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Small, medium and large businesses. ON24 is the only webinar platform built with marketers in mind.
Anyone trying to engage their audience or employees through presentation.
They have been very pleased with the results of their webinars and appreciate the result reports that I pull from the system.
Well, the customer service levels can be confusing and seem disjointed (call center vs chat vs account manager) and sometimes not everyone is on the same page.
Excellent company to work with. They make webinars fun and interesting for their customers.
Sometimes the quality can be lacking in the video, this could be a problem on our end. I would also say that the delay between the speaker and the audience can be a little frustrating at times.
Overall, the experience has been very good. The support is excellent, the product is easy to use and has a lot of fantastic features, that have been lacking in other pies of software.
We struggle trying to edit a past webinar, i.e., shorten it, delete slides, etc. Sometimes we want to cut half of a slide out, and struggle with this editing part.
Our team loves the Simulive feature - it is so great not being limited to strictly a live only recording. Being able to re-record as needed is great.
Sometimes if I need to navigate away from the webinar and just have it running in the background as I am listening, it times out. That is more of an end user complaint though.
Best thing I like about GoToWebinar is its intuitive UI screens. It makes navigation easy to do your tasks like sharing relevant content, muting/ unmuting an individual, having a video conversation.
It is quite costly to use which restricts its usage. Sometimes there are technical errors while using it.
The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars.
It tends to be hard to get into. I don't believe it's just user error, or computer error, because it happens fairly often that someone had a hard time entering the meeting.
Goto Webinar offers the best quality audio and video streaming, this was especially great during online seminars and training that we have organized for customers and internal team members.
Except these problems there aren't any problems that I can tell.
Overall experience has been good, nice to have a platform that is reliable for high stake webinars.
This can make things a bit confusing and difficult if you're dealing with multiple recordings and multiple links.
Lauren N.: My name is Lauren. I'm an events marketing manager. I would rate ON24 as a four, and for more reviews, click below. Previously, we had used GoTo Webinar in Zoom, and they just did not have enough features for us to really get the full customization out of our webinars and get our full stretch of engagement. We chose ON24 because of how much you could customize the platform, customize the emails that go out to our registrants and attendees, and really give a full scope of the action items that they can do while they're in the webinar, how much they can talk with our speakers, and how much that we feel like we can really share with our customer base. I will say getting started was slightly tricky learning everything on the platform, because it was not as user-friendly as it is now. The actual presenter side of the platform has changed a huge amount just in the last couple years with the release of their new elite studio. But once now you get going with all of that, it is all pretty straightforward and they have a great support chat system and support email system as well. I recommend, and I think they'll actually probably make you do this, set up with ON24 representative to walk you through the platform, give you a full demo, full scope, let them ask you what your initiatives are and what you're looking for in this platform so that way they can make sure they can fulfill that for you. But with all their new features and technology coming out, I have a feeling that it could work for nearly everybody, and then just make sure that it looks and feels how you want it to. But otherwise, I think that it's a good move.
Joshua O.: Hi. My name is Joshua once again. I work with AORUS UK. I'm an infrastructural engineer. And I'm here to rate GoToWebinar, and I'm giving GoToWebinar four over five. We use GoToWebinar to set up project meetings, and all the webinars in terms of team collaboration with inside and outside domain. So that's pretty much what we use that for. One of the good things I love about GoToWebinar is the integration factors such that it's easily integrated into third-party application, which make life much more easier in terms of integrating GoToWebinar with Salesforce, and any other app, third-party app. It makes it much more easier. Yeah. So one of the few things that I think GoToWebinar should improve is it has a custom-built system where it's limited to what is programmed for you to use. So it's not flexible. Right? So it should more be flexibility in terms of using the pre-built templates when you want to start up a webinar, or hosting more individuals in a training session. So it should be more flexible such that you can tweak the already built-in templates. So that's the only thing I feel they should work more on.
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ON24
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