# Compare Zoho Social vs Twitter/X 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Social and Twitter/X based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159351-214056/Zoho-Social-vs-Twitter

---

# Zoho Social vs Twitter/X Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho SocialTwitter/X2/4 selected

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

[## Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,439 reviews](#user-reviews)

Positive

3,338

Neutral

91

Negative

10

[## Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [1,803 reviews](#user-reviews)

Positive

1,634

Neutral

127

Negative

42

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## Summary

* * *

Key features rated by users

Features selected based on 6,337 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Social Media Integration

4.7

Email Marketing

NA

Post Scheduling

4.7

Campaign Planning

4.5

Engagement Tracking

4.5

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

4.3

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.7

User reviews[3,439](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.5

User reviews[1,803](https://www.capterra.com/p/214056/Twitter/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

Best for

Not provided by vendor

## User reviews

Pros & cons

NI

Nina I.

Realtor

> "I batch my content whenever I have 20 minutes with my laptop, schedule everything in advance, and my feed stays active even on the craziest days."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7161809)

VR

Verified Reviewer

Growth Engineer

> "its limited customization for advanced analytics and reporting,Lacks advanced segmentation or custom dashboards; exports are basic CSV-only"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

AM

Alfredo M.

Marketing Specialist

> "What sets it apart for me is the robust monitoring tool—it allows our team to track brand mentions and engage with our audience in real time without constantly..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7173828)

AW

ABDUL W.

Digital Marketer

> "Zoho Social has some limitations in lower-tier plans, occasional performance issues, and a UI that could be more refined, along with restrictions in publishing and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

AW

ABDUL W.

Digital Marketer

> "Zoho Social stands out for its intuitive interface, powerful scheduling, and insightful analytics, making social media management efficient and easy for both..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

MA

Michelle A.

Owner

> "One thing I don’t love is that the Reels options aren’t as flexible as I’d like. While you can post Reels, the experience isn’t as smooth or fully featured compared..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

Alfredo V.

owner

> "The drag-and-drop calendar makes visual planning effortless, while the SmartQ system takes the guesswork out of timing by identifying when your audience is most..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

Director

> "Inability to Post Interactive Stories/Reels Features: The platform often doesn't allow for the scheduling of interactive Instagram Stories (like polls, question..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7016388)

Alfredo V.

owner

> "Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

Marketing Director

> "Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Wilson G.

CEO

> "I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7124097)

VR

Verified Reviewer

Marketing Director

> "Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Alfredo V.

owner

> "With robust analytics and seamless collaboration tools, it’s an essential, cost-effective operator for agencies looking to scale their digital distribution..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

CEO

> "Marketing & Brand Management: Customizing reports or client-facing documents is pretty limited, so branding can feel a bit generic. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Growth Engineer

> "I appreciate Zoho Social's intuitive scheduling features most, as they streamline posting across platforms like Instagram, LinkedIn, and TikTok from one dashboard."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

JQ

JUDY Q.

CEO

> "Great scheduling features, but the analytics could be more detailed and the mobile app lacks some of the functionality available on desktop."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7162666)

RK

Ranjith K.

Digital Marketer

> "With Zoho, we now post regularly on TikTok without extra effort, and our activity has improved a lot. If you want one tool to manage multiple platforms with strong..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Sai M.

Founder

> "The reporting customization could be more flexible, and the interface can occasionally feel slow when managing multiple accounts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7177684)

SHABBIR B.

DIRECTOR

> "My overall experience with Zoho Social has been good because it helps manage multiple social media accounts from one place, schedule posts easily, and track..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129676)

LC

Liam C.

Head Of Media

> "I also found the mobile app noticeably limited compared to the desktop version — scheduling and detailed analytics are frustrating on mobile."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

VR

Verified Reviewer

Marketing Director

> "From scheduling and publishing to analytics and team collaboration, everything you need to grow a brand online is packed into one platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

LC

Liam C.

Head Of Media

> "Another big pain point was occasional delays in publishing posts and slower loading times when managing multiple accounts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

KR

Keshava R.

social media manager

> "It has streamlined our workflow significantly, especially the collaboration tools that allow our team to approve posts before they go live."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128188)

Mervyn Angelo A.

Manager

> "Some advanced reporting and collaboration features are locked behind higher-tier plans, which makes scaling expensive."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

LK

Ludwik K.

Executive Producer host Writer podcaster

> "I loved how you can track your social brand (in my case a podcast) across all social feeds (instagram, facebook, x/twitter, etc.) and be able to post and schedule..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7049215)

HR

Hendrik R.

Director

> "No MCP connection, so I cant connect it to my AI to simplify the posting task."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7174206)

Mervyn Angelo A.

Manager

> "Scheduling posts across multiple social media platforms is simple, and the content calendar gives a clear visual overview of campaigns."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

LC

Liam C.

Head Of Media

> "What I disliked most about Zoho Social is that it sometimes feels a bit clunky and overwhelming with too many features packed into one interface."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

VR

Verified Reviewer

Marketing Director

> "For a mission-driven organization like Lifabetics Win, where every dollar matters, this platform stretches your investment and multiplies your reach."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

VR

Verified Reviewer

CEO

> "Task Management: It's fine for basic teamwork, but if you're looking for serious project management, this won't cut it. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

Martin M.

Senior Website Developer

> "I also love the Canva integration, which allows me to design and attach visuals without ever leaving the dashboard."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7148886)

Itumeleng M.

Founder and CEO

> "Doesnt have Instagram stories with trending audio so difficult to post to reels to Instagram."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7141021)

Timmy F.

Director, Deputy

> "Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Branch Head

> "Email marketing support is also limited, so you may need another tool for that."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

RK

Raul K.

digital communication specialist

> "It has streamlined our social media workflows, improved team collaboration, and helped us maintain a consistent online presence."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163318)

VR

Verified Reviewer

CEO

> "Some of the features are not intuitive. And I wish I could also customize posting times for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7011372)

RK

Ranjith K.

Digital Marketer

> "You can track performance, understand what works, and improve your content strategy based on real data."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Adam A.

Director and CEO

> "The post dashboard is not that great, I would like to see a much broader statistics and also have a calendar view to view scheduled and published posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6825791)

Nathan S.

Founder

> "It also gives you the ability to write the first comment which helps in terms of getting your post seen."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7178109)

VR

Verified Reviewer

Digital Marketing Manager

> "I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6616218)

VR

Verified Reviewer

Creative Director

> "It simplifies managing multiple social media accounts, saves time with scheduling, and provides valuable insights into performance."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7028472)

PL

Pedro L.

It

> "Occasional glitches with post scheduling and limited integrations with other platforms can be frustrating."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6545514)

VR

Verified Reviewer

Social Media Manager

> "It’s reliable, easy to use, and helps me stay organized when managing content across multiple platforms. While there are a few limitations with advanced features,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129153)

Mauro R.

Business Architect

> "Maybe some features that it doesn't have; for example, I cannot use location tags with Instagram posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6822536)

Thabile M.

Head of Shared Services

> "Smart scheduling, great approvals plu our team picked it up quickly, and the difference it has made to how consistently we show up for our audience has been..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7144272)

Eric S.

Owner

> "Sometimes, the posting hangs and you have to redo the post."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7043240)

AW

ABDUL W.

Digital Marketer

> "The scheduling feature, content calendar, and real-time monitoring make it easy to stay consistent and organized with posting."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

VR

Verified Reviewer

Digital Marketing

> "In my initial engagement with the platform, its interface felt a bit clunky navigating between different accounts and features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6580075)

AW

ABDUL W.

Digital Marketer

> "It’s a reliable and efficient tool for managing multiple social media accounts from a single platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

Ebony S. B.

CEO

> "The cost for more than one brand and some of the options don't add up to the value of the cost charged. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6401011)

VR

Verified Reviewer

CEO

> "It’s great for keeping your brand’s voice steady and your posts consistent across different platforms, all from one spot."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Content Creator

> "It doesn't allow to put music or other in-built features of instagram stories."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6453822)

MA

Michelle A.

Owner

> "It’s made managing my content so much easier, especially being able to post to both Instagram and TikTok from one place."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

VR

Verified Reviewer

Associate

> "They wanted to install their own highly adaptable team management and social media synchronicity platform. And our cumulative experience was not very good,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6015131)

Timmy F.

Director, Deputy

> "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

Omary R.

Digital Market

> "The app has a poor UI and consumes a lot of memory with no special features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840253)

VR

Verified Reviewer

CEO

> "it's the best app for social media posts and for havin all social reports on one place, helps you to follow your progress"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7034275)

BE

Bakka E.

Supply chain Officer

> "Expensive to purchase espeically if you need to use al the features because different packages have different features but the bset ones are expensive"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6637042)

VR

Verified Reviewer

Branch Head

> "It works well for scheduling posts and checking performance. But it still needs improvement in support, ease of use, and advanced features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

SK

Stephen K.

Communications Director

> "I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6754383)

CS

Christina S.

Area Director of Sales

> "Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6544360)

VR

Verified Reviewer

Founder

> "Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6379325)

Roberta M. C.

Founder and Executive Director

> "It offers the ability to post to multiple social media platforms at one time, and it provides reports on the engagement of posts for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6663143)

Dr Jonny H.

Entrepreneur

> "It does not offer YouTube integration for, say, uploading Shorts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6443752)

WD

Walter D.

ceo

> "I especially like the scheduling calendar, bulk posting, and performance analytics."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140729)

VR

Verified Reviewer

Digital Marketing Intern

> "We aren't able to post stories on insta with music, CTAs"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

VR

Verified Reviewer

Designer

> "Its scheduling and analytics tools are robust enough for daily management, though the interface and platform integrations could use modernization. While customer..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6716632)

Dwight O.

Majority Partner

> "Instagram integration didnt work correctly the first time for us and we are still dealing with issues with it"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6652203)

Patrick P.

CEO

> "The user-friendly interface and collaborative tools streamline our workflow, allowing us to focus on creating engaging content while maintaining a consistent and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6467488)

Amy F.

Virtual Executive Assistant

> "Possible the fact that the publish later feature is not available in the free version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840406)

MM

Michele M.

Team Coordinator

> "Zoho Social is a robust social media management program that help post brand content which promote our business in real-time."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6879568)

VR

Verified Reviewer

Digital Marketing Intern

> "Multiple event aligning is not possible."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

Martin M.

Senior Website Developer

> "The SmartQ scheduling and the visual content calendar are game-changers."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7148886)

Joshua K.

CEO

> "The mobile application isnt really as UI/UX friendly as the web version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6685862)

Gouthami K.

Marketing executive

> "What I like most about Zoho Social is its highly intuitive user interface, as it allows users to manage multiple social media accounts seamlessly."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6652102)

AD

Anirudh D.

Audio design

> "The occasional glitches and bugs in the platform due to which sometimes the posts are not automatically posted, or published, needs to be fixed."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___5026356)

VR

Verified Reviewer

Marketing Director

> "Scheduling posts feels effortless, analytics are clear and actionable, and onboarding new team members is quick."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

VR

Verified Reviewer

Founder

> "setup was tough and i could not find any youtube video to help me out"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6451741)

VR

Verified Reviewer

Marketing Director

> "You’re not just paying for software—you’re gaining a strategic partner that helps amplify your voice without the high cost of larger competitors."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Lucy A.

Maine Coon Breeder

> "you can't add two accounts, I have two products and two separate facebook pages it would cost me a fortune just to add another facebook page"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6324799)

[View Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

DD

Denise D.

Consultant

> "I deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7130134)

MMJ

Medina- Maldonado J.

Graphic designer

> "What I like least about Twitter is how algorithm determines the type of content to be seeing which could make me miss..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

Mustafa A.

Director

> "The introduction of monetization for creators and improved video features has made it more versatile, though it..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

AR

Amos R.

Owner

> "Sometimes the algorithm shows me the weirdest posts, it lacks team collaboration tools and you can't edit your posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7044596)

DM

David M.

Technical Support Engineer

> "I enjoy the speed with which I could post updates and reply to users, which allows to maintain the active presence and..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7072469)

Bryan J.

Democratic Presidential Candidate

> "The one dislike I got about twitter is about the disinformation that is sometimes spread on the website, I would..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7079464)

ET

Edward T.

Accountant

> "I adore Twitter mostly because it allows you to send an important message in a matter of seconds and be sure that..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

JFR

Joe Felix R.

Entertainer

> "The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

MW

Meegan W.

Educator

> "It’s super convenient for quick updates and casual browsing, even if it can get messy at times. Once you get used to..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7146554)

Earl T.

Owner Voice Talent

> "put great effort to finding how to contact support & appears there is no support."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7151451)

KM

Kim M.

Financial Manager

> "I can tell that an account is verified and the information posted from it is reliable when I see a blue-check mark on..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7152232)

DM

Demi M.

Community Manager

> "Definitely, that's a bad thing to allow twitos to have access to an authentication badge just by paying"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6865575)

LV

Luis V.

Account Executive

> "Twitter/X has been a valuable platform, for following up on trends and local discussions that are of interest to our..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7163224)

GJ

George J.

Graphic designer

> "I also don’t like its customer support team because they always slow to respond."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MA

Moath A.

Operations Manager

> "It’s enabled me to find new suppliers, stay on top of project trends, and even network with others dealing with the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6855759)

JC

John C.

Graphic designer

> "I don’t like as It makes fake news spread fast"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DM

Dennis M.

Senior Frontend Engineer

> "What i like most about twitter is the Blue-Check mark feature. When i see an account with a blue-Check mark i know..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

JM

Jazzmen M.

Home health aid

> "I hate that they condone bullying and scamming allot."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7176459)

Mustafa A.

Director

> "The ability to engage directly with industry leaders, creators, and public figures is unmatched."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

GG

Guy G.

Director

> "The noise - it's harder to get heard, and the stream seems more cluttered with ads than ever before"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6394284)

CJ

Cassandra J.

Electrical engineering

> "What I like most about Twitter is that you have the options to post and retweet people's post and communicate"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7047773)

JU

Juliet U.

case manager

> "It can be overwhelming due to so much news etc."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

MD

Mwangi D.

Senior UX Engineer

> "It allows me to connect with experts in different Disciplines across the world."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7002018)

Emily O.

Verification and Quality Assurance Officer

> "I don't like that Twitter/X is hard when it comes to building audience as a beginner"

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

BR

Badru R.

Cyber security analyst

> "The fact that I get the latest and hottest news on it as it’s happening and also being able to connect with other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812880)

AA

Amr A.

Paediatrician

> "Full of scammers for cryptocurrency and other financial frauds- limited direct messages chat and need premium..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

DF

Daniel F.

Solutions Engineer

> "The search feature on Twitter/X has been great to find comments and information on topics of interest."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6887732)

Haidy M.

financial accountant

> "I am restricted to a limited number of letters, as it may sometimes be difficult for me to express myself using this..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6178536)

Iman G.

Student

> "You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6683928)

MAK

Muhammad Aamer K.

Full stack web developer

> "I do not like the pricing for account verification there should be a way where there is no payment needed for any..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6067290)

GJ

George J.

Graphic designer

> "It serves as a place of learning for me,also a place of entertainment and inspiration for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

JH

Joseph H.

CEO

> "The account is still linked to my email, and I'm caught in a loop with their customer service team and literally can't..."

[See full review](https://www.capterra.com/p/214056/Twitter/#SoftwareAdvice___4945565)

JFR

Joe Felix R.

Entertainer

> "To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my interest..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

HB

Hillary B.

Nurse

> "I feel most of the communication is a bit too public"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6617715)

JM

John M.

System Engineer

> "It's possible to stream live videos using Twitter/X. Again, I can easily create and post contents with Twitter/X."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6743893)

Esteban G.

IT Technician

> "Unchecked racism, blatant extremists views and politics which complements the awful Ad placement if you ever buy one."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like the availability of hashtags and mention ."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

AK

Aniket K.

Content Writer

> "The only thing which least like about twitter is that there are some bot accounts which use to create spam for other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6017798)

SE

Sarah E.

Microbiologist

> "It is very good for sharing updates and news."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7133906)

MD

Mike D.

Owner

> "Unfortunately, the sources of the news are bias"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6631755)

DA

Donald A.

Graphic Designer

> "They have helpful customer service team ,with beautiful features."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

Esteban G.

IT Technician

> "Previous features that were free now put behind a paywall and egregious prices for the API."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

OK

Omar K.

Fulfillment Specialist

> "Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6634476)

NR

Natalie R.

Administrator

> "I often get recommended content that I am not interested in"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

LW

Levin W.

Cashier

> "Overall experience is top tier social media I use it everyday I post all day long I love this app perfect"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7107188)

EP

Elijah P.

CEO

> "Scams can popup more often because you only have to pay for verification instead of being reviewed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289564)

JG

Johnson G.

Graphic designer

> "Their customer service staff is competent and quick to respond, which is why I like them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

VR

Verified Reviewer

devlopeur

> "This can create echo chambers where users are only reinforced in their existing beliefs"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289361)

JU

Juliet U.

case manager

> "There is also twitter space which helps one connect and learn."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

TL

Tyson L.

San Miali Electrician

> "Some of the ads and challenging to navigate and filter out unwanted content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___5024443)

GJ

George J.

Graphic designer

> "I love as it makes family connections to themselves."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

TC

Tanirah C.

Manager

> "It has a lot of news like nonsense news pages that pop up even if it wasn’t recommended"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6278488)

JC

John C.

Graphic designer

> "I like its hashtag feature"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

MB

Mohit B.

studying

> "Twitter has been criticized for problems with online bullying, cyberbullying, and trolling."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

DA

Donald A.

Graphic Designer

> "It has awesome social media management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

VR

Verified Reviewer

Backend Engineer

> "I think there are too many bot accounts on Twitter that could ruin our experience."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

Ashish A.

Customer Service Representative

> "The platform’s real-time interaction and analytics tools enable us to customize our content and efficiently measure..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6372936)

Matej P.

Assistant Director

> "Inability to stop harassment of some extreme groups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6188606)

JC

John C.

Graphic designer

> "It makes content publishing easy"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DFH

Diane F H.

Bus Driver Trainer Dispatcher

> "It entraps users to use up too much of their personal time"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6288447)

Betty O.

Founder

> "I love the "related posts" feature, It gives you several ideas and increases post reach"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6415998)

PK

Prafull K.

Freelance

> "It can be annoying at times to simply see offensive tweets."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6170059)

NZ

Najmeh Z.

PhD student

> "I stay informed about global trends by following debates and tracking tweets from companies and individuals I'm..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6064285)

MD

Muhanad D.

engineer

> "You must follow up on some posts that contain immoral content"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6143344)

NR

Natalie R.

Administrator

> "It helps me stay up to date with other researchers in my field and the projects they are working on"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

JF

Jessica F.

Author

> "Most of my tweets don't get many views. But this is probably my fault, not Twitter's.)"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6169759)

JG

Johnson G.

Graphic designer

> "Its easy learning curve appeals to me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

AA

Amr A.

Paediatrician

> "I am on twitter since 2011 but the problem now limited daily chat"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

ET

Edward T.

Accountant

> "I also like as their customer support team is so helpful."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

Sharon B.

Owner

> "The Trends that are shown are not focused on my country, when I choose Duth it shows trends from the Netherlands,..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4713839)

SA

Sarah A.

Researcher

> "Another thing I like about X is you can engage with content creators and representatives on this user friendly social..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6602895)

VR

Verified Reviewer

Backend Engineer

> "They like to spam in every post and feel annoying for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

JM

John M.

Senior Software Engineer

> "It's simple to send direct messages with Twitter/X thus enhancing real-time team communication and collaboration."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812948)

VR

Verified Reviewer

Senior Research Analytics Specialist

> "With rumors of bots, we are a bit hesitant to use this in our analysis....."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6168907)

Emily O.

Verification and Quality Assurance Officer

> "I like that Twitter/X helps build my personal brand through its post feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

AH

Afnan H.

Interior designer

> "it has many of rules ,I do not like complicated apps ,like you can tweet with that much of letters maybe it is the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4002811)

DA

Donald A.

Graphic Designer

> "Incredible post management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

BP

Bonnie P.

Recruitment Mgr

> "Some of the advertising is not aimed at me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6177774)

AJ

Alan J.

Servente

> "Being able to post photos and videos freely like Instagram."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6710819)

DL

David L.

Host

> "APIs aren’t allowed or extremely restricted now"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4960330)

[View Reviews](https://www.capterra.com/p/214056/Twitter/reviews/)

## User interface

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

4.69 (3,439)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

4.52 (1,803)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zoho Social

Top features

36/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/159351/Zoho-Social/#features)

Twitter/X

5/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/214056/Twitter/#features)

### Recognition

Zoho Social is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Twitter/X

### Deployment & support

Zoho Social

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Twitter/X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Social

-   By Zoho
-   Located in United States
-   Founded in 1996

Twitter/X

-   By Twitter
-   Located in United States
-   Founded in

## Popular Comparisons

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[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

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[View full comparison](https://www.capterra.com/compare/213257-214056/Facebook-vs-Twitter)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

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4.4

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159351-213257/Zoho-Social-vs-Facebook)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,799)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Contact vendor for pricing

Price

$249/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-214056/HootSuite-vs-Twitter)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

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Price

$9/month

4.4

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-214056/monday-com-vs-Twitter)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.5

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-159351/MailChimp-vs-Zoho-Social)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[4.40 (374)](https://www.capterra.com/p/144332/SocialPilot/reviews/)

Contact vendor for pricing

Price

$30/month

4.4

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144332-214056/SocialPilot-vs-Twitter)