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Ooma Office is a flexible cloud solution suitable for businesses of all sizes in industries.
Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.
Great for small office / home office and smaller businesses. Great value, clear calls and great reliability.
Sometimes the call quality is horrible or just flat out unable to connect and it seems they have a lot of outages.
Great company, with great products and services, with knowledgeable and helpful employees. I have been an Ooma customer for over 10 years and highly recommend them.
Voicemail transcription is an extra cost, as is PC/Mac softphone, which is a bummer.
I love the customer service the best!!!! They are always on top of their game, and willing to go above and beyond to help you out.
I can call about the same issue 15 times in one day and every time I get a different answer on how to fix an issue, including them wanting me to purchase new equipment or blaming it on my ISP.
Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.
I have a hard time logging into the app. I constantly have to reset my password for some reason.
What I love most about it is it's "Report" feature. It makes working so much fun as one can easily see and analyze their own growth with the help of different charts and graphs.
Their customer support team is really terrible to it's customers. They are rude when the customer does not understand the price quotes and they say it's either you pay that or no service(s).
It is very easy to use, great voice quality and for the price it is very good. For my business is the best option at a good price.
Latency and lag are a significant problem when answering office phone calls from home on mobile and a couple of times has been so frustrating that conversations had to be ended appologetically.
Customer service was very friendly and helpful with my questions. The equipment seems good too and at least the same or less cost than phone equipment with other services.
We stopped fighting with them on the bill each and every month as we were just ready to move on.
Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
If something goes wrong your business Will be without phones for several days as you cannot get in contact with customer service immediately.
Joshua B.: My name is Josh. I am a private tutor and a freelance writer and editor, and I gave Ooma Office five stars. For more reviews like this click below. Before I was using Ooma office I was basically just using my cell phone, which as a private tutor, that's problematic because I don't want students to have my cell phone number. So it was really nice to have a professional phone line that parents could call. They could have a nice professional voice recording that gave them all kinds of menu options. It directed them where they needed to go and usually gave them enough information that some of them didn't even have to talk to me. They could just go book online and it was just really, really convenient. And I chose Ooma office because I did some research and just looking at their branding, their image, and the reviews that I saw about them. They had the best quality of phone calls. They had no interruptions. Pretty much every single thing that I needed for my business was checked off in terms of having a virtual secretary there to answer the cell phone. [inaudible 00:01:08] answered the phone. Having different options that the clients could choose from and then just very clear, consistent quality of the phone calls. And it was better than anything else that I had looked at. It was just very professional from the beginning. Getting started with Ooma office was super easy for me and that's coming from someone who's not good at technology or phone systems or internet at all, but literally all I had to do was just plug it in. The phone was wireless. The whole system was wireless. It worked in my office, it works at home. It worked on my cell phone and it was literally within minutes and the entire thing worked. It was just ... It was so unbelievably easy that I thought it was too good to be true to be honest. For anyone that's going to get Ooma office, I would say even if you are a sole proprietor or just one individual like myself, it's still super useful because you can give so much information to clients by using the virtual receptionist feature. And that really lets the clients know basic information like your address, your hours, how they can book an appointment online. So having those options for them upfront is definitely something that I would take advantage of because it also gives you a really professional image. So that, and there's so many other features as well that you can just explore on your own or with their customer service. And they're really helpful, 24/7 they will help you out to understand all those features and put them into good use.
Shawn B.: Hi, my name is Shawn, I'm an IT solutions architect, and I give a five for Vonage Business Solutions. For more videos like this and more reviews like this, click on the link below. So before using Vonage, we were using Cable Vision's homegrown system, I forget what the name was, but it would give you three or four lines, phone lines, and they would expect those phone lines to be tied down to phones, so if you ever moved from one location to the other, you'd have to call back and basically reprogram the phones. It wasn't working for us because our team was growing and a lot of the people would move around the office space and we would have to be on the phone somewhere very often, so that was one of the hurdles. One of the many reasons we went ahead with Vonage is because unlike traditional key line systems, where you would have to purchase a lot of the phone equipment and also the phone servers and put them in the back and then have somebody come in and build it and configure it, Vonage was in the cloud. So they will just ship you the phones, pre-programmed with your extension, with your name, and you could plug it anywhere in the network, just like a computer, and your phone would just be part of this internet PBX, so to speak. Initially, we never integrated or communicated with a voice-over IP service before, so the first time it was just a little, I would say, a little learning curve, but by the second or third phone, we just knew what had to be done and it was a breeze. And every time after that, we went up to about 11 phones or 11 extensions, and then after COVID, we scaled down to about six, but it was extremely easy. In fact, not only was it so great for us, we started selling Vonage Business Systems to a lot of our small business clients because we are in the IT space. So, very honestly, Vonage is a no-brainer. There isn't any upfront investment. There isn't a long turnover. I would suggest that anybody who is interested, whether it's a one man shop or a 50 man business, they could just pick up the phone, call Vonage and be they'll able to help them get a big company look, so it's really a no-brainer.
Ooma Office
Top FeaturesVonage Business Communications
Vonage Business Communications
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