# Compare Zoho Social vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoho Social and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159351-223748/Zoho-Social-vs-Promocom

---

# Zoho Social vs Promo.com Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoho SocialPromo.com2/4 selected

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.7 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

Based on [3,439 reviews](#user-reviews)

Positive

3,338

Neutral

91

Negative

10

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 6,337 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

77%Fit

Missing features

Feature ratings

Social Media Integration

4.7

Email Marketing

NA

Post Scheduling

4.7

Campaign Planning

4.5

Engagement Tracking

4.5

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.7

User reviews[3,439](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.5

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Mid Size Business, Small Business Supported Countries - Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, UK, US.

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

NI

Nina I.

Realtor

> "I batch my content whenever I have 20 minutes with my laptop, schedule everything in advance, and my feed stays active even on the craziest days."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7161809)

VR

Verified Reviewer

Growth Engineer

> "its limited customization for advanced analytics and reporting,Lacks advanced segmentation or custom dashboards; exports are basic CSV-only"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

AM

Alfredo M.

Marketing Specialist

> "What sets it apart for me is the robust monitoring tool—it allows our team to track brand mentions and engage with our audience in real time without constantly..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7173828)

AW

ABDUL W.

Digital Marketer

> "Zoho Social has some limitations in lower-tier plans, occasional performance issues, and a UI that could be more refined, along with restrictions in publishing and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

AW

ABDUL W.

Digital Marketer

> "Zoho Social stands out for its intuitive interface, powerful scheduling, and insightful analytics, making social media management efficient and easy for both..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

MA

Michelle A.

Owner

> "One thing I don’t love is that the Reels options aren’t as flexible as I’d like. While you can post Reels, the experience isn’t as smooth or fully featured compared..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

Alfredo V.

owner

> "The drag-and-drop calendar makes visual planning effortless, while the SmartQ system takes the guesswork out of timing by identifying when your audience is most..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

Director

> "Inability to Post Interactive Stories/Reels Features: The platform often doesn't allow for the scheduling of interactive Instagram Stories (like polls, question..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7016388)

Alfredo V.

owner

> "Its intuitive dashboard streamlines scheduling across all major platforms, while the SmartQ feature optimizes post timing for maximum engagement."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

Marketing Director

> "Not having the ability to customize content for each social network while scheduling takes away the magic of platform-specific storytelling."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Wilson G.

CEO

> "I can now focus on building a high-quality content calendar in less time, while easily identifying what’s working and what needs attention to maintain a consistent..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7124097)

VR

Verified Reviewer

Marketing Director

> "Every channel has its own rhythm, its own language—and without that flexibility, your message can lose its punch before it even lands."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Alfredo V.

owner

> "With robust analytics and seamless collaboration tools, it’s an essential, cost-effective operator for agencies looking to scale their digital distribution..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7143889)

VR

Verified Reviewer

CEO

> "Marketing & Brand Management: Customizing reports or client-facing documents is pretty limited, so branding can feel a bit generic. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Growth Engineer

> "I appreciate Zoho Social's intuitive scheduling features most, as they streamline posting across platforms like Instagram, LinkedIn, and TikTok from one dashboard."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140711)

JQ

JUDY Q.

CEO

> "Great scheduling features, but the analytics could be more detailed and the mobile app lacks some of the functionality available on desktop."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7162666)

RK

Ranjith K.

Digital Marketer

> "With Zoho, we now post regularly on TikTok without extra effort, and our activity has improved a lot. If you want one tool to manage multiple platforms with strong..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Sai M.

Founder

> "The reporting customization could be more flexible, and the interface can occasionally feel slow when managing multiple accounts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7177684)

SHABBIR B.

DIRECTOR

> "My overall experience with Zoho Social has been good because it helps manage multiple social media accounts from one place, schedule posts easily, and track..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129676)

LC

Liam C.

Head Of Media

> "I also found the mobile app noticeably limited compared to the desktop version — scheduling and detailed analytics are frustrating on mobile."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

VR

Verified Reviewer

Marketing Director

> "From scheduling and publishing to analytics and team collaboration, everything you need to grow a brand online is packed into one platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

LC

Liam C.

Head Of Media

> "Another big pain point was occasional delays in publishing posts and slower loading times when managing multiple accounts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

KR

Keshava R.

social media manager

> "It has streamlined our workflow significantly, especially the collaboration tools that allow our team to approve posts before they go live."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128188)

Mervyn Angelo A.

Manager

> "Some advanced reporting and collaboration features are locked behind higher-tier plans, which makes scaling expensive."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

LK

Ludwik K.

Executive Producer host Writer podcaster

> "I loved how you can track your social brand (in my case a podcast) across all social feeds (instagram, facebook, x/twitter, etc.) and be able to post and schedule..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7049215)

HR

Hendrik R.

Director

> "No MCP connection, so I cant connect it to my AI to simplify the posting task."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7174206)

Mervyn Angelo A.

Manager

> "Scheduling posts across multiple social media platforms is simple, and the content calendar gives a clear visual overview of campaigns."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129353)

LC

Liam C.

Head Of Media

> "What I disliked most about Zoho Social is that it sometimes feels a bit clunky and overwhelming with too many features packed into one interface."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163693)

VR

Verified Reviewer

Marketing Director

> "For a mission-driven organization like Lifabetics Win, where every dollar matters, this platform stretches your investment and multiplies your reach."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

VR

Verified Reviewer

CEO

> "Task Management: It's fine for basic teamwork, but if you're looking for serious project management, this won't cut it. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

Martin M.

Senior Website Developer

> "I also love the Canva integration, which allows me to design and attach visuals without ever leaving the dashboard."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7148886)

Itumeleng M.

Founder and CEO

> "Doesnt have Instagram stories with trending audio so difficult to post to reels to Instagram."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7141021)

Timmy F.

Director, Deputy

> "Our organization recently trialed the Zoho Social service as we're looking to simplify management of our social media channels, allowing easy scheduling and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

VR

Verified Reviewer

Branch Head

> "Email marketing support is also limited, so you may need another tool for that."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

RK

Raul K.

digital communication specialist

> "It has streamlined our social media workflows, improved team collaboration, and helped us maintain a consistent online presence."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7163318)

VR

Verified Reviewer

CEO

> "Some of the features are not intuitive. And I wish I could also customize posting times for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7011372)

RK

Ranjith K.

Digital Marketer

> "You can track performance, understand what works, and improve your content strategy based on real data."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7128515)

Adam A.

Director and CEO

> "The post dashboard is not that great, I would like to see a much broader statistics and also have a calendar view to view scheduled and published posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6825791)

Nathan S.

Founder

> "It also gives you the ability to write the first comment which helps in terms of getting your post seen."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7178109)

VR

Verified Reviewer

Digital Marketing Manager

> "I also had issues with exporting reports in the correct timezone, and Instagram stats not exporting at all."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6616218)

VR

Verified Reviewer

Creative Director

> "It simplifies managing multiple social media accounts, saves time with scheduling, and provides valuable insights into performance."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7028472)

PL

Pedro L.

It

> "Occasional glitches with post scheduling and limited integrations with other platforms can be frustrating."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6545514)

VR

Verified Reviewer

Social Media Manager

> "It’s reliable, easy to use, and helps me stay organized when managing content across multiple platforms. While there are a few limitations with advanced features,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129153)

Mauro R.

Business Architect

> "Maybe some features that it doesn't have; for example, I cannot use location tags with Instagram posts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6822536)

Thabile M.

Head of Shared Services

> "Smart scheduling, great approvals plu our team picked it up quickly, and the difference it has made to how consistently we show up for our audience has been..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7144272)

Eric S.

Owner

> "Sometimes, the posting hangs and you have to redo the post."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7043240)

AW

ABDUL W.

Digital Marketer

> "The scheduling feature, content calendar, and real-time monitoring make it easy to stay consistent and organized with posting."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

VR

Verified Reviewer

Digital Marketing

> "In my initial engagement with the platform, its interface felt a bit clunky navigating between different accounts and features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6580075)

AW

ABDUL W.

Digital Marketer

> "It’s a reliable and efficient tool for managing multiple social media accounts from a single platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7129783)

Ebony S. B.

CEO

> "The cost for more than one brand and some of the options don't add up to the value of the cost charged. "

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6401011)

VR

Verified Reviewer

CEO

> "It’s great for keeping your brand’s voice steady and your posts consistent across different platforms, all from one spot."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7136597)

VR

Verified Reviewer

Content Creator

> "It doesn't allow to put music or other in-built features of instagram stories."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6453822)

MA

Michelle A.

Owner

> "It’s made managing my content so much easier, especially being able to post to both Instagram and TikTok from one place."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7145289)

VR

Verified Reviewer

Associate

> "They wanted to install their own highly adaptable team management and social media synchronicity platform. And our cumulative experience was not very good,..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6015131)

Timmy F.

Director, Deputy

> "The dashboard gives a great overview of the brand and the in-depth analytics are very thorough and useful to analyzer how all our social accounts are performing."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7063244)

Omary R.

Digital Market

> "The app has a poor UI and consumes a lot of memory with no special features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840253)

VR

Verified Reviewer

CEO

> "it's the best app for social media posts and for havin all social reports on one place, helps you to follow your progress"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___7034275)

BE

Bakka E.

Supply chain Officer

> "Expensive to purchase espeically if you need to use al the features because different packages have different features but the bset ones are expensive"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6637042)

VR

Verified Reviewer

Branch Head

> "It works well for scheduling posts and checking performance. But it still needs improvement in support, ease of use, and advanced features."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7127553)

SK

Stephen K.

Communications Director

> "I was left with the impression that if I was not using the entire Zoho Suite then Zoho Social was not meant for me as a user."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6754383)

CS

Christina S.

Area Director of Sales

> "Zoho Social has a post scheduling function that enable us to only release our posts when most of our audience are active to ensure the posts reaches a high number..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6544360)

VR

Verified Reviewer

Founder

> "Unfortunately it is very confusing and I haven't figured out how to do integrate my Meta-Ad-Leads into my Zoho CRM yet."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6379325)

Roberta M. C.

Founder and Executive Director

> "It offers the ability to post to multiple social media platforms at one time, and it provides reports on the engagement of posts for each platform."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6663143)

Dr Jonny H.

Entrepreneur

> "It does not offer YouTube integration for, say, uploading Shorts."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6443752)

WD

Walter D.

ceo

> "I especially like the scheduling calendar, bulk posting, and performance analytics."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7140729)

VR

Verified Reviewer

Digital Marketing Intern

> "We aren't able to post stories on insta with music, CTAs"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

VR

Verified Reviewer

Designer

> "Its scheduling and analytics tools are robust enough for daily management, though the interface and platform integrations could use modernization. While customer..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6716632)

Dwight O.

Majority Partner

> "Instagram integration didnt work correctly the first time for us and we are still dealing with issues with it"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6652203)

Patrick P.

CEO

> "The user-friendly interface and collaborative tools streamline our workflow, allowing us to focus on creating engaging content while maintaining a consistent and..."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6467488)

Amy F.

Virtual Executive Assistant

> "Possible the fact that the publish later feature is not available in the free version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6840406)

MM

Michele M.

Team Coordinator

> "Zoho Social is a robust social media management program that help post brand content which promote our business in real-time."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6879568)

VR

Verified Reviewer

Digital Marketing Intern

> "Multiple event aligning is not possible."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6808589)

Martin M.

Senior Website Developer

> "The SmartQ scheduling and the visual content calendar are game-changers."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7148886)

Joshua K.

CEO

> "The mobile application isnt really as UI/UX friendly as the web version."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6685862)

Gouthami K.

Marketing executive

> "What I like most about Zoho Social is its highly intuitive user interface, as it allows users to manage multiple social media accounts seamlessly."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___6652102)

AD

Anirudh D.

Audio design

> "The occasional glitches and bugs in the platform due to which sometimes the posts are not automatically posted, or published, needs to be fixed."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___5026356)

VR

Verified Reviewer

Marketing Director

> "Scheduling posts feels effortless, analytics are clear and actionable, and onboarding new team members is quick."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

VR

Verified Reviewer

Founder

> "setup was tough and i could not find any youtube video to help me out"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6451741)

VR

Verified Reviewer

Marketing Director

> "You’re not just paying for software—you’re gaining a strategic partner that helps amplify your voice without the high cost of larger competitors."

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#Capterra___7132292)

Lucy A.

Maine Coon Breeder

> "you can't add two accounts, I have two products and two separate facebook pages it would cost me a fortune just to add another facebook page"

[See full review](https://www.capterra.com/p/159351/Zoho-Social/#GetApp___6324799)

[View Reviews](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

EU

ELIZABETH U.

owner

> "The awesome customer service and knowledge and most of all the professional finish to the product offered!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2776481)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

TA

Thomas A.

Landscape Gardener

> "Not only my that, but the access to so much stock footage for such a good price was great."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2448873)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

SS

Sorcha S.

Designer

> "I'm able to whip out projects really quickly and the clients are super impressed!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2425329)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

4.69 (3,439)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zoho Social

Top features

36/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/159351/Zoho-Social/#features)

Promo.com

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

Zoho Social is recognized as a top-rated tool in 4 Capterra Shortlist reports

Promo.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Zoho Social

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoho Social

-   By Zoho
-   Located in United States
-   Founded in 1996

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

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[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

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