# Compare Outreach vs HubSpot Sales Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare HubSpot Sales Hub and Outreach based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159318-214215/Outreach-vs-HubSpot-SalesHub

---

# HubSpot Sales Hub vs Outreach Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

HubSpot Sales HubOutreach2/4 selected

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [498 reviews](#user-reviews)

Positive

462

Neutral

34

Negative

2

[## Outreach](https://www.capterra.com/p/159318/Outreach/)[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [308 reviews](#user-reviews)

Positive

277

Neutral

21

Negative

10

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## Summary

* * *

Features in Sales Tracking Software

Best performer

23 / 43

Only HubSpot Sales Hub

-   Appointment Scheduling
-   Commission Management
-   Customizable Reports

18 / 43

Only Outreach

-   Collaboration Tools
-   Process/Workflow Automation

User satisfaction

User satisfaction

4.5

User reviews[498](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

User satisfaction

4.4

User reviews[308](https://www.capterra.com/p/159318/Outreach/reviews/)

Ease of use

4.2

Functionality

4.4

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups.

Best for

Outreach can be used by every member of your sales and revenue teams, from account executives and sales managers to sales leaders and RevOps.

## User reviews

Pros & cons

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

Branko J.

Sales Operations Associate

> "What I liked most about HubSpot Sales Hub was how easy it was to use while still giving our team powerful tools like..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7129510)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

FrR

Fka runo R.

Manager

> "It helps us keep track of customers, follow up, and organize our work better."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

VR

Verified Reviewer

Head of International Division

> "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

TH

Trevor H.

Logistics Sales Respresentative

> "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

MP

Marc P.

Manager of Operations

> "It integrates in multiple forms with our current tools, like our ecommere websites."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

FrR

Fka runo R.

Manager

> "The reporting is useful too, though there’s a bit of a learning curve."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

PM

Patrick M.

Senior Enterprise Account Executive

> "They know this, and it's their way of forcing you to purchase a more expensive version of their software."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

MH

Matthew H.

Owner

> "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940)

KM

Kristen M.

Hubspot Admin

> "There are some key things that are missing that Hubspot seems completely uninterested in fixing."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

Kyle M.

Account-Based Marketing Manager

> "Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3534159)

PM

Patrick M.

Senior Enterprise Account Executive

> "Otherwise, it gets lost in the activity feed for that client."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

Brittney B.

Account Manager

> "They had some great reporting features too."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

Brittney B.

Account Manager

> "There are support tools out there and there is so much you can do."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6511569)

PM

Patrick M.

Senior Enterprise Account Executive

> "There's no way to track that message."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

RP

Randy P.

Account manager

> "It is in my opinion the best tool in the market - it integrates with our CRM and other tools, it has adaptability to set it up for smaller and bigger sales teams..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6850892)

BD

Barry D.

Account Executive

> "There were times where I could not find the button to click to remove someone from a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

Ryan E.

SDR

> "I know my work is safe and secure because we are able to access Outreach through our single-sign-on portal, but it is not distracting where I would need to sign in..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

VR

Verified Reviewer

AE

> "Generally nothing to complain about, however if you do need assistance, sometimes the response rate can be a bit slow."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7070344)

VR

Verified Reviewer

Head Enterprise Sales

> "Solid - the UI/UX is not the easiest to navigate and we found competitiors easier to set up, however once in functionality, reporting and integrations are far..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7062376)

ET

Erin T.

Sales Enablement

> "Also limited reporting in terms of filtering custom dates (currently cannot pull total activity metrics for 3 months - which creates a manual effort when reporting..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

Ryan E.

SDR

> "There is data to support the effectiveness of my email campaigns which keep me from wasting time on things that are not working and keeps me focused on what is..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

YD

Yanne D.

Business Development Representative

> "Sometimes there was less flexibility with logging off-platform outreach efforts, which is something that happens often with sales staff."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

VR

Verified Reviewer

Account Executive

> "What I like the most is the salesforce intregration; I can open any account/contact/opp and reach out to the stakeholder, calling especially is much easier than..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6603406)

KW

Kyle W.

Director, Revenue Operations

> "we constantly had duplicates, inaccurate data (compared to the source: Salesforce), and the field mapping feature was horrendous."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

Ryan E.

SDR

> "Overall I would say my experience with Outreach has been amazing. If your team does not have a tool to use that keeps their calls, emails, LinkedIn messages,..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

KW

Kyle W.

Director, Revenue Operations

> "Then we discovered that their ability to sync data from one system to the other was spotty and unreliable. and their customer service was almost non-existent."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___5004601)

Kevin H.

Senior SDR

> "It saves a significant amount of time, helps keep outreach organized, and makes it easier to scale prospecting efforts effectively."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

SK

Saige K.

Sales

> "I don’t think outreach is a great job at pipeline management."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6759001)

RH

Ryan H.

Social Media Manager

> "In addition to storing and creating information, we can also communicate effectively with the market and stay in touch with our current clientele."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

CB

Christian B.

Manager, Strategic Alliances and Partnerships

> "Different team members were using different features and workflows and there was a lack of ability to customize certain workflows and tracking."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3686326)

VR

Verified Reviewer

COO

> "A phone and email solution that also allows you to run social (LinkedIn) steps as part of a sequence."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

Matt P.

CEO

> "They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3771434)

YD

Yanne D.

Business Development Representative

> "Helps sales staff organize daily tasks by importance as well as by outreach channel making it easy to differentiate outreach efforts."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

Jamie G.

Business Development Manager

> "The integration with Salesforce isn’t as effective as it should be. But the main problem is that in a crowded market, Outreach is evolving to become a CRM, which..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3498249)

RH

Ryan H.

Social Media Manager

> "It makes it easier for us to communicate quickly with customers by allowing us to provide relevant and correct information."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

VR

Verified Reviewer

Rev Ops Manager

> "I've been told there's no date when this will be fixed, so we have an unusable CRM."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3645085)

BD

Barry D.

Account Executive

> "The automation saves so much time in my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

KK

Kevin K.

Account Representative

> "My only problem with Outreach has been not having the ability to create sequences for myself but I think that is an issue with the access our company allows us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3288008)

BD

Barry D.

Account Executive

> "It keeps me organized and accountable for my day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7081575)

VR

Verified Reviewer

Account Executive

> "I spent 12 months trying to troubleshoot issues I was having with my signature pictures not sending through, I went back and forth with their support being asked..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3265739)

Scott B.

Head of Sales

> "Outreach is the category leader for sales enablement tools."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___7095033)

LG

Lois G.

Sales Manager

> "call numbers arent always accurate, shows all calls, even ones that havent been connected which can skew metrics"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3196167)

Ryan E.

SDR

> "I know using Outreach is one tool that has enhanced my skillset and made me a better SDR overall."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6871593)

VR

Verified Reviewer

Customer Success Manager/Solutions Consultant

> "When copying and pasting it will allow you to decide whether to "keep formatting" or not to keep formatting and I learned the hard way to NEVER keep formatting as..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2190267)

RH

Ryan H.

Social Media Manager

> "The strengths and opportunities for improvement of our company can be assessed using the tools available to us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6740756)

VR

Verified Reviewer

Digital marketer

> "It’s analytics dashboard is very hard to understand."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3746577)

RN

Ryan N.

Sales Executive

> "It makes prospecting by account so much easier, especially if you have multiple prospects in each account."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6392839)

KP

Karan P.

Associate

> "VOIP functionality is a little buggy, several recordings were affected from our first day."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2957008)

YD

Yanne D.

Business Development Representative

> "It was especially helpful due to our call quota being 490 dials per week."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6803968)

LL

Liam L.

SDR

> "The send later feature on email frequently does not work."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3188614)

Kevin H.

Senior SDR

> "The platform is very intuitive, and setting up sequences is quick and straightforward."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6883007)

VR

Verified Reviewer

UPE

> "One of the cons is that you are unable to make dials from your laptop via Outreach, it must come through your cell and I much prefer to make calls via my laptop."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2575818)

ET

Erin T.

Sales Enablement

> "Outreach.io is an easy-to-use tool and incredibly helpful for our Sales Department. Whether you are a Sales Representative, Enablement/Operations, or a Sales..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6027855)

BN

Branden N.

President

> "We needed to cancel after migrating to a better product, and it was a nightmare."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3471438)

VR

Verified Reviewer

Sr SDR

> "Outreach is amazing for doing all sorts of outbounding and inbounding"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6677651)

VR

Verified Reviewer

Business Development Rep

> "The schedule feature in gmail did not work for weeks, and apparently customer support is slow according to our admin."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2186105)

VR

Verified Reviewer

COO

> "The product has everything an SDR would need to run their day, and nothing they don't."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6669261)

VR

Verified Reviewer

Product Marketing Manager

> "Sometimes, it was slow to load."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3215308)

YD

Yasmin D.

Ceo

> "I like that outreach offers email automation and it’s really easy to do"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6781897)

VR

Verified Reviewer

Business Development

> "Support takes forever to get back to you"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3510808)

Christopher R.

Head of Global Revenue Development

> "Optimizing my sales processes as a manager was incredibly easy to set up and roll out and guided me toward the most effective outreach strategies."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___4885110)

BC

Bryan C.

CEO

> "Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2421545)

EJ

Elli J.

Customer Marketing Manager

> "Makes ABM so much easier for us."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___6319982)

VR

Verified Reviewer

SDR

> "At first it was not very intuitive but such powerful software can never be super easy to use because it has a lot of various functions and customizations."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2503504)

Tanice D.

Internal Audit assistant

> "This software provides "from a pin to an anchor" where sales is concerned. If you are in sales, this software is the best solution for you to move forward with..."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3207061)

VR

Verified Reviewer

BDR

> "Bugs (SO MANY) and the location is no longer available"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2433909)

Susang R.

Product Marketer

> "Outreach is a great platform for people in sales and marketing but the cost needs to reduce and their customer support needs to improve"

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___3634685)

AS

Alaia S.

Sales Operations

> "I wish the reporting was better here."

[See full review](https://www.capterra.com/p/159318/Outreach/#Capterra___2668910)

[View Reviews](https://www.capterra.com/p/159318/Outreach/reviews/)

## User interface

4.54 (498)

[Outreach](https://www.capterra.com/p/159318/Outreach/)

4.43 (308)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

HubSpot Sales Hub

Top features

23/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

Outreach

18/43

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   Appointment Scheduling
-   Assignment Management
-   Calendar Management
-   Call Logging
-   Collaboration Tools
-   Commenting/Notes
-   Commission Management
-   Customizable Branding
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Email Management
-   Email Templates
-   Event Triggered Actions
-   File Sharing
-   Generative AI
-   Goal Setting/Tracking
-   Interaction Tracking
-   Kanban Board
-   Leaderboards
-   Lead Management
-   Lead Scoring
-   Live Chat
-   Mobile Access
-   Mobile App
-   Process/Workflow Automation
-   Product Catalog
-   Prospecting Tools
-   Reminders
-   Reporting/Analytics
-   Revenue Management
-   Sales Pipeline Management
-   Search/Filter
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Transfers/Routing

[See all features](https://www.capterra.com/p/159318/Outreach/#features)

### Recognition

HubSpot Sales Hub is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Outreach

### Deployment & support

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Outreach

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

Outreach

-   By Outreach
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$15/month

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4.4

Features

4.4

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-214215/Salesforce-vs-HubSpot-SalesHub)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Contact vendor for pricing

Price

$25/month

4.4

Features

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4.2

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-159318/Salesforce-vs-Outreach)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$15/month

Price

$20/month

4.4

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152373-214215/HubSpot-CRM-vs-HubSpot-SalesHub)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

vs

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Contact vendor for pricing

Price

$8.75/month

4.4

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-159318/Slack-vs-Outreach)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$15/month

Price

$14/month

4.4

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-214215/Zoho-CRM-vs-HubSpot-SalesHub)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

vs

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.9

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$15/month

Price

$7/year

4.4

Features

4.5

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

vs

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Contact vendor for pricing

Price

$14/month

4.4

Features

4.3

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/155928-159318/Zoho-CRM-vs-Outreach)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

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$15/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub)

[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.8

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141255-159318/Consensus-vs-Outreach)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (498)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

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4.4

Features

4.6

4.4

Ease of Use

4.5

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[Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

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Contact vendor for pricing

Price

$1000/month

4.4

Features

4.6

4.2

Ease of Use

4.8

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