--- title: "Compare Guesty vs Turno 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Guesty and Turno based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/159377-166734/Guesty-vs-Turno" page_type: "comparison" language: "en" --- # Guesty vs Turno Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GuestyTurno2/4 selected [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) [Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (172)](https://www.capterra.com/p/166734/Turno/reviews/) [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [485 reviews](#user-reviews) Positive 418 Neutral 20 Negative 47 [## Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (172)](https://www.capterra.com/p/166734/Turno/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [172 reviews](#user-reviews) Positive 161 Neutral 5 Negative 6 ## Summary * * * Key features rated by users Features selected based on 7,455 reviews from vacation rental software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Calendar Management 4.5 Reservations Management 4.5 For Vacation Rentals 4.4 Data Synchronization 4.2 Online Booking 4.5 \--%Fit Missing features Feature ratings Calendar Management NA Reservations Management 4.7 For Vacation Rentals 4.8 Data Synchronization NA Online Booking NA User satisfaction User satisfaction 4.4 User reviews[485](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 User satisfaction 4.7 User reviews[172](https://www.capterra.com/p/166734/Turno/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $23Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. Best for Vacation Rental Hosts, Property Managers and Cleaners ## User reviews Pros & cons DB Diego B. CEO > "One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) DB Diego B. CEO > "Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7157288) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) DE Damola E. M > "Managing bookings across multiple channels becomes seamless with synchronized calendars, automated messaging, and organized task management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) SV Susan V. Owner > "I love having a centralized, all-in-one hub for communication, and the automated guest templates have streamlined my workflow significantly." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) KH Kevin H. Director > "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) SV Susan V. Owner > "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) TG Tristan G. Owner > "Overall it was a Negative Experience, as a small started of a bed and breakfast, Guesty was my largest expense. And when i approached them about their dishonest..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) SP Simon P. Founder > "I can't think of any obvious cons except that perhaps the fact that the desktop version logs me out between sessions" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7158775) DE Damola E. M > "The automation tools stand out, ensuring consistent and timely communication with guests, which improves the overall experience." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) DE Damola E. M > "I also value the detailed reporting and insights, which help track performance and make informed business decisions." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) DE Damola E. M > "What I liked most about Guesty is how it centralizes every aspect of property management into one easy-to-use platform." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7153387) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) JL Joan L. Property manager > "Bugs and issues with connectivity." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152905) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) DP Dave P. Owner > "Guesty helped me grow my business and I'm not sure how I would have accomplished my goals without it, its various features allow me to simplify my operations and..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6698818) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) TG Tristan G. Owner > "Was the best available platform that could be used for both Airbnb and Booking.com bookings." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7165701) LL Lina L. General Manager > "Pricing is not very competitive compared to other channels." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7116851) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) MM Morgan M. Manager > "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326) Tasha R. Trust Accountant > "It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7177271) SV Susan V. Owner > "VRBO continues to struggle with interfacing properly with the platform, which is a significant point of friction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7152654) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) CF Christopher F. General Manager > "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186) RG RHONDA G. Sole Member > "Functions that are useful suddenly change and are replaced with others not so user friendly." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001) BL Barry L. Maintenance Supervisor > "I enjoy the layout of the app and its simplicity. When on the move I need something I can easily access off my phone. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) DB ÉDouard B. CEO > "Mobile app not enough" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___3686256) BK Bree K. Marketing Director > "The integrations work seamlessly, and the interface is incredibly easy for the whole team to navigate." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051875) ZM Zachary M. COO > "Some integration issues with vrbo, pre approval intergrations with abnb." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6721518) AG Aidas G. Director > "The system is very user friendly, there are multiple integrations that are available with Guesty." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___4496162) RG RHONDA G. Sole Member > "Functions that are useful suddenly change and are replaced with others not so user friendly." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6771001) JK Jennifer K. owner > "Guesty has made my life so much easier by allowing me to have everything in one place to be more efficient." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108315) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) CM Clemens M. Owner > "This made the switch quite easy, and we quickly found our way around the new Guesty platform." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) CM Clemens M. Owner > "It makes my daily work so much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121941) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) AH April H. Director > "Moving to a new PM software is never an easy feat, but luckily Guesty has been very patient with me and willing to help where they can!" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) LH Lois H. Owner > "Customer service is lacking." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7166925) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) EK Elizabeth K. Cleaner - Inspector > "It's very easy to use and communicate with live representatives, options like instant payouts, the option to..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7148644) AK Ailia K. Owner > "Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612) David S. Member > "It's a great way to get bids on cleaning projects, keeping track of projects with photos." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7180471) DP Daniel P. Cleaner > "It sometimes misses notifying my phone quickly when new jobs are posted which can be frustrating at times." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6854557) KA Karen A. Director > "Great product that helps us manage the cleaners across 31 properties." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993) FN Flavia N. Owner > "The lack of control over payments when customers failed with their cards in file" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627) JF Jose F. Owner > "The application is very easy to use and it provides the platform needed to find the team to clean your..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7184763) MF Matthew F. Vacation Rental Owner and Host > "Which for someone like me that has 10-12 cleans a month and a $100 cleaning fee that came out to $50-$60 a..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6237310) VR Verified Reviewer Owner > "I love that you can require the cleaners to take photos of items when they are done." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564) MH Michelle H. Property Manager > "Customer service tries to help, but there is no way to really contact anyone in charge of anything that..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023) VR Verified Reviewer Reservation Manager > "I like that I can create my own cleaning checklist and upload. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7055673) GA Gernide A. Property management > "the double cleaner when everyone jump on a job don't want to pay to cleaner" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6566304) VE Vanuza E. good services > "Mainly because of the excellent customer service experience I had with \[sensitive content hidden\], she is so..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6580960) DC Dorota C. Owner > "I recently needed help with the interface and wasn't sure how to cancel my project." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6618291) DP Dan P. Chief Operating Office > "It is really a great tool that allows my team to have automation, and manage everything with less efforts." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6754553) KaSC KAREN and STEVE C. Administrator > "It's hard to know the difference between a cleaner being assigned and enabled.etc" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047) KA Karen A. Director > "We always get a great support service from this company which is a rarity these days." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993) AB Andre B. Owner > "Everyone offering the lowest offer was translates into the poor service." [See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___6656913) JS Jeremy S. Co-Founder > "sensitive content hidden\] did a great job helping me resolve my issue quickly, clearly stated why the issue..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6709057) MH Michelle H. Property Manager > "Sends the wrong list to my cleaning team." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023) AK Ailia K. Owner > "Great to establish clients, especially if you're starting new." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612) RG Robin G. homeowner > "Not real happy with how quickly the bids disappear. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140) JF Jose F. Owner > "Thank you for having competent staff taking care of your customers." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7184763) AM Amanda M. Owner > "The two cons of Turno are the online payment fees (on top of subscription fees) and the lack of downloadable..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4870845) MM Michael M. Vice President > "I like the integration with Hospitable (which consolidates our channels), to automatically schedule..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6409321) MH Michelle H. Property Manager > "It is glitchy." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023) JF Jose F. Owner > "She was very helpful and knew exactly what had transpired to give me an answer right away." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7184763) SS Susie S. owner > "The customer service is second to none." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6530241) KaSC KAREN and STEVE C. Administrator > "She helped me specifically with securing an appointment for cleaners to clean my place." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047) SH Shyon H. Owner > "I'm actually questioning if there's anything bad to be honest" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984) JV Johnny V. Realtor > "He helped navigate with a few issues i was having with no problem or hesitation." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7076769) AD Anne D. Female Founder > "Not updating some of my listings." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6375765) YD Yomar D. Owner > "I enjoyed the customer service provided by \[sensitive content hidden\] and his team." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7100430) BE Brian E. Owner > "I'd have to manually any early/late checkout in Turno. Why in the world wouldn't it use the check-in and..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707) VD Vito D. Owner > "We were very stressed about our property and we were in great hands!" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7163264) LA LeAnne A. Co-Owner > "So each cleaning adds another $18-35 per turnover due to these fees." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___5002108) KA Karen A. Director > "Really helpful customer service agents." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7166993) AC Armando C. Operations Manager > "My bank statement reflects charges for projects that have not been completed. If those projects are voided,..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3240594) DW Debbie W. Owner > "I like knowing when my crew begins and completes a job." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6776967) ER Eric R. Owner > "One of their cleaners in a text threatened to falsify information to harm my company." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4878068) VR Verified Reviewer Owner > "The software is easy to use and the messaging works very well." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564) BE Brian E. Owner > "Absolutely abysmal interface to OwnerRez. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707) JP Jackie P. Owner > "I have been able to scale our customers by just following the suggestions and not thinking I " know " better." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365) JS Justine S. Property Manager > "It is hard to locate things, confusing most of the time, and it does not sync properly with the cleaners app." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328) RM Ryan M. Owner > "We’ve used it to easily find cleaners quickly." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6737404) AS Austin S. Property Manager > "When cleaners post pictures it isn't the easiest to see in either the app or the desktop. If they post..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2423795) DL Dan L. Owner > "Also, the automated payments save a ton of time. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6638296) JS Justine S. Property Manager > "I canceled a cleaning a few times and my cleaners still showed up saying they never got notified of the..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328) VR Verified Reviewer \- > "He spent almost 2 hours helping me sort out my cleaner situation." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6568140) BE Brian E. Owner > "Just a really bad design." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707) BD Beatriz D. Director > "Really great app, I can find everything I need for my cleaning needs here." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6511139) KP Karen P. Trustee > "The cleaners are independent contractors, and my experience has been 75% of the cleaners are flakes." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3587975) JG Judith G. Co-Owner > "Turno has been an affordable addition to our cleaning business." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6610306) JP Jamal P. Business owner > "I have not gotten a chance to experience the app fully due to not receiving any projects since I've signed up." [See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___3278040) FN Flavia N. Owner > "We have the opportunity to new customers everyday." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627) TC Tyson C. Owner > "The app often re-directs me to the website." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3120494) ML Megan L. Short term rental owner > "It was cool to see a cleaner automatically booked within 30 min of getting an Airbnb booking, without me..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6197226) RK Rochelle K. Owner > "The only thing that I don’t like is the lack of response from my teammates." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3426590) RG Robin G. homeowner > "Patient, professional, and provided clear and concise directions. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140) DS Dustin S. Owner / Operator > "I tried doing this manually, scheduling with cleaners, finding good cleaners, but it was a struggle. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3012019) JP Jackie P. Owner > "The amount of quality customers I have received is a true blessing." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365) GC Gabrielle C. Managing Member > "It was hard to know why something (paying my cleaner) wasn't working. Both she and I were confused." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2749241) SH Shyon H. Owner > "Their support team is always efficient, supportive, kind, empathetic + a generally always there in more than..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984) BE Brian E. Owner > "Absolutely abysmal interface to OwnerRez. " [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707) EM Emmanuel M. Business owner > "The assistant \[sensitive content hidden\] helped me solve a problem I was dealing with super fast" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6572345) AK Ailia K. Owner > "Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612) AF April F. Owner > "Ease of use getting started, efficiency, Customer Service:" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7025179) AK Ailia K. Owner > "Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7131612) KT Katie T. .... > "Used the customer services part of.the app, the agents \[sensitive content hidden\] was so helpful" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6656651) MH Michelle H. Property Manager > "Customer service tries to help, but there is no way to really contact anyone in charge of anything that..." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023) DB Demetri B. CEO > "It's because of him I'm going to start the annual subscription!" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6757067) SS Susie S. owner > "The customer service is second to none." [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6530241) CC Carlo C. Founder > "easy to use, responsible cleaners and complete turnover services" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6693917) SH Shyon H. Owner > "I'm actually questioning if there's anything bad to be honest" [See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984) [View Reviews](https://www.capterra.com/p/166734/Turno/reviews/) ## User interface 4.43 (485) [Turno](https://www.capterra.com/p/166734/Turno/) 4.70 (172) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Accounting 207 Important Activity Dashboard 150 Important Adaptive Learning 120 Important Guesty Top features 41/50 - Accounting - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Autonomous Task Execution - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Cross-system Integration - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Decision Making - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Multi-step Planning - Natural Language Interaction - Online Booking - Owner Statements - Payment Processing - Proactive Assistance - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter [See all features](https://www.capterra.com/p/159377/Guesty/#features) Turno 12/50 - Accounting - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Autonomous Task Execution - Availability Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Cross-system Integration - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Decision Making - Discount Management - Electronic Payments - Email Management - For Vacation Rentals - Generative AI - Guest Check-in/Check-out - Guest Communications - Guest Experience Management - Housekeeping Management - Inbox Management - Inventory Management - Invoice Management - Marketing Automation - Mobile Access - Multi-Channel Management - Multi-Currency - Multi-Property - Multi-step Planning - Natural Language Interaction - Online Booking - Owner Statements - Payment Processing - Proactive Assistance - Property Management - Rate Management - Ratings/Reviews - Real-Time Notifications - Reminders - Reporting & Statistics - Reservations Management - Revenue Management - Search/Filter [See all features](https://www.capterra.com/p/166734/Turno/#features) ### Recognition No recognitions have been awarded to Guesty Turno is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Turno Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Guesty - By Guesty - Located in United States - Founded in 2014 Turno - By Turno - Located in United States - Founded in 2017 ## 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