Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.
Social Media Managers and Marketers.
I love the easy to understand UI, and the ease of its learning curve. Scheduling is a breeze, I also really like that you can see each brands health at glance, directly in your dashboard.
Customer support was awful. They were slow to respond, and once they did, the answer was usually "Sorry, that is not available" or "that is not something that can be done.
IT has been awesome to see the fucntionality and the easy of use of this an other products from the same company.
No general overview about all channels. Bad handling for videos and images (especially instagram).
The social media platforms have been great, and I love the analytics that are shown for them.
What I disliked the most about the software is that it would shorten website links within the caption.
I had a great experience using ZOHO social. I used many other tools but it is the best in terms of ease of use and functionalities.
There are some limitations regarding posting to instagram and managing instagram accounts, though almost all social media managers struggle here.
Using this tool has been a great experience for me so far. It is easy to use and it has made social media management super convenient for people who are doing other things on the side.
I can't always see what the character count is and have post failures.
A wonderful tool with a reasonable price tag. Keeping postings on autopilot has been the beneficiary.
Probably getting it all started was hard for me.
We rate this platform 10/10 that has the ability to manage all social accounts at one-stop. Apart from its usage, their support team is also responsive.
I can't sort the schedule post by date and is no calendar view. I can't edit a post scheduled to multiple platforms as the same time.
I liked that I had all my social media in one place and that I create one post and send it out to all.
Nicole W.: My name is Nicole. I am a financial analyst for a multinational company. I believe we're up to about 7,000 employees, and my rating for Zoho Social would be a four. Before Zoho Social, I personally had Hootsuite, and for what I needed Hootsuite for, it worked, but it was a bit more complicated for me personally. A lot of things I didn't understand. There was a learning curve. I found myself constantly Googling how to work with it. Zoho Social, it was easier to interact. The interface was easier. I understood what to do almost intuitively. I didn't have to Google how do I do this, or how do I set reminders, none of that. It just came easily and I understood what I was supposed to do just by looking at the software. So I went with them because ease of use, price, and it's on every platform that I use it for now. It was extremely easy to get started. I think as soon as I signed up for the trial, I was up and running within a matter of minutes. It was extremely easy to start and use. What I would suggest is, A, you're going to have to do your research and make sure that Zoho has everything that you need. The only reason why I say that is there's certain capabilities if you run an individual Facebook page, like a personal account, it might not work with that. But besides that, I would just go for it. They give you I want to say a 30 day trial. It's a great trial. It lets you test out all of the features and schedule posts. So I would just do my research, and then as long as it covers all your needs, I would definitely go with Zoho Social.
Prioritize real-user-identified key features according to your needs to find your best fit.
Zoho Social
Top FeaturesViralpep
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: