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Vonage Business Communications vs Zoho Meeting: Which is a better fit?

Updated on February 7th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,702 reviews from VoIP users.
% Fit
Missing features
Feature ratings
Online Voice Transmission
3.8
Mobile Access
4.3
Reporting & Statistics
NA
Call Routing
3.8
Call Recording
4.1
% Fit
Missing features
Feature ratings
Online Voice Transmission
5.0
Mobile Access
4.6
Reporting & Statistics
4.8
Call Routing
NA
Call Recording
4.8
User satisfaction
4.0
User reviews313
Ease of use
4.1
Functionality
4.1
Value for money
3.8
Customer support
3.7
4.6
User reviews874
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.5
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.

Users looking to host interactive web meetings with audio/video conferencing, screen/application sharing, remote access. Host engaging webinars with audio/video, screen sharing, polls, recording.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-b000b3fa-26ce-4f18-f536-08d97fb77695
Shawn B
IT Architect
5.0

Shawn B.: Hi, my name is Shawn, I'm an IT solutions architect, and I give a five for Vonage Business Solutions. For more videos like this and more reviews like this, click on the link below. So before using Vonage, we were using Cable Vision's homegrown system, I forget what the name was, but it would give you three or four lines, phone lines, and they would expect those phone lines to be tied down to phones, so if you ever moved from one location to the other, you'd have to call back and basically reprogram the phones. It wasn't working for us because our team was growing and a lot of the people would move around the office space and we would have to be on the phone somewhere very often, so that was one of the hurdles. One of the many reasons we went ahead with Vonage is because unlike traditional key line systems, where you would have to purchase a lot of the phone equipment and also the phone servers and put them in the back and then have somebody come in and build it and configure it, Vonage was in the cloud. So they will just ship you the phones, pre-programmed with your extension, with your name, and you could plug it anywhere in the network, just like a computer, and your phone would just be part of this internet PBX, so to speak. Initially, we never integrated or communicated with a voice-over IP service before, so the first time it was just a little, I would say, a little learning curve, but by the second or third phone, we just knew what had to be done and it was a breeze. And every time after that, we went up to about 11 phones or 11 extensions, and then after COVID, we scaled down to about six, but it was extremely easy. In fact, not only was it so great for us, we started selling Vonage Business Systems to a lot of our small business clients because we are in the IT space. So, very honestly, Vonage is a no-brainer. There isn't any upfront investment. There isn't a long turnover. I would suggest that anybody who is interested, whether it's a one man shop or a 50 man business, they could just pick up the phone, call Vonage and be they'll able to help them get a big company look, so it's really a no-brainer.

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video-a11b3e9f-7e0a-4b1e-4afc-08da32e14052
Susan D
Tech Ninja
5.0

Susan: Hi, my name is Susan. I'm a Tech Ninja. I give Zoho Meeting a five out of five rating. For more reviews like this, click link below. Probably, most everybody else was Zoom. I switched primarily because I was using Zoho One and it was integrated with that. So one of the reasons I chose Zoho meeting is because it's integrated with Zoho CRM, so everything's in one place. But actually, I found a lot of features within Zoho Meeting that I like better than Zoom. One of the features was that when I was using Zoom, if I wanted to share a video with someone, I would have to download it and then email them because my storage on Zoom was getting filled up. With Zoho Meeting, once I record a video, it sends me an email with the link embedded, and all I'll have to do is forward that email link to my customer and they can just click on it. So, it was a lot less steps for me to do a meeting share like that. The other thing I like is there's actually a lot of features within Zoho. They had a chat area where I can take notes, besides the chat, and share that with people on the call. So there were just some features that Zoom may have integrated since I switched about a year ago, but there's some things in Zoom that I had never seen in Zoom... Or Zoho that I had never seen in Zoom before. So, that was really good. As far as integrating Zoho Meeting, it was pretty easy for me because I have been in tech for a while. It was a little disconcerting for my customers, because they were so used to Zoom that there was a little bit of a learning curve, but not much. Once they realized this was very similar to Zoom, it worked really well for them as well. So if you're looking for something else besides Zoom, I recommend Zoho Meeting as an alternative. One of the reasons I really made the switch is because I'm using Zoho One, I'm paying a fee of $37 per month for all the tools within Zoho One. And there are a lot. Zoho Meeting is just one of them. But one of the other things was just by integrating my invoicing and my meetings into Zoho, I was paying initially with Zoom and FreshBooks, $40 a month, and I'm only paying $37 a month with Zoho Meeting. So if you're looking to consolidate not only your tools as well as your cost into something, I recommend Zoho One as an alternative. But test it out.

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User interface
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1 Video
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Vonage Business Communications

Top Features
19/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Call Disposition
  • Call List Management
  • Call Queues
  • Call Reporting
  • Call Screening
  • Call Tracking
  • Contact Database
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • Live Chat
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SMS Messaging
  • Third-Party Integrations
  • Video Conferencing
  • Voicemail Transcription
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • IVR
  • Mobile Access
  • Multi-Channel Communication
  • Online Voice Transmission
  • Queue Management
  • SIP Trunking
  • Unified Communications
  • Voice Mail
See All features
Hide VoIP Software Features -

Zoho Meeting

15/44
Show VoIP Software Features +
Vonage Business Communications
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoho Meeting
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Vonage Business Communications
  • By Vonage
  • Located in United States
  • Founded in 2001
Zoho Meeting
  • By Zoho
  • Located in United States
  • Founded in 1996
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