Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.
Hotels, Bed&Breakfast, Vacation Rentals, Apartments, Resorts.
Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.
The original sales rep in 2020 [sensitive content hidden] was amazing. So supportive, happy to help and fix any problems.
Cloudbed boasts of having a plethora of people, despite that it is impossible to have a French-speaking interlocutor ... which is far from being a dead language.
It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.
Reporting very poor, there are a total of 26 usable reports, of which only 6 pertain to revenue management and there's no pace report, which is a basic revenue report.
It's overall a really good software platform, and their amazing customer service and constant improvements makes it a really good value. I highly recommend them.
A few missing features in my opinion, such as a mobile app with cc processing for checking/out.
We have a very good Experience with Octorate. We are satisfied and we reccomend this software.
My day by day with this PMS was the worst experience ever.
Excellent relationship via email / phone with Customer Care where the same person who knows you and your problems always answers you. Excellent email / phone relationship for sales, always available.
And the system said availability=0, but it was available to be booked. I had to mark as “maintenance” a room every time it was full, because it was the only way to stop sales.
Very good back office and support. Price/quality just perfect.
Difficult to use in PC, impossible to use in mobile. Booking engine doesn't work properly in mobile.
It is easy to use and, above all, among the different products evaluated (within this price range), it is one of those that allows greater configurations for rooms and rates.
I've to write more than 200 code lines in HTML, CSS and JavaScript to make it the basic to work. I reported the problems and they never solved it.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cloudbeds
Octorate
Top FeaturesOctorate
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: