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Platform purpose-built for the unique needs of association and membership management.
Small and midsize nonprofits that want to automate their busywork, leverage their data, and diversify their funding sources.
I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing.
I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.
I am not very technologically savvy, so the in depth explanations of different functions of the site are so helpful and allow me to give our customers the best websites.
Sometimes it takes very long for tickets to be addressed. And the time differences adds to this frustration.
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
It is sometimes a little frustrating running reports.
We are very happy with iMIS. Its reliability, customization, intuitive design, and customer support make it an invaluable asset.
The version we were using was outdated, reports were really hard to run, and customer service was not immediate.
I feel that they not only listen to our organization's needs, but they really care about helping us to make data-based decisions to more successfully serve our community.
One thing we were worried about was the data migration and the complications of learning a new software.
I like the helpful hints and the quick access to support. I feel important and connected to a company who cares.
The main problem with MonkeyPod is one that we would have with any tool--namely, the reluctance of some of our staff and Board members to take the time to learn a new tool.
The experience has been excellent from the sale through the integration. The entire team has been a joy to work with and are extremely knowledgeable when it come to the needs of nonprofits.
Still having problems with account payable that no one seems to have an answer to and its driving me crazy. If someone can help me, please do, [sensitive content hidden.
I love MonkeyPod and I love the people behind it. It's a smart tool for small organizations and for arts administrators who are artists first and administrators second.
There's a temptation to try to migrate only one system at a time and I think that's ultimately a mistake.
George R.: Hi, this is George. I'm a VP of technology solutions in the nonprofit association industry and I'd like to talk about the iMIS Membership Management System, which I give a three out of five. Before implementing iMIS, we looked at several different membership management systems, including MemberClicks and YourMembership, to systems such as Association Anywhere by ACGI and Fonteva. iMIS has traditionally been the market leader in the membership management industry and everybody is familiar with the name iMIS in the association industry. So, it was originally selected by us as a way to gain quick adoption by the users. Implementing iMIS can be a challenge. We had to do several iterations of loading data, to make sure the data was properly loaded and the training for those who hadn't used iMIS was sometimes a lot more complicated than it needed to be. I would make two recommendations to anybody considering iMIS. The first is, pick a quality partner to help you implement it. iMIS does require you to partner with a reseller. Pick one that really knows iMIS and one of you can really trust. The second thing is, make sure you go with the new iMIS cloud version, as that is really the direction the industry is going.
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MonkeyPod
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