# Compare Guesty vs Avail 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Avail and Guesty based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/159377-181119/Guesty-vs-Avail

---

# Avail vs Guesty Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AvailGuesty2/4 selected

[Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (470)](https://www.capterra.com/p/159377/Guesty/reviews/)

[## Avail](https://www.capterra.com/p/181119/Avail/)[4.6 (276)](https://www.capterra.com/p/181119/Avail/reviews/)

Starting Price

$9.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

MH

AE

TB

Based on [276 reviews](#user-reviews)

Positive

253

Neutral

11

Negative

12

[## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (470)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$23.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [470 reviews](#user-reviews)

Positive

405

Neutral

19

Negative

46

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## Summary

* * *

Key features rated by users

Features selected based on 5,089 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Reservations Management

NA

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

73%Fit

Missing features

Feature ratings

Reservations Management

4.5

Rent Tracking

NA

Channel Management

4.6

Online Payments

4.2

Communication Management

4.6

User satisfaction

User satisfaction

4.6

User reviews[276](https://www.capterra.com/p/181119/Avail/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.6

User satisfaction

4.4

User reviews[470](https://www.capterra.com/p/159377/Guesty/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$9Other, Per Month

-   Free version
-   Free trial

Price starts from

$23Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Avail is used by DIY landlords, property owners, rental property managers, independent property investors, and multi-unit property owners.

Best for

Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises.

## User reviews

Pros & cons

MH

Michael H.

Owner

> "Listing units, screening tenants, collecting rent, and tracking expenses all in one place saves a lot of time and keeps..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7078824)

JB

Jayshree B.

Owner

> "Tenants and applicants usually don't like fees associated with credit reports, use of online payments platform etc."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016443)

AE

Alyssa E.

Landlord

> "My housemates have told me they like that can set up auto rent payments by connecting their bank accounts, and I like..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

ZH

Zach H.

Landlord

> "Their customer support is horrible; they always are unavailable in the morning for "team meetings" and then in the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

TB

Trina B.

Owner

> "The ease Avail gives from listing the property EVERYWHERE, background and credit checks, creating leases specific to the..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017090)

SMY

Sai Mahitha Y.

CEO

> "Right now, support is limited to weekdays, which can be inconvenient when you need quick help."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

MK

Manideep K.

Self property management

> "Applications and tenant screening are all handled within the platform, so credit and background checks come through..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The applicant management process is bad, clunky, confusing, and misleading."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

MK

Manideep K.

Self property management

> "Features like e-signatures for leases and online rent collection add to the ease of managing the process without..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

MM

Marc M.

scientist

> "The "dashboard" tells you nothing about the stage people are in."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7018103)

BL

Brandi L.

Property Manager

> "Everything I need—leases, documents, payments, and maintenance tracking—is in one place, which gives me peace of mind..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

BG

Brian G.

Owner

> "Tenet maintenance portal isn’t the easiest to use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

YP

Yuga P.

manager

> "From payment due dates to important updates, the platform ensures that both tenants and landlords stay well-informed..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017507)

ZH

Zach H.

Landlord

> "The price has been steadily increasing, but they lack even a basic app."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6430042)

BL

Brandi L.

Property Manager

> "Avail makes it straightforward for tenants to submit requests and for me to track progress, which keeps communication..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

RF

Ruben F.

Renter

> "No I am not going to set up automatic payments. Why would I trust Avail's security back end when their front end app is..."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4769672)

SMY

Sai Mahitha Y.

CEO

> "The application and tenant screening features are built in, so background and credit reports are easy to access and stay..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7027351)

VR

Verified Reviewer

President

> "Stress imposed and the need to share extremely sensitive documents by email to get around the system and multiple phone..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

MK

Manideep K.

Self property management

> "It makes creating a listing simple and pushes it out to multiple rental sites at once, which saves a lot of effort."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

CT

Christopher T.

owner

> "Because of the difficulty in generating a simple lease renewal I had renters leave through frustration."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

DD

Danielle D.

Owner

> "Overall, Avail feels like a tool that doesn’t just simplify property management it also contributes to business growth..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

CT

Christopher T.

owner

> "Very cumbersome to generate a lease and very very difficult to understand the functioning of the software in general."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4566926)

LP

Lexus P.

CEO

> "It's an ok free option if you are in the market for a place to list your rentals but there are better free choices as..."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "cant have prior rent be 0 (at least give a warning for that, (ie if you owned it).. and anyone without a credit rating..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

KC

Kashif C.

Founder

> "I like the alerts that help with communication around upcoming bills due from tenants."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7026633)

VR

Verified Reviewer

President

> "Software that guarantees phones 4+ phone calls to 3 different parties Landloard, Software, Credit Check Company... is..."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

AE

Alyssa E.

Landlord

> "I live with two housemates, and I use Avail to stay organized and be more professional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

CW

Cristina W.

Owner

> "No one answered the phone, and I tried helping the tenant, so I had to go old school and pick up a check from him."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___4633067)

PP

Peter P.

CEO

> "I’ve been using Avail as a landlord and it has truly streamlined how I manage my rentals."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017137)

TM

Tammy M.

Property Manager

> "There was not a lot of traffic that the website offered."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___4097073)

DD

Danielle D.

Owner

> "Knowing that both my information and my tenants’ data are protected gives me peace of mind."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

KP

Kisha P.

Property Manager

> "There was an issue that a potential tenant when completing his application."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3600577)

NS

Nakita S.

Manager

> "Tenant management and landlord management has be very helpful for me."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

BK

Bridgette K.

ceo

> "This resulted in my landlord account being closed."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

BL

Brandi L.

Property Manager

> "Overall, Avail has made managing my property much more efficient and stress-free."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

GS

Gwendolyn S.

Property Owner

> "I don’t have any thing to add to this section on Con’s. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3594543)

DD

Danielle D.

Owner

> "This is what got me started on here in the first place I’ve added additional properties since originally starting."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

BK

Bridgette K.

ceo

> "For some reason the payment did not process."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3579486)

NS

Nakita S.

Manager

> "I look forward to a long business relationship with Avail to help me manage my properties."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017535)

GT

Gregory T.

Education Admin

> "Sometimes user friendliness is an issue."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3677556)

LT

Loan T.

Project Manager

> "Customer service is also easy to reach if you have questions, navigating as well."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017405)

RS

Ryan S.

Landlord

> "There was also another issue I had where a tenant accidentally paid twice and I couldn't adjust the payment."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3329767)

DD

Danielle D.

Owner

> "Another reason I like Avail is the way it supports business growth."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017036)

SP

Sandra P.

Landlord

> "Little trouble using the accounting aspect of rental payments. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3060426)

MK

Manideep K.

Self property management

> "Avail is a convenient tool for independent landlords."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017048)

PR

Paul R.

Owner/Manager

> "It isn't easy to download and provide easily understandable payment records each month."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3188819)

BG

Brian G.

Owner

> "Managing multiple properties is a breeze."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JJ

Jill J.

Actress

> "The connections with other rental agencies pretty much suck. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3421760)

BG

Brian G.

Owner

> "Sure makes managing my multiple properties easy."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016861)

JS

Joseph S.

President

> "It’s taken me a little while to get around the website"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3428647)

AA

Andrea A.

Property Management

> "The ability to screen tenants is awesome."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___6523757)

BG

Benjamin G.

Property Manager

> "Not 24 hour costumer service help"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3344531)

CM

Charles M.

Managing Partner

> "Easy to use features feel secure and lets me grow my business. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016937)

TM

Tim M.

Manager

> "Don't believe the hype about Next Day Rental Payments!"

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

RS

Rachel S.

Landlord

> "Its streamlined and easily organized."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7017127)

MH

Monica H.

Real Estate Agent

> "I do not find the path within it to b intuitive."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3374576)

LP

Lexus P.

CEO

> "With it being free it may be an app worth trying out with nothing to lose"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7008240)

VR

Verified Reviewer

President

> "the user gets no feedback.."

[See full review](https://www.capterra.com/p/181119/Avail/#GetApp___2975101)

BL

Brandi L.

Property Manager

> "From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016950)

CK

Courtney K.

Project Engineer

> "The only bad thing about this software is that it's too easy to set up and use."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___3465494)

AE

Alyssa E.

Landlord

> "Avail makes my landlord side gig so easy!!"

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7016399)

TM

Tim M.

Manager

> "It's not easy to get started, it not easy to just jump in and figure out."

[See full review](https://www.capterra.com/p/181119/Avail/#SoftwareAdvice___3134199)

NV

Nahwal V.

Owner

> "The customer service is exceptional."

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___7019071)

SC

Sybil C.

Owner

> "fitguring out how to see the applicant was difficult. "

[See full review](https://www.capterra.com/p/181119/Avail/#Capterra___2818879)

[View Reviews](https://www.capterra.com/p/181119/Avail/reviews/)

MZ

Michael Z.

ceo

> "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

EF

Emily F.

Member Manager

> "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877)

JR

John R.

President

> "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AT

Amar T.

Marketing and Guest Satisfaction

> "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250)

PT

PANAGIOTIS T.

CEO

> "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AN

Achraf N.

reservation

> "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

AK

Alisha K.

HR

> "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

ML

Marco L.

Owner

> "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

PP

Pablo P.

Ops

> "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893)

BK

Bjoern K.

CEO

> "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374)

SL

Steven L.

Owner

> "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

KL

Kevin L.

CEO

> "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

CS

Ciara S.

Office Manager

> "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067)

JAB

Jey Ann B.

Remote Team Member of Vacation Rentals

> "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865)

CC

Carmela C.

Communications Guest Serv Agent

> "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883)

JR

John R.

President

> "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

MS

Marcos S.

Sales - Revenue and Pricing Manager

> "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481)

CM

Claudio M.

Business owner and executive

> "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990)

BJ H.

Owner - CEO

> "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

MG

Martel G.

Founder

> "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208)

SL

Steven L.

Owner

> "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672)

Daniel H.

CEO

> "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947)

JR

John R.

President

> "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AH

April H.

Director

> "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054)

JR

John R.

President

> "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

AL

Alejandro L.

ceo

> "difficult to find the information and make the bookings, have to many options and we get lost on many of them"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051)

JR

John R.

President

> "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494)

VR

Verified Reviewer

QA Specialist

> "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067)

KH

Kevin H.

Director

> "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385)

Rick S.

Owner

> "I've added payment processing and their price optimizer and have lots of issues with both."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746)

AK

Alisha K.

HR

> "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938)

EH

Evan H.

Short term

> "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148)

KC

Keiran C.

Head of Sales and Distribution

> "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818)

AS

Amy S.

Manager

> "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822)

RC

Raam C.

Listing Manager

> "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

FG

Florence G.

Reservations Agent

> "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610)

Jemellee 💎 S.

Asst Property Manager

> "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586)

MVC

Maria-Vittoria C.

Owner

> "The accounting and reporting created significant reconciliation problems and made a complete mess of our books."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

PT

PANAGIOTIS T.

CEO

> "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

MJ

MuhammEd J.

Reservation Agent

> "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834)

SW

Sheena W.

Communications

> "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828)

Njål E.

CEO

> "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511)

TW

Thomas W.

Md

> "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207)

MT

Michelle T.

Property Manager

> "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

YG

Yulia G.

Owner

> "Ability to book on direct website when the payment failed needs to be addressed"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023)

IH

Ismael H.

CUSTOMER SERVICE

> "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673)

MW

Marvin W.

Owner

> "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554)

RC

Raam C.

Listing Manager

> "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

BL

Barry L.

Maintenance Supervisor

> "Allowing me full visibility of vacancies and guests names helps me schedule my team"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272)

NG

Nathalie G.

director

> "many many messages that are not adapted to the stage we are in = on boarding process."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871)

GJ

Gabriele J.

owner of holiday apartment rental agency

> "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971)

PT

PANAGIOTIS T.

CEO

> "The interface is heavy and slow, and the app gets stuck way too often."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955)

AM

Arturo M.

Reservation manager

> "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644)

Julian F.

MD

> "Password requirements, and user permissions management can be a bit clunky."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207)

TD

Thomas D.

COO

> "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560)

LS

Laura S.

Community Association Manager and Property Manager

> "A few features are hard to navigate, and the platform has a learning curve."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021)

YM

Yazmin M.

Maintenance

> "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323)

MVC

Maria-Vittoria C.

Owner

> "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

EC

Eddie C.

Owner

> "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. "

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545)

JP

Jennifer P.

Owner

> "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193)

CL

Carlyn L.

Senior Reservations Agent

> "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819)

MT

Michelle T.

Property Manager

> "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503)

AN

Achraf N.

reservation

> "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902)

MR

Mike R.

Manager

> "These portals seem to be bought and sold constantly making few improvements to the user"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673)

AM

Azhar M.

Listing Manager

> "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616)

KL

Kevin L.

CEO

> "Anything related to account issues or more serious problems takes way too long."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435)

Michael H.

Co Founder

> "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342)

MVC

Maria-Vittoria C.

Owner

> "The cancellation experience compounded the frustration, with continued billing despite prior notice."

[See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131)

BJ H.

Owner - CEO

> "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590)

CS

Cathie S.

Owner

> "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047)

VC

Victor C.

Owner

> "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984)

LG

Luke G.

Contractor

> "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750)

ML

Marco L.

Owner

> "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

IR

Izaac R.

Owner, Operator

> "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596)

MZ

Michael Z.

ceo

> "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120)

ML

Marco L.

Owner

> "We cannot resolve this independently and always need to open a support ticket;"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538)

VA

Vikash A.

Controller

> "It is a robust and comprehensive platform that effectively centralized key aspects of property management."

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454)

MC

MORGANNE C.

Operations Manager

> "That we can't print daily task sheet"

[See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402)

[View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/)

## User interface

4.57 (276)

4.43 (470)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Avail

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/181119/Avail/#features)

Guesty

Top features

34/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/159377/Guesty/#features)

### Recognition

No recognitions have been awarded to Avail

Guesty is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Avail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Guesty

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Avail

-   By Realtor.com
-   Located in United States
-   Founded in 2013

Guesty

-   By Guesty
-   Located in United States
-   Founded in 2014

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