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Over 20,000 customers around the world use Mixpanel.
Cloud-based personalization engine builds a visitor profile from multiple sources, and then uses a combination of targeting and recommendation engine to deliver each visitor a personal experience.
Fantastic customer service - very responsive to any need. We had a couple of issues which have been solved pretty smoothly thanks to them.
Expensive and sometimes reports can have data missing. Could be user error though.
Easy to create Dashboards* Very intuitive UI that lets you create beautiful charts quickly* Easy creation of cohorts* Friendly support over on their slack* good documentation in general.
Very limited date range (2 weeks) for user flows. Dashboard feature isn't able to accommodate all of the reports that I have.
Overall, I have been very happy with my experience using Mixpanel. The ease of setup and powerful analytics have been invaluable to me in understanding my user base and making better decisions.
Duration tracking is a bit wrong sometimes on iOS. The panel sometimes has delays but I guess it's normal.
Amazing funnels, multichannel attribution, ease of use and customization. Mixpanel offers the next step from traditional analytics services like GA4.
No advanced feature for email tracking, which adds the need of other tools for more detailed marketing campaigns.
The software has many advantages but everything can be summarized in more sales and a better relationship with customers taking advantage of the technological advantages.
Features needing to get added to templates adhoc (ex no close button on a popup), campaigns "accidentally going live" when still in draft mode.
The support from the Personyze team is superb - nothing is too much trouble and the willingness to help is simply awesome.
The settings can be a bit confusing but it is early in the learning curve.
One of the best addtions that I purchased for my online store - worth every penny, full of features and most importantly great prompt support from [SENSITIVE CONTENT HIDDEN.
This is generally the case with applications with lots of features. Support is always helpful and they are committed to improve the platform all the time.
Mixpanel
Top FeaturesPersonyze
Mixpanel
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Personyze
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