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Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth
Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure & hospitality, transportation & logistics, software, NGOs/NFPs, and BFSI industries.
Its reliability and ease of use make it an excellent tool for any organization looking to improve communication systems.
At times, I feel bad for the impatient responses that I have left CallHippo because I have had to wait for a full week to get back to them.
Easy to use, user friendly and most importantly customer support is awesome , had a disussion with Naren & Nidhi and they assured me on the information which i needed the most.
Unable to receive SMS from Banks and some other organizations those restricted the virtual number.
I appreciate the help that their manager gives and while I was paying for CallHippo, I felt that their manager was trying the best they could to deliver the message across the team.
I suggest do not client using call hippo, They gets irritated with poor call qualtity.
I'm not using a lot of the great features CallHippo has to offer but it's really easy to use, it's a reliable service and definitely with the best customer support.
Fraud never try this platform. Your card will be charged for $700.
I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.
The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.
Easy to use and the dashboard gives overall status of all the calls and queries. Using local phone numbers for the calling is one of the superb features.
A few of our callers on the last call had some trouble joining the call, but it seems like it was more of a user error than a system error.
Nice features like automations. Easy to use in the set-up.
Call flows are not very customizable. You are forced to follow the typical "call center" schema and the pre-recorded messages are terribly narrated.
Setup is easy and works with little effort. Support is absolutely fantastic.
When you do have a technical issue or complete service outage it takes DAYS to get a response or any real action toward fixing your problem.
Ahsin Y.: I am Ahsin. I am working as a CEO at Web Smarts. We are using CallHippo for our clients reaching out. So I would rate CallHippo five out of five. Our company size is four person. We are using CallHippo to reach our new clients, providing support to our existing clients, solving their problems. It is a good option to reach clients using CallHippo. CallHippo support is very good. Their interface of website and the application are very good, really great. So I am loving their packages. They're affordable for every startup or new businesses. Sometimes we try to call our clients. But it cuts out. I don't know the reason. But this is a drawback about CallHippo. But overall it's great.
Prioritize real-user-identified key features according to your needs to find your best fit.
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