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Click2Mail vs DocuSend: Which is a better fit?

Updated on October 22nd, 2023
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Summary
Features in Mailroom Management
21
Best performer
38
  • Alerts/Notifications
  • Barcode/Label Management
  • Contact Database
14
38
  • Invoice Management
  • Print Management
  • Role-Based Permissions
User satisfaction
4.4
User reviews50
Ease of use
4.2
Functionality
4.3
Value for money
4.4
Customer support
4.3
4.6
User reviews30
Ease of use
4.7
Functionality
4.5
Value for money
4.7
Customer support
4.8
Price starts from
One-time payment
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Any business using postal mail for marketing and/or customer communications can outsource it to Click2Mail, replacing time-wasting in house printing and posting processes with next day print and mail.

Our cloud-based mailroom allows any organization that can produce a PDF to mail a hard copy document just as easy as sending an email. Works with any accounting or CRM software. API integration avail.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-5c227550-65b6-4acc-a99d-08d9593657f5
Tigran K
Owner
4.0

Tigran: Hi, my name is Tigran. I'm a small business owner. I would like to give Click2Mail a rating of four. For more reviews like this, click the link below. I actually never used any other product like that. I found the recommendation for a Click2Mail in one of the books I was reading on the topic. And I was using it since then. I'm actually thinking about switching and trying some other products, but for now this is my app to go. I chose Click2Mail just because, again, it was recommended in some books or blogs. Also, the price looked reasonable. So we use it to send the postcards as a off-market mailing campaign and it was 50 cents per card. It looked reasonable. So we just decided to give it to try. It worked out back then. It was actually not that easy to start working with this application because the website is basically broken. The first time I think I was a little lucky, because the first time it took me 10 minutes to figure it out. But the second time, it took me three hours to do the same thing. And I'm not even sure if I could recommend it to others. If you want to start using it, just give it a try. Maybe you'll be lucky. Maybe you have actually a different operating system. So right now, I'm using macOS and it really is not predictable. I mean, it's not really clear what to expect from this program. I tried the Chrome and safari, and sometimes it works, sometimes it doesn't. But just give it a try. If it works for you, it works. If it doesn't, you can switch to something else.

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User interface
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1 Video
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Book demo
196383
5 screenshots

Click2Mail

Top Features
21/38
  • Communication Management
  • Customizable Forms
  • Data Extraction
  • Document Storage
  • Duplicate Management
  • Invoice Management
  • Print Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Reminders
  • Role-Based Permissions
  • Search/Filter
  • Shipping Management
  • Signature Capture
  • SMS Messaging
  • Visitor Tracking
  • Workflow Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Barcode/Label Management
  • CASS Certified
  • Contact Database
  • Corporate/Business
  • Data Import/Export
  • Data Security
  • Delivery Management
  • Delivery Tracking
  • Document Templates
  • Intelligent Mail Support
  • Job Management
  • NCOALink Processing
  • Package Tracking
  • PAVE Certified Presorting
  • Reporting & Statistics
  • Self Service Portal
  • Status Tracking
  • Third-Party Integrations
See All features
Hide Mailroom Management Software Features -

DocuSend

14/38
Show Mailroom Management Software Features +

Click2Mail

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DocuSend

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Click2Mail
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
DocuSend
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Click2Mail
  • By Click2Mail
  • Located in United States
  • Founded in 2003
DocuSend
  • By Mail Technologies
  • Located in United States
  • Founded in 1991
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