# Compare ClickUp vs Google Chat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ClickUp and Google Chat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158833-175800/ClickUp-vs-Chat

---

# ClickUp vs Google Chat Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ClickUpGoogle Chat2/4 selected

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

[## ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.6 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [4,604 reviews](#user-reviews)

Positive

4,382

Neutral

172

Negative

50

[## Google Chat](https://www.capterra.com/p/175800/Chat/)[4.5 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [2,385 reviews](#user-reviews)

Positive

2,167

Neutral

173

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 37,359 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Task Management

4.6

Multiple Projects

4.6

Project Planning/Scheduling

4.6

Commenting/Notes

4.5

Workflow Management

4.4

\--%Fit

Missing features

Feature ratings

Task Management

4.5

Multiple Projects

NA

Project Planning/Scheduling

NA

Commenting/Notes

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.6

User reviews[4,604](https://www.capterra.com/p/158833/ClickUp/reviews/)

Ease of use

4.3

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.5

User reviews[2,385](https://www.capterra.com/p/175800/Chat/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, company leadership, and enterprise organizations.

Best for

Businesses and teams of any size across various industries.

## User reviews

Pros & cons

LS

Louis S.

CTO

> "It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614)

NK

Nathan K.

Owner

> "I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146668)

BT

Brianna T.

Lead Editor

> "ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7125243)

MD

Miguel D.

IT Manager

> "mobile app is not so usefull as the desktop app, if you want full features, you need to upgrade the price plan getting more cost for almost the same things."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7162328)

AN

Annah N.

Business Analyst

> "One of the biggest advantages has been it's reporting and dashboard capabilities, which allow us to monitor key metrics such as sales pipeline, project completion rates, team..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737)

Shyam Kishor P.

Developer

> "The learning curve is incredibly steep, and the user interface can feel very overwhelming and cluttered when you are first setting things up. Because it does so much, it took me a..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851)

EC

Erica C.

VP of Creative

> "We moved different teams from different tools (Trello, Basecamp, Google spreadsheets, etc) years ago and combined everything into ClickUp, which brought all teams to the same..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136964)

KM

Katsia M.

Director

> "I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7113473)

AN

Annah N.

Business Analyst

> "It also provides us with a centralized digital workspace that has simplified data management by consolidating property listings, contracts, client communications and supporting..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737)

MH

MaryHelen H.

Sr Content Marketing Specialist

> "I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067685)

KH

Kira H.

Software Tester

> "It successfully moves beyond the rigid structures of traditional project management software, allowing users to customize views(from elegant Kanban boards to detailed Gantt..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613)

Jen P.

Director

> "Stability after major updates — every time ClickUp rolls out a large update, there tend to be bugs that can disrupt daily workflow."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609)

EJ

Emily J.

Client Services Manager

> "The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371)

AD

Alexandre D.

Secretary General

> "There was a problem with slow loading times while performing larger projects in which the numbers of subtasks to be worked out were high, reported by some team members."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277)

MC

Miracle C.

Owner

> "The ability to customize views, create detailed task workflows, and collaborate with my team in real time makes it much easier to stay organized."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850)

Wes P.

Principal Software Engineer

> "For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7103768)

KH

Kira H.

Software Tester

> "Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7156613)

MARWA B.

Designer

> "Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7133227)

VR

Verified Reviewer

marketing manager

> "I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7121460)

NI

Nida I.

Creative head

> "The complexity of interface is overwhelming due to the multitude of features and customization options, which can make it difficult for new users to navigate and fully utilize the..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6566288)

VR

Verified Reviewer

Science Communication Technician

> "People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132351)

TM

Tracy M.

BIM Manager

> "Unfortunately, I need to upgrade to a paid subscription to continue using the Timesheets feature, which is one of the main reasons for using ClickUp, and I can use a free version of..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6623329)

NN

Nabil N.

IT Manager

> "ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130331)

Craig T.

Director of Marketing

> "Often, there are too many emails and recurring issues with closing out projects each month."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7100524)

JAF

Jane Abegail F.

Customer Service

> "It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7099227)

AD

Alexandre D.

Secretary General

> "The first time installation was daunting due to the many available features and took more effort than anticipated to get set-up as needed."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277)

AH

Arielle H.

CEO

> "Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596)

Brendan R.

Workshop Manager

> "The flip side of having so many features is that the platform can feel very cluttered and overwhelming at first."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7175978)

VR

Verified Reviewer

HR coordinator

> "I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7146120)

IA

Ibrahim A.

Admin

> "It can also be slightly slow or buggy at times, especially with larger workspaces."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7131662)

RM

Rene M.

IT Manager

> "I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350)

Andrew M.

Architect

> "There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7087056)

EB

Erick B.

Director of Design and Research

> "Overall the experience using ClickUp is amazing,offer highly customization workspace and multiple task view that make managing tasks efficient."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7169234)

PL

Pilar L.

Trade marketing analyst

> "To change the asignees of people in the process, the automations a lot of times do not work well and we have to asignee manually"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7014175)

Kristin R.

General manager

> "It’s inexpensive and covers so many of our needs ranging from process documentation to simple task management to complex project management and automated integrations with other..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7036486)

Rajiv S.

Machine Learning Consultant

> "Pages take long time to load and sometimes mobile app crashes."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116)

AD

Alexandre D.

Secretary General

> "In addition, the calendar function is helpful in coordinating deadlines between departments and the company's overall roadmap."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277)

Rajiv S.

Machine Learning Consultant

> "There are too many features I do not use, making the screen look very busy."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7076116)

VR

Verified Reviewer

QA Engineer

> "The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7137107)

EB

Erica B.

COO

> "I noticed minor lag when working on larger projects."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7155902)

Katie C.

Founder

> "I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697)

MS

Marvin S.

Lead Product Development

> "It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464)

AD

Alexandre D.

Secretary General

> "The automation capabilities have saved us tons of time on repetitive tasks, and the team collaboration tools kept us informed across teams."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277)

MD

Madalin D.

CEO

> "Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11,..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6846311)

AD

Alexandre D.

Secretary General

> "We have the flexibility to customize task views which helps when it comes to managing cross team workflows."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7172277)

EJ

Emily J.

Client Services Manager

> "Customer care is not very responsive to syncing problems."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7083371)

VR

Verified Reviewer

Project Manager

> "I also like how I can set tasks for people and have different views for field staff, invoicing etc."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7152219)

LS

Louis S.

CTO

> "Notifications can become noisy until properly tuned"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7145614)

AN

Annah N.

Business Analyst

> "We've been using Clickup for over 2years as our primary work management platform and it has become one of the most valuable tool in our day to day operations."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7170737)

MA

Mallory A.

Director of Operations

> "There is a pop up about updating sometimes that doesnt always work correctly."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7132158)

Jen P.

Director

> "It allows us to build systems that actually match how our team works vs. forcing us into a rigid structure."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7130609)

VR

Verified Reviewer

Co-founder

> "It gets expensive at scale and some of the premium options are only available with larger subscription plans."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6856399)

RM

Rene M.

IT Manager

> "As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7067350)

VR

Verified Reviewer

Machine Learning Engineer

> "That said, creating tasks in the right spot can feel overwhelming at times, and I wish that part was a bit more intuitive."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6880643)

AH

Arielle H.

CEO

> "My operations are now more organized than ever, and it's easier to collaborate on projects with my team without having to spend an excessively heavy amount of money adding seats to..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7048596)

KT

Katie T.

Vp Operations

> "The notifications often got ignored by my collaborators- it's hard to figure out the noise from the meaningful and it'd be helpful to have some guidance on how to make the software..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6563670)

VR

Verified Reviewer

Bookkeeper

> "Multiple ways to collaborate within a firm - highly customizable and works for different visual styles (Gantt, bird's eye, task by task) depending on the user's preference."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7044797)

AC

Alexandra C.

Clerk

> "For my boss who is gen. X he found it a bit frustrating at times and it did not flow to other programs well and he struggled with the process."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7006683)

MC

Miracle C.

Owner

> "My overall experience with ClickUp has been positive. Once I got past the initial learning curve, it became a powerful tool for organizing projects, tracking tasks, and collaborating."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151850)

Gisel B.

Marketing and Digital Communication Specialist

> "On the other hand, it also means that there are at times too many features that cause some general issue, especially when dealing with large data and multiple integrations."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757)

MS

Marvin S.

Lead Product Development

> "Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6420464)

Katie C.

Founder

> "Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7098697)

Shana O.

Principal

> "For instance, if I wanted to view all of my upcoming article briefs I can not do that."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7066539)

IH

Izzy H.

Marketing Manager

> "Combines task management, docs, time tracking, goals and chat boxes so i can easily communication and delegate task within my team."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6822535)

FR

Frank R.

Billing Specialist

> "Honestly, it took us longer to get our finance team comfortable than the set up itself."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7138522)

VR

Verified Reviewer

IT

> "Click Up provides a wide range of features such as task management, time tracking, Gantt charts, and goal tracking, all in one platform."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6611175)

MR

Martina R.

CEO and founder

> "ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6692493)

SC

Sarah C.

Teacher Success Manager

> "It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7056138)

VR

Verified Reviewer

Sr Manager, Digital Marketing

> "Too many features working against each other."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7128757)

VR

Verified Reviewer

Sales Tools Optimization Specialist

> "ClickUp can make your work more organized by allowing you to create various spaces in which you can divide your companies or departments to make your tasks be where they belong."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6527353)

SS

Summer S.

Office Manager

> "There are potentially to many places to track tasks to the level that some get lost, behind different labels/folders/tabs."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6677005)

Gisel B.

Marketing and Digital Communication Specialist

> "The key distinctive aspect of ClickUp that can help users manage projects more efficiently is the ability to switch between the Gantt chart, the Kanban board, and the list view."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6508522)

JO

Jennifer O.

Customer service representative

> "It's slow sometimes when I open the app to input details, atimes it takes so much time to load stuffs, which can be a bit frustrating."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6543330)

VR

Verified Reviewer

Full stack developer

> "It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6685094)

MD

Martin D.

Managing Director

> "I had a period a couple of months in where for whatever reason i stopped using it and cracked on with a busy period and when I came back to it, there was far too much time required..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___6582232)

Shyam Kishor P.

Developer

> "ClickUp is an incredibly flexible, feature-packed hub that handles project collaboration and automations beautifully."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7151851)

SB

Sabre B.

Systems Strategist

> "It wouldn’t save what I wrote in a task description"

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7136027)

ZW

Zach W.

Enterprise Account Manager

> "Overall my experience transitioning to using Clickup was good. Once I got past the learning curve it made keeping track of all my projects way easier and my whole team was finaly on..."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7168111)

VR

Verified Reviewer

Art

> "The interface is a little hard to understand."

[See full review](https://www.capterra.com/p/158833/ClickUp/#Capterra___7102941)

[View Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/)

SP

Sara P.

Director of Operations

> "Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7065986)

SH

Sophia H.

Patient Care Coordinator

> "The least thing I like about Goolge Chat is that the chat history disappears if you close out of your windows after 24..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7162240)

Brandy Z.

CEO and Principal Consultant

> "I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

SG

Sara G.

Owner

> "Google Chat has way less functionality than dedicated chat tools like Slack; and it's hard to identify notifications amidst..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6641637)

VR

Verified Reviewer

Administrative Assistant

> "It's so nice to be able to reference any past conversations, able to send documents easily, and have group messages or just..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6858934)

MST

Mariane Stephanie T.

Manager

> "it is not interesting to use it if you want to hold with many people at the same time. And, if you doant have a google..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

VR

Verified Reviewer

Realtor

> "Customizable options, no bugs or problems, and great customer support."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7099775)

DC

Daniel C.

Benefits and Compliance Manager

> "The double notification isn't a huge issue but it can clutter your email."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

LW

Levin W.

Cashier

> "Overall experience customer support is great helps you with problems the schedule and calendar I love it"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7109106)

JS

Jinisha S.

Technical assistance

> "Compared to other messaging platforms, it may lack some advanced features and customizability options. Although it..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JK

James K.

Manager

> "Great internal company software to be able to communicate with colleagues, as well as great integrations"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012211)

MG

Mike G.

Member of Technical Staff

> "It is hard to reach a human agent and often times tickets for bugs gets bounced to completely different departments."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

AG

Advik G.

Education Manager

> "It is a good free website that is recommend to users who don't want to pay money, want good seamless integration with other..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6517991)

WJ

Whitney J.

HR Assistant

> "The only con that I can come up with, is that you can only upload one document to a chat."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

MG

Mike G.

Member of Technical Staff

> "There are tons of integration that works with gmail and gcal."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

RI

Roberto I.

Digital traffic specialist

> "However, the inability to see if messages have been viewed is a drawback, as it can create uncertainty and delay in..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

Portia A.

Nurse

> "I like that everything stays connected in one place without needing multiple apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

AM

Alexander M.

Repair technician

> "One thing i dont like is that on mobile, when i use chats connected with my work email it will automatically sign me out of..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

RI

Roberto I.

Digital traffic specialist

> "Similarly, the Google Meet integration streamlines meeting setup with just one click, simplifying remote collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654303)

AM

Alexandra M.

Operational Services Manager

> "Google Chat feels a little disorganized and I also wish that the chat would pop up in the same bottom right corner as when..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6838832)

Portia A.

Nurse

> "Overall, Google Chat has been a convenient tool for communication and collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7150535)

MW

Maxi W.

Controller

> "Sometimes when searching for keywords within existing chats it fails to identify everything."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6669978)

JS

Jinisha S.

Technical assistance

> "Overall, Google Chat offers a streamlined and efficient communication experience, especially for users already integrated..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6418602)

JB

Jatin B.

Communication system tester

> "No support for sending large files (limited to 100MB)"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

Brandy Z.

CEO and Principal Consultant

> "It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071830)

AE

Aaron E.

Trainer

> "We found nothing particularly special about Google Chat, as it lacks standout features compared to other messaging apps."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6491782)

TA

Turan A.

IT Admin

> "Unlike normal chat software, it offers an ideal service for meetings, thanks to its event tool, project presentation,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

Reynaldo O.

Freelancer

> "In my opinion it is a waste of space, and I need to delete it from my linked email accounts."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

BW

Bradley W.

Director

> "I wouldn’t personally choose it over Teams, but where clients use it, it causes no trouble and I enjoy working within it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Samuel A.

Digital marketing manager

> "It can be sometimes slow and has limited chatting features"

[See full review](https://www.capterra.com/p/175800/Chat/#GetApp___6689075)

VSPP

VENKATA SAI PRASAD P.

Student

> "I love the chatting interface of the application and the messages are fast and the free to use thank you."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7012606)

EC

Eric C.

CFO

> "Notifications do not reflect read messages properly."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6636634)

AM

Alex M.

Software Engineer

> "Google Chat is integrated with other Google Workspace apps, including Gmail and Google Drive, making it easy to share files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5070536)

BW

Bradley W.

Director

> "Two things: 1) I dislike the “quote in new thread feature”."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7025486)

Iyer A.

National Sales Manager

> "Instant communications, light platform that reduces lag, incorporates meetings and file share and has a GREAT mobile..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6289015)

CW

Cody W.

HR Generalist

> "On some devices, it has the tendency to run a bit slow."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

CP

Chassis P.

Office Assistant

> "Google Chat is a free resource with gmail that is great to communicate with other people in your organization."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6589926)

SW

Stephanie W.

Kids Director

> "Sometimes I lose replies to messages in threads."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6735043)

JL

Judith L.

office manager

> "I really like it, no need to pay extra and helps me to be on track with my teamwork if they have any questions when they are..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6832054)

Reynaldo O.

Freelancer

> "My overall experience with Google chat is unnerving and not a highly rated chat communication tool."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6656904)

AM

Alexander M.

Repair technician

> "Overall google chats is a great way to keep in contact with colleagues and share pictures, documents or other files"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6450932)

JA

Justin A.

Owner

> "Every once in a while I incur an inability to share my screen or a glitch, but often time I attribute that to my internet..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357442)

MST

Mariane Stephanie T.

Manager

> "the interface of google chat is quite simple and with no complexity."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7067933)

BH

Barnabe H.

Developper

> "Not many unique features, it's a very basic chat app"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6441349)

JA

Jamie A.

Prompt Engineer

> "It helps me be more efficient, and there is no "free" version or addons that we need to get."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6433390)

SL

Sandra L.

Lawyer

> "I don't like that it pops up in the middle of my email browser, and I can't have the chat open at the same time as my email..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6357135)

KCG

Khim Cate G.

CSR

> "Google chat understands the value of urgent and instant messaging, making it easier for users to post important files,..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6033734)

LC

ÁLvaro C.

Accounting Technician

> "For instance the limited ability to customize the platform's appearance. While it offers basic customization options, such..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4783939)

VM

Vincenzo M.

Financial Accountant

> "Good tool works well, but is missing some crucial third party tools integrations."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6654402)

RL

Rosland L.

Corporate Paralegal

> "These persons, I discovered were scammers and fake."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6437264)

Aditya S.

Test Engineer

> "Google chat has been a great software to communicate with client, colleagues and testers for us."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6675139)

Martín V.

Senior Associate

> "The notifications could be clearer and the general appearance is not very smooth."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5063895)

MG

Mike G.

Member of Technical Staff

> "The interface on the web is extremely polished and efficient."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7071193)

Kwandile Mabutho K.

Reviewer

> "The instant messaging is not instant it is slow and has lags"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6069695)

JB

Jatin B.

Communication system tester

> "Integration with other Google apps like Drive and Calendar"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6435724)

VR

Verified Reviewer

Project Manager, Market Insights

> "It does not capture some words that are mentioned in the chat or it is searching more spaces/group chats instead the..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641778)

MT

Mary T.

President

> "Very helpful for instant chatting and messaging within big teams..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6622264)

LA

Lani A.

Team Leader

> "there are some bugs hat is needed to be fixed"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6197805)

DE

Dawn E.

Ops Mgr

> "The convenience of team communication using Google chat with different workstations in the same building or even different..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6358962)

AW

Alysa W.

Photographer

> "How many hackers use it to run their scams"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5054516)

CC

Chitranzan C.

Insurance Advisor

> "I can easily set up Google meet via Google chat as well and that’s what I love about it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6837711)

TD

Tommy D.

Consultant

> "One potential downside is that some features, such as screen sharing, are not available on the mobile version of the app."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4786369)

MK

Musonda K.

CSO

> "makes it good to communicate quickly especially when calls are not an option"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6405825)

Kevin E.

Inside Sales Manager

> "I don't like that Google chat allows for only one hyperlink or inline image per chat message."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4382203)

KC

Kelsea C.

Secretary

> "This helped us a ton through our email to where if someone is on the phone, we can give them instructions on how to answer..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5052169)

VR

Verified Reviewer

QA Engineer

> "I think its APIs at the moment are fairly limited and do not provide a lot of integration options with third party tools."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4003084)

NE

Nikki E.

Junior Partner Support SPecialist

> "Google chat is very helpful when it comes to communication as it cover wide location, so we can communicate even our clients..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6190862)

Allen E.

President

> "its very basic, more business like and less fun like whatsapp. "

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___5050541)

WJ

Whitney J.

HR Assistant

> "Google support has been easy to work with when issues have arised."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7050266)

VR

Verified Reviewer

Owner

> "I hope the developers must improve this feature because I don't get the purpose of it."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6356124)

VR

Verified Reviewer

Project Manager

> "Super easy to use!"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7126019)

KB

Kevin B.

Owner

> "The customer service is subpar."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6164249)

DC

Daniel C.

Benefits and Compliance Manager

> "Functionality is also easy to use."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___7156551)

GH

Gompa H.

Software Quality Analyst

> "Does not support large video files and sometimes video take more time to load"

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4640088)

Baylee N.

Talent Partner

> "I like the functionality of Google chat, its very easy to use and widely used among many."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6861007)

VM

Vishwajeet M.

Digital Marketor

> "Additionally, GoogleChat may not offer the same level of security and privacy as some other messaging and collaboration..."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4641265)

APD

Anu Priya D.

Lead Healthcare Recruiter

> "It's simple to use, and the integration with Google Workspace makes it a breeze for collaboration."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6791406)

AI

Ally I.

Property Manager

> "It's easy to message the wrong person because of the layout."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6288681)

CW

Cody W.

HR Generalist

> "It's easy to create, manage, collaborate, & suspend chat conversations with everyone I need to."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___6420984)

TA

Turan A.

IT Admin

> "It is very difficult to find a negative or negative trait."

[See full review](https://www.capterra.com/p/175800/Chat/#Capterra___4937364)

[View Reviews](https://www.capterra.com/p/175800/Chat/reviews/)

## User interface

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

4.63 (4,604)

[Google Chat](https://www.capterra.com/p/175800/Chat/)

4.53 (2,385)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Agile Methodologies

120

Important

ClickUp

Top features

43/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/158833/ClickUp/#features)

Google Chat

7/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Billing & Invoicing
-   Budget Management
-   Calendar Management
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Feedback Management
-   File Sharing
-   Forecasting
-   Gantt/Timeline View
-   Generative AI
-   Idea Management
-   Issue Management
-   Kanban Board
-   Key Performance Indicators
-   Milestone Tracking
-   Mobile App
-   Multi-Channel Communication
-   Multiple Projects
-   Portfolio Management
-   Predictive Analytics
-   Prioritization
-   Productivity Analysis
-   Project Planning/Scheduling
-   Recurring Tasks
-   Remote Support
-   Reporting/Project Tracking
-   Resource Management
-   Risk Management
-   Tagging
-   Task Management
-   Testing/QA Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Traditional Methodologies
-   User Management
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/175800/Chat/#features)

### Recognition

ClickUp is recognized as a top-rated tool in 5 Capterra Shortlist reports

Google Chat is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Team CommunicationSoftware (2026) 

### Deployment & support

ClickUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Chat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ClickUp

-   By ClickUp
-   Located in United States
-   Founded in 2016

Google Chat

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

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$10/month

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$4.99/month

4.6

Features

4.6

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/158833-169607/ClickUp-vs-Clockify)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.3

Features

4.4

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/168668-175800/Microsoft-Teams-vs-Chat)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

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$10/month

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4.6

Features

4.4

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-158833/JIRA-vs-ClickUp)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/175800-180347/Chat-vs-Telegram)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$10/month

Price

$10.99/month

4.6

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158833-184581/ClickUp-vs-Asana-PM)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-175800/Slack-vs-Chat)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

$10/month

Price

$9/month

4.6

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-158833/monday-com-vs-ClickUp)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Contact vendor for pricing

Price

$29/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-175800/Connecteam-vs-Chat)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/)

$10/month

Price

$5/month

4.6

Features

4.3

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/158833-211559/ClickUp-vs-Trello)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.3

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-247901/Chat-vs-Google-Workspace)

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,604)](https://www.capterra.com/p/158833/ClickUp/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$10/month

Price

$10/month

4.6

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-158833/Wrike-vs-ClickUp)

[Google Chat](https://www.capterra.com/p/175800/Chat/)[4.53 (2,385)](https://www.capterra.com/p/175800/Chat/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Contact vendor for pricing

Price

$6/month

4.3

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175800-176572/Chat-vs-Google-Hangouts)