--- title: "Compare Outreach vs Substrata 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Outreach and Substrata based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP" page_type: "comparison" language: "en" --- # Outreach vs Substrata Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: OutreachSubstrata2/4 selected [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) [## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [311 reviews](#user-reviews) Positive 279 Neutral 22 Negative 10 [## Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment Based on [166 reviews](#user-reviews) Positive 166 Neutral 0 Negative 0 ## Not a match? Find software alternatives tailored to your priorities. 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Best for Small to large businesses in B2B sales, energy, logistics, real estate, consulting, and professional services. ## User reviews Pros & cons Dallin L. Sales Ops Manager > "Email outbox is awesome - seeing everything in one place makes it easy for the sales rep to manage his work and easy for an admin to troubleshoot issues" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246) Dallin L. Sales Ops Manager > "Outreach is not meant to be an automation tool like Zapier, but there are obvious holes in its automation abilities. Why is it so hard to update field values..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246) VR Verified Reviewer Account Development Manager > "The call quality and recording capabilities and ability to integrate with other platforms is a plus too." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7157793) VR Verified Reviewer Account Development Manager > "Support can be a little slow to respond and solve issues at times, and occasionally be too vague in their answers to quickly solve an issue." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7157793) RP Randy P. Account manager > "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892) BD Barry D. Account Executive > "There were times where I could not find the button to click to remove someone from a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) Dallin L. Sales Ops Manager > "It's easy to create sequences, schedules, templates, calendars etc to guide a prospect through a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246) VR Verified Reviewer AE > "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344) VR Verified Reviewer Account Executive > "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406) ET Erin T. Sales Enablement > "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) RH Ryan H. Social Media Manager > "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) YD Yanne D. Business Development Representative > "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) Ryan E. SDR > "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) Connor W. Account executive > "The biggest con for my experience was initial onboarding / set up." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7150569) VR Verified Reviewer COO > "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) SK Saige K. Sales > "I don’t think outreach is a great job at pipeline management." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001) VR Verified Reviewer Head Enterprise Sales > "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376) KW Kyle W. Director, Revenue Operations > "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) Ryan E. SDR > "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) KW Kyle W. Director, Revenue Operations > "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601) YD Yanne D. Business Development Representative > "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) CB Christian B. Manager, Strategic Alliances and Partnerships > "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326) Ryan E. SDR > "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages,..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) Jamie G. Business Development Manager > "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM,..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249) RH Ryan H. Social Media Manager > "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) KK Kevin K. Account Representative > "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008) Kevin H. Senior SDR > "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) Matt P. CEO > "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434) Dallin L. Sales Ops Manager > "The core email engine is solid." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7154246) VR Verified Reviewer Account Executive > "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739) RH Ryan H. Social Media Manager > "The strengths and opportunities for improvement of our company can be assessed using the tools available to us." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756) LG Lois G. Sales Manager > "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167) Connor W. Account executive > "Overall very positive, on target with other cadence management solutions at a value price point." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7150569) LL Liam L. SDR > "The send later feature on email frequently does not work." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614) YD Yanne D. Business Development Representative > "It was especially helpful due to our call quota being 490 dials per week." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968) VR Verified Reviewer UPE > "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818) ET Erin T. Sales Enablement > "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a Sales..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855) VR Verified Reviewer Rev Ops Manager > "I've been told there's no date when this will be fixed, so we have an unusable CRM." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085) BD Barry D. Account Executive > "The automation saves so much time in my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) BN Branden N. President > "We needed to cancel after migrating to a better product, and it was a nightmare." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438) BD Barry D. Account Executive > "It keeps me organized and accountable for my day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575) VR Verified Reviewer Product Marketing Manager > "Sometimes, it was slow to load." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308) Scott B. Head of Sales > "Outreach is the category leader for sales enablement tools." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033) VR Verified Reviewer Digital marketer > "It’s analytics dashboard is very hard to understand." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577) VR Verified Reviewer Sr SDR > "Outreach is amazing for doing all sorts of outbounding and inbounding" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651) KP Karan P. Associate > "VOIP functionality is a little buggy, several recordings were affected from our first day." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008) Ryan E. SDR > "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593) VR Verified Reviewer Business Development > "Support takes forever to get back to you" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808) VR Verified Reviewer COO > "The product has everything an SDR would need to run their day, and nothing they don't." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261) BC Bryan C. CEO > "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545) Kevin H. Senior SDR > "The platform is very intuitive, and setting up sequences is quick and straightforward." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007) VR Verified Reviewer SDR > "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504) YD Yasmin D. Ceo > "I like that outreach offers email automation and it’s really easy to do" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897) VR Verified Reviewer BDR > "Bugs (SO MANY) and the location is no longer available" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2433909) RN Ryan N. Sales Executive > "It makes prospecting by account so much easier, especially if you have multiple prospects in each account." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6392839) AS Alaia S. Sales Operations > "I wish the reporting was better here." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910) Tanice D. Internal Audit assistant > "This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3207061) VR Verified Reviewer Business Development > "Support takes forever to get back to you" [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808) CM Carrie M. Group Talent Acquisition Lead > "Outreach has helped us overcome several daily challenges related to the necessity to use many apps for a single task." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___4437902) BC Bryan C. CEO > "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..." [See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545) [View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/) Wenderson C. administrative assistant > "It effectively handles intricate and extensive migrations while safeguarding private data, ensuring reliability, minimizing risks, and..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7102906) AS Abir S. Intern > "At times,some of the deeper behavioral analytics felt a bit too abstract especially the sections where it scores psychological intent..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7046264) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "Overall, it helps me understand conversations more clearly, especially the intent and tone behind them. Because of this, it becomes..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) FABIO S. Computer Technician > "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall usability" [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613) JG Jonas G. Project Owner > "The system's capacity to closely track and examine each client interaction and behaviour on our website, enabling advanced marketing..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) Deepak S. Youtube executive > "Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7060519) VC Vinicius C. Suporte > "The significant platform Substrata gives sales teams the opportunity to view detailed call stats, concrete information that fuels..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6748490) Arya P. Law intern > "Subscription cost is quite high for students like me and many options are unable to use without Subscription." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) DS Dianne S. Operations Manager > "Substrata integrates seamlessly with Zoom, Slack, and my CRM, consolidating notes, prompts, and analytics in one place." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6793621) Aditi A. Consultant > "Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058960) VGC Victor Gabriel C. WHS > "I like how substrata monitors the emotional tone during a transaction, indicating when someone's initial excitement wanes or when..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6796731) Divyanshu C. Intern > "Eventually, the platform sometimes felt slow when switching between tasks especially during peak hours." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) Aparna P. Intern > "As a philosphy student it helped me angage with communication more criticslly identifying subtext,tone shifts and engagement patterns..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) Alex T. Email Marketing > "There's a slight learning curve initially when trying to align Substrata Q with our existing workflow, which took some time to fully..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6812782) Diya S. Intern > "Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7088497) AB Ashish B. Sales Admin > "There are slight delays in data syncing, which can slow things down a bit." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6762125) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "Substrata helps me understand conversations better by giving some idea about the emotional and behavioral side also." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "In the beginning it is not very easy to get used to, it takes a little time to understand how it works." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) JG Jonas G. Project Owner > "The Performance Q function has been quite valuable, giving me insightful assessments of my communication style and enabling me to..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) Mangesh M. CEO > "It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6779401) Arya P. Law intern > "It also help me to improve my style for drafting my assignments or journals or other legal documents." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) Kevin Martin B. Operations Manager > "Sometimes it feels like it points out too many signals, and not all of them feel relevant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6771068) Aparna P. Intern > "The reporting and analytics dashboard stood out to me because it doesn't just present data it helped me recognize pattern over time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) EB Edzel B. Customer Service and Sales Representative > "Some screens feel busy or cluttered, which can be a bit overwhelming at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6823981) Carmela F. Sales Consultant > "The AI-powered search feature is especially useful because it lets me find specific topics or phrases discussed during meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6708669) Nelvie A. Private School Teacher > "Sometimes smaller tasks take up too much screen space." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849) Mariel L. Commercial Assistant > "Substrata provides clear insights into client reactions to our outreach, whether it's introducing a branding engagement or following..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6814944) CCC Carla Carbonell C. Sales Assistant > "The only downsides are the high price and that it's a bit too theoretical at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706789) Aditi M. Legal Intern > "It cracks the understatement during a negotiation and helps in responding accordingly." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7130546) VG Vijay G. SEO Executive > "Sometimes the suggestions feel a bit too formal or too casual depending on who I'm writing to." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6817142) Manasvi P. Intern > "It enhances how one can read and respond to clients in the field of law,which is very crucial especially if you are interested in the..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6865716) MS Mheljan S. staff > "Also, while using it I found many reviews biased and unhelpful." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784133) LA Lydia A. Customer support > "I've been impressed with how Substrata's technology reveals hidden dynamics in conversations, helping me spot areas for improvement..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6767634) Sanjay C. HEAD OF CUSTOMER SUCCESS > "Some of the suggestions feel too soft." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6819025) Aditi M. Legal Intern > "It helps us by providing suggestions regarding the responses." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7130546) SR Subham R. CEO > "Before, I'd often wonder why I didn't get a reply or why a deal went south." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Divyanshu C. Intern > "Also I liked the most is that I could quickly attach a screenshot, snippets which saved my time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) DMA Dana Monique A. Shift supervisor > "Chances of error exist if you follow blindly......." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6805559) AS Aditi S. Co-Founder > "Furthermore, we have teams which deal with different clients and Substrata assists them to establish a solid relationship and..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6776120) BJE Bernard James E. Sales Executive > "I’ve closed couple of crucial deals I would’ve lost." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784424) CJS Christine Joy S. Finance > "It excels at taking complex discussions and making them incredibly clear, which has directly led to better understanding and stronger..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6816021) JAC James Andrew C. Graphic Web Designer > "Not wrong exactly; it's just not super sharp in all cases." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6818515) JPM Joao Pedro M. Support Analyst > "I like how Substrata picks up on minute changes in mood or tone that could otherwise go overlooked in hectic meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7047069) BV Bartolome V. Sales Developent Relations > "The only downside was the initial learning curve." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6709234) MM Mahammadirfan M. Software Engineer > "Substrata Q helps me write sharper, more effective emails by picking up on subtle cues in client responses." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6798503) SR Subham R. CEO > "At first, I wasn't a fan of figuring out what the feedback meant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Jennefer M. Teacher I > "Substrata gives me more clarity in every conversation and helps me communicate with more confidence." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7061276) JRC Jess Roylan C. Sales representative > "Still far from perfection." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6775660) Vira C. HR Officer > "Substrata has significantly improved our client engagement strategies, making our communications more impactful and data driven." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6815085) FABIO S. Computer Technician > "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall usability" [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613) PB Perfect B. Virtual Assistant and sales manager > "Substrata has a variety of features that help in email marketing campaigns and sales management." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6730294) ISHAN S. Dietician and Nutritionist Homeopathy clinic manager > "In the beginning it is not very easy to get used to, it takes a little time to understand how it works." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7124458) [View Reviews](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) ## User interface [Outreach](https://www.capterra.com/p/159318/Outreach/) 4.42 (311) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) 4.92 (166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Outreach Top features 13/39 - Adaptive Learning - AI Copilot - AI Text Generation - Auto-Dialer - Autonomous Task Execution - Best Time of Day Scheduling - Business Process Automation - Buyer Intelligence - Calendar - Calendar Management - Calls and Voice - Campaign Management - Communication Management - Content Management - CRM Integration - Cross-system Integration - Decision Making - Email Tracking/Automation - For Sales Teams/Organizations - Gamification - Generative AI - Lead Generation - Lead Prioritization - Lead Scoring - Machine Learning - Multi-step Planning - Natural Language Interaction - Other Outreach Options - Performance Management - Proactive Assistance - Prospecting Tools - Reporting/Analytics - Sales Coaching and Insights - Sales Pipeline Management - Shared Records - Strategic Planning - Task Management - Workflow Management - Workflow Performance [See all features](https://www.capterra.com/p/159318/Outreach/#features) Substrata 5/39 - Adaptive Learning - AI Copilot - AI Text Generation - Auto-Dialer - Autonomous Task Execution - Best Time of Day Scheduling - Business Process Automation - Buyer Intelligence - Calendar - Calendar Management - Calls and Voice - Campaign Management - Communication Management - Content Management - CRM Integration - Cross-system Integration - Decision Making - Email Tracking/Automation - For Sales Teams/Organizations - Gamification - Generative AI - Lead Generation - Lead Prioritization - Lead Scoring - Machine Learning - Multi-step Planning - Natural Language Interaction - Other Outreach Options - Performance Management - Proactive Assistance - Prospecting Tools - Reporting/Analytics - Sales Coaching and Insights - Sales Pipeline Management - Shared Records - Strategic Planning - Task Management - Workflow Management - Workflow Performance [See all features](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#features) ### Recognition No recognitions have been awarded to Outreach Substrata Best Value Sales Coaching Software (2026)  ### Deployment & support Outreach Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Substrata Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Outreach - By Outreach - Located in United States - Founded in 2014 Substrata - By Substrata - Located in Israel - Founded in ## Popular Comparisons [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Salesloft](https://www.capterra.com/p/157977/Salesloft/)[4.30 (232)](https://www.capterra.com/p/157977/Salesloft/reviews/) Contact vendor for pricing Price $0.01 4.4 Features 4.2 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157977-159318/Salesloft-vs-Outreach) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.9 Features 4.3 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-201748/Zoho-CRM-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.4 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-159318/Slack-vs-Outreach) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [CaptivateIQ](https://www.capterra.com/p/182174/CaptivateIQ/)[4.82 (874)](https://www.capterra.com/p/182174/CaptivateIQ/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/182174-201748/CaptivateIQ-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[4.53 (590)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.5 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/159318-207295/Outreach-vs-Seamless-AI) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Vena](https://www.capterra.com/p/131246/Vena/)[4.54 (139)](https://www.capterra.com/p/131246/Vena/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131246-201748/Vena-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.4 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-159318/Pipedrive-vs-Outreach) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.9 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-201748/Pipedrive-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Apollo.io](https://www.capterra.com/p/158696/Apollo/)[4.52 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Contact vendor for pricing Price $0/month 4.4 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158696-159318/Apollo-vs-Outreach) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)[4.64 (171)](https://www.capterra.com/p/153130/Forcemanager/reviews/) Contact vendor for pricing Price €19/month 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153130-201748/Forcemanager-vs-SUBSTRATA-SCIP) [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.42 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) vs [Gong](https://www.capterra.com/p/157969/Gong-io/)[4.81 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-159318/Gong-io-vs-Outreach) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Xactly](https://www.capterra.com/p/41694/Xactly/)[4.19 (252)](https://www.capterra.com/p/41694/Xactly/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 3.9 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/41694-201748/Xactly-vs-SUBSTRATA-SCIP)