# Compare Cloudbeds vs Hospitable.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Hospitable.com and Cloudbeds based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158839-189280/Cloudbeds-vs-smartbnb

---

# Hospitable.com vs Cloudbeds Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Hospitable.comCloudbeds2/4 selected

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.7 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[## Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.7 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [142 reviews](#user-reviews)

Positive

134

Neutral

4

Negative

4

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [337 reviews](#user-reviews)

Positive

280

Neutral

19

Negative

38

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,867 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Calendar Management

4.5

For Vacation Rentals

4.8

Reservations Management

4.5

Data Synchronization

4.4

Online Booking

3.9

74%Fit

Feature ratings

Calendar Management

3.7

For Vacation Rentals

4.1

Reservations Management

4.2

Data Synchronization

3.0

Online Booking

4.0

User satisfaction

User satisfaction

4.7

User reviews[142](https://www.capterra.com/p/189280/smartbnb/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.6

User satisfaction

4.3

User reviews[337](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.0

Price starts from

Price starts from

$59Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

For rental property owners and managers using a direct booking website, Airbnb, Booking.com, Agoda, GVR, and Vrbo, who want to be more efficient and win back their time from routine tasks.

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

## User reviews

Pros & cons

VR

Verified Reviewer

co-owner

> "The automation tools help streamline guest communication and reduce repetitive manual tasks for managing vacation..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7072285)

VR

Verified Reviewer

co-owner

> "The ticket was closed during a holiday without resolution. While the software works, the lack of customer service..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7072285)

AW

Andrea W.

Director

> "Hospitable immediately brought us less stress, made us feel confident in managing our rental ourselves, and has..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6861255)

DM

Danny M.

Owner

> "The biggest issue with using hospitable is that they don't have as many features and integrations as of the larger..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6862662)

PS

Perry S.

Property Manager

> "Hospitable does an excellent job of managing short-term rental listings, calendars, and communications across multiple..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6562850)

AM

Ahmed M.

owner

> "On top of that, my owner statement got completely messed up, and I still haven’t received any clear answers."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

KK

Kara K.

Senior Associate

> "The value for money compared to other competing products is what has made Hospitable worth it for our team."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7028170)

AM

Ahmed M.

owner

> "It’s unacceptable to charge for a service and then provide nothing in return."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

AM

Ahmed M.

owner

> "UI is intuitive for the most part"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___7040816)

VR

Verified Reviewer

Owner

> "Their user interface is hard to navigate, both on mobile and computer."

[See full review](https://www.capterra.com/p/189280/smartbnb/#GetApp___6819913)

CK

Celeste K.

Owner

> "This service saves me so much time and stress knowing it’s taken care of without me having to check every single..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553226)

VR

Verified Reviewer

Owner

> "Some of their features simply don't work, so you're not getting what you're paying for."

[See full review](https://www.capterra.com/p/189280/smartbnb/#GetApp___6819913)

CK

Celeste K.

Owner

> "The automated messaging and lock code changes are worth their weight in gold ."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553226)

RM

Rachel M.

Office admin

> "This one is tougher…the app kicks me out every so often and I have to resign in which can be annoying but so far..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6473916)

CM

Casey M.

CFO

> "With Hospitable there is a learning curve, but once you dial it in, it's pretty much hands off of your hands on team..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6342913)

MO

Michel O.

CEO

> "So, it is not possible to keep calendar consistency between Airbnb, Vrbo and Booking."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4975456)

VR

Verified Reviewer

Owner

> "I manage my own STRs and it has been instrumental in helping me automate reservation management and guest messaging."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6191881)

JB

Justin B.

Director

> "I am quite shocked at this level of ineptitude with a potential new client, firstly with the software and secondly..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4997535)

CM

Casey M.

CFO

> "They offer comprehensive channel management at a fair price."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6342913)

Barry M.

Directot

> "The direct booking website was lacking, however in the last couple of months it has become par with other booking..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3742185)

BC

Brian C.

MD

> "I've been using Hospitable for more than a year, happy with their service, especially the CS, they are quick to reply..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553960)

CA

Cristian A.

CEO

> "Sync and integration where very basic ; and can’t add expenses"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3684452)

Barry M.

Directot

> "The transparency of their roadmap and features, and allowing customers to vote for a feature or change is amazing,..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3742185)

Kimberly W.

Housecleaner and Manager

> "I think my least favorite part was trying to access and assess their calendar."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4015235)

DM

Danny M.

Owner

> "My overall experience with hospitable good."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6862662)

RG

Rose G.

Head of Operations

> "Task rules - less intuitive to understand how they operate and when you would use them."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4601728)

Daniel J.

Owner operator

> "Price point is very fair."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6878341)

AR

Andonis R.

Owner / Manager

> "Lack of booking engine integration,"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3811422)

CW

Casey W.

Office Manager

> "Overall positive experience and essential for multiple bookings."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6498362)

BW

Billie W.

Software Developer

> "The worst part is once you sign up, you can't automatically cancel. When you try to cancel it sends you to a..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2093361)

RM

Ryan M.

Property Manager

> "It’s easy to use, affordable, and integrates well."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6740319)

DG

David G.

Manager

> "It is kind of slow sometimes."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4029850)

RG

Rob G.

CEO

> "Ease of use, functionality, ease of setup"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___6553641)

KS

Katerina S.

Sales

> "The least I like is the booking functionality. While it's easy to use there could be more customization on the booking..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2901033)

ES

Eric S.

Parter/Owner

> "I really like the ability to manage my inbox, properties, and pricing all in one location."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4558055)

WU

Wayne U.

Host

> "Some of the options are not quite ready. "

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3237776)

LO

Lora O.

Owner/manage4

> "What I found was even more features that are powerful and make my management and guest communications easier."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3611502)

PC

Prayas C.

Director

> "Mobile phone app needs further improvement, it doesn't work as efficiently as the website."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2080131)

DD

Donna D.

support staff

> "calendar and scheduling, easy to read. !"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4810605)

HS

Hector S.

CEO

> "very expensive and complicated to understand from the start."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2811484)

ES

Eric S.

Parter/Owner

> "I can communicate with all my guests in one place. "

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4558055)

JC

Joshua C.

Real Estate Agent

> "The interface is a little awkward and the cleaning scheduling is hard to use"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2086600)

ES

Eric S.

Parter/Owner

> "It has made property management so much easier."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___4558055)

WC

William C.

CEO

> "Predictive messaging is not that practical in real life applications"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2142146)

WU

Wayne U.

Host

> "I love the multi-channel messaging and the ability to take great control over scheduled messages."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3237776)

JN

John N.

Owner

> "Lack of partner integrations"

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2081647)

KS

Kourtney S.

Airbnb Host

> "Also, the property manager and the cleaning team receives automated messages upon a booking confirmation, as soon as I..."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2085169)

AJ

Allison J.

none

> "Not ideal pricing for just one listing."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2091360)

MF

Mary F.

Owner

> "This software allows me to keep on top of bookings and updates."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3358493)

FoL

François L.

President

> "dont work with booking yet."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2149784)

VR

Verified Reviewer

Host

> "I like the message automations and integrations even having flight info included."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___3176589)

BW

Billie W.

Software Developer

> "This is B.S. in my eyes and makes this a VERY SHADY company."

[See full review](https://www.capterra.com/p/189280/smartbnb/#Capterra___2093361)

[View Reviews](https://www.capterra.com/p/189280/smartbnb/reviews/)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult season."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and resource..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole property..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly, you..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix that..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for our..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

CS

Caroline S.

Channels Manager

> "If you look for an efficient and Complete PMS, and you have a small property, this is a really good system."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3484451)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to do......."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so hard..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

PB

Pawel B.

Director

> "Individual approach to the customer and flexibility in everything is something that stands out compared to their competitors."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3512785)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RC

Rick C.

Owner

> "The developer had the contact info for another hotel on the site, there was no SSL certificate and the booking engine wasn't..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3460791)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds support..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

MCT

Maria Charlene T.

Sales and Marketing Officer

> "We were able to set up online direct bookings for our vacation house rental business without a formal website of our own."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2833090)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

AM

Ashok M.

Partner

> "Very good, company was forthcoming during lockdown, also provided intensive training on optimisation of the product."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3492278)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

AA

Andrea A.

CEO/Owner

> "We required "help" with absolutely anything that was outside of perfectly typical (which was often), and would have to submit a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___3477405)

TB

Tommy B.

General Manager

> "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double down..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting thier..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

RC

Rick C.

Owner

> "This seems to be related to the fact that the tag is in the booking engine (framed) and the website but I am unsure, and again,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3460791)

AA

Andrea A.

CEO/Owner

> "Not to mention how much better their booking engine looks and works. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___3477405)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

YD

Yuriria D.

REVENUE & OPERATIVE MANAGER

> "The main benefit is no more overbookings"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3491608)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

## User interface

4.73 (142)

4.28 (337)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Hospitable.com

32/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/189280/smartbnb/#features)

Cloudbeds

Top features

34/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

### Recognition

No recognitions have been awarded to Hospitable.com

No recognitions have been awarded to Cloudbeds

### Deployment & support

Hospitable.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Hospitable.com

-   By Hospitable.com
-   Located in Estonia
-   Founded in 2016

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.73 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

vs

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[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.73 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

vs

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4.5

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4.4

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[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

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Contact vendor for pricing

Price

$16/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-158839/Lodgify-vs-Cloudbeds)

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.73 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

vs

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4.5

Features

4.6

4.7

Ease of Use

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[View full comparison](https://www.capterra.com/compare/169863-189280/Your-Porter-App-vs-smartbnb)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

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Price

$32/month

4.1

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds)

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.73 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

vs

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Price

$6/month

4.5

Features

4.5

4.7

Ease of Use

4.6

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[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

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Contact vendor for pricing

Price

€42/month

4.1

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz)

[Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[4.73 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

vs

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4.7

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[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

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4.2

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