# Compare Outreach vs Substrata Q 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Outreach and Substrata Q based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP

---

# Outreach vs Substrata Q Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

OutreachSubstrata Q2/4 selected

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (164)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

[## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [308 reviews](#user-reviews)

Positive

277

Neutral

21

Negative

10

[## Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (164)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.9

Functionality

4.9

Ease of Use

4.9

Customer Service

4.8

Reviews Sentiment

Based on [164 reviews](#user-reviews)

Positive

164

Neutral

0

Negative

0

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What’s your intended use case?

## Summary

* * *

Features in Sales Engagement Platform Software

Best performer

11 / 16

Only Outreach

-   Auto-Dialer
-   Calendar Management
-   Communication Management

4 / 16

User satisfaction

User satisfaction

4.4

User reviews[308](https://www.capterra.com/p/159318/Outreach/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.2

Customer support

4.1

User satisfaction

4.9

User reviews[164](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Ease of use

4.9

Functionality

4.9

Value for money

4.9

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

Best for

B2B Sales Professionals, Business Development Executives, VP Partnerships, Heads of Partner Sales, CEOs / Founders, Investment Bankers, Heads of M&A, CorpDev, VC/PE GPs.

## User reviews

Pros & cons

RP

Randy P.

Account manager

> "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales teams..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892)

BD

Barry D.

Account Executive

> "There were times where I could not find the button to click to remove someone from a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

Ryan E.

SDR

> "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to sign in..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

VR

Verified Reviewer

AE

> "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344)

VR

Verified Reviewer

Head Enterprise Sales

> "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376)

YD

Yanne D.

Business Development Representative

> "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

Ryan E.

SDR

> "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what is..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

ET

Erin T.

Sales Enablement

> "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when reporting..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

YD

Yanne D.

Business Development Representative

> "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

KW

Kyle W.

Director, Revenue Operations

> "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

VR

Verified Reviewer

Account Executive

> "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406)

KW

Kyle W.

Director, Revenue Operations

> "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

Ryan E.

SDR

> "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages,..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

SK

Saige K.

Sales

> "I don’t think outreach is a great job at pipeline management."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001)

Kevin H.

Senior SDR

> "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

CB

Christian B.

Manager, Strategic Alliances and Partnerships

> "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326)

RH

Ryan H.

Social Media Manager

> "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

Jamie G.

Business Development Manager

> "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM, which..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249)

VR

Verified Reviewer

COO

> "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

Matt P.

CEO

> "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434)

RH

Ryan H.

Social Media Manager

> "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

VR

Verified Reviewer

Rev Ops Manager

> "I've been told there's no date when this will be fixed, so we have an unusable CRM."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085)

YD

Yanne D.

Business Development Representative

> "It was especially helpful due to our call quota being 490 dials per week."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

KK

Kevin K.

Account Representative

> "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008)

BD

Barry D.

Account Executive

> "The automation saves so much time in my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

BN

Branden N.

President

> "We needed to cancel after migrating to a better product, and it was a nightmare."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438)

BD

Barry D.

Account Executive

> "It keeps me organized and accountable for my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

VR

Verified Reviewer

Account Executive

> "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being asked..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739)

Scott B.

Head of Sales

> "Outreach is the category leader for sales enablement tools."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033)

LG

Lois G.

Sales Manager

> "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167)

Ryan E.

SDR

> "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

VR

Verified Reviewer

Customer Success Manager/Solutions Consultant

> "When copying and pasting it will allow you to decide whether to "keep formatting" or not to keep formatting and I learned the hard way to NEVER keep formatting as..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2190267)

RH

Ryan H.

Social Media Manager

> "The strengths and opportunities for improvement of our company can be assessed using the tools available to us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

VR

Verified Reviewer

Digital marketer

> "It’s analytics dashboard is very hard to understand."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577)

RN

Ryan N.

Sales Executive

> "It makes prospecting by account so much easier, especially if you have multiple prospects in each account."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6392839)

KP

Karan P.

Associate

> "VOIP functionality is a little buggy, several recordings were affected from our first day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008)

Kevin H.

Senior SDR

> "The platform is very intuitive, and setting up sequences is quick and straightforward."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

VR

Verified Reviewer

Business Development

> "Support takes forever to get back to you"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808)

ET

Erin T.

Sales Enablement

> "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a Sales..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

LL

Liam L.

SDR

> "The send later feature on email frequently does not work."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614)

VR

Verified Reviewer

Sr SDR

> "Outreach is amazing for doing all sorts of outbounding and inbounding"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651)

VR

Verified Reviewer

UPE

> "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my laptop."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818)

YD

Yasmin D.

Ceo

> "I like that outreach offers email automation and it’s really easy to do"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897)

VR

Verified Reviewer

Business Development Rep

> "The schedule feature in gmail did not work for weeks, and apparently customer support is slow according to our admin."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2186105)

VR

Verified Reviewer

COO

> "The product has everything an SDR would need to run their day, and nothing they don't."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

VR

Verified Reviewer

Product Marketing Manager

> "Sometimes, it was slow to load."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308)

Christopher R.

Head of Global Revenue Development

> "Optimizing my sales processes as a manager was incredibly easy to set up and roll out and guided me toward the most effective outreach strategies."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___4885110)

BC

Bryan C.

CEO

> "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545)

EJ

Elli J.

Customer Marketing Manager

> "Makes ABM so much easier for us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6319982)

VR

Verified Reviewer

SDR

> "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504)

Tanice D.

Internal Audit assistant

> "This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3207061)

VR

Verified Reviewer

BDR

> "Bugs (SO MANY) and the location is no longer available"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2433909)

Susang R.

Product Marketer

> "Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3634685)

AS

Alaia S.

Sales Operations

> "I wish the reporting was better here."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910)

[View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/)

Wenderson C.

administrative assistant

> "It effectively handles intricate and extensive migrations while safeguarding private data, ensuring reliability, minimizing risks,..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7102906)

AS

Abir S.

Intern

> "At times,some of the deeper behavioral analytics felt a bit too abstract especially the sections where it scores psychological intent..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7046264)

DS

Dianne S.

Operations Manager

> "Substrata integrates seamlessly with Zoom, Slack, and my CRM, consolidating notes, prompts, and analytics in one place."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6793621)

FABIO S.

Computer Technician

> "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613)

VGC

Victor Gabriel C.

WHS

> "I like how substrata monitors the emotional tone during a transaction, indicating when someone's initial excitement wanes or when..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6796731)

Deepak S.

Youtube executive

> "Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7060519)

Aparna P.

Intern

> "As a philosphy student it helped me angage with communication more criticslly identifying subtext,tone shifts and engagement patterns..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280)

Arya P.

Law intern

> "Subscription cost is quite high for students like me and many options are unable to use without Subscription."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829)

Diya S.

Intern

> "Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7088497)

Aditi A.

Consultant

> "Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058960)

Arya P.

Law intern

> "It also help me to improve my style for drafting my assignments or journals or other legal documents."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829)

Divyanshu C.

Intern

> "Eventually, the platform sometimes felt slow when switching between tasks especially during peak hours."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

Aparna P.

Intern

> "The reporting and analytics dashboard stood out to me because it doesn't just present data it helped me recognize pattern over time."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280)

Alex T.

Email Marketing

> "There's a slight learning curve initially when trying to align Substrata Q with our existing workflow, which took some time to fully..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6812782)

Mariel L.

Commercial Assistant

> "Substrata provides clear insights into client reactions to our outreach, whether it's introducing a branding engagement or following..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6814944)

Mangesh M.

CEO

> "It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6779401)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "Overall, it helps me understand conversations more clearly, especially the intent and tone behind them. Because of this, it becomes..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

EB

Edzel B.

Customer Service and Sales Representative

> "Some screens feel busy or cluttered, which can be a bit overwhelming at times."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6823981)

JG

Jonas G.

Project Owner

> "The system's capacity to closely track and examine each client interaction and behaviour on our website, enabling advanced marketing..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927)

Nelvie A.

Private School Teacher

> "Sometimes smaller tasks take up too much screen space."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849)

VC

Vinicius C.

Suporte

> "The significant platform Substrata gives sales teams the opportunity to view detailed call stats, concrete information that fuels..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6748490)

VG

Vijay G.

SEO Executive

> "Sometimes the suggestions feel a bit too formal or too casual depending on who I'm writing to."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6817142)

Manasvi P.

Intern

> "It enhances how one can read and respond to clients in the field of law,which is very crucial especially if you are interested in the..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6865716)

AB

Ashish B.

Sales Admin

> "There are slight delays in data syncing, which can slow things down a bit."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6762125)

Divyanshu C.

Intern

> "Also I liked the most is that I could quickly attach a screenshot, snippets which saved my time."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "In the beginning it is not very easy to get used to, it takes a little time to understand how it works."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

CJS

Christine Joy S.

Finance

> "It excels at taking complex discussions and making them incredibly clear, which has directly led to better understanding and stronger..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6816021)

Kevin Martin B.

Operations Manager

> "Sometimes it feels like it points out too many signals, and not all of them feel relevant."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6771068)

JPM

Joao Pedro M.

Support Analyst

> "I like how Substrata picks up on minute changes in mood or tone that could otherwise go overlooked in hectic meetings."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7047069)

MS

Mheljan S.

staff

> "Also, while using it I found many reviews biased and unhelpful."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784133)

MM

Mahammadirfan M.

Software Engineer

> "Substrata Q helps me write sharper, more effective emails by picking up on subtle cues in client responses."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6798503)

Sanjay C.

HEAD OF CUSTOMER SUCCESS

> "Some of the suggestions feel too soft."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6819025)

Jennefer M.

Teacher I

> "Substrata gives me more clarity in every conversation and helps me communicate with more confidence."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7061276)

CCC

Carla Carbonell C.

Sales Assistant

> "The only downsides are the high price and that it's a bit too theoretical at times."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706789)

ISHAN S.

Dietician and Nutritionist Homeopathy clinic manager

> "Substrata helps me understand conversations better by giving some idea about the emotional and behavioral side also."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458)

SR

Subham R.

CEO

> "Before, I'd often wonder why I didn't get a reply or why a deal went south."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521)

Vira C.

HR Officer

> "Substrata has significantly improved our client engagement strategies, making our communications more impactful and data driven."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6815085)

DMA

Dana Monique A.

Shift supervisor

> "Chances of error exist if you follow blindly......."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6805559)

JG

Jonas G.

Project Owner

> "The Performance Q function has been quite valuable, giving me insightful assessments of my communication style and enabling me to..."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927)

BJE

Bernard James E.

Sales Executive

> "I’ve closed couple of crucial deals I would’ve lost."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784424)

Divyanshu C.

Intern

> "Also it helped me track and organise everything without feeling overloaded."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970)

JAC

James Andrew C.

Graphic Web Designer

> "Not wrong exactly; it's just not super sharp in all cases."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6818515)

Bubbles S.

Marketing Assistant

> "It helps me stay aware, respond naturally, and keep conversations moving in the right direction."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7042183)

SR

Subham R.

CEO

> "At first, I wasn't a fan of figuring out what the feedback meant."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521)

Carmela F.

Sales Consultant

> "The AI-powered search feature is especially useful because it lets me find specific topics or phrases discussed during meetings."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6708669)

BV

Bartolome V.

Sales Developent Relations

> "The only downside was the initial learning curve."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6709234)

GN

Gurbani N.

Analyst

> "Aids in affirming that communication with clients through mail seems genuine and it is personalized to each recipient."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6786400)

JRC

Jess Roylan C.

Sales representative

> "Still far from perfection."

[See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6775660)

[View Reviews](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

## User interface

[Outreach](https://www.capterra.com/p/159318/Outreach/)

4.43 (308)

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

4.92 (164)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Outreach

Top features

11/16

-   AI Copilot
-   Auto-Dialer
-   Business Process Automation
-   Calendar Management
-   Campaign Management
-   Communication Management
-   Content Management
-   For Sales Teams/Organizations
-   Generative AI
-   Lead Generation
-   Performance Management
-   Prospecting Tools
-   Reporting/Analytics
-   Sales Pipeline Management
-   Strategic Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/159318/Outreach/#features)

Substrata Q

4/16

-   AI Copilot
-   Auto-Dialer
-   Business Process Automation
-   Calendar Management
-   Campaign Management
-   Communication Management
-   Content Management
-   For Sales Teams/Organizations
-   Generative AI
-   Lead Generation
-   Performance Management
-   Prospecting Tools
-   Reporting/Analytics
-   Sales Pipeline Management
-   Strategic Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#features)

### Recognition

No recognitions have been awarded to Outreach

No recognitions have been awarded to Substrata Q

### Deployment & support

Outreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Substrata Q

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Outreach

-   By Outreach
-   Located in United States
-   Founded in 2014

Substrata Q

-   By Substrata Technologies
-   Located in Israel
-   Founded in

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[View full comparison](https://www.capterra.com/compare/131246-201748/Vena-vs-SUBSTRATA-SCIP)

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