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Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.
It is suitable for any size of hotel from a single boutique to large chains because it is very easy, fast, and configurable for more complex operations. Also it is suitable for Timeshare Management.
Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.
The original sales rep in 2020 [sensitive content hidden] was amazing. So supportive, happy to help and fix any problems.
Cloudbed boasts of having a plethora of people, despite that it is impossible to have a French-speaking interlocutor ... which is far from being a dead language.
It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.
Reporting very poor, there are a total of 26 usable reports, of which only 6 pertain to revenue management and there's no pace report, which is a basic revenue report.
It's overall a really good software platform, and their amazing customer service and constant improvements makes it a really good value. I highly recommend them.
A few missing features in my opinion, such as a mobile app with cc processing for checking/out.
In addition, their knowledge of about 30 years and the solutions offered to all the needs of the industry impressed all our departments and we preferred them.
There are some problems about integration with other programs. It's not totaly their fault but there is some.
The biggest reason we prefer Elektraweb is that it is useful and practical. Being able to connect anywhere with internet is a big advantage.
It was difficult for users to get used to a system running on the cloud. Innovation is sometimes difficult.
First of all as a new hotel investment elektra web saved us from expensive servers and doing i good job to manage all the department of the hotel.
I used desktop version programs for many years and with elektraweb we got rid of many troubles and costs such as server, security and backup.
But first experience is very positive about ElektraWeb.I would recommend ElektraWeb.
When a change is made, it affects all hotels. Personal private change is very hard.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cloudbeds
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ElektraWeb
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