# Compare Vonage Business Communications vs Webex Suite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Vonage Business Communications and Webex Suite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/159047-237272/Vonage-Business-vs-Webex --- # Vonage Business Communications vs Webex Suite Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Vonage Business CommunicationsWebex Suite2/4 selected [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) [## Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.0 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) Starting Price $19.99/month Value-for-Money 3.8 Functionality 4.1 Ease of Use 4.1 Customer Service 3.7 Reviews Sentiment Based on [320 reviews](#user-reviews) Positive 237 Neutral 55 Negative 28 [## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) Starting Price $25.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [7,395 reviews](#user-reviews) Positive 6,584 Neutral 679 Negative 132 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Cvent Event Management 4.5 (990) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### Dialpad 4.2 (562) * * * Starting Price $27.00 Per User,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### JustCall 4.1 (223) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (983) * * * Starting Price €61.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,761 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.0 Dashboard \-- Call Logging 4.1 Call Recording 4.1 Call Tracking NA \--%Fit Missing features Not enough reviews Feature ratings Call Center Management 4.6 Dashboard NA Call Logging NA Call Recording 4.5 Call Tracking 3.0 User satisfaction User satisfaction 4.0 User reviews[320](https://www.capterra.com/p/159047/Vonage-Business/reviews/) Ease of use 4.1 Functionality 4.1 Value for money 3.8 Customer support 3.7 User satisfaction 4.4 User reviews[7,395](https://www.capterra.com/p/237272/Webex/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $19.99Other, Per Month - Free version - Free trial Price starts from $25Per User, Per Month - Free version - Free trial Best for Best for Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions. Best for Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in. ## User reviews Pros & cons OB Olivia B. Paralegal Assistant > "I like that we are able to call our clients and have the number show up as our business number, while also having the..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014) BM Byron M. owner > "I'm actually going to give a chance for someone in a North America team to reach out before I leave a 3000 plus report of my..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037) ID Isaac D. Load Management Supervisor > "There are a few areas where the interface could be improved, but in terms of functionality and reliability, it gets the job..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512) BM Byron M. owner > "I own a courier service and clients sending sms for medication deliveries or flowers for funerals just never got to us." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037) ID Isaac D. Load Management Supervisor > "The call quality is consistently clear, and I like that it’s easy to use across devices—whether I’m on my desktop or mobile,..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512) RB Roy B. Instructor > "The sms feature has been down for months, having to jump back and forth between apps to call or text" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6620318) BW Bailey W. Director of Recrutiment > "We also appreciate the call quality and the mobile app as it makes everything far more efficient." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544) RC Ray C. Client Manager > "This has caused a significant hindrance to my business, as we relied on this service for essential communication with our..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146) ID Isaac D. Load Management Supervisor > "Overall, Vonage has been a reliable solution for our business communication needs. Once we got everything set up the way we..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6842512) DJ Daniel J. Sales Development Manager > "I never had any relevant issues with the app itself, maybe the ability to not integrate with SalesLoft was a minor issue for..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6731430) VS Vidushi S. Healthcare Recruiter > "Vonage is actually a smart software as when you copy a sentence with a phone number in it and paste it in the keypad to..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4749664) OB Olivia B. Paralegal Assistant > "The calls drop often and when that happens the app glitches." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6715014) EH Eddy H. IT Support Engineer > "It has great quality on calls and keeping trakc of your agents via status on thier clients, you can even force to send calls..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___5052104) DF DONALD F. AGENCY PRODUCER > "Even after more than two weeks, we still have major unresolved problems." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6850879) BW Bailey W. Director of Recrutiment > "Having Vonage as a part of our daily routine really has improved our overall efficiency." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6807544) VK Viraj K. Manager - PM > "Call drops in low network bandwidthCross connectionGetting non spam numbers is difficultNumbers are reused multiple times..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743) SK Sid K. Project Manager > "The desktop app and mobile app work seamlessly in terms of notifications and call transfer between the devices," [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692) PM Pippa M. Knowledge and Training Coordinator > "Navigating the system as an admin can be a little bit confusing as it's not always obvious where to find a recording." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4990910) AY Aaron Y. Director of IT > "The administration panel is far more intuitive than our previous provider." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849) BM Byron M. owner > "Hundreds of these messages lost." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6610037) AY Aaron Y. Director of IT > "The phone system has been extremely reliable over the last few years as well." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6772849) MJ Mario J. IT Manager > "Customer service needs to have the option to speak to a person if the bot cannot help." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922) JS Jacquie S. Office Manager > "Vonage was good for communication outside of the office with one main inbox" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6426984) RC Ray C. Client Manager > "I recently decided to try Vonage's SMS services for my business, and saying I am disappointed would be an understatement." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146) WL Whitney L. Business Owner > "It’s easy to change bank accounts if need be without the hassle of plaid and micros." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6682299) CD Cyrus D. Software Developer > "A slightly high price for use and the non integration with the APIs" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388) ZB Ziya B. Advanced Systems Engineer > "Integration capabilities and the mobile app make it a valuable asset for businesses seeking a comprehensive communication..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173) Donald F. CEO > "I signed up with Vonage to get better customer service with setup and I did not get it as promised. " [See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220) SB Stephanie B. Office Manager > "We were pleased with Vonage services for the 5ish years we utilized the service. As our business grew (and COVID hit), we..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956) Donald F. CEO > "They sent me an office phone that I couldn't use without an ethernet cable." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220) VK Viraj K. Manager - PM > "Features I needCost effective for long term contractsActivating and signing up is easyVoice quality and rich features" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4944743) PS Paulo S. Diretor > "They kept my money and didn't deliver the service on a technicality." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158) GR Gonzalo R. Lead instructor > "It is great, and I love the app too easy to navigate and be on top of my messages." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6616713) DT Darren T. Content Creator > "I found the higher end features complicated to setup and compared to other services Vonage did not like it when my internet..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4606968) SK Sid K. Project Manager > "Call management and messaging align with the latest design language for such phone systems." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692) RC Ray C. Client Manager > "Furthermore, the customer service provided by Vonage was far from satisfactory." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146) Mirza S. Software Tester > "It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3451878) LN LACEY N. COO > "The set up was tricky, but I am no phone analytics expert." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6220655) AH Andrea H. Front Office Supervisor > "easy to use, the app is great, can always hear our patients" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6710359) MJ Mario J. IT Manager > "I spent months trying to get someone to help with my issue." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922) ZB Ziya B. Advanced Systems Engineer > "Vonage Business Communications is an efficient and reliable communication platform, despite some downsides." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4759173) RC Ray C. Client Manager > "Worst customer service and sales team who promise and don't deliver." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146) Mirza Abdul Ghafoor B. Associate Recruitment Specialist > "Generally I Liked everything about this software from Calling , recording , making heavy calls to Call conferencing among so..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4061885) TS Thad S. Attorney > "We also asked for a guarantee of portability from our current system (RingCentral) to Vonage but they absolutely refused." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124) BO Barbara O. Controller > "Our call quality was always crystal clear and never dropped or missed a call." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6096430) Donald F. CEO > "Customer service was difficult to get." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___6134220) SB Stephanie B. Office Manager > "Vonage Business Communication was great for our small business. " [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6046956) Thomas F. System Engineer > "They were also missing a lot of integration with third party applications" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348) FK Faraz K. Recruitment Professional > "The quality of connection, ease of using, and all the features that include text, SMS, and managing your logs are the best..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3603145) Thomas F. System Engineer > "The biggest con was the price it kept growing and growing to a point where we had to switch over to a new provider." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348) BW Bob W. Network engineer > "Setting up Vonage is easy and straightforward and the customer service is top tier." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___6142499) TS Thad S. Attorney > "Then, she presented a POC that would have cost $300 and we would've had to sign a two-year contract." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3996124) Muteeba N. Recruitment Specialist > "Also, we can record calls as well which will help us in quality audit & control." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4381702) RC Ray C. Client Manager > "In conclusion, my experience with Vonage has been nothing short of frustrating." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4763146) SM Shelly M. Administrator > "The mobile app makes it simple to recieve all your work/office calls right on your mobile device." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4454376) PS Paulo S. Diretor > "Customer service is a joke." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4721158) CD Cyrus D. Software Developer > "Ease of connection, multitude of integrations and overall amazing reception" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4825388) VR Verified Reviewer Director > "The only thing I'm a little iffy about was that it wasn't easy to switch our fax line over." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___3504131) Thomas F. System Engineer > "I hope they are able to integrate more with third party apps in the future and I might consider trying them again" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4038348) IF Iqra F. Recruitment Specialist > "You often get a lot of spam incoming calls." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4348113) MM Mary M. manager > "Vonage is good platform to be utilized for a business in office and working remotely." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4473416) AC Alex C. Director of IT > "users complained of bad call quality and drops." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890) SK Sid K. Project Manager > "The interface is very easy to navigate and neat." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4765692) WM Wanda M. Senior Account Executive > "I didn't like the fact that only an admin could change the password, if needed." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3485585) MJ Mario J. IT Manager > "The admin portal is very easy to manage." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4989922) CL Claudia L. Human Resources Manager > "Mybe it's me, but I cant find a way to set up a ringtone in my laptop" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4593779) AC Alex C. Director of IT > "unified communication all in one app on desktop and mobile." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3851890) Bruce S. Recruitment professional > "There are some backend issues with Vonage which take some time to get resolved" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3638767) VS Vidushi S. Healthcare Recruiter > "The interface of the software is easy to use." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4749664) HS Hadi S. Senior recruitment team lead > "They don't answer the calls or respond timely." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3572097) WB Walter B. Director of Sales > "I would hands down recommend Vonage to clients and prospects" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4991732) DB Dan B. business development > "Calls can be a bit laggy (a delay will occur) when calling from my cellphone, but through the computer I don't notice it..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___2863735) IL Ivan L. Recruitment Specialist > "We have integrated it into our ATS which makes our job a lot easier." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3810813) ZH Zach H. Operations Manager > "Vonage was a simple to use software that did what we needed but did not offer all the features that we wanted." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3966048) RS Raza S. Recruitment professional > "I have bee using it daily and its a great product , easy to use , manage , access data , logs and response time is..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___3611252) Santanu C. Business Development Specialist > "Sometimes the issue occurs with the support" [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4469450) VR Verified Reviewer Director > "We have had a great experience overall from the sales rep to the buying process to the customer service and install." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#GetApp___3504131) Rick K. Owner > "We did not like their customer service." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506) Rick K. Owner > "We were by no means enamoured by their customer service and we've moved on and been very happy with other VOIP services..." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#Capterra___4431506) PS Paul S. Principal > "The above problem has persisted for months." [See full review](https://www.capterra.com/p/159047/Vonage-Business/#SoftwareAdvice___4153162) [View Reviews](https://www.capterra.com/p/159047/Vonage-Business/reviews/) Steven M. system technique > "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443) CG Carly G. Curriculum designer and trainer > "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918) KS Kimberly S. Patient Service Representative > "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411) JG Jessica G. Realtor > "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494) Duncan C. Digital Solutions Lead > "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460) CTAS Cornelius Tian Andi S. Owner > "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) AT Alejandra T. BU Hybrid IT Regional Sales Manager > "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626) EC Eli C. specialist > "Their texting feature can be frustrating if you are not texting with an existing contact." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) Yatra P. Omni Associate > "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) JP Jennifer P. Sr. Auditor > "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) JF James F. Music Manager > "It has a very nice dashboard design, and it also allows our organization users to customize different settings easily, such as profile,..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6301260) SG Shauntel G. Operations Coordinator > "find it difficult to link external camera/mic when using it unlike some other products" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642) XL Xiang L. Director > "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272) LH Luke H. Financial Advisor > "Menus take hunting round, setting up feels clunky." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639) Yatra P. Omni Associate > "Webex Suite has everything that one search for like meetings, chat, and callings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199) VR Verified Reviewer Software Developer > "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) VR Verified Reviewer Marketer and Designer > "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580) OB Oluwatobi B. Graduate Teaching Assistant > "On few occasions, I have also experienced some technical glitches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494) ST Sasha T. Junior Digital Marketing Manager > "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509) VC Vinayak C. DGM > "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) OM Oscar M. Senior Commissions Data Analyst > "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241) JA Julian A. IT Specialist > "It can be a bit high in cost to maintain especially if your workplace is small." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420) JP Jennifer P. Sr. Auditor > "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692) TZA Theint Zarchi A. System Engineer > "Webex can consume a lot of CPU and memory, which may slow down older devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788) VC Vinayak C. DGM > "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) VC Vinayak C. DGM > "There are occasional issues with connectivity and performance, which disrupt meetings and presentations." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713) Aditya Kumar V. Devops Engineer > "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180) VK Valentin K. Spring Intern > "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419) CTAS Cornelius Tian Andi S. Owner > "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216) MK Mohamed K. Csr > "Has some lag and crashes, it takes a long time to get master it" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6774239) AH Aaron H. Sales and Inventory Analyst > "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) VR Verified Reviewer Software Developer > "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252) AP Ale P. SWE > "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524) DT Daniel T. IT Engineer > "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617) DH Denise H. legal assistant > "I like that Webex can be used at home, at work, on the phone and truly any electronic device." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454) Milton A. IT > "With my service provider, signing up for the service can be complicated." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984) AH Aaron H. Sales and Inventory Analyst > "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) VR Verified Reviewer CS Senior Analyst > "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974) NB Nivesh B. Network Engineer > "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054) DJ Derek J. Owner > "There's no web based video calls, it all has to go through their program and can be a hassle." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660) AM Alejandro M. Chief > "I love how fast you can create large meeting and have them schedulized and under control" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763) DP Dylan P. Lab Operations Associate > "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) LF Lauren F. EI Professional > "I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777441) QB Quantieshia B. Founder ceo > "Sometimes when trying to share screen, it won’t allow me to because of my settings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827) CR Cosmin R. QA > "The connection rarely drops, and the sound/video quality is always clear." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7044914) AG Alvaro G. Team Leader > "Constant relogin into the tool makes it less reliable when urgent meetings take place." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835) VB Viviana B. Production supervisor Engineer > "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692) UC Urgan C. Associate > "user interface can feel outdated and navigating settings sometimes requires too many steps" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742) JPN Jean Pierre N. Instructional Designer > "I find it a robust and user-friendly platform for communication with a small or large audience." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284) AaM Alfiya ashfaque M. Software Engineer - QA > "Sometimes I face lags while I use the web conferencing option." [See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772) VR Verified Reviewer Data Centre Engineering Operations > "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685) VR Verified Reviewer Software Engineer > "The user interface can feel outdated, and there are occasional connectivity issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) VR Verified Reviewer Software Engineer > "High-quality video conferencing, reliable security features, and strong integration with other Cisco products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969) VR Verified Reviewer Business head-North America > "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469) CE Christina E. Owner > "My team LOVES using it to communicate all day long and keep synced up between branches." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590) SS Sahil S. Assessment Engineer > "Sometimes, it becomes a bit cluttered when you have many people in the group chats." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959) SY Scott Y. Content Creator > "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911) JL Joan L. Manager > "Application would sometimes crash on some of our employees devices." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949) Jeremy S. Network Administrator Sr. > "The ability to have different spaces for different projects or teams is great! "" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956) BD Brenda D. Service Program Manager > "occasionally I have experienced audio issues either during a call or if I have previously been using another platform." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804) KK Khaled K. System administrator > "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642) VR Verified Reviewer Product management services > "Webex audio call has some issues related to quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493) LY Loganne Y. Ultrasound Technologist > "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167) MO Moses O. Customer Service Representative > "Webex Suite does not work perfectly when there is internet issues." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705) CA Christine A. Project Manager > "Fosters productivity by remote collaboration by video conference calls and online meetings." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) HA Hector A. Technical Support Engineer II > "Confusing tabs, seems to look like all the common tools are available but not of quick access" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538) AH Aaron H. Sales and Inventory Analyst > "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382) DG Duncan G. Solution Engineer > "Sometimes google calendar meetings did not load correctly." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143) EC Eli C. specialist > "You can easily start a meeting with an option right on the contact screen." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901) JD Jess D. RN > "Sometimes the sound isn’t the best or it has a hard time connecting." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631) Samantha E. Agent > "Overall a good tool for a call center and for communication." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7039861) VR Verified Reviewer Consultant > "Not as integrated with OSes vs other video conferencing software (e.g. Teams and Zoom are linked with Outlook calendar) - plus not as..." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___4782450) GV Gibran V. Director of Quality > "The Cisco Webex Suite is a powerful and versatile collaboration tool suitable for a wide range of business needs." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6455897) VC Valentina C. instructional designer > "I occasionally had problems sharing content and experienced slowness in chatting" [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527) VJ Vishal J. Senior executive > "its comprehensive range of collaboration tools, making it a powerful choice for teams needing seamless communication." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6572277) AB Allie B. Designer > "I find WebEX t be unreliable and not compatible with other microsoft products." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318) DP Dylan P. Lab Operations Associate > "I have used this service multiple times to connect virtually with technical support as I maintain my lab's instruments." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272) GM Gregory M. Director > "Webex makes it hard to share your screen." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725) CA Christine A. Project Manager > "Wondrous for remote working through video conference call,remote meetings and successful presentation." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141) VR Verified Reviewer Veterinary Student > "The software is not super modern, some boxes look out of date." [See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241) [View Reviews](https://www.capterra.com/p/237272/Webex/reviews/) ## User interface [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) 4.04 (320) [Webex Suite](https://www.capterra.com/p/237272/Webex/) 4.41 (7,395) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Vonage Business Communications 20/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/159047/Vonage-Business/#features) Webex Suite Top features 24/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/237272/Webex/#features) ### Recognition No recognitions have been awarded to Vonage Business Communications No recognitions have been awarded to Webex Suite ### Deployment & support Vonage Business Communications Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Webex Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Vonage Business Communications - By Vonage - Located in United States - Founded in 2001 Webex Suite - By Cisco - Located in United States - Founded in 2010 ## Popular Comparisons [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) $19.99/month Price $29/month 4.1 Features 4.6 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/159047-169627/Vonage-Business-vs-RingOver) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $25/month Price $4/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex) [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/) $19.99/month Price $25/month 4.1 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/159047-175788/Vonage-Business-vs-Nextiva) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $25/month Price $14.99/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,200)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $19.99/month Price $30/month 4.1 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/159047-242188/Vonage-Business-vs-RingCentral-MVP) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $25/month Price $7/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/237272-247901/Webex-vs-Google-Workspace) [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $19.99/month Price $350/year 4.1 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-159047/3CX-vs-Vonage-Business) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,075)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $25/month Price $6/month 4.3 Features 4.3 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-237272/Google-Hangouts-vs-Webex) [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/) $19.99/month Price $1/month 4.1 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159047-159578/Vonage-Business-vs-CallHippo) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) $25/month Price $8.75/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-237272/Slack-vs-Webex) [Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[4.04 (320)](https://www.capterra.com/p/159047/Vonage-Business/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.13 (223)](https://www.capterra.com/p/157853/JustCall/reviews/) $19.99/month Price $29/month 4.1 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-159047/JustCall-vs-Vonage-Business) [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $25/month Price $14/month 4.3 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)