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Platform purpose-built for the unique needs of association and membership management.
Higher Logic Thrive was purpose-built based on nearly two decades of enabling associations to create a powerful, streamlined member experience easily and quickly.
I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing.
I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.
I am not very technologically savvy, so the in depth explanations of different functions of the site are so helpful and allow me to give our customers the best websites.
Sometimes it takes very long for tickets to be addressed. And the time differences adds to this frustration.
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
It is sometimes a little frustrating running reports.
We are very happy with iMIS. Its reliability, customization, intuitive design, and customer support make it an invaluable asset.
The version we were using was outdated, reports were really hard to run, and customer service was not immediate.
Love the ease for the end user (or members) If the pages/platform are designed correctly by admin/staff they love this connection to their peers.
Admin interface...its clunky and somewhat confusing. The reports are hard to come out with a final combined report.
Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent.
Prior we used listservs which was very annoying to most. We have enhance the conversations within our movement, they can search previous questions, and provided a platform to do so.
Our community has been a success from day one and has been a great addition to the benefits we offer our customers and to our marketing program.
Confusing navigation on the website. Can be tricky finding what I need.
This software is excellent for accomplishing goals of engaging community members. I appreciate the ability to automate activities and engagements.
Some of the functionality is not intuitive. It is difficult for some of my staff and members to learn how to use at times.
George R.: Hi, this is George. I'm a VP of technology solutions in the nonprofit association industry and I'd like to talk about the iMIS Membership Management System, which I give a three out of five. Before implementing iMIS, we looked at several different membership management systems, including MemberClicks and YourMembership, to systems such as Association Anywhere by ACGI and Fonteva. iMIS has traditionally been the market leader in the membership management industry and everybody is familiar with the name iMIS in the association industry. So, it was originally selected by us as a way to gain quick adoption by the users. Implementing iMIS can be a challenge. We had to do several iterations of loading data, to make sure the data was properly loaded and the training for those who hadn't used iMIS was sometimes a lot more complicated than it needed to be. I would make two recommendations to anybody considering iMIS. The first is, pick a quality partner to help you implement it. iMIS does require you to partner with a reseller. Pick one that really knows iMIS and one of you can really trust. The second thing is, make sure you go with the new iMIS cloud version, as that is really the direction the industry is going.
iMIS
Top FeaturesHigher Logic Thrive
iMIS
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Higher Logic Thrive
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