# Compare Cloudbeds vs Semper 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and Semper based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158839-164816/Cloudbeds-vs-Hospitality-Software

---

# Cloudbeds vs Semper Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudbedsSemper2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

284

Neutral

19

Negative

38

[## Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

KK

Based on [138 reviews](#user-reviews)

Positive

116

Neutral

18

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 2,854 reviews from hospitality property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

Reservations Management

4.2

Calendar Management

3.9

Booking Management

4.2

Data Synchronization

3.2

Online Booking

4.0

78%Fit

High performer

Feature ratings

Reservations Management

4.5

Calendar Management

4.4

Booking Management

4.4

Data Synchronization

3.5

Online Booking

4.3

User satisfaction

User satisfaction

4.3

User reviews[341](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.3

User reviews[138](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$9Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

Independent 4- to 5-star hotels, lodges, and resorts with 50+ rooms, restaurants, bars, and conference venues. Ideal for GMs seeking a unified, efficient solution.

## User reviews

Pros & cons

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

TB

Tommy B.

General Manager

> "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

KK

Kelly K.

Reservations

> "Love that the proforma come out as a word document so we can edit it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669382)

GP

Gerrit P.

Director

> "Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

AH

Achmat H.

Director

> "stock control is bang in and the waiters find it smooth and easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

FB

Farryn B.

Operations Controller

> "Sometimes the different reports relating to revenue and stock control do not provide consistent..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6068608)

AS

Alicia S.

Wedding sales and coordinator

> "It makes my job a lot easier, getting things done and learning what to add throughout the process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6664671)

JG

Jacomine G.

General and Accounts Manager

> "Some aspects are a bit over-complicated to get a hang of if you did not receive proper training from..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122815)

AH

Achmat H.

Director

> "Its user friendly and easy, we run our restaurant fully on Semper and love it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6823029)

LG

Leanne G.

Lodge Manager

> "Not fun.... When I pull stock on hand reports to check on my staff - I always have to data sort as..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6124368)

HA

Henri A.

CEO

> "The biggest advantage is that we can access it from anywhere;"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667008)

KE

KATHERINE E.

BOOKKEEPER

> "Only issue we cannot have two Booked By on a Reservation."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

GS

Gerald S.

Managing Director

> "It helps us to manage our property remotely especially with the new browser version."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

SB

Shaah B.

Director

> "Poor turnaround and feedback on more technical queries."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6674613)

LC

Leisha C.

Key Account Manager

> "Customer support from the Semper team has been exceptional. Whenever I have had questions or needed..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4861625)

LV

Lyndri V.

Manager

> "When you can't change the dates for when invoice has been made...need to make new invoice..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4870244)

WM

WESTON M.

Manager

> "offers 24/7 support team with prompt response."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667171)

NC

Nikki C.

Events and Guest Relations Manager

> "It's difficult to understand how to use the various functions, e.g. function sheet etc. (not..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140022)

AK

Andrew K.

Resort Manager

> "I am inquisitive by nature and I am always looking for new methods to achieve the results we require."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

SR

Sarika R.

General Manager

> "The search function does not display all reservations searched for in that name"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4864910)

LC

Lindia C.

Personal Assistant

> "Semper has made a big difference in our Company. Before we couldn't go back on daily reports or check..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123085)

AP

Annaloice P.

Director

> "The lack of support when we asked our local product provider to see the errors that happen when we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AK

Andrew K.

Resort Manager

> "Generally the support we get from the Semper Help-Desk is very good."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6669813)

AJ

Alex J.

Owner

> "You can not integrate different properties onto the same data base"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6131541)

AM

Amanda M.

Reservations Manager

> "The system is easy to learn and any new members of the team catch on pretty quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

GP

Gerrit P.

Director

> "Having to scroll through button lists take up unnecessary time and lead to mistakes."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

GS

Gerald S.

Managing Director

> "The reporting system also helps with all aspects of the business."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4869250)

ML

Minette L.

Reservations Manager

> "Frequently we have to call Semper and ask why our invoices/statements are wrong."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

WM

Winsome M.

Reservations

> "He is very patient, and knowledgeable."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671842)

AP

Annaloice P.

Director

> "It’s been very stressful to use especially with lack of support after installation which is not what..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

AM

Amanda M.

Reservations Manager

> "It is user friendly, straight to the point and detailed."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6667361)

TP

Thato P.

Reservations Team Leader

> "Unable to generate the Excel sheet for the daily sales report."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4951572)

KE

KATHERINE E.

BOOKKEEPER

> "We have found the Semper system is very User friendly system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6671848)

Martin V.

Operations Manager

> "Semper has glitches or is offline that creates issues"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

ML

Minette L.

Reservations Manager

> "It is user friendly and even if there is something we do not understand, we can call Semper and we..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

HA

Hester A.

Accountant

> "I find their accounting side totally unpractical and difficult for non-accounting people to use."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122826)

GP

Gerrit P.

Director

> "Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140007)

RS

Rhona S.

Operations Manager

> "Too big a program for our slow internet in Namibia"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122802)

KP

Karla P.

Manager

> "His knowledge and responsiveness have made resolving issues a smooth and efficient process."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6062236)

JL

Janice L.

housekeeper

> "little hick ups and after hours support not always able to assist"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122830)

AP

Annaloice P.

Director

> "I was told it will make me stress free when is come to warehouse accountability"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

JO

Jeanne O.

CEO

> "The system is not very user friendly and I have to ask for support before doing anything"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4973620)

DB

Deon B.

Restaurant Owner

> "Easy to use, Accuracy, Tools to prevent theft and monitoring."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140172)

AP

Annaloice P.

Director

> "We are so concerned about this and now they are adding a new charge."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6136241)

EM

Edwin M.

Accountant

> "Very good software and it makes it very difficult for stealing. And audit trail "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6123123)

GG

Greg G.

Managing Director

> "Sometimes through no fault of the software we have issues with postings due to internet drop outs in..."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3696657)

Jaco J.

founder

> "very good value for money, most additional modules are free and or very cheap"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129891)

PJ

Phelokazi J.

manager

> "nothing that i like the least about semper booking system"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6128268)

RP

Riekie P.

Director

> "Semper is an easy to use excel base system that is very self-exoplanetary."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134953)

IT

Itumeleng T.

C&E Specialist

> "The system is Very slowThe system is not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4885158)

JF

Joan F.

Manager

> "User friendly making it easy to do the reservations and train new staff"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6129979)

MR

Michele R.

Operations manager

> "Terminology used not informative ie when looking for a report, it will be difficult to find."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3776833)

Martin V.

Operations Manager

> "Semper is cloud based, you can use it anywhere."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6122974)

CM

Cher M.

Management

> "Not user friendly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6134962)

JH

Jean H.

Management

> "Modifications to bookings are generally easy."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6140278)

EB

Espoir B.

Assistant

> "it's only their interface that doesn't even appeal too much "

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4652971)

BA

Brendan A.

Director

> "Very friendly and helpful support staff, they solve issues quickly."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6130446)

SV

Sine V.

Reservations

> "Since we are so far away from the server, it is very slow"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3779495)

ML

Minette L.

Reservations Manager

> "Semper is easy to use and every day I discover a new feature."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___6139989)

ER

Elzaan R.

Conference Coordinator

> "rates not always pulling through correctly"

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3841810)

TM

Tshepo M.

Front desk

> "The system is user friendly and one can easily work around it."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___4867536)

LB

Leon B.

Company Secretary

> "Pre Semper we had a number of lost bookings as well as a serious problem with double bookings."

[See full review](https://www.capterra.com/p/164816/Hospitality-Software/#Capterra___3202376)

[View Reviews](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

## User interface

4.29 (341)

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)

4.30 (138)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Cloudbeds

38/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Built-in Accounting
-   Calendar Management
-   Catering Management
-   Channel Management
-   CRM
-   Customer Database
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Employee Management
-   Extended Stay
-   For Vacation Rentals
-   Front Desk Management
-   GDS/OTA Integration
-   Generative AI
-   Guest Experience Management
-   Housekeeping Management
-   Inventory Management
-   Loyalty Program
-   Maintenance Management
-   Marketing Automation
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Multi-Property
-   Online Booking
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Reporting/Analytics
-   Reservations Management
-   Revenue Management
-   Reviews Management
-   Single Property
-   Spa/Activity Management
-   Third-Party Integrations
-   User Management

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

Semper

Top features

44/46

-   Activity Dashboard
-   AI Copilot
-   API
-   Availability Management
-   Billing & Invoicing
-   Billing Rate Management
-   Booking Management
-   Built-in Accounting
-   Calendar Management
-   Catering Management
-   Channel Management
-   CRM
-   Customer Database
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Employee Management
-   Extended Stay
-   For Vacation Rentals
-   Front Desk Management
-   GDS/OTA Integration
-   Generative AI
-   Guest Experience Management
-   Housekeeping Management
-   Inventory Management
-   Loyalty Program
-   Maintenance Management
-   Marketing Automation
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Multi-Property
-   Online Booking
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Reporting/Analytics
-   Reservations Management
-   Revenue Management
-   Reviews Management
-   Single Property
-   Spa/Activity Management
-   Third-Party Integrations
-   User Management

[See all features](https://www.capterra.com/p/164816/Hospitality-Software/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Semper

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Semper

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

Semper

-   By Semper
-   Located in South Africa
-   Founded in

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