# Compare Cloudbeds vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Cloudbeds and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty --- # Cloudbeds vs Guesty Features and Cost Comparison Last updated June 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CloudbedsGuesty2/4 selected [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) [## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.1 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [342 reviews](#user-reviews) Positive 285 Neutral 19 Negative 38 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [480 reviews](#user-reviews) Positive 413 Neutral 20 Negative 47 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,829 reviews from channel management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Not enough reviews Feature ratings Data Synchronization 3.2 Calendar Management 3.9 Multi-Channel Management 3.4 Real-Time Data \-- Inventory Control 4.0 78%Fit High performer Feature ratings Data Synchronization 4.2 Calendar Management 4.5 Multi-Channel Management 4.3 Real-Time Data 4.5 Inventory Control 3.5 User satisfaction User satisfaction 4.3 User reviews[342](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.1 Customer support 4.1 User satisfaction 4.4 User reviews[480](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons TW Tedd W. Owner, Operator > "We've been able to add dining bills from our restaurant and create reservations so easily." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) JR Jeanette R. Proprietor > "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) EH Eric H. Owner > "It's been a powerful tool for our team to scale from one property to four properties." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601) TM Tori M. Owner Operator > "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) OP Olga P. Hotel Manager > "It provides all the necessary tools to manage hotel operations effectively." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) JR Jeanette R. Proprietor > "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742) TM Tori M. Owner Operator > "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894) OP Olga P. Hotel Manager > "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860) TW Tedd W. Owner, Operator > "It's thorough, they've thought of so many details that really help the hotelier seemlessly run the business through the..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) CM Cameron M. CEO > "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) Louie B. Owner - Operator > "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) KG Kari G. Front desk > "No way to sort individual dates no easy way to fine specific data for DAI." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) CS Chelsea S. Manager > "We have felt it's a great product for the cost, with decent customer support and a great help article library." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) TW Tedd W. Owner, Operator > "I can't imagine how we'd manage OTA's without this process." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7154301) CS Chelsea S. Manager > "I have found the transition to Cloudbeds, and use of the product, easy and excellent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618) HB Henk B. Owner > "I have never seen any of those request being picked up and translated into an update." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) MS Manveer S. Owner > "I really liked how easy the CloudBed hotel management software was to use." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923) NB Navraj B. Owner > "Not setup to support basic steps of service for any hotel business." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) HB Henk B. Owner > "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) KI Kenji I. GM > "Taxes aren't included in payout breakdowns, not sure how that was decided." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) KE Kira E. Executive Assistant > "I love the online program so that I can check on items and make reservations from our main corporate office." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) Louie B. Owner - Operator > "I believe one of the biggest things lacking today in business is relationship and loyalty." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096) KI Kenji I. GM > "Nice calendar and dashboard." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) CM Cameron M. CEO > "Cloudbeds is hands-down the worst customer service on the planet." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823) VR Verified Reviewer Application Engineer > "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739) HB Henk B. Owner > "Release introduce new problems that never get solved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067) Christopher G. owner > "It is easy to use on the desktop or mobile.... and the Service is amazing.. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343) KI Kenji I. GM > "A simple report will force you to do a bunch of manual calculations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) JG Jehiel G. Owner > "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) PPT Poul Percy T. CEO > "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769) KE Kira E. Executive Assistant > "Cloudbeds is an all in one system which makes running the day to day operations easy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) BB Brian B. gm > "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) BB Brian B. gm > "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596) NB Navraj B. Owner > "Technical support is non existent." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) KG Kari G. Front desk > "It’s so user friendly." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513) KI Kenji I. GM > "The software can be painfully unintuitive." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) HE Henrico E. Director > "It has for a long time served as an umbrella in my hospitality management journey." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) VR Verified Reviewer managing partner > "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) KE Kira E. Executive Assistant > "They are always creating new features and working on improvements which is great." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668) NB Navraj B. Owner > "Reports are useless." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) JG Jehiel G. Owner > "We really like your team's commitment to help solve problems." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300) NB Navraj B. Owner > "Technical support is trash." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990) SP Shamita P. Director of Sales > "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342) RM Reece M. Manager > "I’d rate them lower if it was possible" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878) JT Jordin T. Manager > "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571) KI Kenji I. GM > "Reporting is oddly very lacking." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070) SS Sam S. Proprietor > "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249) VR Verified Reviewer managing partner > "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976) HS Henry S. Lodging Manager > "There are a lot of great features for managing your property like a hotel." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167) RA Roger A. Owner > "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554) MN Mahesh N. Owner > "The team member are very supportive in the sense of billing support,technical help and they are real human behind this..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261) GD Greg D. Owner > "Additionally, the checkout page on the website they build you is not end user friendly for customers." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197) AH Alex H. Owner > "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778) JG Jennifer G. CFO > "THIEVES, they allowed someone to transfer my account without my approval and authorization." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630) NP Nancy P. Owner > "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453) DE David E. Owner > "Cloudbeds still is trying to charge us even though no services were provided. " [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) PA Pharinya A. (Ex) night shift > "All-in-one software that anyone can learn within a few hours or days." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067) RD Ryan D. Managing Director > "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083) LT Linh T. GM > "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468) KB Kerry B. Director > "The customer service is far too complicated and takes too long." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248) YT Yoselin T. Recepcionist > "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403) CB Charles B. Pres > "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593) RL Richard L. Owner > "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698) JL Johan L. Idoalot > "Not overviewing the actual customer price." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984) VR Verified Reviewer Hotel Consultant > "You are able to add useful modules such as revenue management and housekeeping." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3119637) SH Svetlana H. Ceo > "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381) MD Mark D. owner > "The software works and if an issue or question arises: their help desk replies almost instantly, knowledgeable and..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691) KK Kevin K. Owner > "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068) JD Julieann D. Director > "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia" [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640) HE Henrico E. Director > "I had issues with bookings." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854) MD Mark D. owner > "I read many horror stories on failing support from many hotel management software companies, When I found Cloudbeds online..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3224691) DE David E. Owner > "The set up was never completed." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529) RD Richard D. Sales Manager > "ease of use and the chat support...when they answer promptly." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540564) EK Engin K. Owner > "Also sometimes connection cuts with booking so it doesnt send the price change." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4016070) CS Caroline S. Channels Manager > "If you look for an efficient and Complete PMS, and you have a small property, this is a really good system." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3484451) SH Svetlana H. Ceo > "we just suddenly stopped receiving our payouts... no emails, no calls, just no payouts." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381) LG Larry G. Operations Manager > "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893) MS Matthew S. Owner > "There are lots of problems and they are ignored until they are magically fixed and then they act like it was perfect all..." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4415129) SB Selene B. Hotel Manager > "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379) HS Henry S. Lodging Manager > "It was great at first but when bugs appeared after a major software update they failed us." [See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167) [View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) DB Diego B. CEO > "One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) DB Diego B. CEO > "Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) DE Damola E. M > "Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the system..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) SV Susan V. Owner > "I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) KH Kevin H. Director > "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) SV Susan V. Owner > "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) TG Tristan G. Owner > "Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest prices they..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) SP Simon P. Founder > "I can't think of any obvious cons except that perhaps the fact that the desktop version logs me out between sessions" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7158775) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) DE Damola E. M > "The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) DE Damola E. M > "I also value the detailed reporting and insights, which help track performance and make informed business decisions." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) DE Damola E. M > "What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) JL Joan L. Property manager > "Bugs and issues with connectivity." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152905) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) JR John R. President > "Managing reservations, guest communication, and operational tasks is extremely efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface 4.30 (342) 4.42 (480) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Cloudbeds 37/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/158839/Cloudbeds/#features) Guesty Top features 42/49 - Activity Dashboard - Activity Tracking - AI Copilot - API - Availability Management - Calendar Management - Campaign Management - Channel Analytics - Collaboration Tools - Commission Management - Content Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management - Dynamic Pricing - Electronic Payments - Email Templates - Generative AI - Incentive Management - Inventory Control - Inventory Management - Inventory Tracking - Invoice Management - Lead Management - Multi-Channel Campaigns - Multi-Channel Distribution - Multi-Channel Management - Multi-Channel Marketing - Opportunity Management - Order Management - Partner Management - Partner Portal - Performance Metrics - Pipeline Management - Price/Margin Management - Promotions Management - Real-Time Analytics - Real-Time Data - Real-Time Updates - Referral Management - Reporting & Statistics - Sales Reports - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports No recognitions have been awarded to Guesty ### Deployment & support Cloudbeds Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Cloudbeds - By Cloudbeds - Located in United States - Founded in 2012 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.1 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-158839/Hostaway-vs-Cloudbeds) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 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4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (249)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.1 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.42 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty) 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