# Compare Guesty vs Turno 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Guesty and Turno based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159377-166734/Guesty-vs-Turno

---

# Guesty vs Turno Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GuestyTurno2/4 selected

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

[Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (158)](https://www.capterra.com/p/166734/Turno/reviews/)

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

398

Neutral

19

Negative

44

[## Turno](https://www.capterra.com/p/166734/Turno/)[4.7 (158)](https://www.capterra.com/p/166734/Turno/reviews/)

Starting Price

$8.00

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [158 reviews](#user-reviews)

Positive

147

Neutral

5

Negative

6

## Summary

* * *

Key features rated by users

Features selected based on 6,852 reviews from vacation rental software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Calendar Management

4.5

For Vacation Rentals

4.4

Reservations Management

4.5

Data Synchronization

4.3

Online Booking

4.5

\--%Fit

Missing features

Feature ratings

Calendar Management

NA

For Vacation Rentals

4.8

Reservations Management

4.7

Data Synchronization

NA

Online Booking

NA

User satisfaction

User satisfaction

4.4

User reviews[461](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

User satisfaction

4.7

User reviews[158](https://www.capterra.com/p/166734/Turno/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Price starts from

$8Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

Best for

Vacation Rental Hosts, Property Managers and Cleaners

## User reviews

Pros & cons

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without requiring..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set up."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it significantly..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing misstakes!"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all our..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to use,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

MM

Morgan M.

Manager

> "This was interfering with my booking settings and causing havoc with our booking calendar. When I logged in there were limited settings due to the free trial ending, and it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6290326)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is vigilant..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over and..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our size."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

RV

Renata V.

Vacational rental manager

> "I cant even give an invoice for my guests with them details, my property owners cant see anything on them"landing page", because there is not even owner portal."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6295612)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

AM

Arturo M.

Reservation manager

> "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

YM

Yazmin M.

Maintenance

> "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

EC

Eddie C.

Owner

> "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545)

JP

Jennifer P.

Owner

> "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193)

CL

Carlyn L.

Senior Reservations Agent

> "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819)

MT

Michelle T.

Property Manager

> "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

AN

Achraf N.

reservation

> "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

MR

Mike R.

Manager

> "These portals seem to be bought and sold constantly making few improvements to the user"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673)

AM

Azhar M.

Listing Manager

> "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616)

MVC

Maria-Vittoria C.

Owner

> "The cancellation experience compounded the frustration, with continued billing despite prior notice."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select from)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

BJ H.

Owner - CEO

> "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management business. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

LG

Luke G.

Contractor

> "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MZ

Michael Z.

ceo

> "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

LW

LEEONIE W.

Owner

> "my subscription was cancelled. And now I can't contact Guesty when I log into my account."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6766707)

KV

Kaylyn V.

AGM

> "Having both web and mobile access is a major plus, especially for a resort where our team is frequently on the move."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054137)

MC

MORGANNE C.

Operations Manager

> "That we can't print daily task sheet"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402)

JR

John R.

President

> "Managing reservations, guest communication, and operational tasks is extremely efficient."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

TA

Tony A.

President

> "We had a catastrophic nightmare integration with Vrbo, which would’ve put us out of business. If we didn’t think fast and change the whole nature of our business, nobody..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6239184)

CF

Christopher F.

General Manager

> "The user interface is straightforward, and I’ve even seen Guesty adopt a couple of suggestions I made along the way, which shows they’re paying attention to user needs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049186)

SL

Sandi L.

Owner

> "There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6409878)

SB

Shannon B.

Owner

> "It is so helpful for us to have all of our bookings in one place instead of managing multiple platforms."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048993)

JM

Jeff M.

CTO

> "It's a little bit more expensive than other competitors."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051600)

KK

Katie K.

Vacation Rental Manager

> "I love that all of my listing information and other booking sites can all be in one central location."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107635)

Daniel H.

CEO

> "I expressed my concerns that adding other things to something that is broken won't fix the issue that we are dealing with."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

MT

Matthew T.

Director

> "Having messaging automated and all in one place makes it a lot easier to manage bookings."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053492)

NP

Nicholas P.

President

> "The API performance is also disappointing, with frequent outages that lead to major synchronization issues."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6287856)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

VR

Verified Reviewer

Owner

> "I love that you can require the cleaners to take photos of items when they are done."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564)

MF

Matthew F.

Vacation Rental Owner and Host

> "Which for someone like me that has 10-12 cleans a month and a $100 cleaning fee that came out to $50-$60 a month..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6237310)

VR

Verified Reviewer

Reservation Manager

> "I like that I can create my own cleaning checklist and upload. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7055673)

DP

Daniel P.

Cleaner

> "It sometimes misses notifying my phone quickly when new jobs are posted which can be frustrating at times."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6854557)

MM

Michael M.

Vice President

> "I like the integration with Hospitable (which consolidates our channels), to automatically schedule cleanings, which..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6409321)

FN

Flavia N.

Owner

> "The lack of control over payments when customers failed with their cards in file"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627)

VE

Vanuza E.

good services

> "Mainly because of the excellent customer service experience I had with \[sensitive content hidden\], she is so quick..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6580960)

AM

Amanda M.

Owner

> "The two cons of Turno are the online payment fees (on top of subscription fees) and the lack of downloadable reports...."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4870845)

JV

Johnny V.

Realtor

> "He helped navigate with a few issues i was having with no problem or hesitation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7076769)

MH

Michelle H.

Property Manager

> "Customer service tries to help, but there is no way to really contact anyone in charge of anything that matters"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

DP

Dan P.

Chief Operating Office

> "It is really a great tool that allows my team to have automation, and manage everything with less efforts."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6754553)

RG

Robin G.

homeowner

> "Not real happy with how quickly the bids disappear. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140)

YD

Yomar D.

Owner

> "I enjoyed the customer service provided by \[sensitive content hidden\] and his team."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7100430)

GA

Gernide A.

Property management

> "the double cleaner when everyone jump on a job don't want to pay to cleaner"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6566304)

JS

Jeremy S.

Co-Founder

> "sensitive content hidden\] did a great job helping me resolve my issue quickly, clearly stated why the issue came up..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6709057)

DC

Dorota C.

Owner

> "I recently needed help with the interface and wasn't sure how to cancel my project."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6618291)

DW

Debbie W.

Owner

> "I like knowing when my crew begins and completes a job."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6776967)

KaSC

KAREN and STEVE C.

Administrator

> "It's hard to know the difference between a cleaner being assigned and enabled.etc"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047)

VR

Verified Reviewer

Owner

> "The software is easy to use and the messaging works very well."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7058564)

AB

Andre B.

Owner

> "Everyone offering the lowest offer was translates into the poor service."

[See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___6656913)

KaSC

KAREN and STEVE C.

Administrator

> "She helped me specifically with securing an appointment for cleaners to clean my place."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6513047)

MH

Michelle H.

Property Manager

> "Sends the wrong list to my cleaning team."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

FN

Flavia N.

Owner

> "We have the opportunity to new customers everyday."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6784627)

AD

Anne D.

Female Founder

> "Not updating some of my listings."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6375765)

Janah Viamee M.

Property Manager

> "Their prompt assistance and willingness to go the extra mile have made managing everything so much easier especially..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6415497)

BE

Brian E.

Owner

> "I'd have to manually any early/late checkout in Turno. Why in the world wouldn't it use the check-in and check-out..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

RG

Robin G.

homeowner

> "Patient, professional, and provided clear and concise directions. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6826140)

SH

Shyon H.

Owner

> "I'm actually questioning if there's anything bad to be honest"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984)

SH

Shyon H.

Owner

> "Their support team is always efficient, supportive, kind, empathetic + a generally always there in more than The..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984)

MH

Michelle H.

Property Manager

> "It is glitchy."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6500023)

AF

April F.

Owner

> "Ease of use getting started, efficiency, Customer Service:"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___7025179)

SS

Susie S.

owner

> "The customer service is second to none."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6530241)

EA

Emmanuel A.

owner

> "sensitive content hidden\] was super helpful with helping me redo all my listings when i duplicated them."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6465354)

LA

LeAnne A.

Co-Owner

> "So each cleaning adds another $18-35 per turnover due to these fees."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___5002108)

SH

Shyon H.

Owner

> "I've been on this platform for years and the support team has consistently blown me away."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6818984)

ER

Eric R.

Owner

> "One of their cleaners in a text threatened to falsify information to harm my company."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4878068)

DW

Debbie W.

Owner

> "It’s easy to set up, navigate through, and saves me time. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6776967)

BE

Brian E.

Owner

> "Absolutely abysmal interface to OwnerRez. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

JP

Jackie P.

Owner

> "I have been able to scale our customers by just following the suggestions and not thinking I " know " better."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365)

JS

Justine S.

Property Manager

> "It is hard to locate things, confusing most of the time, and it does not sync properly with the cleaners app."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328)

RM

Ryan M.

Owner

> "We’ve used it to easily find cleaners quickly."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6737404)

JS

Justine S.

Property Manager

> "I canceled a cleaning a few times and my cleaners still showed up saying they never got notified of the cancellation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3494328)

DL

Dan L.

Owner

> "Also, the automated payments save a ton of time. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6638296)

AC

Armando C.

Operations Manager

> "My bank statement reflects charges for projects that have not been completed. If those projects are voided, then you..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3240594)

VR

Verified Reviewer

\-

> "He spent almost 2 hours helping me sort out my cleaner situation."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6568140)

BE

Brian E.

Owner

> "Just a really bad design."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___4798707)

VR

Verified Reviewer

Owner

> "sensitive content hidden\] and the Customer Service team are fast and stellar!!"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6853859)

KP

Karen P.

Trustee

> "The cleaners are independent contractors, and my experience has been 75% of the cleaners are flakes."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3587975)

BD

Beatriz D.

Director

> "Really great app, I can find everything I need for my cleaning needs here."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6511139)

AS

Austin S.

Property Manager

> "When cleaners post pictures it isn't the easiest to see in either the app or the desktop. If they post multiple..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2423795)

JG

Judith G.

Co-Owner

> "Turno has been an affordable addition to our cleaning business."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6610306)

MC

Matthew C.

SEO Consultant

> "There is a small quirk in the scheduling cleaning function that doesn't allow you to save the cleaning if you type..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2350267)

WG

Wendy G.

Owner

> "The staff is very helpful whenever I have time to reach out with a question. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6472079)

DS

Dustin S.

Owner / Operator

> "I tried doing this manually, scheduling with cleaners, finding good cleaners, but it was a struggle. "

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3012019)

ML

Megan L.

Short term rental owner

> "It was cool to see a cleaner automatically booked within 30 min of getting an Airbnb booking, without me needing to..."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6197226)

JP

Jamal P.

Business owner

> "I have not gotten a chance to experience the app fully due to not receiving any projects since I've signed up."

[See full review](https://www.capterra.com/p/166734/Turno/#SoftwareAdvice___3278040)

JP

Jackie P.

Owner

> "The amount of quality customers I have received is a true blessing."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6663365)

TC

Tyson C.

Owner

> "The app often re-directs me to the website."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3120494)

EM

Emmanuel M.

Business owner

> "The assistant \[sensitive content hidden\] helped me solve a problem I was dealing with super fast"

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6572345)

RK

Rochelle K.

Owner

> "The only thing that I don’t like is the lack of response from my teammates."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___3426590)

AL

Adam L.

owner

> "Carly has been able to answer all of the questions and more."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___6392250)

GC

Gabrielle C.

Managing Member

> "It was hard to know why something (paying my cleaner) wasn't working. Both she and I were confused."

[See full review](https://www.capterra.com/p/166734/Turno/#Capterra___2749241)

[View Reviews](https://www.capterra.com/p/166734/Turno/reviews/)

## User interface

4.44 (461)

[Turno](https://www.capterra.com/p/166734/Turno/)

4.68 (158)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Guesty

Top features

46/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

Turno

15/48

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Availability Management
-   Calendar Management
-   Channel Management
-   Contact Management
-   Credit Card Processing
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Synchronization
-   Discount Management
-   Electronic Payments
-   Email Management
-   For Vacation Rentals
-   Generative AI
-   Guest Check-in/Check-out
-   Guest Communications
-   Guest Experience Management
-   Housekeeping Management
-   Inbox Management
-   Inventory Management
-   Invoice Management
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Property
-   Online Booking
-   Owner Statements
-   Payment Processing
-   Property Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Notifications
-   Reminders
-   Reporting & Statistics
-   Reservations Management
-   Revenue Management
-   Search/Filter
-   Short/Long Term Rental
-   Task Management
-   Third-Party Integrations
-   Website Management
-   Work Order Management

[See all features](https://www.capterra.com/p/166734/Turno/#features)

### Recognition

No recognitions have been awarded to Guesty

No recognitions have been awarded to Turno

### Deployment & support

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Turno

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

Turno

-   By Turno
-   Located in United States
-   Founded in 2017

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