# Compare Guesty vs Smoobu 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Guesty and Smoobu based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159377-160106/Guesty-vs-Smoobu

---

# Guesty vs Smoobu Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GuestySmoobu2/4 selected

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (472)](https://www.capterra.com/p/159377/Guesty/reviews/)

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)[4.5 (195)](https://www.capterra.com/p/160106/Smoobu/reviews/)

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (472)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [472 reviews](#user-reviews)

Positive

407

Neutral

19

Negative

46

[## Smoobu](https://www.capterra.com/p/160106/Smoobu/)[4.5 (195)](https://www.capterra.com/p/160106/Smoobu/reviews/)

Starting Price

€29.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

170

Neutral

8

Negative

17

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## Summary

* * *

Key features rated by users

Features selected based on 2,753 reviews from channel management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Data Synchronization

4.2

Calendar Management

4.5

Multi-Channel Management

4.3

Real-Time Data

4.5

Inventory Control

3.5

72%Fit

Not enough reviews

Feature ratings

Data Synchronization

4.5

Calendar Management

4.7

Multi-Channel Management

4.8

Real-Time Data

\--

Inventory Control

4.3

User satisfaction

User satisfaction

4.4

User reviews[472](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/160106/Smoobu/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

Price starts from

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Price starts from

€29Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

Best for

Vacation rental owners, vacation property managers, Airbnb hosts, Booking.com hosts, Expedia hosts.

## User reviews

Pros & cons

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

ML

Marco L.

Owner

> "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

BK

Bjoern K.

CEO

> "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

KL

Kevin L.

CEO

> "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

KH

Kevin H.

Director

> "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385)

Rick S.

Owner

> "I've added payment processing and their price optimizer and have lots of issues with both."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

RC

Raam C.

Listing Manager

> "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

TW

Thomas W.

Md

> "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

MW

Marvin W.

Owner

> "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554)

RC

Raam C.

Listing Manager

> "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AM

Arturo M.

Reservation manager

> "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

TD

Thomas D.

COO

> "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

YM

Yazmin M.

Maintenance

> "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

EC

Eddie C.

Owner

> "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545)

JP

Jennifer P.

Owner

> "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193)

CL

Carlyn L.

Senior Reservations Agent

> "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819)

MT

Michelle T.

Property Manager

> "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

AN

Achraf N.

reservation

> "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

MR

Mike R.

Manager

> "These portals seem to be bought and sold constantly making few improvements to the user"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673)

AM

Azhar M.

Listing Manager

> "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616)

KL

Kevin L.

CEO

> "Anything related to account issues or more serious problems takes way too long."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

MVC

Maria-Vittoria C.

Owner

> "The cancellation experience compounded the frustration, with continued billing despite prior notice."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

LG

Luke G.

Contractor

> "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750)

ML

Marco L.

Owner

> "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MZ

Michael Z.

ceo

> "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

VA

Vikash A.

Controller

> "It is a robust and comprehensive platform that effectively centralized key aspects of property management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454)

MC

MORGANNE C.

Operations Manager

> "That we can't print daily task sheet"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

MM

Martin M.

Director

> "The channel manager’s ability to sync bookings across multiple platforms like Airbnb and Booking.com was a key advantage, helping to..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6754485)

IB

IRENA B.

Property owner

> "No push notifications from Airbnb & Booking to the Smoobu app when a guest (Airbnb) sends an enquiry only (before they book) I do..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6476425)

CT

Chrissy T.

Director

> "It help to intergate all my property across all platform and really save lots of time with the monitor of inventory availability"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6602858)

MM

Martin M.

Director

> "The lack of attention to customer feedback, combined with ongoing technical issues and unreliable support, makes it harder to..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6754485)

MM

Martin M.

Director

> "Some of the automation features, such as message templates and guest communication, were helpful in streamlining operations."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6754485)

MM

Martin M.

Director

> "Additionally, there is a strong focus on launching new features that often feel rushed and inadequately tested, causing more..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6754485)

SC

Stephan C.

Owner and Manager

> "I was very happy to discover HOSTEX, for a fraction of the price, with a great interface and many more functionalities."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___7113499)

Pedro C.

CEO

> "The “prices” section can be difficult to understand at first; that part could be simplified."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6880894)

JKA

Ja Keya A.

Manager

> "I've found Smoobu to be an extremely effective tool for streamlining the management of my vacation rental properties."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6761936)

SC

Stephan C.

Owner and Manager

> "More expensive than other Channel Manager Solutions."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___7113499)

AM

Ana M.

CEO

> "easy to manage calendar, quick synchronization with different platforms, excellent editing for automatic messages, good options for..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6060316)

MM

Martin M.

Director

> "Customer support has significantly deteriorated over the past five years, with little to no effort to engage with customers or..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6754485)

IB

IRENA B.

Property owner

> "Smoobu is good if you need basic functions; it lacks some more advanced functionality compare to other PMS."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6476425)

AT

Amanda T.

Ceo

> "When you book it doesn't give you the option to add anybody but an adult"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6421629)

RQ

Rebecca Q.

Manager

> "I haven’t had any glitches or issues with it which is one of the most important things."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6317252)

PS

Polas S.

Administrator

> "To add, smoobu engine does no allow to select the amount of children or pets."

[See full review](https://www.capterra.com/p/160106/Smoobu/#SoftwareAdvice___4967477)

Pedro C.

CEO

> "I think it's good value for money."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6880894)

Britta B.

Owner

> "If I want to add text at the invoice it is not good working."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4979950)

NE

Nicole E.

Profesional Cleaner and Organizer

> "I don’t have to worry about double listings now!"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6811359)

OC

Oscar C.

Owner

> "I feel that I'm under-utilizing all of the software's tools for lack of information on all of its features."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4183698)

IB

IRENA B.

Property owner

> "Good customer support."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6476425)

RA

Rick A.

Owner

> "Reporting less robust than competition, no mobile app"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___3843042)

RQ

Rebecca Q.

Manager

> "I love the ease of use as a user and to set up."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___6317252)

KK

Kim K.

Entrepreneur

> "Connecting the calendar with some specific portals was a bit difficult, which mainly has to do with the technical expertise of the..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2900533)

OC

Oscar C.

Owner

> "The integration with other travel agencies was seamless, the platform was very user-friendly, and their customer service department..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4183698)

KV

Kathi V.

Owner

> "I don't like the way the messaging works."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4459686)

AT

Ana T.

owner

> "The host solution is a game changer, making it so much easier to manage my property across multiple sites."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4796437)

HF

Heidi F.

Owner

> "For example, Sq meters instead of sq ft, the format for the date is day/month/year, the website has the word domicile as a tab which..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2805142)

AT

Ana T.

owner

> "I really like the financial stats feature, it gives me a quick look at my earnings across different platforms."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4796437)

CA

Cristin A.

CEO

> "Invoices do not generate correctly."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___3133923)

RA

Rick A.

Owner

> "Reporting options and depth are a little lacking or this would be ideal in every way. "

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___3843042)

HF

Heidi F.

Owner

> "Many features on the included booking website are geared towards Europeans and cannot be fixed."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2805142)

CK

Christian K.

Owner

> "Also the integration with the main booking platforms works seamlessly."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4798530)

HF

Heidi F.

Owner

> "It is difficult to speak to anyone by phone and if you are able to finally get through it has to be during European hours"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2805142)

EC

Enrico C.

/

> "Fantastic layout, easy to understand basic functions"

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4956457)

PD

Patricia D.

Owner

> "I've been using Bookerville which is loaded with features, but doesn't quite have the smooth look of Smoobu. "

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2504206)

KR

Kathryn R.

Marketing Manager

> "I don’t often need help as the product itself is very intuitive, but I am also very impressed with the customer service."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___4554424)

PD

Patricia D.

Owner

> "I guess so they could add it to their feature list, but it is completely useless. "

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2504206)

LM

Luke M.

director

> "with previous channel manager, I have used in the past, there were missing one most important think for me, mobile compatibility,..."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2898827)

PD

Patricia D.

Owner

> "What the heck? why can't they book on line? why can't they see an itemized quote? "

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2504206)

MT

Mark T.

Director

> "We have found Smoobu to be a great platform for managing bookings across multiple platforms for our serviced accommodation."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2930696)

HF

Heidi F.

Owner

> "The customer service for this product is terrible."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___2805142)

MB

Mathias B.

Owner

> "Very clear and everything you need for renting a holiday apartment."

[See full review](https://www.capterra.com/p/160106/Smoobu/#Capterra___3582607)

AN

Aleksandrs N.

Owner

> "Issue with a customer service."

[See full review](https://www.capterra.com/p/160106/Smoobu/#SoftwareAdvice___2845021)

[View Reviews](https://www.capterra.com/p/160106/Smoobu/reviews/)

## User interface

4.43 (472)

[Smoobu](https://www.capterra.com/p/160106/Smoobu/)

4.47 (195)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Guesty

Top features

42/49

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Availability Management
-   Calendar Management
-   Campaign Management
-   Channel Analytics
-   Collaboration Tools
-   Commission Management
-   Content Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Generative AI
-   Incentive Management
-   Inventory Control
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Management
-   Multi-Channel Campaigns
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Opportunity Management
-   Order Management
-   Partner Management
-   Partner Portal
-   Performance Metrics
-   Pipeline Management
-   Price/Margin Management
-   Promotions Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Updates
-   Referral Management
-   Reporting & Statistics
-   Sales Reports
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

Smoobu

40/49

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Availability Management
-   Calendar Management
-   Campaign Management
-   Channel Analytics
-   Collaboration Tools
-   Commission Management
-   Content Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Dynamic Pricing
-   Electronic Payments
-   Email Templates
-   Generative AI
-   Incentive Management
-   Inventory Control
-   Inventory Management
-   Inventory Tracking
-   Invoice Management
-   Lead Management
-   Multi-Channel Campaigns
-   Multi-Channel Distribution
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Opportunity Management
-   Order Management
-   Partner Management
-   Partner Portal
-   Performance Metrics
-   Pipeline Management
-   Price/Margin Management
-   Promotions Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Updates
-   Referral Management
-   Reporting & Statistics
-   Sales Reports
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/160106/Smoobu/#features)

### Recognition

Guesty is recognized as a top-rated tool in 3 Capterra Shortlist reports

Smoobu is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Smoobu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

Smoobu

-   By Smoobu
-   Located in Germany
-   Founded in 2014

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