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Small to medium size business
Small to medium-sized retailers across industries like fashion, health, pet supplies, jewelry, and garden centers. Ideal for businesses seeking scalable, omnichannel solutions to boost growth.
The one thing I like most about this software is, it come with the most amazing, courteous, easy to understand customer support.
Suffers from constant data corruption. This software also relies on SMB file sharing to run the program which is extremely dated method for business applications and is fraught with errors.
What is really great is the very good support team which is always helpful and very knowledgeable.
This left out employee in tears most days. They system did not integrate with our existing systems in a way that it was originally portrayed.
They are a great company to deal with and are always improving and adding new features to the program. We highly recommend the software to ALL pool & spa professionals.
Always having connection issues. No before and after pictures with time stamps.
One feature that is nice is the ability to attach photos to customers in their file. I attach liner drawings, safety cover drawings, etc to make it easy to reorder when the time comes around.
Signed up right before covid. As a result of this it was hard to get any assistance in the step up process.
Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service.
E. making changes to products for grouping and matrix means you first have to delete the current listing and then rebuild, in doing this you loose all previous sales data.
Smart Vendor is excellent at inventory management and POS ease of use. When we put in a ticket with their support staff, we are always happy with the interaction and service provided.
I hate that I’m not trained enough to do the things I want.
Support from Smart Vendor is fantastic. Setting up was a big job; the training was professional and user friendly and the ongoing support is always excellent.
Why press one button when you can press 5. Also, Accounts Receivable statements are an absolute nightmare and make us look unprofessional.
The customer support is fantastic, they are responsive, polite, and easy to communicate with.
It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate.
Prioritize real-user-identified key features according to your needs to find your best fit.
RB Control Systems
Top FeaturesACCEO Smart Vendor
RB Control Systems
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ACCEO Smart Vendor
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