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Mixmax is the easiest-to-use sales engagement platform for B2B revenue teams - helping reps move away from "spray and pray" prospecting with AI-powered next steps to drive revenue.
B2B SaaS companies with 'Inside' Customer Success teams. Inside success teams need a success platform enabling them to manage hundreds of customers.
I love the ease of use starting out, as well as how easy it is to adopt new features on the platform. The dashboard and analytics are in a league of their own.
Having a little trouble attaching this to salesforce. That being said, it's more of a Salesforce problem than it is a Mixmax problem.
I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account management team can follow a same path. Well I love all about Mixmax.
Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations.
This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
I hate that I can't hide the mixmax branding when sending out sequence emails and calendar appointments. I am a paying customer but not compensated for branding them.
I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price.
Fingers tired from all of those emails??? Try Mixmax.
Setting up automated alerts for important milestones is a magnificent feature of CSB which gives the ability to be proactive and show our customers some extra love.
Many times, there is a delay in health aggregation, especially product and relationship health. Initially, it happened at midnight but now it mostly happened at noon(12 pm).
Its an amazing software which can make a customer success person's role more effective.
It's hard to search keyword of notes/ communication flow/ emails.
I have had a wonderful experience using the CustomerSuccessBox since it helps me track every aspect of my customer.
Nothing specific to highlight on the downside of the product as I am using this product for more than one and a half-year.
Customer Success Box has now become the single source of truth for our Customer Success Team. It allows our team to get a complete picture of an account and how best to serve their needs.
The password reset or change takes time to deliver. Not sure if its their email program or my inbox issue.
Dave: Hi, my name is Dave and I'm a director of a design agency. And today I'll be reviewing Mixmax, which I give four out of five stars. For more reviews like this, click on the link below. Before Mixmax, I was using a variety of tools to achieve what Mixmax can do in one tool. For example, Mixmax has a option where you can very quickly share calendar links and it even embeds them in the email. Before, it was sort of a long process of trading emails with someone trying to lock in at a time to have a meeting with them. So Mixmax definitely sped up that process. What I love about Mixmax is that it's sort of a Swiss Army knife of tools. It has a lot of different features far as keeping in contact with someone. So you can send them email invites with a calendar. So you can schedule meetings. You can have emails sent out at later times. You can do email campaigns. You can even insert polls and surveys. So it's just a really great tool if you're just trying to streamline and simplify a lot of your emailing process. Getting started with Mixmax is really easy. I think I was pretty much up and running within 10 minutes. It's very quick. And once you're inside the dashboard, it's very intuitive. You can set up email templates, all the kind of things. And it's very easy to work with. And if you are someone that works with Gmail, their integration is very simple to add. And just it has a little sidebar. It's very easy to access. Really love working with it. For anyone considering Mixmax, I would check out one of the plans. I think right now they have two to three plans that you can pick from and just test it out. Test it out for a month. See if you like it. If you work in Gmail, it really has a lot of features. So just give it a shot. See if it works for you.
Mixmax
Top FeaturesCustomerSuccessBox
Mixmax
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CustomerSuccessBox
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