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Designed to assist businesses of all sizes in finance, sporting goods, electronics, and other industries with retention tracking, user engagement, and more.
UXCam helps product managers gain insights about their mobile apps so they know what actions to take next — with the help of UX designers & researchers, app developers, and customer success managers.
The customer support is always there to help and even I have had the need to do a video call with them and went great. Lot of patience and very careful to satisfy our needs.
Also frustrating that you can't do "monthlies" unless you start from the first of the month and that the averages are not weighted.
It is a tool that's user friendly and allows you to personalize a lot the data you want to get and extract. The analytics results you get are really good, and the visualisation as well is great.
Like all data analytics tools, you can go horribly wrong if. You have the wrong events instrumented.
I like their free plan its a godsend for indie developers like myself who have a limited budget. Their user activity activity information and presentation is top notch.
Although you get used to their navigation over time, it can be a bit frustrating in their beginning.
Customer onboarding great. Great visual, leading to higher perception of value for presentation.
It's difficult to get a picture of referral sources, but I can get to the answer through a little bit of hacky work with the user properties for referring domain.
Just having the ability to "see" what the user is doing is great. Heatmaps are a very useful feature too.
We have limited number of recordings available. So sometimes the quota gets over and we have to wait for a month to get the quota refilled.
UXCam has been such a valuable piece of software, extremely insightful, helping us to champion user centric design. The UXCam team are extremely helpful at all times, very supportive.
It looks old and is hard to follow at first contact and is not very intuitive.
Very good team to help us setup and learn about the product. Excellent customer service and fast integration.
But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed.
Its a great cost effective tool to improve the flows of our product.
No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles.
Lucien: My name is Lucien. My role is VP of Go-To-Market. The company is Liven with over 200 employees, and I would rate Amplitude five out of five. We use Amplitude as a benefit alongside our other BI tool, Looker. The reason that we implemented Amplitude is that Amplitude has a lot more flexibility in order to track the usability of products that have newly gone to market, as opposed to Looker, which we found was much better as a general specific BI tool that the company uses Amplitude's perfect for us to measure the effectiveness of new products. What I like best about Amplitude is really the usability of Amplitude. We implemented it to our product and Go-To-Market teams, and within days, as opposed to in some cases, weeks or months with other BI tools, our entire team was using it. The best benefit for Amplitude is really just the usability and the flexibility of the tool to create visualizations very, very quickly and easily. I think an area of improvement for Amplitude is just increasing the visualizations that it offers. Some of the other BI tools like Looker, they have some pretty sophisticated visualizations like geo-mapping, and I think if Amplitude was able to incorporate those, then it would take it to the next level.
Prioritize real-user-identified key features according to your needs to find your best fit.
Amplitude
UXCam
Amplitude
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UXCam
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