# Compare Vonage Business Communications vs CallHippo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vonage Business Communications and CallHippo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159047-159578/Vonage-Business-vs-CallHippo

---

# Vonage Business Communications vs CallHippo Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Vonage Business CommunicationsCallHippo2/4 selected

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

[## Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Starting Price

$19.99/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

237

Neutral

55

Negative

28

[## CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [680 reviews](#user-reviews)

Positive

598

Neutral

34

Negative

48

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,831 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

VoIP Connection

3.8

VoIP

3.3

Call Routing

3.9

Call Center Management

4.0

Call Recording

4.1

84%Fit

High performer

Feature ratings

VoIP Connection

4.6

VoIP

4.6

Call Routing

4.7

Call Center Management

4.5

Call Recording

4.6

User satisfaction

User satisfaction

4.0

User reviews[320](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.4

User reviews[680](https://www.capterra.com/p/159578/CallHippo/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.6

Price starts from

Price starts from

$19.99Other, Per Month

-   Free version
-   Free trial

Price starts from

$1Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.

Best for

Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth

## User reviews

Pros & cons

OB

Olivia B.

Paralegal Assistant

> "I like that we are able to call our clients and have the number show up as our business number, while also having the..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014)

BM

Byron M.

owner

> "I'm actually going to give a chance for someone in a North America team to reach out before I leave a 3000 plus report of my..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

ID

Isaac D.

Load Management Supervisor

> "There are a few areas where the interface could be improved, but in terms of functionality and reliability, it gets the job..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

BM

Byron M.

owner

> "I own a courier service and clients sending sms for medication deliveries or flowers for funerals just never got to us."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

ID

Isaac D.

Load Management Supervisor

> "The call quality is consistently clear, and I like that it’s easy to use across devices—whether I’m on my desktop or mobile,..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

RB

Roy B.

Instructor

> "The sms feature has been down for months, having to jump back and forth between apps to call or text"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6620318)

BW

Bailey W.

Director of Recrutiment

> "We also appreciate the call quality and the mobile app as it makes everything far more efficient."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544)

DJ

Daniel J.

Sales Development Manager

> "I never had any relevant issues with the app itself, maybe the ability to not integrate with SalesLoft was a minor issue for..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6731430)

ID

Isaac D.

Load Management Supervisor

> "Overall, Vonage has been a reliable solution for our business communication needs. Once we got everything set up the way we..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

OB

Olivia B.

Paralegal Assistant

> "The calls drop often and when that happens the app glitches."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014)

EH

Eddy H.

IT Support Engineer

> "It has great quality on calls and keeping trakc of your agents via status on thier clients, you can even force to send calls..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___5052104)

DF

DONALD F.

AGENCY PRODUCER

> "Even after more than two weeks, we still have major unresolved problems."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6850879)

BW

Bailey W.

Director of Recrutiment

> "Having Vonage as a part of our daily routine really has improved our overall efficiency."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544)

VK

Viraj K.

Manager - PM

> "Call drops in low network bandwidthCross connectionGetting non spam numbers is difficultNumbers are reused multiple times..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743)

JS

Jacquie S.

Office Manager

> "Vonage was good for communication outside of the office with one main inbox"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6426984)

PM

Pippa M.

Knowledge and Training Coordinator

> "Navigating the system as an admin can be a little bit confusing as it's not always obvious where to find a recording."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4990910)

WL

Whitney L.

Business Owner

> "It’s easy to change bank accounts if need be without the hassle of plaid and micros."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6682299)

BM

Byron M.

owner

> "Hundreds of these messages lost."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

AY

Aaron Y.

Director of IT

> "The administration panel is far more intuitive than our previous provider."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849)

RC

Ray C.

Client Manager

> "This has caused a significant hindrance to my business, as we relied on this service for essential communication with our..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

SB

Stephanie B.

Office Manager

> "We were pleased with Vonage services for the 5ish years we utilized the service. As our business grew (and COVID hit), we..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956)

MJ

Mario J.

IT Manager

> "Customer service needs to have the option to speak to a person if the bot cannot help."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

VK

Viraj K.

Manager - PM

> "Features I needCost effective for long term contractsActivating and signing up is easyVoice quality and rich features"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743)

CD

Cyrus D.

Software Developer

> "A slightly high price for use and the non integration with the APIs"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388)

GR

Gonzalo R.

Lead instructor

> "It is great, and I love the app too easy to navigate and be on top of my messages."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6616713)

Donald F.

CEO

> "I signed up with Vonage to get better customer service with setup and I did not get it as promised. "

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

AY

Aaron Y.

Director of IT

> "The phone system has been extremely reliable over the last few years as well."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849)

Donald F.

CEO

> "They sent me an office phone that I couldn't use without an ethernet cable."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

VS

Vidushi S.

Healthcare Recruiter

> "Vonage is actually a smart software as when you copy a sentence with a phone number in it and paste it in the keypad to..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4749664)

DT

Darren T.

Content Creator

> "I found the higher end features complicated to setup and compared to other services Vonage did not like it when my internet..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4606968)

SK

Sid K.

Project Manager

> "The desktop app and mobile app work seamlessly in terms of notifications and call transfer between the devices,"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692)

LN

LACEY N.

COO

> "The set up was tricky, but I am no phone analytics expert."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6220655)

AH

Andrea H.

Front Office Supervisor

> "easy to use, the app is great, can always hear our patients"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6710359)

MJ

Mario J.

IT Manager

> "I spent months trying to get someone to help with my issue."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

ZB

Ziya B.

Advanced Systems Engineer

> "Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173)

TS

Thad S.

Attorney

> "We also asked for a guarantee of portability from our current system (RingCentral) to Vonage but they absolutely refused."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124)

Mirza Abdul Ghafoor B.

Associate Recruitment Specialist

> "Generally I Liked everything about this software from Calling , recording , making heavy calls to Call conferencing among so..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4061885)

Donald F.

CEO

> "Customer service was difficult to get."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

BO

Barbara O.

Controller

> "Our call quality was always crystal clear and never dropped or missed a call."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6096430)

Thomas F.

System Engineer

> "They were also missing a lot of integration with third party applications"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

SB

Stephanie B.

Office Manager

> "Vonage Business Communication was great for our small business. "

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956)

Thomas F.

System Engineer

> "The biggest con was the price it kept growing and growing to a point where we had to switch over to a new provider."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

FK

Faraz K.

Recruitment Professional

> "The quality of connection, ease of using, and all the features that include text, SMS, and managing your logs are the best..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3603145)

RC

Ray C.

Client Manager

> "I recently decided to try Vonage's SMS services for my business, and saying I am disappointed would be an understatement."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

BW

Bob W.

Network engineer

> "Setting up Vonage is easy and straightforward and the customer service is top tier."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6142499)

TS

Thad S.

Attorney

> "Then, she presented a POC that would have cost $300 and we would've had to sign a two-year contract."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124)

Muteeba N.

Recruitment Specialist

> "Also, we can record calls as well which will help us in quality audit & control."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4381702)

IF

Iqra F.

Recruitment Specialist

> "You often get a lot of spam incoming calls."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4348113)

SM

Shelly M.

Administrator

> "The mobile app makes it simple to recieve all your work/office calls right on your mobile device."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4454376)

AC

Alex C.

Director of IT

> "users complained of bad call quality and drops."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890)

SK

Sid K.

Project Manager

> "Call management and messaging align with the latest design language for such phone systems."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692)

CL

Claudia L.

Human Resources Manager

> "Mybe it's me, but I cant find a way to set up a ringtone in my laptop"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4593779)

CD

Cyrus D.

Software Developer

> "Ease of connection, multitude of integrations and overall amazing reception"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388)

Bruce S.

Recruitment professional

> "There are some backend issues with Vonage which take some time to get resolved"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3638767)

Mirza S.

Software Tester

> "It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3451878)

PS

Paulo S.

Diretor

> "They kept my money and didn't deliver the service on a technicality."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158)

Thomas F.

System Engineer

> "I hope they are able to integrate more with third party apps in the future and I might consider trying them again"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

HS

Hadi S.

Senior recruitment team lead

> "They don't answer the calls or respond timely."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3572097)

MM

Mary M.

manager

> "Vonage is good platform to be utilized for a business in office and working remotely."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4473416)

RC

Ray C.

Client Manager

> "Furthermore, the customer service provided by Vonage was far from satisfactory."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

MJ

Mario J.

IT Manager

> "The admin portal is very easy to manage."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

DB

Dan B.

business development

> "Calls can be a bit laggy (a delay will occur) when calling from my cellphone, but through the computer I don't notice it..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___2863735)

AC

Alex C.

Director of IT

> "unified communication all in one app on desktop and mobile."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890)

ZH

Zach H.

Operations Manager

> "Vonage was a simple to use software that did what we needed but did not offer all the features that we wanted."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3966048)

WB

Walter B.

Director of Sales

> "I would hands down recommend Vonage to clients and prospects"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4991732)

Santanu C.

Business Development Specialist

> "Sometimes the issue occurs with the support"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4469450)

IL

Ivan L.

Recruitment Specialist

> "We have integrated it into our ATS which makes our job a lot easier."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3810813)

RC

Ray C.

Client Manager

> "Worst customer service and sales team who promise and don't deliver."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

ZB

Ziya B.

Advanced Systems Engineer

> "Vonage Business Communications is an efficient and reliable communication platform, despite some downsides."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173)

Rick K.

Owner

> "We did not like their customer service."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506)

RS

Raza S.

Recruitment professional

> "I have bee using it daily and its a great product , easy to use , manage , access data , logs and response time is..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3611252)

PS

Paul S.

Principal

> "The above problem has persisted for months."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4153162)

Rick K.

Owner

> "We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506)

RC

Ray C.

Client Manager

> "In conclusion, my experience with Vonage has been nothing short of frustrating."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

NB

Nabeel B.

recruitment specialist

> "It is an alright tool, the reports it provides are good, however calling can be improved."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3576093)

PS

Paulo S.

Diretor

> "Customer service is a joke."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158)

RKM

Ramya Kaumudi M.

Talent Acquisition Manager

> "The contacts dictionary was quite helpful and allowed me to add new contacts with no issues unlike zoom."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3367929)

VR

Verified Reviewer

Director

> "The only thing I'm a little iffy about was that it wasn't easy to switch our fax line over."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___3504131)

MR

Marina R.

Paralegal

> "Easy way to manage calls for a nonprofit."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4472802)

WM

Wanda M.

Senior Account Executive

> "I didn't like the fact that only an admin could change the password, if needed."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3485585)

[View Reviews](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

SC

Sasmitha C.

Web Developer

> "They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7135779)

LG

Laxman G.

Sales Lead

> "Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082)

SW

Sean W.

Director

> "sensitive content hidden\] from customer care was very diligent and effective at fixing it which is refreshing in an age where..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7091726)

Aditi J.

Cluster Lead - Outbound

> "Sometimes the software doesn't allow us to make calls to a particular country but without an explanation. And the call..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6386382)

KL

Kanchan L.

Business Development Manager

> "The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078227)

Ron R.

Legal Counsel

> "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119)

VR

Verified Reviewer

HR Manager

> "Have all the features like call recording, security, best AI support, UI/UX."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7132081)

LL

Les L.

Engineer

> "While CallHippo provides great functionality, there were a few challenges with OTP delivery during account management, which..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964)

FP

Francisco P.

Director

> "Call Hippo allows us to have a free toll number that receives phone calls and goes straight to voicemail."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819)

Hitesh A.

Director of Sales

> "The mobile app is a little buggy."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7072116)

LI

LESTER I.

SDR

> "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6772257)

VR

Verified Reviewer

Operations Administrator

> "The price increase was a bit of a shock and it made me almost cancel my account and switch to another service provider."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6871349)

AS

Aditya S.

Business Development Executive

> "Users also appreciate its call recording, routing, voicemail features, and integrations with other tools."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347)

Marat K.

software engineer

> "The pricing structure is not enough clear."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

HL

Helen L.

Customer Support

> "helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136823)

VS

Viplab S.

Business Development

> "Our refund request was not in our favour entirely."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

VK

Vijetha K.

Operations Analyst

> "To dial a number and to make a call It is very easier compare to other Application."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7073365)

SA

SHAIKH A.

OPERATIONS ANALYST

> "ONE MAJOR DRAWBACK WHICH WE FOUND IS WE CANT DIAL TOLL FREE NUMBER, PLEASE LOOK INTO IT."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6646868)

LG

Laxman G.

Sales Lead

> "This would ensure much faster resolutions for users."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082)

SW

Sahil W.

Owner

> "When something happens or they block you it's hard to reach their customer service."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6604588)

AN

Asela N.

Head of Delivery

> "It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314)

YB

Yogita B.

Presales

> "sometimes it hangs, stops working, and it disrupts workflow"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697324)

VS

Van S.

Founder

> "The options available within the tool - virtually EVERYTHING is customizable, which makes a difference when you are REALLY..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

KB

Karl B.

Virtual Assistant

> "It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829)

Bradley Grant B.

CEO

> "Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560)

BD

Babita D.

HR Executive

> "More often texting gets impacted due to slow connectivity"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6385689)

VS

Viplab S.

Business Development

> "Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

VS

Van S.

Founder

> "Perhaps there is a downside to having too many options - the administrative learning curve can be steep for some."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

VL

Vikram L.

Cloud consultant

> "The customer service team always do their best job in meeting up the expectations of the client's queries and issues arising..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7028767)

BS

Bill S.

Lead Marketer

> "We only need it sometimes, and that forces me to delete the phone numbers were paying for and cancel the account every time we..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6167621)

RV

Ravi V.

Management consultant

> "CallHippo excels in providing a comprehensive set of features designed to streamline business communication."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6576270)

FT

Fabrice T.

DevOps Engineer

> "I have to refresh my login on the website/app a bit too often"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6756509)

VS

Van S.

Founder

> "I've had the pleasure of working with a few support team members \[sensitive content hidden\] and others) - and the response..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711)

HB

Helene B.

Owner

> "That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6221611)

AC

Aryan C.

Operations Manager

> "It is a great option for international calls, and the experience has been great, and also the admin overview is great to"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297)

SA

Shamim A.

Owner

> "Not able to pay using UPI /CC."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6708630)

AS

Aditya S.

Business Development Executive

> "CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347)

AP

Alberto P.

Reservations Manager

> "I cant get in contact with them."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7026734)

EGk

Erkut Göksel Ç.

Director of Technology

> "I especially appreciated the clear communication and timely follow-ups."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7071043)

AD

Ayomide D.

Business Development Associate

> "I do not like that I can’t send text messages easily."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6683012)

GDS

Gagan Deep S.

Growth Partner

> "Wonderful Experience while using their portal and for support while setting up and moreover at any point of time, they are..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6856155)

SM

Sehar M.

CSM

> "It hangs up a lot of times, screen freeze"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6685622)

MS

Misbah S.

Conference Producer

> "Quick assistance and help from the support team, great call quality, and definitely worth the money!"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7050642)

ZQ

Ziya Q.

None

> "the billing part which i don't understand how it works."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697662)

VB

Vanessa B.

Business Advisor

> "With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6743077)

Ron R.

Legal Counsel

> "Very disappointing experience with CallHippo."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119)

KB

Karl B.

Virtual Assistant

> "What I like is the fast communication and quick replies to my needs and questions which other services didn't provide."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829)

SS

Saurabh S.

Founders Office

> "I couldn't find any issues per se."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7036349)

VS

Viplab S.

Business Development

> "Overall experience of interacting with the CallHippo support team regarding a refund request was great."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573)

JJ

Joseph J.

Director

> "mostly keeps disturbing on mobile keeps logging me out and i cant receive real time calls as well and if some calling i cant..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4429591)

AD

Ankush D.

Systeam Adminstrator

> "User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6499651)

RA

Remmie A.

Technical Lead

> "Lack of call audio altering options for adjusting."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4817281)

Bradley Grant B.

CEO

> "The product is great so when there is good service as well then it is a bonus."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560)

TW

Tom W.

CEO

> "Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4854924)

SkM

Shahistha khanum M.

pre-sales associate

> "It’s reliable for most day-to-day needs and provides solid support for expanding into global markets."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6671121)

DN

Daniel N.

owner

> "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!"

[See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___5099182)

Marat K.

software engineer

> "I really like the prices and opportunities, hope guys will develop it further."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

AN

Asela N.

Head of Delivery

> "Overall, it's an average service."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314)

LL

Les L.

Engineer

> "I appreciate how efficiently it allows us to stay connected and coordinate across different regions."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964)

AA

Adnan A.

Sales Executive

> "Payment gateway issues with card declining again and again.."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4892677)

RT

Rian T.

Technology Solution Architect

> "The setup was straightforward, and the features provided are very effective for my business communication needs."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6686372)

AT

Akshay T.

Business Development Manager

> "Also, they didn't reply to the emails which wasted our many days."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6138555)

Divy P.

CEO and Founder

> "Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6687056)

BB

Bilal B.

CEO

> "Customer service is too slow, Like they reply so late"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6005912)

RP

Rohit P.

Lead Generation Manager

> "The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6615116)

EM

Erica M.

CEO

> "It always has an issue, can't call out, drops calls, dialer does not work to push extensions when the call goes through......"

[See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___4292148)

Marat K.

software engineer

> "I like the support of the product."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758)

BP

Bharat P.

Founder

> "suddenly deleted my number without any information"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6048816)

AC

Aryan C.

Operations Manager

> "It has a great User interface, and the voice quality of the call is great"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297)

SO

Sam O.

Director

> "After making numerous calls and test calls on the same day of sign up, it was clear that the quality was terrible and we..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4410874)

MR

Mridul R.

Design Engineer

> "It was a great experience including signup process, support service, port number from skype."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788252)

NN

Nancy N.

Owner

> "I think the differences in the 2 call systems choices to purchase, Pro or Ultmate, could be explained a little better,..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4133696)

EG

Elliott G.

Owner

> "User friendly, value for money, we like that recording are easy to access and that we can use it on our phones."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7018792)

AP

Ashish P.

Co founder

> "The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the..."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4459014)

FP

Francisco P.

Director

> "We've been using Call Hippo for several years and it suits our business needs perfectly."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819)

PM

Pierce M.

Content

> "Interface can be a little confusing at first"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4865356)

MM

Marco M.

freelancer

> "I like the automations and template to sending automatic messages"

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6665871)

KK

Khushboo K.

CEO

> "Some of the features are difficult to implement."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6193337)

AM

Aastha M.

Sr. Associate - saas sales

> "Gaurang and team were extremely helpful in addressing and assisting with all the issues I faced and provided quick solutions."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6372009)

DI

Div I.

SDR Manager

> "The chat agents take too long to reply."

[See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4827853)

[View Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/)

## User interface

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

4.04 (320)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)

4.40 (680)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Vonage Business Communications

20/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/159047/Vonage-Business/#features)

CallHippo

Top features

23/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/159578/CallHippo/#features)

### Recognition

No recognitions have been awarded to Vonage Business Communications

CallHippo is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Vonage Business Communications

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CallHippo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vonage Business Communications

-   By Vonage
-   Located in United States
-   Founded in 2001

CallHippo

-   By CallHippo
-   Located in United States
-   Founded in 2016

## Popular Comparisons

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

$19.99/month

Price

$29/month

4.1

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/159047-169627/Vonage-Business-vs-RingOver)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (868)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1/month

Price

$29/month

4.3

Features

4.6

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19.99/month

Price

$25/month

4.1

Features

4.6

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159047-175788/Vonage-Business-vs-Nextiva)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$1/month

Price

$25/month

4.3

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/159578-175788/CallHippo-vs-Nextiva)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$19.99/month

Price

$1.1/month

4.1

Features

4.7

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159047-203084/Vonage-Business-vs-VoIP-ms)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

$1/month

Price

$1.1/month

4.3

Features

4.7

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-203084/CallHippo-vs-VoIP-ms)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$19.99/month

Price

$30/month

4.1

Features

4.3

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/159047-242188/Vonage-Business-vs-RingCentral-MVP)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$1/month

Price

$30/month

4.3

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/159578-242188/CallHippo-vs-RingCentral-MVP)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$19.99/month

Price

$350/year

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-159047/3CX-vs-Vonage-Business)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

$1/month

Price

$350/year

4.3

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-159578/3CX-vs-CallHippo)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Google Voice](https://www.capterra.com/p/210592/Voice/)[4.55 (722)](https://www.capterra.com/p/210592/Voice/reviews/)

$19.99/month

Price

$10/month

4.1

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/159047-210592/Vonage-Business-vs-Voice)

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/)

vs

[JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

$1/month

Price

$29/month

4.3

Features

4.1

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/157853-159578/JustCall-vs-CallHippo)