# Compare ClickUp vs Shortcut 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ClickUp and Shortcut based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158833-160498/ClickUp-vs-Shortcut --- # ClickUp vs Shortcut Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ClickUpShortcut2/4 selected [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) [Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) [## ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/) Starting Price $10.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [4,604 reviews](#user-reviews) Positive 4,382 Neutral 172 Negative 50 [## Shortcut](https://www.capterra.com/p/160498/Shortcut/)[4.6 (363)](https://www.capterra.com/p/160498/Shortcut/reviews/) Starting Price $8.50/year Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [363 reviews](#user-reviews) Positive 347 Neutral 15 Negative 1 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 15,809 reviews from task management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Resource Management 4.7 Commenting/Notes 4.5 Assignment Management 4.7 Workflow Management 4.4 Task Scheduling 4.6 70%Fit Missing features Feature ratings Resource Management 3.6 Commenting/Notes NA Assignment Management 4.9 Workflow Management 4.3 Task Scheduling 4.6 User satisfaction User satisfaction 4.6 User reviews[4,604](https://www.capterra.com/p/158833/ClickUp/reviews/) Ease of use 4.3 Functionality 4.6 Value for money 4.6 Customer support 4.5 User satisfaction 4.6 User reviews[363](https://www.capterra.com/p/160498/Shortcut/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $8.50Per User, Per Year - Free version - Free trial Best for Best for ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, company leadership, and enterprise organizations. Best for Shortcut is ideal for mid-sized Agile software teams who are looking for a Kanban-style project management tool that has enterprise-grade features, but is simple to configure and use. ## User reviews Pros & cons LS Louis S. CTO > "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614) NK Nathan K. Owner > "I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146668) BT Brianna T. Lead Editor > "ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7125243) MD Miguel D. IT Manager > "mobile app is not so usefull as the desktop app, if you want full features, you need to upgrade the price plan getting more cost for almost the same things." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7162328) AN Annah N. Business Analyst > "One of the biggest advantages has been it's reporting and dashboard capabilities, which allow us to monitor key metrics such as sales pipeline, project completion rates, team..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) Shyam Kishor P. Developer > "The learning curve is incredibly steep, and the user interface can feel very overwhelming and cluttered when you are first setting things up. Because it does so much, it took me a..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851) EC Erica C. VP of Creative > "We moved different teams from different tools (Trello, Basecamp, Google spreadsheets, etc) years ago and combined everything into ClickUp, which brought all teams to the same..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136964) KM Katsia M. Director > "I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7113473) AN Annah N. Business Analyst > "It also provides us with a centralized digital workspace that has simplified data management by consolidating property listings, contracts, client communications and supporting..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) MH MaryHelen H. Sr Content Marketing Specialist > "I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067685) KH Kira H. Software Tester > "It successfully moves beyond the rigid structures of traditional project management software, allowing users to customize views(from elegant Kanban boards to detailed Gantt..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613) Jen P. Director > "Stability after major updates — every time ClickUp rolls out a large update, there tend to be bugs that can disrupt daily workflow." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609) EJ Emily J. Client Services Manager > "The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371) AD Alexandre D. Secretary General > "There was a problem with slow loading times while performing larger projects in which the numbers of subtasks to be worked out were high, reported by some team members." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) MC Miracle C. Owner > "The ability to customize views, create detailed task workflows, and collaborate with my team in real time makes it much easier to stay organized." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850) Wes P. Principal Software Engineer > "For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7103768) KH Kira H. Software Tester > "Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613) MARWA B. Designer > "Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7133227) VR Verified Reviewer marketing manager > "I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7121460) NI Nida I. Creative head > "The complexity of interface is overwhelming due to the multitude of features and customization options, which can make it difficult for new users to navigate and fully utilize the..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6566288) VR Verified Reviewer Science Communication Technician > "People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132351) TM Tracy M. BIM Manager > "Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6623329) NN Nabil N. IT Manager > "ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130331) Craig T. Director of Marketing > "Often, there are too many emails and recurring issues with closing out projects each month." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7100524) JAF Jane Abegail F. Customer Service > "It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7099227) AD Alexandre D. Secretary General > "The first time installation was daunting due to the many available features and took more effort than anticipated to get set-up as needed." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) AH Arielle H. CEO > "Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596) Brendan R. Workshop Manager > "The flip side of having so many features is that the platform can feel very cluttered and overwhelming at first." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7175978) VR Verified Reviewer HR coordinator > "I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146120) IA Ibrahim A. Admin > "It can also be slightly slow or buggy at times, especially with larger workspaces." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7131662) RM Rene M. IT Manager > "I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350) Andrew M. Architect > "There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7087056) EB Erick B. Director of Design and Research > "Overall the experience using ClickUp is amazing,offer highly customization workspace and multiple task view that make managing tasks efficient." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7169234) PL Pilar L. Trade marketing analyst > "To change the asignees of people in the process, the automations a lot of times do not work well and we have to asignee manually" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7014175) Kristin R. General manager > "It’s inexpensive and covers so many of our needs ranging from process documentation to simple task management to complex project management and automated integrations with other..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7036486) Rajiv S. Machine Learning Consultant > "Pages take long time to load and sometimes mobile app crashes." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116) AD Alexandre D. Secretary General > "In addition, the calendar function is helpful in coordinating deadlines between departments and the company's overall roadmap." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) Rajiv S. Machine Learning Consultant > "There are too many features I do not use, making the screen look very busy." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116) VR Verified Reviewer QA Engineer > "The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7137107) EB Erica B. COO > "I noticed minor lag when working on larger projects." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7155902) Katie C. Founder > "I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697) MS Marvin S. Lead Product Development > "It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464) AD Alexandre D. Secretary General > "The automation capabilities have saved us tons of time on repetitive tasks, and the team collaboration tools kept us informed across teams." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) MD Madalin D. CEO > "Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11,..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6846311) AD Alexandre D. Secretary General > "We have the flexibility to customize task views which helps when it comes to managing cross team workflows." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277) EJ Emily J. Client Services Manager > "Customer care is not very responsive to syncing problems." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371) VR Verified Reviewer Project Manager > "I also like how I can set tasks for people and have different views for field staff, invoicing etc." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7152219) LS Louis S. CTO > "Notifications can become noisy until properly tuned" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614) AN Annah N. Business Analyst > "We've been using Clickup for over 2years as our primary work management platform and it has become one of the most valuable tool in our day to day operations." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737) MA Mallory A. Director of Operations > "There is a pop up about updating sometimes that doesnt always work correctly." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132158) Jen P. Director > "It allows us to build systems that actually match how our team works vs. forcing us into a rigid structure." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609) VR Verified Reviewer Co-founder > "It gets expensive at scale and some of the premium options are only available with larger subscription plans." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6856399) RM Rene M. IT Manager > "As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350) VR Verified Reviewer Machine Learning Engineer > "That said, creating tasks in the right spot can feel overwhelming at times, and I wish that part was a bit more intuitive." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6880643) AH Arielle H. CEO > "My operations are now more organized than ever, and it's easier to collaborate on projects with my team without having to spend an excessively heavy amount of money adding seats to..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596) KT Katie T. Vp Operations > "The notifications often got ignored by my collaborators- it's hard to figure out the noise from the meaningful and it'd be helpful to have some guidance on how to make the software..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6563670) VR Verified Reviewer Bookkeeper > "Multiple ways to collaborate within a firm - highly customizable and works for different visual styles (Gantt, bird's eye, task by task) depending on the user's preference." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7044797) AC Alexandra C. Clerk > "For my boss who is gen. X he found it a bit frustrating at times and it did not flow to other programs well and he struggled with the process." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7006683) MC Miracle C. Owner > "My overall experience with ClickUp has been positive. Once I got past the initial learning curve, it became a powerful tool for organizing projects, tracking tasks, and collaborating." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850) Gisel B. Marketing and Digital Communication Specialist > "On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522) VR Verified Reviewer Sr Manager, Digital Marketing > "The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757) MS Marvin S. Lead Product Development > "Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464) Katie C. Founder > "Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697) Shana O. Principal > "For instance, if I wanted to view all of my upcoming article briefs I can not do that." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7066539) IH Izzy H. Marketing Manager > "Combines task management, docs, time tracking, goals and chat boxes so i can easily communication and delegate task within my team." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6822535) FR Frank R. Billing Specialist > "Honestly, it took us longer to get our finance team comfortable than the set up itself." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7138522) VR Verified Reviewer IT > "Click Up provides a wide range of features such as task management, time tracking, Gantt charts, and goal tracking, all in one platform." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6611175) MR Martina R. CEO and founder > "ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6692493) SC Sarah C. Teacher Success Manager > "It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7056138) VR Verified Reviewer Sr Manager, Digital Marketing > "Too many features working against each other." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757) VR Verified Reviewer Sales Tools Optimization Specialist > "ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6527353) SS Summer S. Office Manager > "There are potentially to many places to track tasks to the level that some get lost, behind different labels/folders/tabs." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6677005) Gisel B. Marketing and Digital Communication Specialist > "The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522) JO Jennifer O. Customer service representative > "It's slow sometimes when I open the app to input details, atimes it takes so much time to load stuffs, which can be a bit frustrating." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6543330) VR Verified Reviewer Full stack developer > "It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6685094) MD Martin D. Managing Director > "I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6582232) Shyam Kishor P. Developer > "ClickUp is an incredibly flexible, feature-packed hub that handles project collaboration and automations beautifully." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851) SB Sabre B. Systems Strategist > "It wouldn’t save what I wrote in a task description" [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136027) ZW Zach W. Enterprise Account Manager > "Overall my experience transitioning to using Clickup was good. Once I got past the learning curve it made keeping track of all my projects way easier and my whole team was finaly on..." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7168111) VR Verified Reviewer Art > "The interface is a little hard to understand." [See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7102941) [View Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/) MR Manish R. Software Engineer > "The task tracking feature is something I love, making a list of sub-tasks in a task is awesome it helps break down and simplify task." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) JH Jo H. Product Manager > "We cannot push a feature from productboard to shortcut as a feature, only as an epic, and also can't link it to an existing epic?" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) CC Cindy C. Product Manager > "Love the dark mode and the colour coding of different story types i.e bug, feature or chore so it's easy to see things at the high..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231741) JH Jo H. Product Manager > "Maybe it's just us not doing a good enough job onboarding our devs, but none of them realized that the most relevant view to them is..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The reporting function looks very comprehensive and powerful but we don't use it well enough." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) JH Jo H. Product Manager > "The integrations of shortcut with other commonly used software by product managers are lacking." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085386) AG Amy G. Customer Support Manager > "I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) AG Amy G. Customer Support Manager > "Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) FH Fredrik H. CEO > "Nice diagrams and overviews." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) MA Marco A. Project Manager > "See?Other than that, it would be awesome to be able to change the team shortcut url. When I've created my team account I didn't know..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4248165) SM Sam M. Web Developer > "The webhooks for external tool integrations is nice (i.e. Github) and it clearly lays out ticket history, commit/PR tracking, and..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186883) JD John D. VP of Engineering > "There are some quirks in group selection and application, filtering, and sorting that do not always let me cross-cut the data the ways..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188852) DW Doug W. Software Developer > "I like the ability to easily create projects, tickets, and sub-tasks and to easily create custom view and filter tickets." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186806) WA Wanja A. Product owner > "Moving stories between different Workflows is sometimes a bit annoying." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231275) KiV Kateřina V. Study Coordinator > "It also integrates with a lot of third-party tools, e.g. Slack, which works just fine and is helpful." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) TW Timothy W. Software Engineer > "Dependency tracking is essentially non-existent because there is no point in creating dependencies for a story if I can't then sort..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186781) PZ Paige Z. Product Manager > "I have found that the ability for me to create story templates for my team has improved the quality of the requirements for features,..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) DD Dylan D. Senior Software Engineer > "Search is also not great which can make it hard to lookup tickets and can cause duplicates / confusion when people can't find the..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3188710) AS Andrew S. Software Developer > "The API access allowed me to integrate Shortcut with my tooling to make tagging commits and code far simpler than ever before." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186833) CYK Ching Yen K. Chief Technology Officer > "Charging fee : I have team member join and leave, empty seat is a waste of money." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4246794) TM Thomas M. Senior Software Engineer > "I like the Github feature that allows linking PRs to tickets and move them along the workflow at different states." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186845) AG Amy G. Customer Support Manager > "Not user friendly for sorting or tagging for projects." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3698703) RA Rafael A. Marketing Leader > "I like how easelly is to edit, tracking and manage your Projects anda tasks." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) SJ Sam J. Director > "Unless you work in Agile methodology day in and day out, it can be difficult to understand how to effectively organize tasks/stories..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186896) EB Erika B. Customer Success Team Lead > "I like how I can access my teams reports and see what is currently being worked on." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231003) EH Emma H. Product Manager / Data Analyst > "This isn't to say that Shortcut doesn't have the right capabilities for notifications (commenting on stories is what I want..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186953) RA Rafael A. Marketing Leader > "We also manage our OKRs, so its very simple to connect those simple tasks to the strategic goals." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234406) MS Mike S. President > "When you add tickets they sometimes "disappear" because you did not classify them correctly, e.g. wrong team, wrong workflow, wrong..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186819) PG Paul G. Software Specialist > "Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3498285) SO Samantha O. Mobile Dev > "All of the agile terminology is flipped or thrown out in shortcut and it makes it so confusing. Why not stick to the commonly accepted..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187002) CJ Cristian J. CEO > "Its integration with GitHub and similar tools is best in class." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4236966) GR Gabriela R. Manager > "My team is not from the technology business so some features doesnt make sense to us." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231880) SJ Sam J. Android Software Engineer > "Shortcut provides a clear and useful overview of the tasks in the project." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4230840) LaD Lee-ann D. Director of Business Systems > "The biggest issue we have now, after using the app for a while, is that stories do not populate into the Gantt charts, only epics." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3194557) FH Fredrik H. CEO > "It is extremely easy to use." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) VR Verified Reviewer Implementations Strategist > "Searching for specific tickets is really lacking - the filters aren't present in the product and are hard to remember." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) FH Fredrik H. CEO > "Easy to get started with." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___5085369) AL Anthony L. Supervisor > "Sometimes, the UI glitches when commenting into a ticket and shows the markups instead." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187096) CK Caleb K. Software Engineer > "We are a small-medium sized software / digital marketing agency and this helps us plan out our biweekly sprints in a very effective..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186815) ND Nick D. Chief Technology Officer > "The product does not have a great way to document individual requirements or acceptance cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) PZ Paige Z. Product Manager > "I run 2 large scale applications and Shortcut has given my team the transparency it needs to operate at a high cadence." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187367) EI Eva I. Marketing > "Some of the features are cluttered in the interface, and it's not always easy to see which task is part of which work stream over time." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186775) VR Verified Reviewer Implementations Strategist > "I like getting a holistic view of all the work our engineering teams are doing, and can easily zoom in on the work of just my team." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187038) MB Maddie B. SDK Engineer > "Sometimes it's hard to tell which filters you have applied, and therefore why a certain ticket is/isn't showing up." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186762) VR Verified Reviewer Software Engineer > "It's non-invasive product that can be used in many different development processing styles, we have used it from Scrum, to KanBan to..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3554844) FA Fiona A. Account Executive > "There's no color coding system so can't differentiate between a hot priority and low priority" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186827) TL Thomas L. Developer > "The first major benefit we saw with Shortcut was the speed of interaction - instead of waiting for the interface to catch up, we could..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191775) VR Verified Reviewer Solutions Engineer > "sometimes tickets you create are lost in a void if not triaged correctly" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) KiV Kateřina V. Study Coordinator > "Shortcut is a project management tool which is very easy to use and is suitable for agile teams." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4681285) KK Kristiana K. Engineer > "The organization between stories, epics, workflows etc is confusing" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3191229) RC Russ C. Senior Engineer > "Also, searching and filtering is very robust." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4234108) CT Carl T. graduate student > "interface can be somewhat confusing, specifically creating new workflows" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) MR Manish R. Software Engineer > "It's super easy to use Shortcut features without going into much details as it's self reflective." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4232617) CG Camila G. Designer > "Naming conventions are awful in this software, epics, stories etc dont make sense" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187106) Alan S. Product Manager > "The collaboration with team members and tracking of features or bugs makes it very valuable for our dev and product teams!" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3043972) VR Verified Reviewer Full Stack Engineer > "Also don't like that there are no subtasks that expands to a whole ticket." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327046) RJ Rachel J. Software Engineer > "It is very helpful to have my PRs and cards so closely linked and better help my team understand their progress as they make their way..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186839) VR Verified Reviewer Solutions Engineer > "Sometimes the auto-save fails and you lose work" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3327017) IP Isak P. Developer > "Offers lots of customizability." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3984613) EC Elizabeth C. Project Manager > "Sometimes it's hard to remember where less often used features are." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187139) VR Verified Reviewer Operation Product Manajer > "I like the product; it's very user-friendly; I love the messages that appear when the platform is loading" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___4231772) KD Kathryn D. Chief of Staff > "The reason we stopped using it was we didn't actually need all the features that it had." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186876) JO Jared O. VP of Engineering > "Overall Shortcut is a great product and it's got a robust set of integrations that really help us to hone our Product and Sofware..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186799) VR Verified Reviewer Lead Engineer > "The burndown charts can be relatively hard to read." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186829) SF Sam F. Software Engineer > "The ability to create epics and cards at a basic level is good enough for most use cases." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186921) AL Antoinette L. Valuation assistant > "There is no invoicing or tracking time so this was a bit of a turn off for me if this feature is upgraded the overall experience would..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2876338) EN Emily N. Senior Product Manager > "The roadmap tool is extremely valuable for communicating progress and dependencies to the rest of my organization." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187124) KI Krishna I. sre > "The speed and loading time is quite slow." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186937) ND Nick D. Chief Technology Officer > "We love the tool and leverage it for all of our product management and agile software delivery workflows." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186884) VR Verified Reviewer Business Intelligence Developer > "Mostly dates feels confusing, and currently it only changes the interface from a card when the task is due." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) CT Carl T. graduate student > "Very helpful for planning what steps need to be taken, their relative priority and documenting progress/implementation in a research..." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3326793) LN Leo N. Software Engineer > "The mobile app experience wasn’t great when I first tried." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187713) MS Matt S. CEO > "Shortcut lets me track my tasks across projects with ease - in fact that's a core piece of what they do." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186960) Ezra S. Customer Support Engineer at Appointlet > "As a customer success manager, I file ticket reports and sometimes they get closed without my being alerted." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2448089) VR Verified Reviewer Founder > "It makes managing tasks so much easier" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3731108) RC Reena C. Customer Experience > "Easy for requests to get lost, hard to follow requests" [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3187029) KG Kirsty G. Teacher Support Specialist > "It has a fantastic Zendesk integration and multiple customizable fields." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3196414) VR Verified Reviewer Business Intelligence Developer > "I believe it's missing a few features that you should expect from a project management software." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2675704) BL Brian L. Software Engineer > "Everything is organized well, and it integrates with GitHub to let you track work in detail." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___3186877) PT Pierce T. Senior Software Engineer > "I don't know if this is just how we have it set up, or I am just not used to the interface yet." [See full review](https://www.capterra.com/p/160498/Shortcut/#Capterra___2473470) [View Reviews](https://www.capterra.com/p/160498/Shortcut/reviews/) ## User interface [ClickUp](https://www.capterra.com/p/158833/ClickUp/) 4.63 (4,604) [Shortcut](https://www.capterra.com/p/160498/Shortcut/) 4.60 (363) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important AI Copilot 120 Important ClickUp Top features 36/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/158833/ClickUp/#features) Shortcut 28/38 - Access Controls/Permissions - Activity Tracking - AI Copilot - API - Assignment Management - Calendar Management - Collaboration Tools - Commenting/Notes - Dashboard - Deadline Management - Dependency Tracking - Document Management - Drag & Drop - Email-to-Task Conversion - Gantt/Timeline View - Generative AI - Mobile Access - Prioritization - Project Planning - Project Templates - Project Tracking - Real-Time Notifications - Recurring Tasks - Reporting/Analytics - Resource Management - Search/Filter - Spreadsheet View - Sub-Task Management - Task Board View - Task Editing - Task Import - Task Progress Tracking - Task Scheduling - Task Tagging - Third-Party Integrations - Time Tracking - To-Do List - Workflow Management [See all features](https://www.capterra.com/p/160498/Shortcut/#features) ### Recognition ClickUp is recognized as a top-rated tool in 5 Capterra Shortlist reports Shortcut is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support ClickUp Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Shortcut Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ClickUp - By ClickUp - Located in United States - Founded in 2016 Shortcut - By Shortcut - Located in United States - Founded in 2015 ## 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