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Cloudbeds is designed to improve the lives of independent property owners including, but not limited to, hotels, hostels, bed and breakfasts, inns, vacation rentals, apartments, campgrounds and more.
Designed for small to large hospitality businesses, the cloud-based property management solution helps handle reservations, housekeeping, payments, and more.
Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
It is frustrated to deal with problems when there is no timeline attached as to when the problem will be solved.
The original sales rep in 2020 [sensitive content hidden] was amazing. So supportive, happy to help and fix any problems.
Cloudbed boasts of having a plethora of people, despite that it is impossible to have a French-speaking interlocutor ... which is far from being a dead language.
It´s great that you can choose which add-ons you want and only pay for what you need. This is a great concept.
Reporting very poor, there are a total of 26 usable reports, of which only 6 pertain to revenue management and there's no pace report, which is a basic revenue report.
It's overall a really good software platform, and their amazing customer service and constant improvements makes it a really good value. I highly recommend them.
A few missing features in my opinion, such as a mobile app with cc processing for checking/out.
Overall choosing Hotelizer was a great choice and a great value for money product. I would definitely recommend this to other businesses.
It is a little bit difficult to customize the email and the invoices types.
It was a mere few hours of learning the ropes and with the great support team guiding and teaching us. The invoicing system is excellent, hours saved with everything on hand for you.
Suppport teams is not following up on problems.
We are very happy with the great service and highly recommend Hotelizer to all Hoteliers/Entrepreneurs.
You can not easily manage allotments. You can not manage your customers as suppliers also.
Really the best Hotel Software, excellent interface , and excellent customer support.
I don't think it's something I don't like. I find it to be within my expectations.
Prioritize real-user-identified key features according to your needs to find your best fit.
Cloudbeds
Top FeaturesHotelizer PMS
Hotelizer PMS
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