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Health and wellness professionals who want to work more efficiently, support clients better, and scale their businesses beyond 1:1 consultations.
Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.
Practice Better is fabulous - it has everything I need to run a successful coaching practice as well as fabulous features for running group programs and courses.
The biggest disappointment for me was the lack of scale for package offerings. To jump from $25 a month to $60 is a huge stress.
I have enjoyed using practice better. With me just starting it has been nice to have most things in one place.
I may have overlooked this as a feature but I tend to just cancel and then add a comment.
Excellent customer care, lots of great features for my clients like food/mood journals, a very professional site to host my programs at.
Hard to say but may be not able to personalize it on the apps for patient with company colors.
I love the ease of use for myself and my clients. I love the organization and the weight it takes off of me for creating group programs, scheduling and housing my client's information.
It is a bit hard to learn the calendar set up and the settings for group sessions.
I've been very happy and will continue to use Practice Mate, the price is great and it's comprehensive. It connects to the clearing system, which is great.
However, once you give up on OfficeAlly and go with another EHR, the credit card people are rude and try to charge you a penalty for canceling your contract.
I also LOVE the customer service!!!! They are human and caring. I am very pleased with my experience overall with Practice Mate.
Getting charged for an excess of Claims for a particular insurance provider. The software isn't always smooth to operate.
Billing and accounting is accomplished quickly. Tech help is very helpful.
In the last several years, there have been more mistakes made by practice mate, claims that appear to have been submitted that were not.
I love the ease of scheduling appointments and checking clients in so that it can be easily and directly billed.
They have been a consistently great company. The only people I have seen or heard complain are those that tend to complain no matter what.
Practice Better
Top FeaturesPractice Mate
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