# Compare Vonage Business Communications vs LoopUp 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Vonage Business Communications and LoopUp based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159047-168543/Vonage-Business-vs-LoopUp

---

# Vonage Business Communications vs LoopUp Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Vonage Business CommunicationsLoopUp2/4 selected

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

[## Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Starting Price

$19.99/month

Value-for-Money

3.8

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [320 reviews](#user-reviews)

Positive

237

Neutral

55

Negative

28

[## LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.6 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

PT

Based on [125 reviews](#user-reviews)

Positive

119

Neutral

3

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 3,786 reviews from telephony software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Feature ratings

VoIP Connection

3.8

VoIP

3.3

Call Routing

3.9

Call Center Management

4.0

Call Recording

4.1

\--%Fit

Missing features

Not enough reviews

Feature ratings

VoIP Connection

4.5

VoIP

5.0

Call Routing

NA

Call Center Management

5.0

Call Recording

5.0

User satisfaction

User satisfaction

4.0

User reviews[320](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

3.8

Customer support

3.7

User satisfaction

4.6

User reviews[125](https://www.capterra.com/p/168543/LoopUp/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

$19.99Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.

Best for

Multinational enterprises looking to consolidate and modernize their telephony, unifying communications across multiple countries with a single, cloud-based solution integrated with Microsoft Teams.

## User reviews

Pros & cons

OB

Olivia B.

Paralegal Assistant

> "I like that we are able to call our clients and have the number show up as our business number, while also having the..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014)

BM

Byron M.

owner

> "I'm actually going to give a chance for someone in a North America team to reach out before I leave a 3000 plus report of my..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

ID

Isaac D.

Load Management Supervisor

> "There are a few areas where the interface could be improved, but in terms of functionality and reliability, it gets the job..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

BM

Byron M.

owner

> "I own a courier service and clients sending sms for medication deliveries or flowers for funerals just never got to us."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

ID

Isaac D.

Load Management Supervisor

> "The call quality is consistently clear, and I like that it’s easy to use across devices—whether I’m on my desktop or mobile,..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

RB

Roy B.

Instructor

> "The sms feature has been down for months, having to jump back and forth between apps to call or text"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6620318)

BW

Bailey W.

Director of Recrutiment

> "We also appreciate the call quality and the mobile app as it makes everything far more efficient."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544)

RC

Ray C.

Client Manager

> "This has caused a significant hindrance to my business, as we relied on this service for essential communication with our..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

ID

Isaac D.

Load Management Supervisor

> "Overall, Vonage has been a reliable solution for our business communication needs. Once we got everything set up the way we..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512)

DJ

Daniel J.

Sales Development Manager

> "I never had any relevant issues with the app itself, maybe the ability to not integrate with SalesLoft was a minor issue for..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6731430)

VS

Vidushi S.

Healthcare Recruiter

> "Vonage is actually a smart software as when you copy a sentence with a phone number in it and paste it in the keypad to..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4749664)

OB

Olivia B.

Paralegal Assistant

> "The calls drop often and when that happens the app glitches."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014)

EH

Eddy H.

IT Support Engineer

> "It has great quality on calls and keeping trakc of your agents via status on thier clients, you can even force to send calls..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___5052104)

DF

DONALD F.

AGENCY PRODUCER

> "Even after more than two weeks, we still have major unresolved problems."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6850879)

BW

Bailey W.

Director of Recrutiment

> "Having Vonage as a part of our daily routine really has improved our overall efficiency."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544)

VK

Viraj K.

Manager - PM

> "Call drops in low network bandwidthCross connectionGetting non spam numbers is difficultNumbers are reused multiple times..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743)

SK

Sid K.

Project Manager

> "The desktop app and mobile app work seamlessly in terms of notifications and call transfer between the devices,"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692)

PM

Pippa M.

Knowledge and Training Coordinator

> "Navigating the system as an admin can be a little bit confusing as it's not always obvious where to find a recording."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4990910)

AY

Aaron Y.

Director of IT

> "The administration panel is far more intuitive than our previous provider."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849)

BM

Byron M.

owner

> "Hundreds of these messages lost."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037)

AY

Aaron Y.

Director of IT

> "The phone system has been extremely reliable over the last few years as well."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849)

MJ

Mario J.

IT Manager

> "Customer service needs to have the option to speak to a person if the bot cannot help."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

JS

Jacquie S.

Office Manager

> "Vonage was good for communication outside of the office with one main inbox"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6426984)

RC

Ray C.

Client Manager

> "I recently decided to try Vonage's SMS services for my business, and saying I am disappointed would be an understatement."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

WL

Whitney L.

Business Owner

> "It’s easy to change bank accounts if need be without the hassle of plaid and micros."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6682299)

CD

Cyrus D.

Software Developer

> "A slightly high price for use and the non integration with the APIs"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388)

ZB

Ziya B.

Advanced Systems Engineer

> "Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173)

Donald F.

CEO

> "I signed up with Vonage to get better customer service with setup and I did not get it as promised. "

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

SB

Stephanie B.

Office Manager

> "We were pleased with Vonage services for the 5ish years we utilized the service. As our business grew (and COVID hit), we..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956)

Donald F.

CEO

> "They sent me an office phone that I couldn't use without an ethernet cable."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

VK

Viraj K.

Manager - PM

> "Features I needCost effective for long term contractsActivating and signing up is easyVoice quality and rich features"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743)

PS

Paulo S.

Diretor

> "They kept my money and didn't deliver the service on a technicality."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158)

GR

Gonzalo R.

Lead instructor

> "It is great, and I love the app too easy to navigate and be on top of my messages."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6616713)

DT

Darren T.

Content Creator

> "I found the higher end features complicated to setup and compared to other services Vonage did not like it when my internet..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4606968)

SK

Sid K.

Project Manager

> "Call management and messaging align with the latest design language for such phone systems."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692)

RC

Ray C.

Client Manager

> "Furthermore, the customer service provided by Vonage was far from satisfactory."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

Mirza S.

Software Tester

> "It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3451878)

LN

LACEY N.

COO

> "The set up was tricky, but I am no phone analytics expert."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6220655)

AH

Andrea H.

Front Office Supervisor

> "easy to use, the app is great, can always hear our patients"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6710359)

MJ

Mario J.

IT Manager

> "I spent months trying to get someone to help with my issue."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

ZB

Ziya B.

Advanced Systems Engineer

> "Vonage Business Communications is an efficient and reliable communication platform, despite some downsides."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173)

RC

Ray C.

Client Manager

> "Worst customer service and sales team who promise and don't deliver."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

Mirza Abdul Ghafoor B.

Associate Recruitment Specialist

> "Generally I Liked everything about this software from Calling , recording , making heavy calls to Call conferencing among so..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4061885)

TS

Thad S.

Attorney

> "We also asked for a guarantee of portability from our current system (RingCentral) to Vonage but they absolutely refused."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124)

BO

Barbara O.

Controller

> "Our call quality was always crystal clear and never dropped or missed a call."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6096430)

Donald F.

CEO

> "Customer service was difficult to get."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220)

SB

Stephanie B.

Office Manager

> "Vonage Business Communication was great for our small business. "

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956)

Thomas F.

System Engineer

> "They were also missing a lot of integration with third party applications"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

FK

Faraz K.

Recruitment Professional

> "The quality of connection, ease of using, and all the features that include text, SMS, and managing your logs are the best..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3603145)

Thomas F.

System Engineer

> "The biggest con was the price it kept growing and growing to a point where we had to switch over to a new provider."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

BW

Bob W.

Network engineer

> "Setting up Vonage is easy and straightforward and the customer service is top tier."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6142499)

TS

Thad S.

Attorney

> "Then, she presented a POC that would have cost $300 and we would've had to sign a two-year contract."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124)

Muteeba N.

Recruitment Specialist

> "Also, we can record calls as well which will help us in quality audit & control."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4381702)

RC

Ray C.

Client Manager

> "In conclusion, my experience with Vonage has been nothing short of frustrating."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146)

SM

Shelly M.

Administrator

> "The mobile app makes it simple to recieve all your work/office calls right on your mobile device."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4454376)

PS

Paulo S.

Diretor

> "Customer service is a joke."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158)

CD

Cyrus D.

Software Developer

> "Ease of connection, multitude of integrations and overall amazing reception"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388)

VR

Verified Reviewer

Director

> "The only thing I'm a little iffy about was that it wasn't easy to switch our fax line over."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___3504131)

Thomas F.

System Engineer

> "I hope they are able to integrate more with third party apps in the future and I might consider trying them again"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348)

IF

Iqra F.

Recruitment Specialist

> "You often get a lot of spam incoming calls."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4348113)

MM

Mary M.

manager

> "Vonage is good platform to be utilized for a business in office and working remotely."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4473416)

AC

Alex C.

Director of IT

> "users complained of bad call quality and drops."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890)

SK

Sid K.

Project Manager

> "The interface is very easy to navigate and neat."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692)

WM

Wanda M.

Senior Account Executive

> "I didn't like the fact that only an admin could change the password, if needed."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3485585)

MJ

Mario J.

IT Manager

> "The admin portal is very easy to manage."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922)

CL

Claudia L.

Human Resources Manager

> "Mybe it's me, but I cant find a way to set up a ringtone in my laptop"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4593779)

AC

Alex C.

Director of IT

> "unified communication all in one app on desktop and mobile."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890)

Bruce S.

Recruitment professional

> "There are some backend issues with Vonage which take some time to get resolved"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3638767)

VS

Vidushi S.

Healthcare Recruiter

> "The interface of the software is easy to use."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4749664)

HS

Hadi S.

Senior recruitment team lead

> "They don't answer the calls or respond timely."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3572097)

WB

Walter B.

Director of Sales

> "I would hands down recommend Vonage to clients and prospects"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4991732)

DB

Dan B.

business development

> "Calls can be a bit laggy (a delay will occur) when calling from my cellphone, but through the computer I don't notice it..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___2863735)

IL

Ivan L.

Recruitment Specialist

> "We have integrated it into our ATS which makes our job a lot easier."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3810813)

ZH

Zach H.

Operations Manager

> "Vonage was a simple to use software that did what we needed but did not offer all the features that we wanted."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3966048)

RS

Raza S.

Recruitment professional

> "I have bee using it daily and its a great product , easy to use , manage , access data , logs and response time is..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3611252)

Santanu C.

Business Development Specialist

> "Sometimes the issue occurs with the support"

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4469450)

VR

Verified Reviewer

Director

> "We have had a great experience overall from the sales rep to the buying process to the customer service and install."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___3504131)

Rick K.

Owner

> "We did not like their customer service."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506)

Rick K.

Owner

> "We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services..."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506)

PS

Paul S.

Principal

> "The above problem has persisted for months."

[See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4153162)

[View Reviews](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

PT

Paul T.

IT Manager

> "LoopUp is a breath of fresh air and has helped us integrate with teams, providing us with capabilities far beyond what we could..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7022009)

AA

Atif A.

Attorney

> "integration with iphone ios to schedule meetings. when i hit the join call link from iphone for someone else's hosted call, it..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

VR

Verified Reviewer

Director of Education Technology

> "I had a smooth and flawless implementation from when I met the sales rep at a conference to full release to my users."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___7115419)

AO

Abi O.

Global Transformation Architect

> "In some regions where broadband quality isn't great, loopup screen sharing is often an issue so perhaps the data payload usage..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131857)

TK

Tim K.

IT System Specialist

> "Our project manager was always available to us and the answers always came quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___6869240)

SR

Steve R.

L&D Partner

> "Works fine if you are using this outside of a company network but we have had a lot of issues with trying to get Loop Up to work..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

MC

Martina C.

Paralegal

> "The audio and video features are very clear and crisp."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

DB

Derek B.

Sr Project Manager

> "Numerous codes can be a bit confusing. And different numbers for different countries is also confusing."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475423)

MC

Martina C.

Paralegal

> "I enjoy the ease of inviting members to videoconferences."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4899747)

PT

Prashant T.

Manager

> "The quality from India number is very bad but the UK number call quality is good."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131895)

AL

Aleah L.

real manerger

> "Its a good legitimate app and u get plenty of rewards by doing offers, survays, and tasks !!!"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___4544548)

PS

Peter S.

Analyst

> "Operator is way too loud relative to normal speech on the call."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2475373)

RB

Randle B.

Legal Technologies Advisor

> "LoopUp is way less processor / memory intensive than most other conference softwares, meaning even those with low spec computers..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2100501)

SR

Steve R.

L&D Partner

> "Also cant use it in the citrix environment"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

TC

Thomas C.

Finance Manager

> "On a separate note I had a problem in March with being logged out repeated when hosting meetings, \[SENSITIVE CONTENT HIDDEN\] was..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2136499)

SR

Steve R.

L&D Partner

> "You cant turn off the voice that tells you that you've been placed on mute."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2345723)

AO

Abi O.

Global Transformation Architect

> "The product is great for team collaboration, sharing, video and audio conferencing meetings."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2131857)

AB

Anett B.

Expert Project Management and Pharmaceutical Transfer

> "no video possible, sometimes bad connection"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2489588)

AK

Aaron K.

Applications Engineer

> "The add in to Outlook is also a nice feature as I can create meeting invites quickly."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2179677)

AP

Aron P.

Analyist

> "Doesn't always work, occasionally people have trouble joining or"

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2449354)

RK

Radhika K.

Sr. Software engineer

> "It helps in remote working with peers to share the screen and talk and discuss the issues."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2434459)

AS

Alan S.

Partner

> "The Outlook program doesn't seem intuitive and I don't use it."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2184000)

WW

Will W.

Associate Director

> "Very good experience, however, given the current circumstance the move to video is increasing very fast, with other now using zoom..."

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2150567)

AA

Atif A.

Attorney

> "zoom has flaws too. "

[See full review](https://www.capterra.com/p/168543/LoopUp/#Capterra___2180304)

[View Reviews](https://www.capterra.com/p/168543/LoopUp/reviews/)

## User interface

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)

4.04 (320)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)

4.61 (125)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Vonage Business Communications

Top features

20/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/159047/Vonage-Business/#features)

LoopUp

11/37

-   Activity Dashboard
-   AI Copilot
-   Auto-Dialer
-   Automatic Call Distribution
-   Callback Scheduling
-   Call Center Management
-   Call Disposition
-   Caller ID
-   Call List Management
-   Call Monitoring
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Computer Telephony Integration
-   Conferencing
-   CRM
-   Customizable Reports
-   Generative AI
-   Interaction Tracking
-   IVR
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Predictive Dialer
-   Real-Time Monitoring
-   Reporting/Analytics
-   SMS Messaging
-   Text to Speech
-   Third-Party Integrations
-   Video Conferencing
-   Voice Mail
-   VoIP
-   VoIP Connection

[See all features](https://www.capterra.com/p/168543/LoopUp/#features)

### Recognition

No recognitions have been awarded to Vonage Business Communications

No recognitions have been awarded to LoopUp

### Deployment & support

Vonage Business Communications

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LoopUp

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Vonage Business Communications

-   By Vonage
-   Located in United States
-   Founded in 2001

LoopUp

-   By LoopUp
-   Located in United Kingdom
-   Founded in 2003

## Popular Comparisons

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

$19.99/month

Price

$29/month

4.1

Features

4.6

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/159047-169627/Vonage-Business-vs-RingOver)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Contact vendor for pricing

Price

$29/month

4.5

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/168543-169627/LoopUp-vs-RingOver)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

$19.99/month

Price

$90/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-159047/Cloud-Predictive-Dialer-vs-Vonage-Business)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Contact vendor for pricing

Price

$25/month

4.5

Features

4.6

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/168543-175788/LoopUp-vs-Nextiva)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.82 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

$19.99/month

Price

$25/month

4.1

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-159047/CallCenterNOW-vs-Vonage-Business)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Contact vendor for pricing

Price

$1.1/month

4.5

Features

4.7

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168543-203084/LoopUp-vs-VoIP-ms)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$19.99/month

Price

$25/month

4.1

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/159047-175788/Vonage-Business-vs-Nextiva)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

Contact vendor for pricing

Price

$30/month

4.5

Features

4.3

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/168543-242188/LoopUp-vs-RingCentral-MVP)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$19.99/month

Price

$15/month

4.1

Features

4.6

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-159047/LiveAgent-vs-Vonage-Business)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Contact vendor for pricing

Price

$350/year

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-168543/3CX-vs-LoopUp)

[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.59 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

$19.99/month

Price

$199/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136728-159047/Readymode-vs-Vonage-Business)

[LoopUp](https://www.capterra.com/p/168543/LoopUp/)[4.61 (125)](https://www.capterra.com/p/168543/LoopUp/reviews/)

vs

[CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Contact vendor for pricing

Price

$1/month

4.5

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159578-168543/CallHippo-vs-LoopUp)