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Guesty for Hosts is the leading end-to-end solution for all aspects of managing your (1-4) short-term rentals across all major booking channels.
Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.
The customer service is amazing and that is what makes this product great, so if you don't understand something you are connected with amazing custom service team.
There always seems to be some annoying glitch going on with this software. First its pushing the wrong prices to airbnb.
I love that everything is super easy to understand. I love that it syncs with exactly the channels I need -- Airbnb, HomeAway/VRBO, and Booking.com.
Blocked dates of my listings on airbnb and booking even though I deleted their app. Sites are unable to adjust dates to available without Porter assistance.
The setup was easy the support is great, and the daily use and reporting are great for me. It was just what I was looking for, and the price works really well for me.
The calendar layout is hard to read, graphics , feels clunky. Hard to access information you need.
My cleaning staff likes that they can see a calendar link and that they can get text notifications. Not sure how much it helps, but I appreciate that they have some tools to improve rankings.
The website can be difficult to navigage at times.
Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.
The original sales rep in 2020 [sensitive content hidden] was amazing. So supportive, happy to help and fix any problems.
Cloudbed boasts of having a plethora of people, despite that it is impossible to have a French-speaking interlocutor ... which is far from being a dead language.
It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.
Reporting very poor, there are a total of 26 usable reports, of which only 6 pertain to revenue management and there's no pace report, which is a basic revenue report.
It's overall a really good software platform, and their amazing customer service and constant improvements makes it a really good value. I highly recommend them.
A few missing features in my opinion, such as a mobile app with cc processing for checking/out.
Matthew F.: I'm Matthew. I'm the owner of The Lens Lodge. And I give Guesty For Hosts a 5 out of 5. Before Guesty For Hosts, I was just doing everything manually, and so it was taking a lot of time, answering all the guest questions, taking any inquiries that came in, responding to all the messages. And I basically just used Guesty For Hosts to automate the messages, and that saved me a bunch of time. I chose Guesty For Hosts, honestly, because it had great reviews and a YouTuber that I follow called Robuilt recommends it. And he is super good at Airbnbs, and he used them for all of his. And I kind of trust his judgment on that. Getting started with Guesty For Hosts was not too hard. The main thing that just took time was setting my automated messages, which is crafting those messages. But getting it set up to the platform was super quick, very easy as well, and pretty much had it up and running within a couple hours. All right, the recommendation that I would give, whether you're going to get Guesty For Hosts or another software, would be to go with Guesty For Hosts, simply because there's a lot of other softwares out there, but most of them are cheaper and harder to scale up with. So, if you do want to scale up your business, I would start with Guesty For Hosts. That way you can become familiar with the platform when you have a smaller number of properties and it'd be easier to scale up from there.
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Guesty Lite
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