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ON24 vs Zoho Social: Which is a better fit?

Updated on February 16th, 2025
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Summary
Features in Webinar
15
Best performer
42
  • API
  • Event Management
  • File Sharing
12
42
  • Calendar Management
  • Contact Management
  • Content Management
User satisfaction
4.3
User reviews220
Ease of use
4.2
Functionality
4.3
Value for money
4.0
Customer support
4.3
4.7
User reviews3,278
Ease of use
4.7
Functionality
4.5
Value for money
4.5
Customer support
4.5
Price starts from
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Small, medium and large businesses. ON24 is the only webinar platform built with marketers in mind.

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-92338b0d-82a8-449c-bdc1-08da0d294006
Lauren N
Events Coordinator
4.0

Lauren N.: My name is Lauren. I'm an events marketing manager. I would rate ON24 as a four, and for more reviews, click below. Previously, we had used GoTo Webinar in Zoom, and they just did not have enough features for us to really get the full customization out of our webinars and get our full stretch of engagement. We chose ON24 because of how much you could customize the platform, customize the emails that go out to our registrants and attendees, and really give a full scope of the action items that they can do while they're in the webinar, how much they can talk with our speakers, and how much that we feel like we can really share with our customer base. I will say getting started was slightly tricky learning everything on the platform, because it was not as user-friendly as it is now. The actual presenter side of the platform has changed a huge amount just in the last couple years with the release of their new elite studio. But once now you get going with all of that, it is all pretty straightforward and they have a great support chat system and support email system as well. I recommend, and I think they'll actually probably make you do this, set up with ON24 representative to walk you through the platform, give you a full demo, full scope, let them ask you what your initiatives are and what you're looking for in this platform so that way they can make sure they can fulfill that for you. But with all their new features and technology coming out, I have a feeling that it could work for nearly everybody, and then just make sure that it looks and feels how you want it to. But otherwise, I think that it's a good move.

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video-03853886-3b40-41dd-66a7-08dc3e399038
Nicole W
Financial Analyst
4.0

Nicole W.: My name is Nicole. I am a financial analyst for a multinational company. I believe we're up to about 7,000 employees, and my rating for Zoho Social would be a four. Before Zoho Social, I personally had Hootsuite, and for what I needed Hootsuite for, it worked, but it was a bit more complicated for me personally. A lot of things I didn't understand. There was a learning curve. I found myself constantly Googling how to work with it. Zoho Social, it was easier to interact. The interface was easier. I understood what to do almost intuitively. I didn't have to Google how do I do this, or how do I set reminders, none of that. It just came easily and I understood what I was supposed to do just by looking at the software. So I went with them because ease of use, price, and it's on every platform that I use it for now. It was extremely easy to get started. I think as soon as I signed up for the trial, I was up and running within a matter of minutes. It was extremely easy to start and use. What I would suggest is, A, you're going to have to do your research and make sure that Zoho has everything that you need. The only reason why I say that is there's certain capabilities if you run an individual Facebook page, like a personal account, it might not work with that. But besides that, I would just go for it. They give you I want to say a 30 day trial. It's a great trial. It lets you test out all of the features and schedule posts. So I would just do my research, and then as long as it covers all your needs, I would definitely go with Zoho Social.

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User interface
158766 video thumbnail}
1 Video
159351 video thumbnail}
1 Video
158766
5 screenshots
159351
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

ON24

Top Features
15/42
  • Audience Engagement
  • Breakout Rooms
  • Calendar Management
  • Contact Management
  • Content Management
  • CRM
  • Customizable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Reminders
  • Engagement Tracking
  • Event Scheduling
  • Meeting Management
  • Presentation Streaming
  • Quizzes
  • Real-Time Data
  • Registration Management
  • Screen Sharing
  • Social Media Integration
  • Surveys & Feedback
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Whiteboard
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Customizable Branding
  • Event Management
  • File Sharing
  • Live Chat
  • Mobile Access
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q&A Management
  • Reporting/Analytics
  • Social Promotion
  • Third-Party Integrations
See All features
Hide Webinar Software Features -

Zoho Social

12/42
Show Webinar Software Features +
ON24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Social
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ON24
  • By ON24
  • Located in United States
  • Founded in 1998
Zoho Social
  • By Zoho
  • Located in United States
  • Founded in 1996
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