# Compare Practice Better vs Carepatron 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Practice Better and Carepatron based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159263-195467/Better-vs-Care-Patron

---

# Practice Better vs Carepatron Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Practice BetterCarepatron2/4 selected

[Practice Better](https://www.capterra.com/p/159263/Better/)[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

[## Practice Better](https://www.capterra.com/p/159263/Better/)[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

PT

Based on [96 reviews](#user-reviews)

Positive

93

Neutral

2

Negative

1

[## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

LM

SG

Based on [858 reviews](#user-reviews)

Positive

768

Neutral

72

Negative

18

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## Summary

* * *

Key features rated by users

Features selected based on 17,544 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Online Booking

5.0

Appointment Management

4.8

Calendar Management

4.7

Credit Card Processing

\--

Availability Management

NA

69%Fit

Missing features

Feature ratings

Online Booking

4.5

Appointment Management

4.6

Calendar Management

4.5

Credit Card Processing

3.0

Availability Management

NA

User satisfaction

User satisfaction

4.8

User reviews[96](https://www.capterra.com/p/159263/Better/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.4

Customer support

4.6

User satisfaction

4.4

User reviews[858](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$35Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Health and wellness professionals who want to work more efficiently, support clients better, and scale their businesses beyond 1:1 consultations.

Best for

Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors.

## User reviews

Pros & cons

PT

Pamela T.

International Board Certified Lactation Consultant

> "I love that the platform has everything I need in one place: Booking, invoicing, charting, online course building and secure messaging with my clients. When I need to learn..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078325)

DM

Diane M.

Owner and Natural Health Practitioner

> "Invoicing module - cumbersome to use when have lots of different inventory items and it takes a long time + cannot offer discount on certain products and NOT on consultations..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078474)

BL

Bree L.

Holistic Health Practitioner

> "I love the accessibility for clients to see their protocols, notes and upload medical files easily."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078580)

MW

Meagan W.

Personal Trainer

> "The lack of customization for journals, which clients could potentially track their workouts in, is also slightly annoying."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7079441)

JC

Jeni C.

Nutritional Therapist

> "Using one tool for scheduling appointments, messaging, keeping client records and invoicing has saved me much time and money over the years."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6458500)

JA

Joshua A.

Managing Director

> "Over the past three months, I’ve been stuck in a frustrating cycle of trying to address a basic issue with logging client calls. Despite numerous attempts to reach customer..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6562400)

CM

Cara M.

RDN

> "I appreciate how everything is laid out and having an EMR for my private practice."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078319)

CM

Cara M.

RDN

> "I also think that the pricing is getting too expensive for my small practice of 1 person"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078319)

BL

Bree L.

Holistic Health Practitioner

> "Options for programs vs sessions is extremely helpful."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078580)

JA

Joshua A.

Managing Director

> "I even closed my account and reopened a new one, hoping to resolve the issue, but the same problems persist."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6562400)

IN

Ilona N.

Root Cause Therapist

> "I've only been using it for about 10 days and am still in the set up stage but the email prompts and the ease of getting answers to problems are very helpful."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7038067)

JA

Joshua A.

Managing Director

> "Poor customer service with consistently delayed responses"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6562400)

BL

Bree L.

Holistic Health Practitioner

> "It has been a game changer in my Holistic Health practice."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7078580)

CR

Christina R.

Owner

> "There were a few bugs that were annoying but the features offered outweighed the annoyance. When they recently raised the prices, for me it wasn't worth the cost anymore."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4995202)

MK

Michael K.

Doctor and Owner

> "It allows me to schedule appointments, manage client records, and communicate seamlessly with my clients all in one place."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6324865)

KD

Katrina D.

Founder, Registered Dietitian

> "I think that building out my resource library was a bit difficult and not as user friendly as I would like it to be, but that is very minor when considering the benefits."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6321467)

ML

Maria L.

Registered Dietitian

> "I like the all in one faxing, charting, uploading of documents, app set up, programs, protocols, patient portal and stripe billing and payment. "

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6321422)

AG

Aimee G.

Certified and Licensed Nutritionist

> "You all did take WAY TOO LONG to make auto-save a feature, though."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6321875)

CR

Christina R.

Owner

> "Sharing info with patients was amazing as you could share files in the documents section of the patient portal or share certain parts of the SOAP note (HUGE plus that you..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4995202)

KB

Karen B.

Psychometrist and Coach

> "document sharing VS forms a bit confusing and steps to share with clients has a lot of steps which can be missed so client cant retrieve the document"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4328834)

EC

Emmanuel C.

Naturopath

> "It's also secure and confidential which is a must of course for my naturopathic practice."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___7014577)

MV

Meghan V.

Health Coach

> "Certain features not available unless on certain plan, cannot directly upload a document to be esigned as need to recreate it in software"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4328864)

MM

Meagan M.

Holistic Health and Wellness Coach

> "I also like that I was able to insert my pre-built template for my notes that I can click and it already has all the information I need for documentation."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6327790)

NH

Natasha H.

Nutrition Coach

> "I did not like how expensive it is and how you have to pay extra for nutrition"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6321427)

KM

Kristen M.

Certified Nutritional Practitioner

> "This is an all encompassing practice management system that allows for me to capture everything necessary to run my practice as a Certified Nutritional Practitioner in an..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6324349)

SG

Sharon G.

Health Coach

> "There is nothing I don't like about Practice Better and if I see a function that needs to be added I simply let support know and they either show me a better way or add a new..."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4336258)

JA

Joshua A.

Managing Director

> "I’ve used other apps that I really liked, but Practice Better came highly recommended for functional medicine practices due to its built-in forms."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6562400)

KC

Kari C.

Owner, RDN, LDN, CLT

> "The hardest part is not having a human to talk to when we can't get answers to questions via the help feature."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4336656)

Chris W.

Holistic Nutritionist

> "I also appreciate that it integrates with many third-party devices that I use regularly like Fullscript, Zoom, Google Calendar, and Square just to name a few."

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___6329190)

OA

Oksana A.

Md

> "Patients complain that programm is confusing to use"

[See full review](https://www.capterra.com/p/159263/Better/#Capterra___4328152)

[View Reviews](https://www.capterra.com/p/159263/Better/reviews/)

LM

Logan M.

Clinic Director

> "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936)

MT

Megan T.

Owner

> "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354)

SG

Shea G.

Counselor

> "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585)

IK

Inge K.

Counsellor

> "Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7127463)

VS

VANESSA S.

CEO

> "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325)

JC

Jo C.

Practice Manager

> "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840)

JC

Jennifer C.

Independent Contractor

> "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

NM

Nushka M.

Clinical Psychologist

> "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923)

GH

Gillian H.

Founder and Program Director

> "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340)

NN

Natalie N.

Licensed Clinical Social Work

> "Carepatron doesn't feel like a program that was created for therapists to use. When a client or potential client fills out paperwork, it doesn't automatically update personal..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7126038)

DW

Daniel W.

Owner

> "It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120359)

AS

Amanda S.

Pediatric Occupational Therapist

> "Additionally, the signature feature could be improved—it does not save my signature, so I have to re-enter it for each client, which becomes repetitive and time-consuming."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

LG

LUDIVINA G.

Administrator

> "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with their care."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415)

MM

Moises M.

Speech therapist

> "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865)

BJ

Barry J.

Therapist

> "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034)

KB

Kate B.

Clinical Psychologist

> "Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122465)

CH

Caroline H.

Psychotherapist

> "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google calendar."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JC

Jennifer C.

Independent Contractor

> "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with other clinicians..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338)

TH

Tina H.

SLP

> "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are still areas..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

TW

Taylor W.

Owner and President

> "I wish there was a an option to hold a virtual appointment with a window to take notes at the same time versus opening another tab which can cause some issues."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121623)

KV

Krishna V.

Owner and founder

> "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311)

KC

Kathleen C.

Counsellor

> "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their side of things..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882)

AD

Amy D.

Genetic Counselor

> "I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122369)

TT

Teresa T.

Licensed Professional Counselor

> "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam email i receive. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374)

JC

Jessica C.

Clinician

> "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

SB

Sabrina B.

CCS Administrator

> "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871)

JG

Jesus G.

Case worker

> "I like how it makes scheduling simple, and all the worksheets and different forms it has; they help me handle my patients more effectively and with ease."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

AF

Aaron F.

APRN

> "Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124585)

CH

Caroline H.

Psychotherapist

> "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

TD

Tanya D.

Mental health, counselling, psychotherapy

> "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720)

DH

Diana H.

supervisor

> "It makes appointment scheduling, reminders, and patient record management simple and efficient, helping streamline daily operations."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120899)

VR

Verified Reviewer

Owner and Clinician

> "The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7141570)

AS

Amanda S.

Pediatric Occupational Therapist

> "Sharing documents, sending intake forms, and keeping everything organized in one place has streamlined my workflow significantly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122161)

RC

Ruby C.

Occupational Therapist Owner

> "I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

AE

Aly E.

Owner

> "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691)

NV

Nadine V.

Counsellor

> "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006)

RC

Raechel C.

CEO Marriage and Family Therapist

> "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321)

NL

Nicole L.

Physiotherapist

> "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

JC

Jessica C.

Clinician

> "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668)

DK

Donna K.

Physical Therapist

> "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818)

BA

Brian A.

Staff Counselor

> "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996)

TH

Tina H.

SLP

> "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159)

KH

Kelly H.

Licensed Therapist

> "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and place on my..."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163)

ME

Mary E.

Therapist

> "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133)

AC

Alli C.

Occupational Therapist

> "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

PP

Persefoni P.

Psychologist

> "cannot customize the messages to the clients: send invoices, reminders, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364)

DE

Danielle E.

Therapist

> "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332)

MC

Miriam C.

Coach

> "I am unable to send different forms for different services when a client books a service."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751)

SC

Sam C.

Music Therapist, Board-Certified

> "overall, it is a great free option for EHR, combining tools together like zoom, calendars, and billing in one spot."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120170)

NL

Nicole L.

Physiotherapist

> "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401)

DP

Devon P.

Therapist

> "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765)

CH

Caroline H.

Psychotherapist

> "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069)

JT

Jaya T.

administrator

> "For the price, you get a surprising amount of functionality — documentation, scheduling, client management, and AI Scribe all in one place."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121909)

SK

Scott K.

Speech Pathologist

> "The only negatives would be the limited cloud storage and no automatic email reminders for appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297)

NR

Nicola R.

Counsellor and Clinical Supervisor

> "I am able to easily create templates for notes, electronic consent forms, emails etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691)

RC

Ruby C.

Occupational Therapist Owner

> "The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

JM

Jessica M.

Clinical Psychologist

> "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995)

RC

Reyenne C.

Speech-Language Pathologist

> "There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.)."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122647)

HD

Heather D.

Psychotherapist

> "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418)

SB

Samantha B.

CEO, Therapist

> "My practice lost money daily for missed sessions due to non working links and patients could never sign in."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120440)

HW

Hannah W.

Speech Language Pathologist

> "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017)

AM

Amy M.

Mental Health Therapist

> "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325)

RU

Roxana U.

Therapist

> "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377)

KP

Kassandra P.

LMFT

> "It was not functional for my therapy practice as you could not have a multiple client account for families or couples."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893)

JG

Jesus G.

Case worker

> "Booking appointments is smooth, and it allows me to send reminders to my staff and clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7122621)

FE

Frieda E.

Audiologist

> "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305)

AF

Alecia F.

License Professional Counseling

> "It provides a free library of forms that can be accessed and modified to tailor your own needs."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590)

MF

Matt F.

Owner and Practitioner

> "I do wish I could organize my documentation and intake forms differently instead of the current work flow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885)

JEB

John-Eduard B.

CEO

> "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789)

AC

Alli C.

Occupational Therapist

> "I can't change the templates for emails that go out with invoices or appointments."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609)

LT

Libby T.

PT Owner

> "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. "

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432)

RC

Ruby C.

Occupational Therapist Owner

> "few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7124231)

EC

Emily C.

Counsellor

> "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962)

ES

Emily S.

Therapist

> "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436)

HM

Hannah M.

Chief Clinical Officer

> "I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7121366)

PD

Patti D.

Scheduling, intakes, invoicing and accepting payments

> "The invoicing and accepting payments is not as clear as the app that we were previously using."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028)

KL

Kai L.

Youth Development Lead

> "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!"

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759)

EH

Ella H.

Speech therapist

> "Some features that I have technical issues to make changes e.g., the visit signature."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581)

JG

JUSTINE G.

Counsellor

> "I like the automated workflows such as client reminders and sending intake forms."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358)

HR

Haley R.

registrar

> "It often made navigating the platform feel disjointed and slow, which disrupted my workflow."

[See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7125411)

[View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/)

## User interface

4.78 (96)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

4.43 (858)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Practice Better

Top features

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/159263/Better/#features)

Carepatron

20/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/195467/Care-Patron/#features)

### Recognition

Practice Better is recognized as a top-rated tool in 1 Capterra Shortlist reports

Carepatron is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Practice Better

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Carepatron

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Practice Better

-   By Practice Better
-   Located in Canada
-   Founded in 2014

Carepatron

-   By Carepatron
-   Located in New Zealand
-   Founded in 2019

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