# Compare Cloudbeds vs RMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and RMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud

---

# Cloudbeds vs RMS Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudbedsRMS2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

284

Neutral

19

Negative

38

[## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

366

Neutral

29

Negative

17

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## Summary

* * *

Key features rated by users

Features selected based on 5,286 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

High performer

Feature ratings

Online Booking

4.0

Booking Management

4.2

Calendar Management

3.9

Availability Management

3.3

Channel Management

3.5

63%Fit

Not enough reviews

Feature ratings

Online Booking

4.2

Booking Management

3.7

Calendar Management

3.1

Availability Management

\--

Channel Management

3.0

User satisfaction

User satisfaction

4.3

User reviews[341](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.4

User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

## User reviews

Pros & cons

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

TB

Tommy B.

General Manager

> "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

AO

Ahmed O.

Ceo

> "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

Lokith K.

Managing Director

> "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866)

CP

Coral P.

Owner/Manager

> "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff at..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

AO

Ahmed O.

Ceo

> "However once training started, after 2 session the team stopped as many options was not set properly."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

JK

Joanne K.

Director

> "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913)

LLL

Leah L L.

Hotel Manager

> "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864)

AP

Angela P.

Reception Manager

> "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407)

CP

Coral P.

Owner/Manager

> "Setting new rates confuses me."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

SK

Sunil K.

Business

> "I will recommend to my colleagues to run it"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972)

AO

Ahmed O.

Ceo

> "Fail to connect any of OTA."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

SS

Sunny S.

General Manager

> "Ease of use, easy to train new staff on. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505)

AO

Ahmed O.

Ceo

> "From the first day of training the things has stopped working again. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

PS

Patricia S.

Property manager

> "Support staff can easily guide you remotely"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830)

LG

Louri G.

Horse Park Manager

> "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on each..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357)

TH

Taylor H.

Assistant Manager

> "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925)

KD

Karen D.

Owner

> "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150)

KC

Karen C.

Manager

> "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406)

RG

Ronyce G.

Manager

> "Send out confirmation form has too many steps"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280)

CC

Cathleen C.

Director

> "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179)

KF

Kimberly F.

Office Supervisor

> "Our on line booking has major issues and no one can find a fix."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131)

SB

Scott B.

Campground Manager

> "Ease of use is not always simple but customer support is very helpful"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625)

SJ

Sue J.

Accounting Manager

> "You write a message and often never hear anything back, despite multiple attempts."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768)

Hollis H.

CFO

> "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243)

RS

Roger S.

COO

> "Language support is useless we need more than English please"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035)

SjM

Sara jane M.

Manager

> "With previous PMS systems experience it has been easier to help me find what I need in the RMS system."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

DB

Danielle B.

Proprietor

> "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933)

LMS

Llana Melissa S.

Online Instructor

> "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429)

AL

Allan L.

Manager

> "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563)

AL

Alver L.

owner

> "it is easy to use the calendar, I only use the calendar to manage my bookings"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681)

RW

Ruth W.

Office Administration

> "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705)

AS

Anni S.

Manager

> "Clean interface and easy manipulate ."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750)

Elizabeth H.

Executive Assistant

> "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

TM

Takreem M.

Managing Director

> "cloud based system, has a lot of wonderful features, fantastic customer service team."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593)

BK

Bruce K.

Manager

> "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to support..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518)

VY

Vikky Y.

Owner/Manager

> "many people in the industry are familiar with RMS making training new staff easier"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387)

MN

Marthie N.

Rooms manager

> "Often very sluggish especially reports when updates are done behind the scenes"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975)

BO

Barry O.

owner

> "It intergrates with our other systems and provides great reporting and simple input of data"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408)

SH

Staci H.

Site Manager

> "That I don't have a RMS training manual handy when I need to look something up. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007)

PJ

Paula J.

Manager

> "RMS cloud is accessible from different devises, I can access from home or when I am away from work."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

EPC

Eric PaoYu C.

Franchise Director

> "not much interaction with the customer service, such as email marketing"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997)

HA

Henriette A.

Manager

> "It has some good features and generally is easy to use - especially when notified of system alterations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907)

JC

Jeanette C.

Manager

> "There are some glitches that are annoying"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362)

AS

Angie S.

Proprietor

> "User friendly and easy to teach new staff, provides all information as required"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267)

JS

Jenny S.

manager

> "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795)

GF

Guy F.

Motel Manager

> "It was easy to learn and the help made learning everyday functions easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003)

MV

Michelle V.

Owner

> "not enough training hours, I'm sure there's a lot behind the scenes I don't know about"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120)

MG

Muthiah G.

TRAVEL CONSULTANT

> "Mainly easy to handle Room reservations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321)

DJ

Debbie J.

Director

> "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our previous..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863)

TD

Tylor D.

Operation Manager

> "All the different features it has to offer"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905)

LH

Logan H.

RV Park Manager

> "Some stuff is a bit difficult to implement"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320)

RS

Robert S.

co-owner/ manager

> "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214)

PJ

Paula J.

Manager

> "I find at times that there are things I would like changed but this is not easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

SjM

Sara jane M.

Manager

> "Every single tech and service associate I have spoken with is super knowledgeable and helpful!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

CF

Chris F.

Director

> "Our venue is not big enough for me to use all the features on a daily basis. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145)

Elizabeth H.

Executive Assistant

> "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

AW

Angie W.

Manager

> "The background building, especially rates was the most difficult."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624)

JA

Jodie A.

Manager

> "SENSITIVE CONTENT\] who we have dealt with for a number of years is so highly knowledgeable, and brilliant customer service skills!!!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062)

KH

Karlene H.

Leasing

> "Doesn't seem to be addressing our needs for a campground/RV"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356)

MP

Malinda P.

Manager

> "Love how Easy it is to use with the mobile app"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3843460)

PK

Peter K.

Withheld

> "They also service the military, so are not an ethical company. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774)

[View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

## User interface

4.29 (341)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

4.41 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Cloudbeds

35/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

RMS

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to RMS

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

RMS

-   By RMS
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

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Price

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4.1

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4.7

4.2

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4.3

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4.2

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4.1

Features

4.4

4.2

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Price

$16/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud)

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Contact vendor for pricing

Price

$32/month

4.1

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

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Contact vendor for pricing

Price

$23/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud)

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Price

€42/month

4.1

Features

4.1

4.2

Ease of Use

4.2

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Price

$30/month

4.3

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

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4.4

4.2

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Price

€42/month

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Features

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4.2

Ease of Use

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Price

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4.1

Features

3.8

4.2

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