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Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.
Hotels, private properties owners, and property management companies who want to streamline operations, improve efficiency and deliver seamless guest experiences with daily tasks automation tools.
Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.
The original sales rep in 2020 [sensitive content hidden] was amazing. So supportive, happy to help and fix any problems.
Cloudbed boasts of having a plethora of people, despite that it is impossible to have a French-speaking interlocutor ... which is far from being a dead language.
It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.
Reporting very poor, there are a total of 26 usable reports, of which only 6 pertain to revenue management and there's no pace report, which is a basic revenue report.
It's overall a really good software platform, and their amazing customer service and constant improvements makes it a really good value. I highly recommend them.
A few missing features in my opinion, such as a mobile app with cc processing for checking/out.
Cloudbeds
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