-10 calls per day" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3040328) MC Michael C. Engineer > "Easy to get started, helpful support staff" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4842996) SB Scott B. Managing Director > "We have constant problems with and spend more time n the phone to support than we do speaking..." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) DB DONATAS B. Manager > "Price is good comparing with other." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___6180523) VR Verified Reviewer Owner > "Impossible to cancel." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3764238) PE Praise E. OPERATIONS MANAGER > "Acefone provides the widest combination of features for one great price." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4732629) LG Lucy G. Finance & Admin > "The portal is a little clunky and sometimes features are not in the most obvious place" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3401368) DF Duncan F. Director > "Acefone services have been great and pricing is also really competitive." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___4721073) IA Israr A. director > "so far no cons found in their system recommend their services" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3639614) JS Jatinderpal S. Manager Info Systems > "Cost effective solution that is easy to setup and is feature rich" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601) PF Phillip F. Company Director > "sometimes the recordings are a little laggy and not clear." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2711339) AB Amber B. Office Manager > "Quick response time from team with queries, easy to set up" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3865479) SB Scott B. Managing Director > "Biggest mistake we ever made as a business was going with this company." [See full review](https://www.capterra.com/p/264770/Acefone/#GetApp___3261928) JS Jatinderpal S. Manager Info Systems > "Acefone has been super easy to setup and is feature rich." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3582601) KS Kenneth S. President > "Haven't found any yet problems or anything negative." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3509249) JH Jack H. Infrastructure Technician > "Integrating the software with Zoho looks to work seamlessly once configured" [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___3308350) GR Gordon R. Director > "Perhaps my expectations are too low." [See full review](https://www.capterra.com/p/264770/Acefone/#Capterra___2845730) [View Reviews](https://www.capterra.com/p/264770/Acefone/reviews/) ## User interface [Zoiper](https://www.capterra.com/p/158719/ZoiPer/) 4.35 (113) [Acefone](https://www.capterra.com/p/264770/Acefone/) 4.60 (135) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Zoiper 21/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/158719/ZoiPer/#features) Acefone Top features 43/46 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Reports - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Multi-Channel Communication - Online Voice Transmission - Queue Management - Real-Time Analytics - Real-Time Monitoring - Reporting & Statistics - SIP Trunking - SMS Messaging - Third-Party Integrations - Unified Communications - Video Conferencing - Voice Mail - Voicemail Transcription [See all features](https://www.capterra.com/p/264770/Acefone/#features) ### Recognition No recognitions have been awarded to Zoiper Acefone Best Value VoIPSoftware (2023)  Best Value VoIPSoftware (2022)  ### Deployment & support Zoiper Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Acefone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoiper - By ZoiPer - Located in Bulgaria - Founded in 2003 Acefone - By Acefone - Located in United Kingdom - Founded in 2019 ## 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