# Compare CallHippo vs Telnyx Suite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CallHippo and Telnyx Suite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/159578-173804/CallHippo-vs-Telnyx --- # CallHippo vs Telnyx Suite Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CallHippoTelnyx Suite2/4 selected [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) [## CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.4 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting Price $1.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [680 reviews](#user-reviews) Positive 598 Neutral 34 Negative 48 [## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) Starting Price $1.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 188 Neutral 3 Negative 4 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 84%Fit High performer Feature ratings VoIP Connection 4.6 VoIP 4.6 Call Routing 4.7 Call Center Management 4.5 Call Recording 4.6 83%Fit Not enough reviews Feature ratings VoIP Connection 4.8 VoIP 5.0 Call Routing 4.7 Call Center Management 4.5 Call Recording 4.8 User satisfaction User satisfaction 4.4 User reviews[680](https://www.capterra.com/p/159578/CallHippo/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.2 Customer support 4.6 User satisfaction 4.8 User reviews[195](https://www.capterra.com/p/173804/Telnyx/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.6 Price starts from Price starts from $1Per User, Per Month - Free version - Free trial Price starts from $1Per Feature, Per Month - Free version - Free trial Best for Best for Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth Best for As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. ## User reviews Pros & cons SC Sasmitha C. Web Developer > "They helped us resolve our incoming call configuration issue quickly and clearly explained the differences between SMS and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7135779) LG Laxman G. Sales Lead > "Noticed a bug: the pricing doesn’t update dynamically when adding seats without a page refresh." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) SW Sean W. Director > "sensitive content hidden\] from customer care was very diligent and effective at fixing it which is refreshing in an age where..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7091726) Aditi J. Cluster Lead - Outbound > "Sometimes the software doesn't allow us to make calls to a particular country but without an explanation. And the call..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6386382) KL Kanchan L. Business Development Manager > "The easy setup, seamless call management features, and detailed call analytics made daily communication more efficient and..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078227) Ron R. Legal Counsel > "The representative made promises that were not delivered and later tried to upsell and squeeze more money for basic..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VR Verified Reviewer HR Manager > "Have all the features like call recording, security, best AI support, UI/UX." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7132081) LL Les L. Engineer > "While CallHippo provides great functionality, there were a few challenges with OTP delivery during account management, which..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) FP Francisco P. Director > "Call Hippo allows us to have a free toll number that receives phone calls and goes straight to voicemail." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) Hitesh A. Director of Sales > "The mobile app is a little buggy." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7072116) LI LESTER I. SDR > "I use the platform to do my daily task and I am able to make important calls on behalf of the company I work for." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6772257) VR Verified Reviewer Operations Administrator > "The price increase was a bit of a shock and it made me almost cancel my account and switch to another service provider." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6871349) AS Aditya S. Business Development Executive > "Users also appreciate its call recording, routing, voicemail features, and integrations with other tools." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) Marat K. software engineer > "The pricing structure is not enough clear." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) HL Helen L. Customer Support > "helpful and very supportive team 👍🏻 \[sensitive content hidden\] has arranged a screen call session and provided guidance to..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136823) VS Viplab S. Business Development > "Our refund request was not in our favour entirely." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) VK Vijetha K. Operations Analyst > "To dial a number and to make a call It is very easier compare to other Application." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7073365) SA SHAIKH A. OPERATIONS ANALYST > "ONE MAJOR DRAWBACK WHICH WE FOUND IS WE CANT DIAL TOLL FREE NUMBER, PLEASE LOOK INTO IT." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6646868) PP Parth P. Associate > "The call quality is reliable, the interface is user-friendly, and the setup process is smooth." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7150972) SW Sahil W. Owner > "When something happens or they block you it's hard to reach their customer service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6604588) LG Laxman G. Sales Lead > "This would ensure much faster resolutions for users." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7078082) YB Yogita B. Presales > "sometimes it hangs, stops working, and it disrupts workflow" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697324) AN Asela N. Head of Delivery > "It serves the purpose of obtaining virtual US numbers and this helps us to test our software products more accurately." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) KB Karl B. Virtual Assistant > "It was frustrating at first as I am new to this, and since I was using a simpler services before. But with the help of the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) VS Van S. Founder > "The options available within the tool - virtually EVERYTHING is customizable, which makes a difference when you are REALLY..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) BD Babita D. HR Executive > "More often texting gets impacted due to slow connectivity" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6385689) Bradley Grant B. CEO > "Staff are helpful, especially \[sensitive content hidden\]. After a lot of backwards and forwards to get what I needed I came..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) VS Van S. Founder > "Perhaps there is a downside to having too many options - the administrative learning curve can be steep for some." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) VS Viplab S. Business Development > "Even though the resolution wasn’t entirely in our favour, the way it was communicated made the experience much easier" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) BS Bill S. Lead Marketer > "We only need it sometimes, and that forces me to delete the phone numbers were paying for and cancel the account every time..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6167621) VL Vikram L. Cloud consultant > "The customer service team always do their best job in meeting up the expectations of the client's queries and issues arising..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7028767) FT Fabrice T. DevOps Engineer > "I have to refresh my login on the website/app a bit too often" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6756509) RV Ravi V. Management consultant > "CallHippo excels in providing a comprehensive set of features designed to streamline business communication." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6576270) HB Helene B. Owner > "That there was no follow up on the documentation I submitted, and no follow up up informing me that I needed to submit..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6221611) VS Van S. Founder > "I've had the pleasure of working with a few support team members \[sensitive content hidden\] and others) - and the response..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6769711) SA Shamim A. Owner > "Not able to pay using UPI /CC." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6708630) AC Aryan C. Operations Manager > "It is a great option for international calls, and the experience has been great, and also the admin overview is great to" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) AP Alberto P. Reservations Manager > "I cant get in contact with them." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7026734) AS Aditya S. Business Development Executive > "CallHippo shines with its affordability and user-friendly interface, making it a popular choice for businesses, especially..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6316347) AD Ayomide D. Business Development Associate > "I do not like that I can’t send text messages easily." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6683012) EGk Erkut Göksel Ç. Director of Technology > "I especially appreciated the clear communication and timely follow-ups." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7071043) SM Sehar M. CSM > "It hangs up a lot of times, screen freeze" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6685622) GDS Gagan Deep S. Growth Partner > "Wonderful Experience while using their portal and for support while setting up and moreover at any point of time, they are..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6856155) ZQ Ziya Q. None > "the billing part which i don't understand how it works." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6697662) MS Misbah S. Conference Producer > "Quick assistance and help from the support team, great call quality, and definitely worth the money!" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7050642) Ron R. Legal Counsel > "Very disappointing experience with CallHippo." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7035119) VB Vanessa B. Business Advisor > "With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6743077) SS Saurabh S. Founders Office > "I couldn't find any issues per se." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7036349) KB Karl B. Virtual Assistant > "What I like is the fast communication and quick replies to my needs and questions which other services didn't provide." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6785829) JJ Joseph J. Director > "mostly keeps disturbing on mobile keeps logging me out and i cant receive real time calls as well and if some calling i cant..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4429591) VS Viplab S. Business Development > "Overall experience of interacting with the CallHippo support team regarding a refund request was great." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7136573) RA Remmie A. Technical Lead > "Lack of call audio altering options for adjusting." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4817281) AD Ankush D. Systeam Adminstrator > "User-Friendly Interface: The platform is intuitive, making it easy for users to navigate and manage calls without a steep..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6499651) TW Tom W. CEO > "Our requirements are simple and CallHippo is definitely not a service provider to support the most basics of requirements." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4854924) Bradley Grant B. CEO > "The product is great so when there is good service as well then it is a bonus." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7118560) DN Daniel N. owner > "it's a fraud, they charge us a year in advance and refuse to refund although we don't use the service for long time !!" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___5099182) SkM Shahistha khanum M. pre-sales associate > "It’s reliable for most day-to-day needs and provides solid support for expanding into global markets." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6671121) AN Asela N. Head of Delivery > "Overall, it's an average service." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6456314) Marat K. software engineer > "I really like the prices and opportunities, hope guys will develop it further." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) AA Adnan A. Sales Executive > "Payment gateway issues with card declining again and again.." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4892677) LL Les L. Engineer > "I appreciate how efficiently it allows us to stay connected and coordinate across different regions." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788964) AT Akshay T. Business Development Manager > "Also, they didn't reply to the emails which wasted our many days." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6138555) RT Rian T. Technology Solution Architect > "The setup was straightforward, and the features provided are very effective for my business communication needs." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6686372) BB Bilal B. CEO > "Customer service is too slow, Like they reply so late" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6005912) Divy P. CEO and Founder > "Overall experience is very good, Seamless integration with my Hubspot CRM, Chrome extension feature is also good." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6687056) EM Erica M. CEO > "It always has an issue, can't call out, drops calls, dialer does not work to push extensions when the call goes through......" [See full review](https://www.capterra.com/p/159578/CallHippo/#SoftwareAdvice___4292148) RP Rohit P. Lead Generation Manager > "The Platform is Ease of Use, Feature such as call recording, call analytics are very useful and informative." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6615116) BP Bharat P. Founder > "suddenly deleted my number without any information" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6048816) Marat K. software engineer > "I like the support of the product." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7102758) SO Sam O. Director > "After making numerous calls and test calls on the same day of sign up, it was clear that the quality was terrible and we..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4410874) AC Aryan C. Operations Manager > "It has a great User interface, and the voice quality of the call is great" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6864297) NN Nancy N. Owner > "I think the differences in the 2 call systems choices to purchase, Pro or Ultmate, could be explained a little better,..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4133696) MR Mridul R. Design Engineer > "It was a great experience including signup process, support service, port number from skype." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6788252) AP Ashish P. Co founder > "The credit is draining very fast, I thought the siting is very affordable which would make it a really good software, but the..." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4459014) EG Elliott G. Owner > "User friendly, value for money, we like that recording are easy to access and that we can use it on our phones." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___7018792) PM Pierce M. Content > "Interface can be a little confusing at first" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4865356) FP Francisco P. Director > "We've been using Call Hippo for several years and it suits our business needs perfectly." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6858819) KK Khushboo K. CEO > "Some of the features are difficult to implement." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6193337) MM Marco M. freelancer > "I like the automations and template to sending automatic messages" [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___6665871) DI Div I. SDR Manager > "The chat agents take too long to reply." [See full review](https://www.capterra.com/p/159578/CallHippo/#Capterra___4827853) [View Reviews](https://www.capterra.com/p/159578/CallHippo/reviews/) LD Lance D. Founder > "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) RT Renjith T. Director > "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) DN Diego N. Co-Founder > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415) Serhii B. QA Engineer > "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035) JC Jason C. Director, Medical Operations > "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) MP Matthew P. Owner > "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206) JPS Jagsharan Preet S. CEO > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) JR James R. Managing Director > "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out fees, which..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627) AY Ahmed Y. Director > "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) VR Verified Reviewer CEO > "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630) RT Renjith T. Director > "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) JP John P. Founder > "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JE Joseph E. ceo > "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) AG Abdul G. Internet Marketing > "At first, I had difficulty accessing the usage history for each AI Assistant call I tried." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339) LAV Leandro Antú V. Fullstack develop, tech lead > "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer of..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) LK Luke K. advisor > "support not always accurate, slow, documentation not up to date with the UI,... generally minor things." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322) JS Juan S. CEO > "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154) JP John P. Founder > "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JC Jason C. Director, Medical Operations > "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) AY Ahmed Y. Director > "Some edge-case error messages lack clarity without support assistance." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) LAV Leandro Antú V. Fullstack develop, tech lead > "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) JP John P. Founder > "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) LA Lekan A. CEO > "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from seamlessly..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) SB Stephane B. Director > "We had an major issue with audio quality and delay." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293) YP Yash P. founder > "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call drop in..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384) John H. Founder > "I had an issue with one of the inbound numbers which took a while to resolve." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) John H. Founder > "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) CP Calvin P. Consultant > "The Onfido identification plugin does not work with some android devices." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831) VT Vera T. Manager > "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got clear and..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097) NM Nick M. IT Manager > "One of the times I was having problems the chat on their website was not working so I had to find their support number." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) ST Steve T. Sr. Software Engineer > "I appreciate the transparency in message delivery status and the ability to monitor logs in real time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332) JP John P. Founder > "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) LA Lekan A. CEO > "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) LD Lance D. Founder > "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) WT William T. Founder > "but the onboarding process was noticeably clunkier than Twilio." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864) VR Verified Reviewer Owner, CTO > "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915) AR Adrian R. Network Administrator > "Some initial call routing issues were present. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691) JC Jason C. Director, Medical Operations > "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers on..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) MG Michal G. \- > "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) JPS Jagsharan Preet S. CEO > "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) JH Jeff H. Owner > "It is a little hard to find what is needed on the portal. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561) DB Dan B. IT admin > "The IOT SIM card and SIP signalling works well, and the API documentation seems good." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) AD Arturo D. Co-owner > "no tutorials so it makes it difficult to learn how to set things up." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499) Flavio B. Founder > "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my workflows." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778) TR Tom R. Network Engineer > "Those are obscure features for most users, however, and irrelevant to most.)" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996) JM Jason M. Owner > "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) VR Verified Reviewer CMO > "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208) LN Lynete N. owner > "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766) CS Chris S. Support Technician > "We have experienced crystal-clear call quality with virtually no latency, which is crucial for our customer support and sales teams." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6330203) JP JATIN P. President > "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560) MA Mouadh A. dev > "The APIs are well documented, the dashboard is intuitive, and it’s easy to provision numbers or configure services without delays." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008110) SP Snehal P. Founder > "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) ST Steve T. Sr. Software Engineer > "Message delivery has been fast and reliable, which is critical for the time-sensitive alerts we're sending." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332) AA Ashley A. Markter > "Blocking and suspending accounts without giving reasons." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792) VR Verified Reviewer CEO > "It gives a good first impression, and the documentation makes the product look capable." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630) SP Snehal P. Founder > "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) TR Tom R. Network Engineer > "I'm grateful that standing up a company-wide SMS notification could be done in just a couple of days. When I opened a ticket about moving a number, the support was..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996) James H. Principle Network Operator > "Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___2277505) [View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/) ## User interface [CallHippo](https://www.capterra.com/p/159578/CallHippo/) 4.40 (680) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) 4.75 (195) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CallHippo Top features 23/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/159578/CallHippo/#features) Telnyx Suite 12/37 - Activity Dashboard - AI Copilot - Auto-Dialer - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Disposition - Caller ID - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Computer Telephony Integration - Conferencing - CRM - Customizable Reports - Generative AI - Interaction Tracking - IVR - Live Chat - Monitoring - Multi-Channel Communication - Predictive Dialer - Real-Time Monitoring - Reporting/Analytics - SMS Messaging - Text to Speech - Third-Party Integrations - Video Conferencing - Voice Mail - VoIP - VoIP Connection [See all features](https://www.capterra.com/p/173804/Telnyx/#features) ### Recognition CallHippo is recognized as a top-rated tool in 2 Capterra Shortlist reports Telnyx Suite is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value SMS MarketingSoftware (2026)  ### Deployment & support CallHippo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Telnyx Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CallHippo - By CallHippo - Located in United States - Founded in 2016 Telnyx Suite - By Telnyx - Located in United States - Founded in 2009 ## Popular Comparisons [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $1/month Price $29/month 4.3 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/159578-169627/CallHippo-vs-RingOver) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $1/month Price $1.1/month 4.7 Features 4.7 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/173804-203084/Telnyx-vs-VoIP-ms) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $1/month Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/159578-175788/CallHippo-vs-Nextiva) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) $1/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/173804-175788/Telnyx-vs-Nextiva) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $1/month Price $1.1/month 4.3 Features 4.7 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159578-203084/CallHippo-vs-VoIP-ms) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $1/month Price $4/month 4.7 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-173804/Microsoft-Teams-vs-Telnyx) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $1/month Price $30/month 4.3 Features 4.3 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/159578-242188/CallHippo-vs-RingCentral-MVP) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $1/month Price Contact vendor for pricing 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173804-218251/Telnyx-vs-Wildix) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $1/month Price $350/year 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-159578/3CX-vs-CallHippo) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $1/month Price $14.99/month 4.7 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-173804/Zoom-Video-Conferencing-vs-Telnyx) [CallHippo](https://www.capterra.com/p/159578/CallHippo/)[4.40 (680)](https://www.capterra.com/p/159578/CallHippo/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $1/month Price $29/month 4.3 Features 4.1 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-159578/JustCall-vs-CallHippo) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) $1/month Price $29/month 4.7 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-173804/RingOver-vs-Telnyx)